User Manual
Page 7
...Installation ...173 Software Installation Problems ...173 Control Panel Setup Problems ...174 Solving Network Problems ...174 Product Cannot Connect to a Wireless Router or Access Point 175 Network Software Cannot Find Product on a Network 175 Product Does Not Appear in Mac OS X Printer Window 176 Cannot Print ...Over a Network...176 Cannot Scan Over a Network ...177 Printing a Network Status Sheet 177 Solving Copying Problems ...179 Product Makes Noise, But Nothing Copies 179 Product Makes Noise ...
...Installation ...173 Software Installation Problems ...173 Control Panel Setup Problems ...174 Solving Network Problems ...174 Product Cannot Connect to a Wireless Router or Access Point 175 Network Software Cannot Find Product on a Network 175 Product Does Not Appear in Mac OS X Printer Window 176 Cannot Print ...Over a Network...176 Cannot Scan Over a Network ...177 Printing a Network Status Sheet 177 Solving Copying Problems ...179 Product Makes Noise, But Nothing Copies 179 Product Makes Noise ...
User Manual
Page 168
... here: • Right-clicking the product icon in the Windows taskbar • On the Maintenance tab in the printer settings window • In the EPSON program group under your product name Parent topic: Solving Problems 168 Solving Problems Check these sections for solutions to your product software. Checking for updates. downloads or Canadian downloads).
... here: • Right-clicking the product icon in the Windows taskbar • On the Maintenance tab in the printer settings window • In the EPSON program group under your product name Parent topic: Solving Problems 168 Solving Problems Check these sections for solutions to your product software. Checking for updates. downloads or Canadian downloads).
User Manual
Page 169
... Status Related references Paper Jam Problems 169 If the error continues, check for support. If there is nearing the end of its service life The ink pads are near the end of its service life. A printer's ink pad is no paper jam, contact Epson for a paper jam. No...paper, then press the start button.) Communication error Make sure the computer is a problem with your product using a USB cable and try updating the firmware again. Printer error A fatal error has occurred. Contact Epson for support. LCD screen message/code Condition/solution Paper out No paper is jammed in...
... Status Related references Paper Jam Problems 169 If the error continues, check for support. If there is nearing the end of its service life The ink pads are near the end of its service life. A printer's ink pad is no paper jam, contact Epson for a paper jam. No...paper, then press the start button.) Communication error Make sure the computer is a problem with your product using a USB cable and try updating the firmware again. Printer error A fatal error has occurred. Contact Epson for support. LCD screen message/code Condition/solution Paper out No paper is jammed in...
User Manual
Page 171
Any operation problem you can choose which settings to select Setup and press the OK button. 171 You can reset them all. 1. If they do not work, contact Epson. Check the other solutions in this book or try uninstalling and reinstalling your printer software. • If the page ...in this manual. Press the left or right arrow buttons to reset or reset them to their factory defaults. Parent topic: Solving Problems Related concepts When to Uninstall Your Product Software Print Head Cleaning Print Head Alignment Related references Where to Get Help Resetting Control Panel...
Any operation problem you can choose which settings to select Setup and press the OK button. 171 You can reset them all. 1. If they do not work, contact Epson. Check the other solutions in this book or try uninstalling and reinstalling your printer software. • If the page ...in this manual. Press the left or right arrow buttons to reset or reset them to their factory defaults. Parent topic: Solving Problems Related concepts When to Uninstall Your Product Software Print Head Cleaning Print Head Alignment Related references Where to Get Help Resetting Control Panel...
User Manual
Page 174
Epson is shown in the printer properties. • If you see any error message or your software does not install correctly in Mac OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network 174 Parent topic: Solving Setup Problems Related tasks Changing LCD Screen Language Adjusting Control Panel ... may cause loss of this product may not have problems setting up or recovering data and settings during or after the warranty period. We recommend that you make sure your product is selected as the default printer and the correct port is not responsible for backing ...
Epson is shown in the printer properties. • If you see any error message or your software does not install correctly in Mac OS X Printer Window Cannot Print Over a Network Cannot Scan Over a Network 174 Parent topic: Solving Setup Problems Related tasks Changing LCD Screen Language Adjusting Control Panel ... may cause loss of this product may not have problems setting up or recovering data and settings during or after the warranty period. We recommend that you make sure your product is selected as the default printer and the correct port is not responsible for backing ...
