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Models PP32LA and PP32LB www.dell.com | support.dell.com For more information about your computer. Dell™ Latitude™ E5400 and E5500 Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell™ Technology Guide at support.dell.com.
Models PP32LA and PP32LB www.dell.com | support.dell.com For more information about your computer. Dell™ Latitude™ E5400 and E5500 Setup and Quick Reference Guide This guide provides a features overview, specifications, and quick setup, software, and troubleshooting information for your operating system, devices, and technologies, see the Dell™ Technology Guide at support.dell.com.
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Error Messages 29 System Messages 34 Troubleshooting Software and Hardware Problems 35 Dell Diagnostics 36 Troubleshooting Tips 38 Power Problems 38 Memory Problems 39 Lockups and Software Problems 40 Dell Technical Update Service 42 Dell Support Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System...
Error Messages 29 System Messages 34 Troubleshooting Software and Hardware Problems 35 Dell Diagnostics 36 Troubleshooting Tips 38 Power Problems 38 Memory Problems 39 Lockups and Software Problems 40 Dell Technical Update Service 42 Dell Support Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System...
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... computer screen on the screen by the Windows Easy Transfer wizard. 18 Setting Up Your Computer NOTE: For more information about this procedure, search support.dell.com for transferring your new computer. Follow the instructions provided on the new computer, click Next. 2 On the Where are the files and ...settings? The wizard reads the collected files and settings and applies them to the Dell™ Knowledge Base document may not be available in progress. NOTE: Access to your settings and files and click Next. screen, select the ...
... computer screen on the screen by the Windows Easy Transfer wizard. 18 Setting Up Your Computer NOTE: For more information about this procedure, search support.dell.com for transferring your new computer. Follow the instructions provided on the new computer, click Next. 2 On the Where are the files and ...settings? The wizard reads the collected files and settings and applies them to the Dell™ Knowledge Base document may not be available in progress. NOTE: Access to your settings and files and click Next. screen, select the ...
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... core 1 MB (Intel Celeron) up to view information about your computer. For more information regarding the configuration of your computer, click Start→Help and Support and select the option to 6 MB (Intel Core 2 Duo) maximum, 1066 MHz for Intel Core 2 Duo Mobile Intel GE45 Express chipset 64 bit Dual-channel... (2) 64-bit buses 32 bit 16 MB N/A 32 bit Specifications 19 NOTE: These specifications apply to both the Dell™ Latitude™ E5400 and E5500 unless indicated otherwise. Specifications NOTE: Offerings may vary by region.
... core 1 MB (Intel Celeron) up to view information about your computer. For more information regarding the configuration of your computer, click Start→Help and Support and select the option to 6 MB (Intel Core 2 Duo) maximum, 1066 MHz for Intel Core 2 Duo Mobile Intel GE45 Express chipset 64 bit Dual-channel... (2) 64-bit buses 32 bit 16 MB N/A 32 bit Specifications 19 NOTE: These specifications apply to both the Dell™ Latitude™ E5400 and E5500 unless indicated otherwise. Specifications NOTE: Offerings may vary by region.
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... maximum memory installed because some memory is reserved for system files. 3-in-1 Memory Card Reader 3-in-1 memory card controller 3-in-1 memory card connector Cards supported Ricoh R5C847 3-in-1 combo card connector Secure Digital (SD), SD I /II PC Card connector microphone connector, stereo headphone/speakers connector 4-pin connector one... full Mini-Card and one half Mini-Card slot optional RJ-11 connector RJ-45 connector S-video (supports S/PDIF adapter), VGA four USB connectors 9-pin D-sub connector 144-pin docking connector 20 Specifications
... maximum memory installed because some memory is reserved for system files. 3-in-1 Memory Card Reader 3-in-1 memory card controller 3-in-1 memory card connector Cards supported Ricoh R5C847 3-in-1 combo card connector Secure Digital (SD), SD I /II PC Card connector microphone connector, stereo headphone/speakers connector 4-pin connector one... full Mini-Card and one half Mini-Card slot optional RJ-11 connector RJ-45 connector S-video (supports S/PDIF adapter), VGA four USB connectors 9-pin D-sub connector 144-pin docking connector 20 Specifications
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Communications Modem Network adapter Wireless Mobile Broadband GPS Video Video type: Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Internal microphone Volume controls internal, ...LAN on system board wireless local area network (WLAN), wireless personal area network (WPAN) Mini-Cards Bluetooth® wireless technology Mini-Card supported by Mobile Broadband Mini-Card Intel integrated UMA graphics Intel GE45 size of shared video memory is up to 256 MB LVDS S-video (S/...
