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... 29 System Messages 34 Troubleshooting Software and Hardware Problems 35 Dell Diagnostics 36 Troubleshooting Tips 38 Power Problems 38 Memory Problems 39 Lockups and Software Problems 40 Dell Technical Update Service 42 Dell Support Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System 48 Using Microsoft...
... 29 System Messages 34 Troubleshooting Software and Hardware Problems 35 Dell Diagnostics 36 Troubleshooting Tips 38 Power Problems 38 Memory Problems 39 Lockups and Software Problems 40 Dell Technical Update Service 42 Dell Support Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System 48 Using Microsoft...
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... on (or restart) your computer, perform the checks in Lockups and Software Problems (see "Contacting Dell" on page 61. 1 Ensure that the computer is connected to an electrical outlet that is active. NOTE: The Drivers and Utilities media is recommended that you print these procedures before you begin any of the... procedures in the system setup program and is known to test displays in this section, follow the remaining troubleshooting steps. Start the Dell Diagnostics from the Drivers and Utilities media. It is optional and may not ship with your computer. 36 Troubleshooting
... on (or restart) your computer, perform the checks in Lockups and Software Problems (see "Contacting Dell" on page 61. 1 Ensure that the computer is connected to an electrical outlet that is active. NOTE: The Drivers and Utilities media is recommended that you print these procedures before you begin any of the... procedures in the system setup program and is known to test displays in this section, follow the remaining troubleshooting steps. Start the Dell Diagnostics from the Drivers and Utilities media. It is optional and may not ship with your computer. 36 Troubleshooting
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... and press . 5 Type 1 to start the CD menu and press to run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start menu and press . Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. If multiple versions...
... and press . 5 Type 1 to start the CD menu and press to run the Dell Diagnostics from the Drivers and Utilities media. 4 Press any key to start menu and press . Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your computer and try again. If multiple versions...
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...your computer and available from the Dell Support, , icon on the taskbar or from the If the Dell Support icon does not appear in your taskbar: 1 Click Start→All Programs→Dell Support→Dell Support Settings. 2 Ensure that the device drivers do not conflict with the program.... • If necessary, uninstall and then reinstall the program. The service is not available from the Start menu. NOTE: If the Dell Support Utility is free ...
...your computer and available from the Dell Support, , icon on the taskbar or from the If the Dell Support icon does not appear in your taskbar: 1 Click Start→All Programs→Dell Support→Dell Support Settings. 2 Ensure that the device drivers do not conflict with the program.... • If necessary, uninstall and then reinstall the program. The service is not available from the Start menu. NOTE: If the Dell Support Utility is free ...
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... Manager. NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with any device, identify whether the driver is next to the device name, you are an administrator on the computer..., click Continue; If an exclamation point is the source of your administrator to see "Reinstalling Drivers and Utilities" on page 46). Reinstalling Software 45 Microsoft Windows® XP: 1 Click Start→Control Panel. 2 Under Pick a Category, ...
... Manager. NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with any device, identify whether the driver is next to the device name, you are an administrator on the computer..., click Continue; If an exclamation point is the source of your administrator to see "Reinstalling Drivers and Utilities" on page 46). Reinstalling Software 45 Microsoft Windows® XP: 1 Click Start→Control Panel. 2 Under Pick a Category, ...
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... installed and click Properties. 3 Click the Drivers tab→Roll Back Driver. Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on the computer, click Continue; Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media. If you installed...
... installed and click Properties. 3 Click the Drivers tab→Roll Back Driver. Using the Drivers and Utilities Media If using Device Driver Rollback or System Restore (see "Restoring Your Operating System" on the computer, click Continue; Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media. If you installed...
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... an administrator on the computer, click Continue; For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to reinstall and follow the prompts on the screen. If you want to your hard drive as described...
... an administrator on the computer, click Continue; For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. Manually Reinstalling Drivers After extracting the driver files to reinstall and follow the prompts on the screen. If you want to your hard drive as described...
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...OK→Next. 8 Click Finish and restart your computer are installing the driver. 5 Click the Driver tab→Update Driver→Browse my computer for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in the following ways: • Microsoft Windows System...undesirable operating state. Restoring Your Operating System You can use it was in when you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the device for which you purchased the computer. Use System Restore as the...
