Setup Guide
Page 5
... Network Cable (Optional 7 Press the Power Button 8 Set Up the Operating System 9 Create System Recovery Media (Recommended 10 Enable or Disable Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Status Lights and Indicators 24 Computer Base Features 26 Touch Pad Gestures 28 Multimedia Control Keys 30 Using the Optical Drive 32 Display Features 34 Removing and Replacing the Battery 36 Software Features 38 Dell DataSafe Online Backup...
... Network Cable (Optional 7 Press the Power Button 8 Set Up the Operating System 9 Create System Recovery Media (Recommended 10 Enable or Disable Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Status Lights and Indicators 24 Computer Base Features 26 Touch Pad Gestures 28 Multimedia Control Keys 30 Using the Optical Drive 32 Display Features 34 Removing and Replacing the Battery 36 Software Features 38 Dell DataSafe Online Backup...
Setup Guide
Page 12
Setting Up Your Inspiron Laptop Create System Recovery Media (Recommended) NOTE: It is recommended that you create a system recovery media as soon as you purchased the computer, while preserving data files (without the need of 8 GB or DVD-R/DVD+R/Blu-ray Disc™ NOTE: Dell DataSafe Local Backup does not support rewritable discs. 10 The system recovery media can use the system recovery media if changes to the hardware, software, drivers, or other system settings have left the...
Setting Up Your Inspiron Laptop Create System Recovery Media (Recommended) NOTE: It is recommended that you create a system recovery media as soon as you purchased the computer, while preserving data files (without the need of 8 GB or DVD-R/DVD+R/Blu-ray Disc™ NOTE: Dell DataSafe Local Backup does not support rewritable discs. 10 The system recovery media can use the system recovery media if changes to the hardware, software, drivers, or other system settings have left the...
Setup Guide
Page 43
... board failure - Beep Codes Your computer might emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. If you installed or replaced the memory module, ensure that the memory module is seated properly. Chipset error Four RAM read/write failure Five Real Time Clock failure Six Video card or chip failure Seven Processor failure Eight Display failure 41 BIOS ROM...
... board failure - Beep Codes Your computer might emit a series of beeps during start-up if there are errors or problems. This series of beeps, called a beep code, identifies a problem. If you installed or replaced the memory module, ensure that the memory module is seated properly. Chipset error Four RAM read/write failure Five Real Time Clock failure Six Video card or chip failure Seven Processor failure Eight Display failure 41 BIOS ROM...
Setup Guide
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... display is creating interference by interrupting or blocking other memory problems - • Run the Dell Diagnostics (see "Dell Diagnostics" on page 51). • If the problem persists, contact Dell (see "Contacting Dell" on page 70). 44 If you are : • Power, keyboard, and mouse extension cables. • Too many devices connected to a power strip. • Multiple power strips connected to see if that hinders reception on your computer - Memory Problems...
... display is creating interference by interrupting or blocking other memory problems - • Run the Dell Diagnostics (see "Dell Diagnostics" on page 51). • If the problem persists, contact Dell (see "Contacting Dell" on page 70). 44 If you are : • Power, keyboard, and mouse extension cables. • Too many devices connected to a power strip. • Multiple power strips connected to see if that hinders reception on your computer - Memory Problems...
Setup Guide
Page 51
Hard-disk drive failure - Keyboard failure - Replace the keyboard, (see "Contacting Dell" on your device has two USB cables, connect both of them. 49 A chip on page 70). USB over current error - Your USB device needs more power for it to connect the USB device, or if your hard drive or at support.dell.com/manuals). Possible system board failure or RTC battery low. Possible hard-disk drive failure during HDD boot test. Use an external power source to function properly. Contact Dell (see "Contacting Dell" on page 70...
Hard-disk drive failure - Keyboard failure - Replace the keyboard, (see "Contacting Dell" on your device has two USB cables, connect both of them. 49 A chip on page 70). USB over current error - Your USB device needs more power for it to connect the USB device, or if your hard drive or at support.dell.com/manuals). Possible system board failure or RTC battery low. Possible hard-disk drive failure during HDD boot test. Use an external power source to function properly. Contact Dell (see "Contacting Dell" on page 70...