Communications Modem Network adapter Wireless Mobile Broadband GPS Video Video type: Video controller Video memory LCD interface TV support Audio Audio type Audio controller Stereo conversion Interfaces: Internal External Speaker Internal speaker amplifier Internal microphone Volume controls internal, ...LAN on system board wireless local area network (WLAN), wireless personal area network (WPAN) Mini-Cards Bluetooth® wireless technology Mini-Card supported by Mobile Broadband Mini-Card Intel integrated UMA graphics Intel GE45 size of shared video memory is up to 256 MB LVDS S-video (S/...
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... no special memory failure module/memory connector placement requirements exist (see your Service Manual on the Dell Support website at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible Contact Dell. Possible on the Dell Support website at battery failure or support.dell.com). motherboard failure 4 RAM Read/Write 1 Ensure that you have two or more memory modules are...
... no special memory failure module/memory connector placement requirements exist (see your Service Manual on the Dell Support website at support.dell.com). 3 If the problem persists, contact Dell. 3 Possible Contact Dell. Possible on the Dell Support website at battery failure or support.dell.com). motherboard failure 4 RAM Read/Write 1 Ensure that you have two or more memory modules are...
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...Suggested Remedy Contact Dell. AU X I L I L U R E - Contact Dell (see "Contacting Dell" on page 61). See your Service Manual at support.dell.com for more information. Troubleshooting 29 If the problem persists, contact Dell (see "Contacting Dell" on page 36). See your Service Manual at support.dell.com for more... have spelled the command correctly, put spaces in the Dell Diagnostics (see the documentation for the operating system or the program that shipped with your Service Manual at support.dell.com for more memory modules may be faulty or improperly...
...Suggested Remedy Contact Dell. AU X I L I L U R E - Contact Dell (see "Contacting Dell" on page 61). See your Service Manual at support.dell.com for more information. Troubleshooting 29 If the problem persists, contact Dell (see "Contacting Dell" on page 36). See your Service Manual at support.dell.com for more... have spelled the command correctly, put spaces in the Dell Diagnostics (see the documentation for the operating system or the program that shipped with your Service Manual at support.dell.com for more memory modules may be faulty or improperly...
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... replace them. GENERAL FAILURE - Then, shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. Shut down the computer, reinstall the hard drive, and restart the ...C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I L U R E 0 - Take the appropriate action. Then, shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. H A R D - Run the Hard Disk Drive tests in the computer. The hard drive does not respond to commands from...
... replace them. GENERAL FAILURE - Then, shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. Shut down the computer, reinstall the hard drive, and restart the ...C O P I E D I S T O O L A R G E F O R T H E D E S T I N A T I O N D R I L U R E 0 - Take the appropriate action. Then, shut down the computer, remove the hard drive (see your Service Manual at support.dell.com), and boot the computer from a CD. H A R D - Run the Hard Disk Drive tests in the computer. The hard drive does not respond to commands from...
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...O A R D C L O C K L I N E F A I L U R E - Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 36). Troubleshooting 31 See your Service Manual at support.dell.com for more information. For external keyboards, check the cable connection. For external keyboards, check the cable connection. Insert...For external keyboards, check the cable connection. See your Service Manual at support.dell.com for more information. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 36). A memory module may be faulty or ...
...O A R D C L O C K L I N E F A I L U R E - Run the Keyboard Controller test in the Dell Diagnostics (see "Dell Diagnostics" on page 36). Troubleshooting 31 See your Service Manual at support.dell.com for more information. For external keyboards, check the cable connection. For external keyboards, check the cable connection. Insert...For external keyboards, check the cable connection. See your Service Manual at support.dell.com for more information. Run the Hard Disk Drive tests in the Dell Diagnostics (see "Dell Diagnostics" on page 36). A memory module may be faulty or ...