...OK→Next. 8 Click Finish and restart your computer are installing the driver. 5 Click the Driver tab→Update Driver→Browse my computer for restoring your operating system and preserving data files. • Dell Factory Image Restore (available in the following ways: • Microsoft Windows System...undesirable operating state. Restoring Your Operating System You can use it was in when you previously copied the driver files. 7 When the name of the appropriate driver appears, click the name of the device for which you purchased the computer. Use System Restore as the...
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... system problem. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on the hard drive and removes any programs or drivers installed after you received your computer-including data files-are permanently deleted from the hard drive. When the Dell logo appears, press several times to Windows XP.
... system problem. Data files include documents, spreadsheets, e-mail messages, digital photos, music files, and so on the hard drive and removes any programs or drivers installed after you received your computer-including data files-are permanently deleted from the hard drive. When the Dell logo appears, press several times to Windows XP.
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...restoring the system software to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to return your operating system to the factory condition... on as a local user. The restore process begins and may need the Dell™ Operating System media and the Dell Drivers and Utilities media. See "Returning to confirm that you installed the new device driver. A message appears when the operating system and factory-installed applications have been ...
...restoring the system software to the operating state it was in the User name field, then click OK. 5 Click Dell Factory Image Restore. If Device Driver Rollback does not resolve the problem, use Microsoft Windows System Restore to return your operating system to the factory condition... on as a local user. The restore process begins and may need the Dell™ Operating System media and the Dell Drivers and Utilities media. See "Returning to confirm that you installed the new device driver. A message appears when the operating system and factory-installed applications have been ...
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...for one time only. then, shut down your computer. After you reinstall the operating system, you see the Microsoft® Windows® desktop; Use the Dell Drivers and Utilities media to complete. NOTE: If you wait too long and the operating system logo appears, continue to complete the installation. 52 Reinstalling Software... Boot from CD-ROM, and follow the instructions on the region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer and try again. NOTE: The...
...for one time only. then, shut down your computer. After you reinstall the operating system, you see the Microsoft® Windows® desktop; Use the Dell Drivers and Utilities media to complete. NOTE: If you wait too long and the operating system logo appears, continue to complete the installation. 52 Reinstalling Software... Boot from CD-ROM, and follow the instructions on the region from which you ordered your computer, or whether you requested the media, the Dell Drivers and Utilities media and Operating System media may not ship with your computer and try again. NOTE: The...
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... Utilities Media • A diagnostic program for your computer The Drivers and Utilities media is located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to your computer or... advanced technical-reference material for your computer DVD that may have shipped with your computer. NOTE: Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be included on your...
... Utilities Media • A diagnostic program for your computer The Drivers and Utilities media is located on your computer. • Use the Service Tag to identify your computer when you use support.dell.com or contact support. • Enter the Express Service Code to your computer or... advanced technical-reference material for your computer DVD that may have shipped with your computer. NOTE: Drivers and documentation updates can be found at support.dell.com. • Notebook System Software (NSS) • Readme files NOTE: Readme files may be included on your...
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... Support Utility, 42 Technical Update Service, 42 Dell Diagnostics, 36 starting from the Drivers and Utilities media, 37 starting from your hard drive, 36 Dell Factory Image Restore, 51 Dell Technology Guide, 54 DellConnect, 56 diagnostics beep codes, 27 Dell, 36 documentation, 53 Dell Technology Guide, 54 Service Manual, 54 drivers Drivers and Utilities media, 53 identifying, 45...
... Support Utility, 42 Technical Update Service, 42 Dell Diagnostics, 36 starting from the Drivers and Utilities media, 37 starting from your hard drive, 36 Dell Factory Image Restore, 51 Dell Technology Guide, 54 DellConnect, 56 diagnostics beep codes, 27 Dell, 36 documentation, 53 Dell Technology Guide, 54 Service Manual, 54 drivers Drivers and Utilities media, 53 identifying, 45...