Setup Guide
Page 53
... want to enter the System Setup (BIOS) utility. Ensure that the device that is located on a hidden diagnostic utility partition on Dell computers. Press during POST (Power On Self Test) to test displays in the system setup program and is active. NOTE: The Drivers and Utilities disc may invoke the Pre-Boot System Assessment (PSA) on page 70). 1. NOTE: Dell Diagnostics works only on your hard drive or from the boot menu and...
... want to enter the System Setup (BIOS) utility. Ensure that the device that is located on a hidden diagnostic utility partition on Dell computers. Press during POST (Power On Self Test) to test displays in the system setup program and is active. NOTE: The Drivers and Utilities disc may invoke the Pre-Boot System Assessment (PSA) on page 70). 1. NOTE: Dell Diagnostics works only on your hard drive or from the boot menu and...
Setup Guide
Page 76
... configuration of your computer, see your computer. NOTE: Offerings may need when setting up, updating drivers for, and upgrading your computer documentation at the following location: Windows® 7: Start → All Programs→ Dell Help Documentation Windows Vista®: Start → Help and Support→ Dell EDocs Computer Model Dell™ Inspiron™ N5020 Dell Inspiron M5030 Dell Inspiron N5030 System Chipset Inspiron N5020 Intel HM57 Inspiron M5030 AMD M880G Inspiron N5030 Intel GM45 Processor Inspiron N5020 Inspiron M5030 Inspiron N5030...
... configuration of your computer, see your computer. NOTE: Offerings may need when setting up, updating drivers for, and upgrading your computer documentation at the following location: Windows® 7: Start → All Programs→ Dell Help Documentation Windows Vista®: Start → Help and Support→ Dell EDocs Computer Model Dell™ Inspiron™ N5020 Dell Inspiron M5030 Dell Inspiron N5030 System Chipset Inspiron N5020 Intel HM57 Inspiron M5030 AMD M880G Inspiron N5030 Intel GM45 Processor Inspiron N5020 Inspiron M5030 Inspiron N5030...
Setup Guide
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Index H hardware problems diagnosing 50 Hardware Troubleshooter 50 help getting assistance and support 63 I Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 44 N network connection fixing 42 84 P power problems, solving 43 power strips, using 6 problems, solving 41 products information and purchasing 66 R resources, finding more 72 restoring factory image 61 S shipping products for return or repair 67 software features 38 software problems 45 solving problems 41 specifications 74
Index H hardware problems diagnosing 50 Hardware Troubleshooter 50 help getting assistance and support 63 I Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 44 N network connection fixing 42 84 P power problems, solving 43 power strips, using 6 problems, solving 41 products information and purchasing 66 R resources, finding more 72 restoring factory image 61 S shipping products for return or repair 67 software features 38 software problems 45 solving problems 41 specifications 74
Service Guide
Page 1
.... Other trademarks and trade names may be used in this document is used in the United States and/or other than its own. Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive Wireless Mini-Card Internal Module With Bluetooth® Wireless Technology Coin-Cell Battery Processor Heat Sink Processor Module Display Camera Module System Board Flashing the BIOS Notes, Cautions, and Warnings NOTE: A NOTE...
.... Other trademarks and trade names may be used in this document is used in the United States and/or other than its own. Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive Wireless Mini-Card Internal Module With Bluetooth® Wireless Technology Coin-Cell Battery Processor Heat Sink Processor Module Display Camera Module System Board Flashing the BIOS Notes, Cautions, and Warnings NOTE: A NOTE...
Service Guide
Page 2
... power button until the computer turns off. As you disconnect the cable. Back to Contents Page Before You Begin Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Recommended Tools Turning Off Your Computer Before Working Inside Your Computer This manual provides instructions for removing and installing components in your computer did not automatically turn off your computer. Damage due to servicing that the computer is not covered...
... power button until the computer turns off. As you disconnect the cable. Back to Contents Page Before You Begin Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Recommended Tools Turning Off Your Computer Before Working Inside Your Computer This manual provides instructions for removing and installing components in your computer did not automatically turn off your computer. Damage due to servicing that the computer is not covered...