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... memory module may be faulty or improperly seated. See your Service Manual at support.dell.com for more information. Reinstall the memory modules and, if necessary, replace them . If the hard drive is your Service Manual at support.dell.com for more information. N O T I M E R T I ... device, ensure that you are attempting to run the program again. See your Service Manual at support.dell.com for more information. A memory module may be faulty or improperly seated. OP E R A T I L A B L E - See your Service Manual at support.dell.com). M EMORY A L L O C A T I O N E R R O...
... memory module may be faulty or improperly seated. See your Service Manual at support.dell.com for more information. Reinstall the memory modules and, if necessary, replace them . If the hard drive is your Service Manual at support.dell.com for more information. N O T I M E R T I ... device, ensure that you are attempting to run the program again. See your Service Manual at support.dell.com for more information. A memory module may be faulty or improperly seated. OP E R A T I L A B L E - See your Service Manual at support.dell.com). M EMORY A L L O C A T I O N E R R O...
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... program, then immediately exit the program (see "Contacting Dell" on the system board may have a defective sector or corrupted FAT on the hard drive. TI M E- Connect your Service Manual at support.dell.com). Troubleshooting 33 The operating system cannot locate a sector... on page 36). SHUTDOWN FAILURE - Run the System Set tests in the Dell Diagnostics (see "Contacting Dell" on the hard drive. System configuration settings are...
... program, then immediately exit the program (see "Contacting Dell" on the system board may have a defective sector or corrupted FAT on the hard drive. TI M E- Connect your Service Manual at support.dell.com). Troubleshooting 33 The operating system cannot locate a sector... on page 36). SHUTDOWN FAILURE - Run the System Set tests in the Dell Diagnostics (see "Contacting Dell" on the hard drive. System configuration settings are...
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... may be malfunctioning, or a memory module may require recharging. See your Service Manual at support.dell.com. 34 Troubleshooting If the problem persists, contact Dell (see "Dell Diagnostics" on page 61). Run the System Set tests in the table, see "Contacting Dell" on page 36). WA R N I N G : B A T T E R Y I S C R I T I S N O T R E A D Y - O F - D A Y N O T S E T - See your computer to an electrical outlet to charge...
... may be malfunctioning, or a memory module may require recharging. See your Service Manual at support.dell.com. 34 Troubleshooting If the problem persists, contact Dell (see "Dell Diagnostics" on page 61). Run the System Set tests in the table, see "Contacting Dell" on page 36). WA R N I N G : B A T T E R Y I S C R I T I S N O T R E A D Y - O F - D A Y N O T S E T - See your computer to an electrical outlet to charge...
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.... Check cables, swap hard disks, or see your Service Manual at support.dell.com). N O B O O T D E V I V E P R O B L E M - No bootable partition on page 61 for the USB device. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. S.M.A.R.T error, possible hard...I V E R E A D F A I N T E R R U P T - Disconnect the USB device. This feature can use the Hardware Troubleshooter to start test (see "Contacting Dell" on page 61 for assistance). Possible hard drive failure during the operating system setup or is detected but incorrectly configured, you can be malfunctioning or...
.... Check cables, swap hard disks, or see your Service Manual at support.dell.com). N O B O O T D E V I V E P R O B L E M - No bootable partition on page 61 for the USB device. DELL RECOMMENDS THAT YOU BACK UP YOUR DATA REGULARLY. S.M.A.R.T error, possible hard...I V E R E A D F A I N T E R R U P T - Disconnect the USB device. This feature can use the Hardware Troubleshooter to start test (see "Contacting Dell" on page 61 for assistance). Possible hard drive failure during the operating system setup or is detected but incorrectly configured, you can be malfunctioning or...
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... in the system setup program and is active. When to Use the Dell Diagnostics If you experience a problem with your computer. NOTICE: The Dell Diagnostics works only on Dell computers. See your Service Manual at support.dell.com to review your computer. Start the Dell Diagnostics from the Drivers and Utilities media. NOTE: The Drivers and...
... in the system setup program and is active. When to Use the Dell Diagnostics If you experience a problem with your computer. NOTICE: The Dell Diagnostics works only on Dell computers. See your Service Manual at support.dell.com to review your computer. Start the Dell Diagnostics from the Drivers and Utilities media. NOTE: The Drivers and...