User Manual
Page 176
...network. • If network printing is not solid green, make sure your product software was installed correctly. Parent topic: Solving Network Problems Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings From the Control Panel 176 Note: Avoid placing your product near a ...Uninstall Your Product Software Related tasks Selecting Wireless Network Settings From the Control Panel Product Does Not Appear in Mac OS X Printer Window If your product does not appear in your product documentation. • Print a network status sheet and verify that your...
...network. • If network printing is not solid green, make sure your product software was installed correctly. Parent topic: Solving Network Problems Related tasks Printing a Network Status Sheet Selecting Wireless Network Settings From the Control Panel 176 Note: Avoid placing your product near a ...Uninstall Your Product Software Related tasks Selecting Wireless Network Settings From the Control Panel Product Does Not Appear in Mac OS X Printer Window If your product does not appear in your product documentation. • Print a network status sheet and verify that your...
User Manual
Page 182
... in Windows Taskbar Error After Cartridge Replacement Printing is Slow Parent topic: Solving Problems Nothing Prints If you have problems while printing from the Windows Spooler: • Windows 7: Click and select Devices and Printers. If it still does not print, connect your product directly to your product... prints, check to see if your product software is installed correctly. • In Windows, make sure it is selected as the default printer. • In Windows, clear any interface cables are connected securely at both ends. • If you connected your computer instead of the...
... in Windows Taskbar Error After Cartridge Replacement Printing is Slow Parent topic: Solving Problems Nothing Prints If you have problems while printing from the Windows Spooler: • Windows 7: Click and select Devices and Printers. If it still does not print, connect your product directly to your product... prints, check to see if your product software is installed correctly. • In Windows, make sure it is selected as the default printer. • In Windows, clear any interface cables are connected securely at both ends. • If you connected your computer instead of the...
User Manual
Page 183
... Windows taskbar, first try this solution: 1. Click Printer under Hardware and Sound. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your product name, select ...box. 7. Click OK to the cartridges.) 183 Click the Maintenance tab. 4. Click the Monitoring Preferences button. 6. Parent topic: Solving Problems Printing from a Computer Related tasks Running a Product Check Product Icon Does Not Appear in Windows Taskbar If you replace an ink cartridge,...
... Windows taskbar, first try this solution: 1. Click Printer under Hardware and Sound. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your product name, select ...box. 7. Click OK to the cartridges.) 183 Click the Maintenance tab. 4. Click the Monitoring Preferences button. 6. Parent topic: Solving Problems Printing from a Computer Related tasks Running a Product Check Product Icon Does Not Appear in Windows Taskbar If you replace an ink cartridge,...
User Manual
Page 184
...into its slot. 3. If necessary, increase your system's memory. • If you are not using Windows 7, close the Devices and Printers window before you print. • Clear space on any high speed settings in the correct position, press the stop button to move ...it directly to your hard drive or run a defragmentation utility to the ink cartridge replacement position. 2. Parent topic: Solving Problems Printing from overheating or becoming damaged. Complete the ink cartridge installation steps. For the fastest printing, select the following settings: • High...
...into its slot. 3. If necessary, increase your system's memory. • If you are not using Windows 7, close the Devices and Printers window before you print. • Clear space on any high speed settings in the correct position, press the stop button to move ...it directly to your hard drive or run a defragmentation utility to the ink cartridge replacement position. 2. Parent topic: Solving Problems Printing from overheating or becoming damaged. Complete the ink cartridge installation steps. For the fastest printing, select the following settings: • High...
User Manual
Page 185
... horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these sections if you print on EPSON Iron-on when you have problems with the layout or content of your product. Parent... topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Paper ...
... horizontally, or Reverse page orientation settings in your printer software. (This option has different names, depending on your operating system version.) Note: Leave these sections if you print on EPSON Iron-on when you have problems with the layout or content of your product. Parent... topic: Solving Problems Printing from a Computer Related references Windows System Requirements Mac System Requirements Paper ...
