User Manual
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...164 Cleaning and Transporting Your Product 165 Cleaning Your Product ...165 Transporting Your Product ...165 Solving Problems ...168 Checking for Software Updates...168 Product Status Messages ...169 Running a Product Check ...170 Resetting Control Panel Defaults ......171 Solving Setup Problems ...173 Noise After Ink Installation ...173 Software Installation Problems ...173 Control Panel Setup Problems ...174 Solving Network Problems ...174 Product Cannot Connect to a Wireless Router or Access Point 175 Network Software...
...164 Cleaning and Transporting Your Product 165 Cleaning Your Product ...165 Transporting Your Product ...165 Solving Problems ...168 Checking for Software Updates...168 Product Status Messages ...169 Running a Product Check ...170 Resetting Control Panel Defaults ......171 Solving Setup Problems ...173 Noise After Ink Installation ...173 Software Installation Problems ...173 Control Panel Setup Problems ...174 Solving Network Problems ...174 Product Cannot Connect to a Wireless Router or Access Point 175 Network Software...
User Manual
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...Colors 198 Scan Area is Not Adjustable in Thumbnail Preview 199 Scanned Image Edges are Cropped 199 Solving Memory Card Problems...199 Memory Card Does Not Fit Into a Slot 200 Cannot View or Print Photos from a Memory Card ... ...204 Mac System Requirements ...205 Printing Specifications...205 Scanning Specifications ...205 Paper Specifications ...206 Printable Area Specifications ...207 Ink Cartridge Specifications...208 Memory Card Specifications ...209 Dimension Specifications ...211 Electrical Specifications ...211 Environmental Specifications ...212 Interface Specifications ......
...Colors 198 Scan Area is Not Adjustable in Thumbnail Preview 199 Scanned Image Edges are Cropped 199 Solving Memory Card Problems...199 Memory Card Does Not Fit Into a Slot 200 Cannot View or Print Photos from a Memory Card ... ...204 Mac System Requirements ...205 Printing Specifications...205 Scanning Specifications ...205 Paper Specifications ...206 Printable Area Specifications ...207 Ink Cartridge Specifications...208 Memory Card Specifications ...209 Dimension Specifications ...211 Electrical Specifications ...211 Environmental Specifications ...212 Interface Specifications ......
User Manual
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...align the print head. Adjusting Print Quality If your print quality declines, you may need to replace the ink cartridges. If running these utilities does not solve the problem, you may not be able to check for clogged nozzles before you clean them unnecessarily. Print Head ...Maintenance Print Head Alignment Cleaning the Paper Path Related topics Replacing Ink Cartridges Print Head Maintenance If your printouts become too...
...align the print head. Adjusting Print Quality If your print quality declines, you may need to replace the ink cartridges. If running these utilities does not solve the problem, you may not be able to check for clogged nozzles before you clean them unnecessarily. Print Head ...Maintenance Print Head Alignment Cleaning the Paper Path Related topics Replacing Ink Cartridges Print Head Maintenance If your printouts become too...
User Manual
Page 169
... error Make sure the computer is connected to your product and your software is a problem with your product using a USB cable and try updating the firmware again. A printer's ink pad is at The ink pad is at the end of IP address and subnet mask is invalid There is installed...the memory card specifications for support. (To continue printing, press the start button to your product. If you still receive this error message, contact Epson for a paper jam. If the error continues, check for support. Connect your product by checking the messages on again. If there is nearing...
... error Make sure the computer is connected to your product and your software is a problem with your product using a USB cable and try updating the firmware again. A printer's ink pad is at The ink pad is at the end of IP address and subnet mask is invalid There is installed...the memory card specifications for support. (To continue printing, press the start button to your product. If you still receive this error message, contact Epson for a paper jam. If the error continues, check for support. Connect your product by checking the messages on again. If there is nearing...
User Manual
Page 173
... both ends. Wait until priming finishes before you turn off your product. If it may prime improperly and use excess ink the next time you have problems while installing your product software, try these solutions: • Make sure your product is turned on the Start Here ...to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these explanations: • The first time you hear noises from your product after approximately 5 minutes, turn it back on . You see if charging is still in progress, contact Epson for your operating system. • Close ...
... both ends. Wait until priming finishes before you turn off your product. If it may prime improperly and use excess ink the next time you have problems while installing your product software, try these solutions: • Make sure your product is turned on the Start Here ...to cancel the operation.) Parent topic: Solving Problems Solving Setup Problems Check these explanations: • The first time you hear noises from your product after approximately 5 minutes, turn it back on . You see if charging is still in progress, contact Epson for your operating system. • Close ...
User Manual
Page 183
... holder should be beneath the cutout in the Windows taskbar, first try this solution: 1. Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement If you replace an ink cartridge, follow these steps: 1. Do one of the following: • Windows 7: Click and select Devices and ... print job, click Cancel, and click Yes. Click the Monitoring Preferences button. 6. Click Printer under Hardware and Sound. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and select Printers ...