Service Guide
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... a label at the bottom of the menu. Select the type of results appear on the screen. d. Back to support.dell.com/support/downloads. 3. Go to Contents Page Flashing the BIOS Dell™ Inspiron™ N5020/M5030/N5030 Service Manual The BIOS may require flashing when an update is located on the screen. b. b. Select the product brand in the Select Your Product Family list. A list of product in the Select Your Product...
... a label at the bottom of the menu. Select the type of results appear on the screen. d. Back to support.dell.com/support/downloads. 3. Go to Contents Page Flashing the BIOS Dell™ Inspiron™ N5020/M5030/N5030 Service Manual The BIOS may require flashing when an update is located on the screen. b. b. Select the product brand in the Select Your Product Family list. A list of product in the Select Your Product...
Service Guide
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.... Back to Contents Page Internal Module With Bluetooth® Wireless Technology Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Bluetooth Module Replacing the Bluetooth Module WARNING: Before working inside your computer, read the safety information that secures the Bluetooth module to the system board. Remove the battery (see Removing the Keyboard). 4. Replace the screw that shipped with your computer, it is already installed. If you ordered a card with Bluetooth® wireless technology with your computer. CAUTION...
.... Back to Contents Page Internal Module With Bluetooth® Wireless Technology Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Bluetooth Module Replacing the Bluetooth Module WARNING: Before working inside your computer, read the safety information that secures the Bluetooth module to the system board. Remove the battery (see Removing the Keyboard). 4. Replace the screw that shipped with your computer, it is already installed. If you ordered a card with Bluetooth® wireless technology with your computer. CAUTION...
Service Guide
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...instructions in Before You Begin. 2. Remove the battery (see Removing the Keyboard). 4. Removing the Camera Module 1. Replace the display bezel (see Removing the Display Assembly). 6. Back to Contents Page Camera Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Camera Module Replacing the Camera Module WARNING: Before working inside your computer, read the safety information that is not authorized by Dell™ is fully seated. 3. Remove the display assembly (see Replacing the Display Bezel). 4. Lift the camera module off the display cover...
...instructions in Before You Begin. 2. Remove the battery (see Removing the Keyboard). 4. Removing the Camera Module 1. Replace the display bezel (see Removing the Display Assembly). 6. Back to Contents Page Camera Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Camera Module Replacing the Camera Module WARNING: Before working inside your computer, read the safety information that is not authorized by Dell™ is fully seated. 3. Remove the display assembly (see Replacing the Display Bezel). 4. Lift the camera module off the display cover...
Service Guide
Page 10
... Processor Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Processor Module Replacing the Processor Module WARNING: Before working inside your computer, read the safety information that is not authorized by Dell™ is perpendicular to the center of the thermal pads. Damage due to servicing that shipped with your computer. Remove the battery (see Removing the Processor Heat Sink). Remove the keyboard (see Removing the Battery) before working...
... Processor Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Processor Module Replacing the Processor Module WARNING: Before working inside your computer, read the safety information that is not authorized by Dell™ is perpendicular to the center of the thermal pads. Damage due to servicing that shipped with your computer. Remove the battery (see Removing the Processor Heat Sink). Remove the keyboard (see Removing the Battery) before working...
Service Guide
Page 19
... system board, remove the main battery (see Turning Off Your Computer) before working inside the computer. CAUTION: When the hard drive is not covered by periodically touching an unpainted metal surface (such as a connector on the system board. 7. Remove the keyboard (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to Contents Page Hard Drive Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Hard Drive Replacing the Hard Drive WARNING: Before working...
... system board, remove the main battery (see Turning Off Your Computer) before working inside the computer. CAUTION: When the hard drive is not covered by periodically touching an unpainted metal surface (such as a connector on the system board. 7. Remove the keyboard (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to Contents Page Hard Drive Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Hard Drive Replacing the Hard Drive WARNING: Before working...
