User Manual
Page 7
......164 Cleaning and Transporting Your Product 165 Cleaning Your Product ...165 Transporting Your Product ...165 Solving Problems ...168 Checking for Software Updates...168 Product Status Messages ...169 Running a Product Check ...170 Resetting Control Panel Defaults ...171... Solving Setup Problems ...173 Noise After Ink Installation ...173 Software Installation Problems ...173 Control Panel Setup Problems ...174 Solving Network Problems ...174 Product Cannot Connect to a Wireless Router or Access Point 175 Network ...
......164 Cleaning and Transporting Your Product 165 Cleaning Your Product ...165 Transporting Your Product ...165 Solving Problems ...168 Checking for Software Updates...168 Product Status Messages ...169 Running a Product Check ...170 Resetting Control Panel Defaults ...171... Solving Setup Problems ...173 Noise After Ink Installation ...173 Software Installation Problems ...173 Control Panel Setup Problems ...174 Solving Network Problems ...174 Product Cannot Connect to a Wireless Router or Access Point 175 Network ...
User Manual
Page 8
...Border Appears on Borderless Prints 187 Incorrect Characters Print...187 Incorrect Image Size or Position 188 Slanted Printout ...188 Solving Print Quality Problems...189 White or Dark Lines in Printout ...189 Blurry or Smeared Printout ...190 Faint Printout or Printout Has Gaps 191 Grainy ...Printout...192 Incorrect Colors ...193 Solving Scanning Problems ...193 Scanning Software Does Not Operate Correctly 193 Cannot Start EPSON Scan...194 Solving Scanned Image Quality Problems 195 Image Consists of a Few Dots Only 195 Line of Dots Appears in All...
...Border Appears on Borderless Prints 187 Incorrect Characters Print...187 Incorrect Image Size or Position 188 Slanted Printout ...188 Solving Print Quality Problems...189 White or Dark Lines in Printout ...189 Blurry or Smeared Printout ...190 Faint Printout or Printout Has Gaps 191 Grainy ...Printout...192 Incorrect Colors ...193 Solving Scanning Problems ...193 Scanning Software Does Not Operate Correctly 193 Cannot Start EPSON Scan...194 Solving Scanned Image Quality Problems 195 Image Consists of a Few Dots Only 195 Line of Dots Appears in All...
User Manual
Page 9
... Colors Do Not Match Original Colors 198 Scan Area is Not Adjustable in Thumbnail Preview 199 Scanned Image Edges are Cropped 199 Solving Memory Card Problems...199 Memory Card Does Not Fit Into a Slot 200 Cannot View or Print Photos from a Memory Card 200 Cannot Transfer Photos To or From a Memory...
... Colors Do Not Match Original Colors 198 Scan Area is Not Adjustable in Thumbnail Preview 199 Scanned Image Edges are Cropped 199 Solving Memory Card Problems...199 Memory Card Does Not Fit Into a Slot 200 Cannot View or Print Photos from a Memory Card 200 Cannot Transfer Photos To or From a Memory...
User Manual
Page 148
... Alignment Cleaning the Paper Path Related topics Replacing Ink Cartridges Print Head Maintenance If your product. 148 If running these utilities does not solve the problem, you don't clean them , you may not be able to clean it when a cartridge is expended, and may need to clean the print head nozzles...
... Alignment Cleaning the Paper Path Related topics Replacing Ink Cartridges Print Head Maintenance If your product. 148 If running these utilities does not solve the problem, you don't clean them , you may not be able to clean it when a cartridge is expended, and may need to clean the print head nozzles...
User Manual
Page 168
... Product Status Messages Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from the Home screen of this manual or visit Epson's driver download site (U.S. downloads or Canadian downloads). Solving Problems Check these sections for solutions to your product. You can also manually update...
... Product Status Messages Running a Product Check Resetting Control Panel Defaults Solving Setup Problems Solving Network Problems Solving Copying Problems Solving Paper Problems Solving Problems Printing from the Home screen of this manual or visit Epson's driver download site (U.S. downloads or Canadian downloads). Solving Problems Check these sections for solutions to your product. You can also manually update...
User Manual
Page 169
... this error message, contact Epson for support. Printer error A fatal error has occurred. Contact Epson for support. If there is inserted correctly and meets the memory card specifications for a paper jam. Product Status Messages You can often diagnose problems with the network connection to...using a USB cable and try updating the firmware again. Parent topic: Solving Problems Related concepts Check Cartridge Status Related references Paper Jam Problems 169 Turn off and then back on its service life Epson for support. (To continue printing, press the start button to clear the...
... this error message, contact Epson for support. Printer error A fatal error has occurred. Contact Epson for support. If there is inserted correctly and meets the memory card specifications for a paper jam. Product Status Messages You can often diagnose problems with the network connection to...using a USB cable and try updating the firmware again. Parent topic: Solving Problems Related concepts Check Cartridge Status Related references Paper Jam Problems 169 Turn off and then back on its service life Epson for support. (To continue printing, press the start button to clear the...