... holder should be beneath the cutout in the Windows taskbar, first try this solution: 1. Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement If you replace an ink cartridge, follow these steps: 1. Do one of the following: • Windows 7: Click and select Devices and ... print job, click Cancel, and click Yes. Click the Monitoring Preferences button. 6. Click Printer under Hardware and Sound. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and select Printers ...
User Manual
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...8226; Make sure your system meets the requirements for a long time, the product may need more than the minimum requirements. Remove and reinsert the ink cartridge you replaced, making sure to your system's memory. • If you print. • If your product is connected to a USB ... operating system. Complete the ink cartridge installation steps. If you are using Windows 7, close the Devices and Printers window before you print. • Clear space on any programs you are not using when you are printing a high- Parent topic: Solving Problems Printing from overheating or becoming...
...8226; Make sure your system meets the requirements for a long time, the product may need more than the minimum requirements. Remove and reinsert the ink cartridge you replaced, making sure to your system's memory. • If you print. • If your product is connected to a USB ... operating system. Complete the ink cartridge installation steps. If you are using Windows 7, close the Devices and Printers window before you print. • Clear space on any programs you are not using when you are printing a high- Parent topic: Solving Problems Printing from overheating or becoming...
User Manual
Page 190
Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings Related tasks Selecting Advanced Print Settings - Mac OS X 10.5/10.6/10.7 Related topics Replacing Ink Cartridges Blurry or Smeared Printout If your product software. •...at a time. • Make sure your paper meets the specifications for your product. • Use EPSON papers to ensure proper saturation and absorption of genuine EPSON inks. • Make sure the paper type setting in your product software matches the type of paper you ...
Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Paper or Media Type Settings Related tasks Selecting Advanced Print Settings - Mac OS X 10.5/10.6/10.7 Related topics Replacing Ink Cartridges Blurry or Smeared Printout If your product software. •...at a time. • Make sure your paper meets the specifications for your product. • Use EPSON papers to ensure proper saturation and absorption of genuine EPSON inks. • Make sure the paper type setting in your product software matches the type of paper you ...
User Manual
Page 191
Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available EPSON Papers Paper Specifications Related tasks Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Cleaning the Paper Path Related topics Loading... If your paper is not damp, curled, old, or loaded facedown in all directions. Parent topic: Solving Print Quality Problems 191 Then clean the print head, if necessary. • The ink cartridges may be faceup). • Align the print head. • Clean the paper path. Windows Selecting Advanced Print...
Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Print Head Alignment Related references Available EPSON Papers Paper Specifications Related tasks Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Cleaning the Paper Path Related topics Loading... If your paper is not damp, curled, old, or loaded facedown in all directions. Parent topic: Solving Print Quality Problems 191 Then clean the print head, if necessary. • The ink cartridges may be faceup). • Align the print head. • Clean the paper path. Windows Selecting Advanced Print...
User Manual
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... Print Head Cleaning Print Head Alignment Related tasks Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Printing Preferences - Parent topic: Solving Print Quality Problems Related concepts Print Head Alignment Related tasks Selecting Advanced Print Settings - Mac OS X 10.5/10.6/10.7 Cleaning the Paper Path Related topics Replacing...
... Print Head Cleaning Print Head Alignment Related tasks Selecting Basic Print Settings - Mac OS X 10.5/10.6/10.7 Selecting Printing Preferences - Parent topic: Solving Print Quality Problems Related concepts Print Head Alignment Related tasks Selecting Advanced Print Settings - Mac OS X 10.5/10.6/10.7 Cleaning the Paper Path Related topics Replacing...
User Manual
Page 193
...8226; Your printed colors can never exactly match your on ink, and you can use genuine EPSON ink and paper. Scanning Software Does Not Operate Correctly Cannot Start EPSON Scan Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does...193 Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Related references Available EPSON Papers Related tasks Selecting Advanced Print Settings - Mac OS X 10.5/10.6/10.7 Related topics Replacing Ink Cartridges Solving Scanning Problems Check these solutions if you have incorrect...
...8226; Your printed colors can never exactly match your on ink, and you can use genuine EPSON ink and paper. Scanning Software Does Not Operate Correctly Cannot Start EPSON Scan Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If your scanning software does...193 Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Related references Available EPSON Papers Related tasks Selecting Advanced Print Settings - Mac OS X 10.5/10.6/10.7 Related topics Replacing Ink Cartridges Solving Scanning Problems Check these solutions if you have incorrect...
User Manual
Page 203
...EPSON ink and paper at EPSON Supplies Central at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for support, please have the following support options. Speak to a Support Representative Before you call Epson for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson...also purchase supplies from an EPSON authorized reseller. Parent topic: Solving Problems 203 Internet Support Visit Epson's support website at www.epson.com/ink3 (U.S. Note: If you need to contact Epson for technical support services, ...
...EPSON ink and paper at EPSON Supplies Central at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for support, please have the following support options. Speak to a Support Representative Before you call Epson for solutions to common problems. You can download drivers and documentation, get FAQs and troubleshooting advice, or e-mail Epson...also purchase supplies from an EPSON authorized reseller. Parent topic: Solving Problems 203 Internet Support Visit Epson's support website at www.epson.com/ink3 (U.S. Note: If you need to contact Epson for technical support services, ...