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... that the electrical outlet is connected and powered on, see your Service Manual at support.dell.com). • If a device does not work, ensure that shipped with your Service Manual at support.dell.com). Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you... set your Dell computer to the Windows Classic view. NOTE: The procedures in this document were written ...
... that the electrical outlet is connected and powered on, see your Service Manual at support.dell.com). • If a device does not work, ensure that shipped with your Service Manual at support.dell.com). Troubleshooting Tips Follow these tips when troubleshooting your computer: • If you... set your Dell computer to the Windows Classic view. NOTE: The procedures in this document were written ...
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... any open files and exit any open programs you begin any expansion cards, including graphics cards (see your Service Manual at support.dell.com). Press a key on page 36). ELIMINATE INTERFERENCE - Troubleshooting 39 The computer is successfully communicating with your computer is ... ensure that the main power cable and the front panel cable are not using to the system board power connector (see your Service Manual at support.dell.com). • Ensure that your computer. I F T H E P O W E R L I G H T I N G A M B E R - The computer is securely connected to see if ...
... any open files and exit any open programs you begin any expansion cards, including graphics cards (see your Service Manual at support.dell.com). Press a key on page 36). ELIMINATE INTERFERENCE - Troubleshooting 39 The computer is successfully communicating with your computer is ... ensure that the main power cable and the front panel cable are not using to the system board power connector (see your Service Manual at support.dell.com). • Ensure that your computer. I F T H E P O W E R L I G H T I N G A M B E R - The computer is securely connected to see if ...
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...shipped with the memory. • Ensure that you are following the memory installation guidelines (see "Dell Diagnostics" on your keyboard or moving your mouse, press and hold the power button for at support.dell.com). • Ensure that the memory you are unable to get a response by pressing ...MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with your computer, see "Memory" on page 20. • Run the Dell Diagnostics (see your Service Manual at least 8 to 10 seconds (until the ...
...shipped with the memory. • Ensure that you are following the memory installation guidelines (see "Dell Diagnostics" on your keyboard or moving your mouse, press and hold the power button for at support.dell.com). • Ensure that the memory you are unable to get a response by pressing ...MEMORY PROBLEMS - • Reseat the memory modules (see your Service Manual at support.dell.com) to ensure that your computer is successfully communicating with your computer, see "Memory" on page 20. • Run the Dell Diagnostics (see your Service Manual at least 8 to 10 seconds (until the ...
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... hardware requirements needed to support.dell.com and download the software. 42 Troubleshooting NOTE: If the Dell Support Utility is not available from the If the Dell Support icon does not appear in your taskbar: 1 Click Start→All Programs→Dell Support→Dell Support Settings. 2 Ensure that...open files or programs and shut down your computer. BACK UP YOUR FILES IMMEDIATELY • Use a virus-scanning program to support.dell.com/technicalupdate. • Ensure that the Show icon on the taskbar option is checked. See the software documentation for your ...
... hardware requirements needed to support.dell.com and download the software. 42 Troubleshooting NOTE: If the Dell Support Utility is not available from the If the Dell Support icon does not appear in your taskbar: 1 Click Start→All Programs→Dell Support→Dell Support Settings. 2 Ensure that...open files or programs and shut down your computer. BACK UP YOUR FILES IMMEDIATELY • Use a virus-scanning program to support.dell.com/technicalupdate. • Ensure that the Show icon on the taskbar option is checked. See the software documentation for your ...
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... when you click, doubleclick, or right-click the icon. Clicking the Dell Support Icon Click or right-click the icon to manually check your computing environment. The Dell Support Utility is customized for the Dell Support Utility, and view Dell Support settings. Troubleshooting 43 Double-Clicking the Dell Support Icon Double-click the icon to perform the following tasks: •...
... when you click, doubleclick, or right-click the icon. Clicking the Dell Support Icon Click or right-click the icon to manually check your computing environment. The Dell Support Utility is customized for the Dell Support Utility, and view Dell Support settings. Troubleshooting 43 Double-Clicking the Dell Support Icon Double-click the icon to perform the following tasks: •...