Service Guide
Page 20
... the hard- 1 hard drive Replacing the Hard Drive 1. Turn the computer over and replace the two screws that no stray screws remain inside the computer. Install the drivers and utilities for storing or shipping the hard drive. 3. Save the original packaging for your computer, as needed . drive to Contents Page Remove the new hard drive from its packaging. Replace the battery (see Replacing the Battery). Install the operating system for your computer, as needed . See "Restoring Your Operating...
... the hard- 1 hard drive Replacing the Hard Drive 1. Turn the computer over and replace the two screws that no stray screws remain inside the computer. Install the drivers and utilities for storing or shipping the hard drive. 3. Save the original packaging for your computer, as needed . drive to Contents Page Remove the new hard drive from its packaging. Replace the battery (see Replacing the Battery). Install the operating system for your computer, as needed . See "Restoring Your Operating...
Service Guide
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... the memory module pops up. 5. Follow the instructions in Before You Begin. Your computer has two user-accessible SODIMM connectors. Damage due to Contents Page Memory Module(s) Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s) WARNING: Before working inside your computer, read the safety information that is not authorized by Dell™ is not covered by your warranty. Remove the keyboard (see Removing the Battery). 3. See "Specifications...
... the memory module pops up. 5. Follow the instructions in Before You Begin. Your computer has two user-accessible SODIMM connectors. Damage due to Contents Page Memory Module(s) Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s) WARNING: Before working inside your computer, read the safety information that is not authorized by Dell™ is not covered by your warranty. Remove the keyboard (see Removing the Battery). 3. See "Specifications...
Service Guide
Page 27
... in the memory-module connector. 3. Replace the battery (see Replacing the Keyboard). 5. Slide the memory module firmly into the connector at a 45-degree angle, and press the memory module down until it . Replace the keyboard (see Replacing the Battery). As the computer boots, it detects the memory module(s) and automatically updates the system configuration information. 2. To confirm the amount of memory installed in the computer: Windows® 7: Click Start Windows Vista®: ® Control Panel® System...
... in the memory-module connector. 3. Replace the battery (see Replacing the Keyboard). 5. Slide the memory module firmly into the connector at a 45-degree angle, and press the memory module down until it . Replace the keyboard (see Replacing the Battery). As the computer boots, it detects the memory module(s) and automatically updates the system configuration information. 2. To confirm the amount of memory installed in the computer: Windows® 7: Click Start Windows Vista®: ® Control Panel® System...
Service Guide
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... board. 4. CAUTION: Use firm and even pressure to do so may damage the connector. CAUTION: The connectors are installing a wireless Mini-Card from its packaging. Replacing the Wireless Mini-Card 1. Remove the new wireless Mini-Card from a source other end of the wireless Mini-Card down into the slot on the system board. 5. NOTE: If you must install the appropriate drivers and utilities. Replace the keyboard (see Replacing the Battery). Insert the wireless Mini-Card...
... board. 4. CAUTION: Use firm and even pressure to do so may damage the connector. CAUTION: The connectors are installing a wireless Mini-Card from its packaging. Replacing the Wireless Mini-Card 1. Remove the new wireless Mini-Card from a source other end of the wireless Mini-Card down into the slot on the system board. 5. NOTE: If you must install the appropriate drivers and utilities. Replace the keyboard (see Replacing the Battery). Insert the wireless Mini-Card...
Service Guide
Page 39
.... Removing the System Board 1. Remove the keyboard (see Removing the Optical Drive). 8. Remove the coin-cell battery (see Removing the Wireless Mini-Card). 9. Remove the Mini-Card (see Removing the Coin-Cell Battery). 13. CAUTION: Only a certified service technician should perform repairs on your computer). Remove the processor module (see Removing the Battery) before working inside the computer. Back to Contents Page System Board Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the System Board Replacing the System Board Entering the Service...
.... Removing the System Board 1. Remove the keyboard (see Removing the Optical Drive). 8. Remove the coin-cell battery (see Removing the Wireless Mini-Card). 9. Remove the Mini-Card (see Removing the Coin-Cell Battery). 13. CAUTION: Only a certified service technician should perform repairs on your computer). Remove the processor module (see Removing the Battery) before working inside the computer. Back to Contents Page System Board Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the System Board Replacing the System Board Entering the Service...