User Manual
Page 186
...you want to skip printing it, select the Skip Blank Page setting in your printing program. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Print Layout Options - Then clean the print head, if necessary. • Make sure your paper is positioned correctly ... your printing program. • Make sure your product is not set for feeding into the printer. 186 Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings -...
...you want to skip printing it, select the Skip Blank Page setting in your printing program. Parent topic: Solving Page Layout and Content Problems Related tasks Selecting Print Layout Options - Then clean the print head, if necessary. • Make sure your paper is positioned correctly ... your printing program. • Make sure your product is not set for feeding into the printer. 186 Parent topic: Solving Page Layout and Content Problems Related concepts Print Head Nozzle Check Print Head Cleaning Related tasks Selecting Basic Print Settings - Windows Selecting Basic Print Settings -...
User Manual
Page 187
...prints, try these solutions: • Make sure you print. Windows Selecting Basic Print Settings - Parent topic: Solving Page Layout and Content Problems Related references Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings - Windows Incorrect Characters Print If incorrect characters appear in your prints, ... and size. Mac OS X 10.5/10.6/10.7 Selecting Print Layout Options - You can use the preview option in your printer software to adjust the amount of image expansion on the edges of borderless prints. Parent topic: Solving Page Layout and Content...
...prints, try these solutions: • Make sure you print. Windows Selecting Basic Print Settings - Parent topic: Solving Page Layout and Content Problems Related references Borderless Paper Type Compatibility Related tasks Selecting Basic Print Settings - Windows Incorrect Characters Print If incorrect characters appear in your prints, ... and size. Mac OS X 10.5/10.6/10.7 Selecting Print Layout Options - You can use the preview option in your printer software to adjust the amount of image expansion on the edges of borderless prints. Parent topic: Solving Page Layout and Content...
User Manual
Page 188
... the stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your product name, select Open, right-click the stalled... delete all print jobs from the Windows Spooler: • Windows 7: Click and select Devices and Printers. Windows Selecting Print Layout Options - Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your product name again if necessary, right-click the stalled print ...
... the stalled print job, click Cancel, and click Yes. • Windows XP: Click Start and select Printers and Faxes. (Or open the Control Panel, select Printers and Other Hardware if necessary, and select Printers and Faxes.) Right-click your product name, select Open, right-click the stalled... delete all print jobs from the Windows Spooler: • Windows 7: Click and select Devices and Printers. Windows Selecting Print Layout Options - Parent topic: Solving Page Layout and Content Problems Incorrect Image Size or Position If your product name again if necessary, right-click the stalled print ...
User Manual
Page 189
...if your printouts have problems with print quality, but your image looks fine on your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the paper faceup. • Turn off any high speed settings in your printer software. •... Align the print head. • Make sure the product is not printing while tilted or at an angle. White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic: Solving Problems Related ...
...if your printouts have problems with print quality, but your image looks fine on your prints (also called banding), try these solutions before you reprint: • Run a nozzle check to see if any of the paper faceup. • Turn off any high speed settings in your printer software. •... Align the print head. • Make sure the product is not printing while tilted or at an angle. White or Dark Lines in Printout Blurry or Smeared Printout Faint Printout or Printout Has Gaps Grainy Printout Incorrect Colors Parent topic: Solving Problems Related ...
User Manual
Page 193
...or low on -screen colors. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Related references Available EPSON Papers Related tasks Selecting Advanced Print Settings - Try using the color management options in your printer software. • Run a nozzle check to see if ...any of the print head nozzles are clogged. Scanning Software Does Not Operate Correctly Cannot Start EPSON Scan Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If...
...or low on -screen colors. Parent topic: Solving Print Quality Problems Related concepts Print Head Cleaning Related references Available EPSON Papers Related tasks Selecting Advanced Print Settings - Try using the color management options in your printer software. • Run a nozzle check to see if ...any of the print head nozzles are clogged. Scanning Software Does Not Operate Correctly Cannot Start EPSON Scan Parent topic: Solving Problems Scanning Software Does Not Operate Correctly If...
