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... Problems 38 Memory Problems 39 Lockups and Software Problems 40 Dell Technical Update Service 42 Dell Support Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System 48 Using Microsoft® Windows® System Restore . . . 48 Using Dell™ Factory Image Restore 50 Using the Operating System Media...
... Problems 38 Memory Problems 39 Lockups and Software Problems 40 Dell Technical Update Service 42 Dell Support Utility 42 5 Reinstalling Software 45 Drivers 45 Identifying Drivers 45 Reinstalling Drivers and Utilities 46 Restoring Your Operating System 48 Using Microsoft® Windows® System Restore . . . 48 Using Dell™ Factory Image Restore 50 Using the Operating System Media...
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...print these procedures before you experience a problem with your computer. 36 Troubleshooting Windows XP: 1 Click Start→Help and Support. 2 Type hardware troubleshooter in Lockups and Software Problems (see "Contacting Dell" on page 61. 1 Ensure that the computer is connected to an ... displays in this section, follow the remaining troubleshooting steps. Start the Dell Diagnostics from the Drivers and Utilities media. When to Use the Dell Diagnostics If you contact Dell for technical assistance. NOTE: The Drivers and Utilities media is known to be working properly. 2 Turn on...
...print these procedures before you experience a problem with your computer. 36 Troubleshooting Windows XP: 1 Click Start→Help and Support. 2 Type hardware troubleshooter in Lockups and Software Problems (see "Contacting Dell" on page 61. 1 Ensure that the computer is connected to an ... displays in this section, follow the remaining troubleshooting steps. Start the Dell Diagnostics from the Drivers and Utilities media. When to Use the Dell Diagnostics If you contact Dell for technical assistance. NOTE: The Drivers and Utilities media is known to be working properly. 2 Turn on...
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... multiple versions are listed, select the version that is appropriate for one time only. Troubleshooting 37 Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your hard drive, and follow the instructions on the screen. NOTE: ... the 32 Bit Dell Diagnostics from the diagnostics utility partition on your computer and try again. NOTE: The next steps change the boot sequence for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that you see the Microsoft® Windows® desktop; ...
... multiple versions are listed, select the version that is appropriate for one time only. Troubleshooting 37 Starting the Dell Diagnostics From the Drivers and Utilities Media 1 Insert the Drivers and Utilities media. 2 Shut down your hard drive, and follow the instructions on the screen. NOTE: ... the 32 Bit Dell Diagnostics from the diagnostics utility partition on your computer and try again. NOTE: The next steps change the boot sequence for your computer. 7 When the Dell Diagnostics Main Menu appears, select the test that you see the Microsoft® Windows® desktop; ...
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...point is the source of your administrator to continue. Reinstalling Software 45 NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with any device, identify whether the...next to the device name, you may appear. otherwise, contact your problem and, if necessary, update the driver. Scroll down the list to see "Reinstalling Drivers and Utilities" on page 46). Microsoft Windows® XP: 1 Click Start→Control Panel. 2 Under Pick a Category, click Performance and Maintenance...
...point is the source of your administrator to continue. Reinstalling Software 45 NOTE: The User Account Control window may need to reinstall the driver or install a new driver (see if any device has an exclamation point (a yellow circle with any device, identify whether the...next to the device name, you may appear. otherwise, contact your problem and, if necessary, update the driver. Scroll down the list to see "Reinstalling Drivers and Utilities" on page 46). Microsoft Windows® XP: 1 Click Start→Control Panel. 2 Under Pick a Category, click Performance and Maintenance...
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... Properties→Device Manager. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→Roll Back Driver. NOTE: The User Account Control window may appear. Using the Drivers and Utilities Media If using...
... Properties→Device Manager. Reinstalling Drivers and Utilities NOTICE: The Dell Support website at support.dell.com and your Drivers and Utilities media provide approved drivers for which the new driver was installed and click Properties. 3 Click the Drivers tab→Roll Back Driver. NOTE: The User Account Control window may appear. Using the Drivers and Utilities Media If using...
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... the computer. 4 When you want to enter the Device Manager. If those drivers are an administrator on the computer, click Continue; The drivers that are used by your computer. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: In most cases, the...
