Setup Guide
Page 5
...System 9 Create System Recovery Media (Recommended 10 Enable or Disable Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Status Lights and Indicators 24 Computer Base Features 26 Touch...Keys 30 Using the Optical Drive 32 Display Features 34 Removing and Replacing the Battery 36 Software Features 38 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems 44 Lockups and Software Problems 45 3
...System 9 Create System Recovery Media (Recommended 10 Enable or Disable Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Status Lights and Indicators 24 Computer Base Features 26 Touch...Keys 30 Using the Optical Drive 32 Display Features 34 Removing and Replacing the Battery 36 Software Features 38 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems 44 Lockups and Software Problems 45 3
Setup Guide
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Blanks protect unused slots from other particles. Connects to a powered speaker or sound system. 7 Audio in the slot; Using Your Inspiron Laptop 1 Power status light - Turns on steadily or blinks to view and share digital photos, music, videos, and documents stored...fast and convenient way to indicate the power status. For more information on the battery status light, see "Status Lights and Indicators" on the memory card. NOTE: Your computer ships with audio programs. 23 blanks from dust and other computers may not fit your computer. 5 Analog microphone -...
Blanks protect unused slots from other particles. Connects to a powered speaker or sound system. 7 Audio in the slot; Using Your Inspiron Laptop 1 Power status light - Turns on steadily or blinks to view and share digital photos, music, videos, and documents stored...fast and convenient way to indicate the power status. For more information on the battery status light, see "Status Lights and Indicators" on the memory card. NOTE: Your computer ships with audio programs. 23 blanks from dust and other computers may not fit your computer. 5 Analog microphone -...
Setup Guide
Page 43
...write down the beep code and contact Dell (see "Contacting Dell" on page 70. BIOS ROM checksum failure Two No RAM detected NOTE: If you cannot solve your computer. If you installed or replaced the memory module, ensure that the memory module is seated properly. Beep Code Possible... errors or problems. This series of beeps, called a beep code, identifies a problem. Three Possible system board failure - INSPIRON Solving Problems This section provides troubleshooting information for your problem using the following guidelines, see "Using Support Tools" on page 47 or "Contacting...
...write down the beep code and contact Dell (see "Contacting Dell" on page 70. BIOS ROM checksum failure Two No RAM detected NOTE: If you cannot solve your computer. If you installed or replaced the memory module, ensure that the memory module is seated properly. Beep Code Possible... errors or problems. This series of beeps, called a beep code, identifies a problem. Three Possible system board failure - INSPIRON Solving Problems This section provides troubleshooting information for your problem using the following guidelines, see "Using Support Tools" on page 47 or "Contacting...
Setup Guide
Page 46
... interference that resolves the problem. • See the software documentation for minimum memory requirements. • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals for instructions). • If the problem persists, contact Dell (see "Contacting Dell" on page 70). An unwanted signal is not responding, press the power...
... interference that resolves the problem. • See the software documentation for minimum memory requirements. • Reseat the memory module(s) into the connector(s) (see the Service Manual at support.dell.com/manuals for instructions). • If the problem persists, contact Dell (see "Contacting Dell" on page 70). An unwanted signal is not responding, press the power...
Setup Guide
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... and contact Dell (see a message stating that no diagnostics utility partition has been found with an error code and a description of the problem. Press any key to go to the Choose An Option window. e. Select the test you want to continue." b. If you are experiencing memory issues, press... Do you want to wait until you see the Microsoft® Windows® desktop; If a problem is invoked: a. NOTE: If you see "Contacting Dell" on your computer and try again. If PSA is encountered during a test, a message appears with this system so far. Using Support Tools NOTE: If...
... and contact Dell (see a message stating that no diagnostics utility partition has been found with an error code and a description of the problem. Press any key to go to the Choose An Option window. e. Select the test you want to continue." b. If you are experiencing memory issues, press... Do you want to wait until you see the Microsoft® Windows® desktop; If a problem is invoked: a. NOTE: If you see "Contacting Dell" on your computer and try again. If PSA is encountered during a test, a message appears with this system so far. Using Support Tools NOTE: If...
Setup Guide
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...compliant connectors one 15-hole connector Memory Card Reader Cards supported Secure Digital (SD) memory card Multimedia Card (MMC) Memory Stick 75 Memory Connectors Type Memory module capacities Configurations possible Minimum Maximum... two user-accessible SODIMM connectors 1333 MHz DDR3 1 GB, 2 GB, and 4 GB 1 GB (systems shipped with Ubuntu® operating systems only) 2 GB, 3 GB, 4 GB, and 6 GB 2 GB (single channel) 6 GB (dual channel) NOTE: For instructions on upgrading memory , see the Service Manual at support.dell...
...compliant connectors one 15-hole connector Memory Card Reader Cards supported Secure Digital (SD) memory card Multimedia Card (MMC) Memory Stick 75 Memory Connectors Type Memory module capacities Configurations possible Minimum Maximum... two user-accessible SODIMM connectors 1333 MHz DDR3 1 GB, 2 GB, and 4 GB 1 GB (systems shipped with Ubuntu® operating systems only) 2 GB, 3 GB, 4 GB, and 6 GB 2 GB (single channel) 6 GB (dual channel) NOTE: For instructions on upgrading memory , see the Service Manual at support.dell...