User Manual
Page 171
... if necessary. 2. Do the following, depending on the product control panel, you may have a problem with settings on the results of the product check: • If the page prints and the ... them all. 1. 8. Any operation problem you can choose which settings to select Setup and press the OK button. 171 Parent topic: Solving Problems Related concepts When to Uninstall Your Product... Software Print Head Cleaning Print Head Alignment Related references Where to Get Help Resetting Control Panel Defaults If you have a problem. Check...
... if necessary. 2. Do the following, depending on the product control panel, you may have a problem with settings on the results of the product check: • If the page prints and the ... them all. 1. 8. Any operation problem you can choose which settings to select Setup and press the OK button. 171 Parent topic: Solving Problems Related concepts When to Uninstall Your Product... Software Print Head Cleaning Print Head Alignment Related references Where to Get Help Resetting Control Panel Defaults If you have a problem. Check...
User Manual
Page 173
...(Press the stop button if you want to see a confirmation screen. 5. Noise After Ink Installation Software Installation Problems Control Panel Setup Problems Parent topic: Solving Problems Noise After Ink Installation If you hear noises from your product after approximately 5 minutes, turn it may prime improperly... after installing ink, check these sections if you turn off your product. You see if charging is still in progress, contact Epson for your operating system. • Close any other programs, including screen savers and virus protection software, and install your product ...
...(Press the stop button if you want to see a confirmation screen. 5. Noise After Ink Installation Software Installation Problems Control Panel Setup Problems Parent topic: Solving Problems Noise After Ink Installation If you hear noises from your product after approximately 5 minutes, turn it may prime improperly... after installing ink, check these sections if you turn off your product. You see if charging is still in progress, contact Epson for your operating system. • Close any other programs, including screen savers and virus protection software, and install your product ...
User Manual
Page 174
...to Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements Control Panel Setup Problems If you have problems setting up or using the release bar. Epson is not responsible for backing up the control panel, try these solutions if you make ... Over a Network Cannot Scan Over a Network 174 We recommend that you have problems setting up or recovering data and settings during or after the warranty period. Parent topic: Solving Setup Problems Related concepts When to a Wireless Router or Access Point Network Software Cannot Find Product...
...to Uninstall Your Product Software Related references Windows System Requirements Mac System Requirements Control Panel Setup Problems If you have problems setting up or using the release bar. Epson is not responsible for backing up the control panel, try these solutions if you make ... Over a Network Cannot Scan Over a Network 174 We recommend that you have problems setting up or recovering data and settings during or after the warranty period. Parent topic: Solving Setup Problems Related concepts When to a Wireless Router or Access Point Network Software Cannot Find Product...
User Manual
Page 175
...phone, or large metal object, such as MAC address filtering, are set on and connected to your network. Parent topic: Solving Network Problems Related tasks Selecting Wireless Network Settings From the Control Panel Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your ...or access point has security enabled, determine the kind of your router or access point. Printing a Network Status Sheet Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access ...
...phone, or large metal object, such as MAC address filtering, are set on and connected to your network. Parent topic: Solving Network Problems Related tasks Selecting Wireless Network Settings From the Control Panel Network Software Cannot Find Product on a Network If EpsonNet Setup cannot find your ...or access point has security enabled, determine the kind of your router or access point. Printing a Network Status Sheet Parent topic: Solving Problems Product Cannot Connect to a Wireless Router or Access Point If your product has trouble finding or connecting to a wireless router or access ...
User Manual
Page 176
... both using the same wireless network. • If network printing is slow, print a network status sheet and check the signal strength. Parent topic: Solving Network Problems Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings From the Control Panel 176 If necessary, reinstall your software. If the network status is...
... both using the same wireless network. • If network printing is slow, print a network status sheet and check the signal strength. Parent topic: Solving Network Problems Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings From the Control Panel 176 If necessary, reinstall your software. If the network status is...
User Manual
Page 177
... scanning again at a high resolution, a network communication error may occur. Parent topic: Solving Network Problems Related topics Scanning Printing a Network Status Sheet You can download and install EPSON Scan scanning software. Press the home button, if necessary. 2. If EPSON Scan cannot restart, turn off your product, turn it . Note: With Mac OS X 10...
... scanning again at a high resolution, a network communication error may occur. Parent topic: Solving Network Problems Related topics Scanning Printing a Network Status Sheet You can download and install EPSON Scan scanning software. Press the home button, if necessary. 2. If EPSON Scan cannot restart, turn off your product, turn it . Note: With Mac OS X 10...
User Manual
Page 178
Press the arrow buttons to diagnose any problems you want to cancel the operation.) Examine the settings shown on the network status sheet to select Confirm Wi-Fi Settings and press the OK button. Parent topic: Solving Network Problems 178 Press the start button to print the network status sheet. (Press the back button if you have. You see this screen: 5. You see this screen: 4.
Press the arrow buttons to diagnose any problems you want to cancel the operation.) Examine the settings shown on the network status sheet to select Confirm Wi-Fi Settings and press the OK button. Parent topic: Solving Network Problems 178 Press the start button to print the network status sheet. (Press the back button if you have. You see this screen: 5. You see this screen: 4.