User Manual
Page 198
...systems: monitors use RGB (red, green, and blue) and printers typically use CMYK (cyan, magenta, yellow, and black). Parent topic: Solving Scanned Image Quality Problems 198 Parent topic: Solving Scanned Image Quality Problems Related tasks Scanning in your screen. Ripple Patterns Appear in ...; Adjust the Tone Correction setting. • Adjust the Auto Exposure setting. Parent topic: Solving Scanned Image Quality Problems Related topics Selecting EPSON Scan Settings Image is not oriented correctly using the Auto Photo Orientation setting. Check the color matching and color management...
...systems: monitors use RGB (red, green, and blue) and printers typically use CMYK (cyan, magenta, yellow, and black). Parent topic: Solving Scanned Image Quality Problems 198 Parent topic: Solving Scanned Image Quality Problems Related tasks Scanning in your screen. Ripple Patterns Appear in ...; Adjust the Tone Correction setting. • Adjust the Auto Exposure setting. Parent topic: Solving Scanned Image Quality Problems Related topics Selecting EPSON Scan Settings Image is not oriented correctly using the Auto Photo Orientation setting. Check the color matching and color management...
User Manual
Page 201
... your product and click OK. In the next window, select your product, then click EPSON Printer Software Uninstall. Parent topic: Solving Memory Card Problems Related references Memory Card Types Memory Card Specifications Memory Card File Specifications Related tasks Inserting a Memory Card Related topics Transferring Photos on -screen instructions. 201 ...
... your product and click OK. In the next window, select your product, then click EPSON Printer Software Uninstall. Parent topic: Solving Memory Card Problems Related references Memory Card Types Memory Card Specifications Memory Card File Specifications Related tasks Inserting a Memory Card Related topics Transferring Photos on -screen instructions. 201 ...
User Manual
Page 203
...) • Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Then call 800-GO-EPSON (800-463-7766). Parent topic: Solving Problems 203 Toll or long distance charges may apply. Parent topic: When to Uninstall Your Product Software Where to change without..., Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday Days and hours of support are subject to Get Help If you uninstall the printer driver and your product name remains in the Print & Fax or Print & Scan window, select your questions.
...) • Proof of purchase (such as a store receipt) and date of purchase • Computer configuration • Description of the problem Then call 800-GO-EPSON (800-463-7766). Parent topic: Solving Problems 203 Toll or long distance charges may apply. Parent topic: When to Uninstall Your Product Software Where to change without..., Monday through Friday, and 7 AM to 4 PM, Pacific Time, Saturday Days and hours of support are subject to Get Help If you uninstall the printer driver and your product name remains in the Print & Fax or Print & Scan window, select your questions.
Quick Guide
Page 1
XP-400 Small-in-OneTM Printer Quick Guide Your XP-400 2 Using Special Papers 4 Copying a Document or Photo 6 Printing From a Memory Card 7 Printing From Your Computer 9 Scanning a Document or Photo 13 Maintaining Your Printer 16 Solving Problems 22 Notices 26
XP-400 Small-in-OneTM Printer Quick Guide Your XP-400 2 Using Special Papers 4 Copying a Document or Photo 6 Printing From a Memory Card 7 Printing From Your Computer 9 Scanning a Document or Photo 13 Maintaining Your Printer 16 Solving Problems 22 Notices 26
Quick Guide
Page 22
...to assist you with your router manufacturer will be causing the problem. Epson is dark, press any button to diagnose the cause. Solving Problems If you have a problem with your online User's Guide for more detailed help. Problems and Solutions Check the solutions below for basic troubleshooting suggestions,... correct and check the signal strength. Note: If the LCD screen is not responsible for instructions on the control panel to wake the printer from sleep mode. If it is working correctly. ■ Try resetting the router (turn it next to it again. ■ Print...
...to assist you with your router manufacturer will be causing the problem. Epson is dark, press any button to diagnose the cause. Solving Problems If you have a problem with your online User's Guide for more detailed help. Problems and Solutions Check the solutions below for basic troubleshooting suggestions,... correct and check the signal strength. Note: If the LCD screen is not responsible for instructions on the control panel to wake the printer from sleep mode. If it is working correctly. ■ Try resetting the router (turn it next to it again. ■ Print...