Setup Guide
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Specifications Communications Network adapter 10/100 Ethernet LAN on system board 1G Ethernet (optional) Wireless Bluetooth® wireless technology (optional) WLAN a/b/g/n Camera Camera resolution Video resolution 0.3 megapixel 640 x 480 Video Inspiron N5020 Video controller Video memory Inspiron M5030 Video controller Video memory Inspiron N5030 Video controller Video memory Intel HD Graphics up to 1752 MB of shared memory ATI Mobility Radeon™ HD 4250 up to 3067 MB of shared memory Mobile Intel GMA 4500MHD up to 358 MB of shared memory 76
Specifications Communications Network adapter 10/100 Ethernet LAN on system board 1G Ethernet (optional) Wireless Bluetooth® wireless technology (optional) WLAN a/b/g/n Camera Camera resolution Video resolution 0.3 megapixel 640 x 480 Video Inspiron N5020 Video controller Video memory Inspiron M5030 Video controller Video memory Inspiron N5030 Video controller Video memory Intel HD Graphics up to 1752 MB of shared memory ATI Mobility Radeon™ HD 4250 up to 3067 MB of shared memory Mobile Intel GMA 4500MHD up to 358 MB of shared memory 76
Setup Guide
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Index H hardware problems diagnosing 50 Hardware Troubleshooter 50 help getting assistance and support 63 I Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 44 N network connection fixing 42 84 P power problems, solving 43 power strips, using 6 problems, solving 41 products information and purchasing 66 R resources, finding more 72 restoring factory image 61 S shipping products for return or repair 67 software features 38 software problems 45 solving problems 41 specifications 74
Index H hardware problems diagnosing 50 Hardware Troubleshooter 50 help getting assistance and support 63 I Internet connection 14 ISP Internet Service Provider 14 M memory problems solving 44 N network connection fixing 42 84 P power problems, solving 43 power strips, using 6 problems, solving 41 products information and purchasing 66 R resources, finding more 72 restoring factory image 61 S shipping products for return or repair 67 software features 38 software problems 45 solving problems 41 specifications 74
Service Guide
Page 1
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive Wireless Mini-Card Internal Module With Bluetooth® Wireless Technology Coin-Cell Battery... or loss of Microsoft Corporation in this text: Dell, the DELL logo, and Inspiron are either trademarks or registered trademarks of data and tells you make better use of Dell Inc. Dell Inc. disclaims any manner whatsoever without notice. © 2010 Dell Inc. P07F003 All rights reserved. June 2010 Rev...
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive Wireless Mini-Card Internal Module With Bluetooth® Wireless Technology Coin-Cell Battery... or loss of Microsoft Corporation in this text: Dell, the DELL logo, and Inspiron are either trademarks or registered trademarks of data and tells you make better use of Dell Inc. Dell Inc. disclaims any manner whatsoever without notice. © 2010 Dell Inc. P07F003 All rights reserved. June 2010 Rev...
Service Guide
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... Battery) before you need to install memory modules in two connectors, install a memory module in the connector labeled "DIMM B." 1. You can increase your computer memory by installing memory modules on the system board. Back to Contents Page Memory Module(s) Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s) WARNING: Before working inside...
... Battery) before you need to install memory modules in two connectors, install a memory module in the connector labeled "DIMM B." 1. You can increase your computer memory by installing memory modules on the system board. Back to Contents Page Memory Module(s) Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Memory Module(s) Replacing the Memory Module(s) WARNING: Before working inside...
Service Guide
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... computer boots, it . Back to do not hear the click, remove the memory module and reinstall it detects the memory module(s) and automatically updates the system configuration information. Click Start ® Help and Support® Dell System Information. NOTE: If the memory module is not installed properly, the computer may result in damage to...
... computer boots, it . Back to do not hear the click, remove the memory module and reinstall it detects the memory module(s) and automatically updates the system configuration information. Click Start ® Help and Support® Dell System Information. NOTE: If the memory module is not installed properly, the computer may result in damage to...
Service Guide
Page 39
...Module). 10. Remove the coin-cell battery (see Removing the Battery). 3. Back to Contents Page System Board Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the System Board Replacing the System Board Entering the Service Tag in Before You Begin. 2.... 4. Remove the keyboard (see Removing the Optical Drive). 8. Remove memory module(s) (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see Removing the Memory Module(s)). 6. CAUTION: To avoid electrostatic discharge, ground yourself by using ...
...Module). 10. Remove the coin-cell battery (see Removing the Battery). 3. Back to Contents Page System Board Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the System Board Replacing the System Board Entering the Service Tag in Before You Begin. 2.... 4. Remove the keyboard (see Removing the Optical Drive). 8. Remove memory module(s) (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. For additional safety best practices information, see Removing the Memory Module(s)). 6. CAUTION: To avoid electrostatic discharge, ground yourself by using ...
Service Guide
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... may result in the BIOS). Follow the instructions in the BIOS of the replacement system board. 17. Replace the optical drive (see Replacing the Memory Module(s)). 13. Replace memory module(s) (see Replacing the Optical Drive). 11. CAUTION: Before turning on the computer base. 3. Enter the service tag (see Replacing the Wireless Mini...
... may result in the BIOS). Follow the instructions in the BIOS of the replacement system board. 17. Replace the optical drive (see Replacing the Memory Module(s)). 13. Replace memory module(s) (see Replacing the Optical Drive). 11. CAUTION: Before turning on the computer base. 3. Enter the service tag (see Replacing the Wireless Mini...