User Manual
Page 179
... check page does not print, but nothing copies, try these sections if you have problems using paper with your product is normal. Paper Feeding Problems Paper Jam Problems Paper Ejection Problems Parent topic: Solving Problems 179 This is level (not tilted). Product Makes Noise, But Nothing Copies Product Makes... light is on, make sure your product software is installed correctly. • Make sure your product. Parent topic: Solving Copying Problems Solving Paper Problems Check these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged.
... check page does not print, but nothing copies, try these sections if you have problems using paper with your product is normal. Paper Feeding Problems Paper Jam Problems Paper Ejection Problems Parent topic: Solving Problems 179 This is level (not tilted). Product Makes Noise, But Nothing Copies Product Makes... light is on, make sure your product software is installed correctly. • Make sure your product. Parent topic: Solving Copying Problems Solving Paper Problems Check these solutions: • Run a nozzle check to see if any of the print head nozzles are clogged.
User Manual
Page 180
... right side and beneath the tab. Lift up . • Follow any special loading instructions that came with the paper. Paper Feeding Problems If you have problems with the next step. 4. Cancel the print job from the output tray and sheet feeder. 3. Press the power button to resume printing... and any jammed paper from your computer, if necessary. 2. Press the start button to turn the product off. 5. Parent topic: Solving Paper Problems Paper Jam Problems If you load only one or two sheets, try loading fewer sheets. • For best results, follow these solutions: 1. Do not load...
... right side and beneath the tab. Lift up . • Follow any special loading instructions that came with the paper. Paper Feeding Problems If you have problems with the next step. 4. Cancel the print job from the output tray and sheet feeder. 3. Press the power button to resume printing... and any jammed paper from your computer, if necessary. 2. Press the start button to turn the product off. 5. Parent topic: Solving Paper Problems Paper Jam Problems If you load only one or two sheets, try loading fewer sheets. • For best results, follow these solutions: 1. Do not load...
User Manual
Page 181
... button to eject the paper. Select the correct paper size when you reprint. • If paper is wrinkled when it ejects, it may have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you load new paper. Cancel printing to turn the product... paper loading instructions when you may be sure to select the correct paper type setting when you reprint. 181 Parent topic: Solving Paper Problems Related references Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Paper Ejection...
... button to eject the paper. Select the correct paper size when you reprint. • If paper is wrinkled when it ejects, it may have problems with paper ejecting properly, try these solutions: • If paper does not eject fully, you load new paper. Cancel printing to turn the product... paper loading instructions when you may be sure to select the correct paper type setting when you reprint. 181 Parent topic: Solving Paper Problems Related references Paper or Media Type Settings Related tasks Cancelling Printing Using a Product Button Related topics Loading Paper Paper Ejection...
User Manual
Page 182
... solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. • If you have problems while printing from the Windows Spooler: • Windows 7: Click and select Devices and Printers. If it is Slow Parent topic: Solving... Problems Nothing Prints If you connected your product to a USB hub, make sure your product is selected as the default printer. • In Windows, clear any ...
... solutions: • Make sure your product is turned on. • Make sure any interface cables are connected securely at both ends. • If you have problems while printing from the Windows Spooler: • Windows 7: Click and select Devices and Printers. If it is Slow Parent topic: Solving... Problems Nothing Prints If you connected your product to a USB hub, make sure your product is selected as the default printer. • In Windows, clear any ...
User Manual
Page 183
... replacement position. (The ink cartridge holder should be beneath the cutout in the Windows taskbar, first try this solution: 1. Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement If you replace an ink cartridge, follow these steps: 1. Click the Shortcut Icon box. 7. ...and Faxes.) Right-click your product name, select Open, right click the stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open program windows. If that does not work, try restarting your product name again if ...
... replacement position. (The ink cartridge holder should be beneath the cutout in the Windows taskbar, first try this solution: 1. Parent topic: Solving Problems Printing from a Computer Error After Cartridge Replacement If you replace an ink cartridge, follow these steps: 1. Click the Shortcut Icon box. 7. ...and Faxes.) Right-click your product name, select Open, right click the stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open program windows. If that does not work, try restarting your product name again if ...
User Manual
Page 184
... the power on any programs you loaded. • Turn on for a long time, the product may need more than the minimum requirements. Parent topic: Solving Problems Printing from overheating or becoming damaged.
... the power on any programs you loaded. • Turn on for a long time, the product may need more than the minimum requirements. Parent topic: Solving Problems Printing from overheating or becoming damaged.
User Manual
Page 185
...Settings - Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Print Layout Options - Windows 185 Mac OS X 10.5/10.6/10.7 Solving Page Layout and Content Problems Check these options turned on when you print on EPSON Iron-on your operating system version.) Note: Leave these... sections if you have problems with the layout or content of your product. Windows Selecting Basic Print ...
...Settings - Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Print Layout Options - Windows 185 Mac OS X 10.5/10.6/10.7 Solving Page Layout and Content Problems Check these options turned on when you print on EPSON Iron-on your operating system version.) Note: Leave these... sections if you have problems with the layout or content of your product. Windows Selecting Basic Print ...