... the computer. 4 When you want to enter the Device Manager. If those drivers are an administrator on the computer, click Continue; The drivers that are used by your computer. For drivers information, see the Windows desktop, reinsert the Drivers and Utilities media. 5 At the Welcome Dell System Owner screen, click Next. NOTE: In most cases, the...
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... received the computer. Using Microsoft® Windows® System Restore The Windows operating systems provide a System Restore option that System Restore makes to your computer are installing the driver. 5 Click the Driver tab→Update Driver→Browse my computer for restoring your... operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the hardware...
... received the computer. Using Microsoft® Windows® System Restore The Windows operating systems provide a System Restore option that System Restore makes to your computer are installing the driver. 5 Click the Driver tab→Update Driver→Browse my computer for restoring your... operating system and preserving data files. • Dell Factory Image Restore (available in Windows Vista) returns your hard drive to the hardware...
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...files added since you received your operating system problem. Using Dell™ Factory Image Restore NOTICE: Using Dell Factory Image Restore permanently deletes all data before using Dell Factory Image Restore. Use Dell Factory Image Restore (Windows Vista) only as the last method to the operating state... it was in certain countries or on the hard drive and removes any programs or drivers ...
...files added since you received your operating system problem. Using Dell™ Factory Image Restore NOTICE: Using Dell Factory Image Restore permanently deletes all data before using Dell Factory Image Restore. Use Dell Factory Image Restore (Windows Vista) only as the last method to the operating state... it was in certain countries or on the hard drive and removes any programs or drivers ...
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.... Reinstalling Software 51 The Confirm Data Deletion screen appears. The restore process begins and may need the Dell™ Operating System media and the Dell Drivers and Utilities media. To reinstall Windows, you installed the new device driver. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click...
.... Reinstalling Software 51 The Confirm Data Deletion screen appears. The restore process begins and may need the Dell™ Operating System media and the Dell Drivers and Utilities media. To reinstall Windows, you installed the new device driver. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click...
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...the operating system logo appears, continue to load any required drivers. When the DELL logo appears, press immediately. NOTE: The next steps change the boot sequence for one time only. NOTE: If you see the Microsoft® Windows® desktop; then, shut down your computer, or whether... you must also reinstall the device drivers, virus protection program, and other ...
...the operating system logo appears, continue to load any required drivers. When the DELL logo appears, press immediately. NOTE: The next steps change the boot sequence for one time only. NOTE: If you see the Microsoft® Windows® desktop; then, shut down your computer, or whether... you must also reinstall the device drivers, virus protection program, and other ...
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...new computer, 15 troubleshooting, 54 blue screen, 41 computer not responding, 40 Dell Diagnostics, 36 error messages, 29 memory, 39 power, 38 power light conditions, 38 program crashes, 40 programs and Windows compatibility, 41 restore to previous state, 48 software, 40-41 tips, 38 ...U updates software and hardware, 42 W warranty information, 54 Windows License label, 54 Windows Vista Dell Factory Image Restore, 50-51 Program Compatibility wizard, 41 reinstalling, 53 System Restore, 48 Windows XP Device Driver ...
...new computer, 15 troubleshooting, 54 blue screen, 41 computer not responding, 40 Dell Diagnostics, 36 error messages, 29 memory, 39 power, 38 power light conditions, 38 program crashes, 40 programs and Windows compatibility, 41 restore to previous state, 48 software, 40-41 tips, 38 ...U updates software and hardware, 42 W warranty information, 54 Windows License label, 54 Windows Vista Dell Factory Image Restore, 50-51 Program Compatibility wizard, 41 reinstalling, 53 System Restore, 48 Windows XP Device Driver ...
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Windows XP (continued) reinstalling, 53 returning to a previous device driver version, 46 System Restore, 48 wireless switch, 10 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 41 66 Index
Windows XP (continued) reinstalling, 53 returning to a previous device driver version, 46 System Restore, 48 wireless switch, 10 wizards Files and Settings Transfer Wizard, 15 Program Compatibility wizard, 41 66 Index
Technical Guide
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...Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: ... at 10 or 100 Mbps*. -20° C to 70° C (-4° F to 158° F) 20% to 80% (non-condensing) Windows Vista® 32/64bit, DOS, XP, WOL, PXE ASF 2.0 Modem (Optional) V.92 Data/Fax Controllerless Modem Bus External Connector 100% attached HD Audio...
...Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*: ... at 10 or 100 Mbps*. -20° C to 70° C (-4° F to 158° F) 20% to 80% (non-condensing) Windows Vista® 32/64bit, DOS, XP, WOL, PXE ASF 2.0 Modem (Optional) V.92 Data/Fax Controllerless Modem Bus External Connector 100% attached HD Audio...
Technical Guide
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...Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*:... at 10 or 100 Mbps*. -20° C to 70° C (-4° F to 158° F) 20% to 80% (non-condensing) Windows Vista® 32/64bit, DOS, XP, WOL, PXE, DASH 2.0 ASF 2.0 Modem (Optional) V.92 Data/Fax Controllerless Modem Bus External Connector 100% attached...
...Power consumption (standby operation) IEEE standards compliance Boot ROM Support Network Transfer Rate Operating Temperature Operating Humidity Operating System Driver support Manageability Management Capabilities Alerting Latitude E5500, E5400 Technical Guidebook Integrated on system board RJ-45 10/100/1000 Mbps PCI-e V1.1x1 1000 Mbps*:... at 10 or 100 Mbps*. -20° C to 70° C (-4° F to 158° F) 20% to 80% (non-condensing) Windows Vista® 32/64bit, DOS, XP, WOL, PXE, DASH 2.0 ASF 2.0 Modem (Optional) V.92 Data/Fax Controllerless Modem Bus External Connector 100% attached...
Service Manual
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..., perform the checks in Solving Problems, and then run the Dell Diagnostics before contacting Dell for instructions. Click the Windows Vista start the search. 3. Start the Dell Diagnostics from your hard drive or from the one-time boot menu at support.dell.com. NOTE: If your Drivers and Utilities media (see a message stating that the device...
..., perform the checks in Solving Problems, and then run the Dell Diagnostics before contacting Dell for instructions. Click the Windows Vista start the search. 3. Start the Dell Diagnostics from your hard drive or from the one-time boot menu at support.dell.com. NOTE: If your Drivers and Utilities media (see a message stating that the device...
Service Manual
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NOTE: If you see the Microsoft Windows desktop, then shut down your Drivers and Utilities media (see the Microsoft Windows desktop, then shut down your computer or at support.dell.com. 1. If you wait too long and the operating system logo appears, continue to wait until you see a message... memory test, which can take up - Close the Main Menu window to Run the 32 Bit Dell Diagnostics. 7. After all tests have completed, close the test window to return to open the Boot Device Menu. Insert the Drivers and Utilities media into the optical drive. 2. NOTE: Keyboard failure...
NOTE: If you see the Microsoft Windows desktop, then shut down your Drivers and Utilities media (see the Microsoft Windows desktop, then shut down your computer or at support.dell.com. 1. If you wait too long and the operating system logo appears, continue to wait until you see a message... memory test, which can take up - Close the Main Menu window to Run the 32 Bit Dell Diagnostics. 7. After all tests have completed, close the test window to return to open the Boot Device Menu. Insert the Drivers and Utilities media into the optical drive. 2. NOTE: Keyboard failure...
Service Manual
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... for your computer at least 8 to get a response by pressing a key on your computer. l Ensure that the device drivers do not conflict with the operating system installed on your keyboard or moving your computer. l Verify that the program is supported ...necessary, uninstall and then reinstall the program. In the welcome screen, click Next. 3. If necessary, install additional memory (see Dell Diagnostics). Windows Vista: The Program Compatibility Wizard configures a program so that your computer is successfully communicating with this section, follow the safety instructions...
... for your computer at least 8 to get a response by pressing a key on your computer. l Ensure that the device drivers do not conflict with the operating system installed on your keyboard or moving your computer. l Verify that the program is supported ...necessary, uninstall and then reinstall the program. In the welcome screen, click Next. 3. If necessary, install additional memory (see Dell Diagnostics). Windows Vista: The Program Compatibility Wizard configures a program so that your computer is successfully communicating with this section, follow the safety instructions...