Quick Guide
Page 23
...the sheet feeder. If a color cartridge is expended. see the online User's Guide for the paper you loaded. ■ Printing stops when an ink cartridge is expended, you must first download it after installing the product software. Then reload the paper against the paper (but not too tightly). ... in the front right corner of the glass. Press if necessary and select F Setup. 2. For more information. Problems and Solutions 23 Cannot scan over the network ■ In order to use EPSON Scan with Mac OS X 10.6 or 10.7, you must replace it from the edges slightly. ■ Make...
...the sheet feeder. If a color cartridge is expended. see the online User's Guide for the paper you loaded. ■ Printing stops when an ink cartridge is expended, you must first download it after installing the product software. Then reload the paper against the paper (but not too tightly). ... in the front right corner of the glass. Press if necessary and select F Setup. 2. For more information. Problems and Solutions 23 Cannot scan over the network ■ In order to use EPSON Scan with Mac OS X 10.6 or 10.7, you must replace it from the edges slightly. ■ Make...
Quick Guide
Page 24
...inside, lift up (usually the whiter, brighter, or glossy side). ■ Make sure your paper one sheet at a time. Print Quality Problems If you have any problems with special paper or load your paper isn't damp or curled. ■ Use a support sheet with the copy or print quality, try...head as described on the control panel or in your printer software (see page 12). ■ For the best print quality, use Epson special paper (see page 4) and genuine Epson ink cartridges (see page 17). See your online User's Guide for more information. ■ If paper is jammed, follow these solutions:...
...inside, lift up (usually the whiter, brighter, or glossy side). ■ Make sure your paper one sheet at a time. Print Quality Problems If you have any problems with special paper or load your paper isn't damp or curled. ■ Use a support sheet with the copy or print quality, try...head as described on the control panel or in your printer software (see page 12). ■ For the best print quality, use Epson special paper (see page 4) and genuine Epson ink cartridges (see page 17). See your online User's Guide for more information. ■ If paper is jammed, follow these solutions:...
Quick Guide
Page 25
...problem Then call 800-GO-EPSON (800-463-7766). Toll or long distance charges may need to 4 PM Saturday Days and hours of support are not recommended and may be low on ink. ■ If you notice jagged vertical lines, you call Epson for support, please have the following information ready: ■ Product name (XP-400...or e-mail Epson. Speak to common problems. You can also purchase supplies from an EPSON authorized reseller. Purchase Supplies and Accessories You can purchase genuine EPSON ink and paper at EPSON Supplies Central at epson.com/support (U.S.) or epson.ca/support (...
...problem Then call 800-GO-EPSON (800-463-7766). Toll or long distance charges may need to 4 PM Saturday Days and hours of support are not recommended and may be low on ink. ■ If you notice jagged vertical lines, you call Epson for support, please have the following information ready: ■ Product name (XP-400...or e-mail Epson. Speak to common problems. You can also purchase supplies from an EPSON authorized reseller. Purchase Supplies and Accessories You can purchase genuine EPSON ink and paper at EPSON Supplies Central at epson.com/support (U.S.) or epson.ca/support (...
Quick Guide
Page 27
...the connectors. near medical equipment in the home (far right) position and the ink cartridges are covered by hand; Do not use aerosol products that the print head is damaged, contact Epson. ■ When connecting the printer to a computer or other device with water...use the product: near automatically controlled devices such as specifically explained in performance. if liquid has entered the product; If discomfort or vision problems remain after a thorough flushing, see a doctor immediately. ■ The exterior cover of a cardiac pacemaker; Doing so may damage the ...
...the connectors. near medical equipment in the home (far right) position and the ink cartridges are covered by hand; Do not use aerosol products that the print head is damaged, contact Epson. ■ When connecting the printer to a computer or other device with water...use the product: near automatically controlled devices such as specifically explained in performance. if liquid has entered the product; If discomfort or vision problems remain after a thorough flushing, see a doctor immediately. ■ The exterior cover of a cardiac pacemaker; Doing so may damage the ...
Quick Guide
Page 30
...installation, neglect, improper shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical current, software problems, interaction with non-EPSON products, or service other locations will be covered under this limited warranty statement, if purchased and operated only in the ... use an address in the event that the EPSON printer covered by an EPSON Authorized Servicer. damage, maintenance or service from Epson, e.g., dealer or user-added boards or components. This warranty does not cover ribbons, ink cartridges or third party parts, components, or ...
...installation, neglect, improper shipping, damage caused by disasters such as fire, flood, and lightning, improper electrical current, software problems, interaction with non-EPSON products, or service other locations will be covered under this limited warranty statement, if purchased and operated only in the ... use an address in the event that the EPSON printer covered by an EPSON Authorized Servicer. damage, maintenance or service from Epson, e.g., dealer or user-added boards or components. This warranty does not cover ribbons, ink cartridges or third party parts, components, or ...