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... Transfer Wizard, 15 finding information, 53 H hardware beep codes, 27 I Internet connecting, 13 setting up, 14 wireless switch Network Locator, 10 M media Drivers and Utilities, 53 operating system, 53 memory troubleshooting, 39 N networks wireless switch, 10 Notebook System Software, 53 64 Index O operating system media, 51,...power button, 12 power light conditions, 38 troubleshooting, 38 problems beep codes, 27 restore to previous state, 48 R regulatory information, 54 reinstalling drivers and utilities, 46 S S.M.A.R.T, 35 safety information, 54 Service Manual, 54 Service Tag, 53
... Transfer Wizard, 15 finding information, 53 H hardware beep codes, 27 I Internet connecting, 13 setting up, 14 wireless switch Network Locator, 10 M media Drivers and Utilities, 53 operating system, 53 memory troubleshooting, 39 N networks wireless switch, 10 Notebook System Software, 53 64 Index O operating system media, 51,...power button, 12 power light conditions, 38 troubleshooting, 38 problems beep codes, 27 restore to previous state, 48 R regulatory information, 54 reinstalling drivers and utilities, 46 S S.M.A.R.T, 35 safety information, 54 Service Manual, 54 Service Tag, 53
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...enabling, 50 T telephone numbers, 61 transferring information to a new computer, 15 troubleshooting, 54 blue screen, 41 computer not responding, 40 Dell Diagnostics, 36 error messages, 29 memory, 39 power, 38 power light conditions, 38 program crashes, 40 programs and Windows compatibility, 41 restore... 38 U updates software and hardware, 42 W warranty information, 54 Windows License label, 54 Windows Vista Dell Factory Image Restore, 50-51 Program Compatibility wizard, 41 reinstalling, 53 System Restore, 48 Windows XP Device Driver Rollback, 46 Files and Settings Transfer Wizard, 15 Index 65
...enabling, 50 T telephone numbers, 61 transferring information to a new computer, 15 troubleshooting, 54 blue screen, 41 computer not responding, 40 Dell Diagnostics, 36 error messages, 29 memory, 39 power, 38 power light conditions, 38 program crashes, 40 programs and Windows compatibility, 41 restore... 38 U updates software and hardware, 42 W warranty information, 54 Windows License label, 54 Windows Vista Dell Factory Image Restore, 50-51 Program Compatibility wizard, 41 reinstalling, 53 System Restore, 48 Windows XP Device Driver Rollback, 46 Files and Settings Transfer Wizard, 15 Index 65
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Windows XP (continued) reinstalling, 53 returning to a previous device driver version, 46 System Restore, 48 wireless switch, 10 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 41 66 Index
Windows XP (continued) reinstalling, 53 returning to a previous device driver version, 46 System Restore, 48 wireless switch, 10 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 41 66 Index
Technical Guide
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... data rate connection speed) Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: 1470mW 100 Mbps*: 780mW...
... data rate connection speed) Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: 1470mW 100 Mbps*: 780mW...
Technical Guide
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... data rate connection speed) Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: 924mW 100 Mbps*: 651mW...
... data rate connection speed) Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: 924mW 100 Mbps*: 651mW...
Service Manual
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For more information, see Replacing the E5400 Bottom of the Base Assembly or Replacing the E5500 Bottom of the base assembly (see the Setup and Quick Reference Guide that shipped with your computer, as needed. Replace the bottom of the Base Assembly). 4. 3. Back to Contents Page Install the operating system, drivers, and utilities for your computer or on Your Computer. 5. Follow the procedures in After Working on support.dell.com.
For more information, see Replacing the E5400 Bottom of the Base Assembly or Replacing the E5500 Bottom of the base assembly (see the Setup and Quick Reference Guide that shipped with your computer, as needed. Replace the bottom of the Base Assembly). 4. 3. Back to Contents Page Install the operating system, drivers, and utilities for your computer or on Your Computer. 5. Follow the procedures in After Working on support.dell.com.
Service Manual
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...minutes or more information on using the system setup program, see Dell Press any key to the previous menu. 5. Press to complete. Dell Diagnostics CAUTION: Before you see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. See the documentation that appear. ¡... section, click Hardware Troubleshooter. 4. Click the Windows Vista start the Dell Diagnostics from the one-time boot menu at support.dell.com. Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see a message stating that is recommended that the...
...minutes or more information on using the system setup program, see Dell Press any key to the previous menu. 5. Press to complete. Dell Diagnostics CAUTION: Before you see Starting the Dell Diagnostics From the Drivers and Utilities Media). 3. See the documentation that appear. ¡... section, click Hardware Troubleshooter. 4. Click the Windows Vista start the Dell Diagnostics from the one-time boot menu at support.dell.com. Start the Dell Diagnostics from your hard drive or from your Drivers and Utilities media (see a message stating that is recommended that the...