Setup Guide
Page 25
... card slot. Turns on steadily or blinks to view and share digital photos, music, videos, and documents stored on page 24. 2 Hard drive activity light - NOTE: The battery is charging when the computer is installed in /Microphone connector - blanks from dust and other computers may... - Blanks protect unused slots from other particles. Connects to a pair of headphones or to indicate hard drive activity when the computer reads or writes data. 3 Battery status light - Using Your Inspiron Laptop 1 Power status light - Turns on page 24. For more information on the power status ...
... card slot. Turns on steadily or blinks to view and share digital photos, music, videos, and documents stored on page 24. 2 Hard drive activity light - NOTE: The battery is charging when the computer is installed in /Microphone connector - blanks from dust and other computers may... - Blanks protect unused slots from other particles. Connects to a pair of headphones or to indicate hard drive activity when the computer reads or writes data. 3 Battery status light - Using Your Inspiron Laptop 1 Power status light - Turns on page 24. For more information on the power status ...
Setup Guide
Page 48
... your mouse, press the power button until the computer turns off and then restart your computer meets the minimum hardware requirements needed to check the hard drive or CDs. • Save and close any open files or programs and shut down your computer through the Start menu. • Check the software documentation...
... your mouse, press the power button until the computer turns off and then restart your computer meets the minimum hardware requirements needed to check the hard drive or CDs. • Save and close any open files or programs and shut down your computer through the Start menu. • Check the software documentation...
Setup Guide
Page 50
...create backup media of the software pre-installed on your hard drive or at My Dell Downloads. NOTE: If the message you identify the cause and action needed to register and download the software. 3. The computer failed to downloadstore.dell.com/media. 2. Go to complete the boot routine ...available in all regions. System Messages If your own backup media. For help you received is available at support.dell.com/manuals or contact Dell (see "Contacting Dell" on the screen to resolve the issue. Alternatively you can download available software for the same error. From ...
...create backup media of the software pre-installed on your hard drive or at My Dell Downloads. NOTE: If the message you identify the cause and action needed to register and download the software. 3. The computer failed to downloadstore.dell.com/media. 2. Go to complete the boot routine ...available in all regions. System Messages If your own backup media. For help you received is available at support.dell.com/manuals or contact Dell (see "Contacting Dell" on the screen to resolve the issue. Alternatively you can download available software for the same error. From ...
Setup Guide
Page 51
... device available - No timer tick interrupt - Possible hard-disk drive failure during HDD boot test. Contact Dell (see "Contacting Dell" on page 70). A chip on your hard drive or at support.dell.com/manuals). No bootable partition on hard drive, the hard drive cable is loose, or no bootable device exists. • If the hard drive is correct (see the Service Manual at...
... device available - No timer tick interrupt - Possible hard-disk drive failure during HDD boot test. Contact Dell (see "Contacting Dell" on page 70). A chip on your hard drive or at support.dell.com/manuals). No bootable partition on hard drive, the hard drive cable is loose, or no bootable device exists. • If the hard drive is correct (see the Service Manual at...
Setup Guide
Page 52
... detected but incorrectly configured, you back up your data regularly. Click Start → Help and Support. 2. Using Support Tools CAUTION - S.M.A.R.T error, possible hard-disk drive failure. To start the search. 3. Dell recommends that best describes the problem and follow the remaining troubleshooting steps. 50 Type hardware troubleshooter in the search field and press...
... detected but incorrectly configured, you back up your data regularly. Click Start → Help and Support. 2. Using Support Tools CAUTION - S.M.A.R.T error, possible hard-disk drive failure. To start the search. 3. Dell recommends that best describes the problem and follow the remaining troubleshooting steps. 50 Type hardware troubleshooter in the search field and press...
Setup Guide
Page 53
... display a screen image, contact Dell (see "Contacting Dell" on page 70). 1. NOTE: Dell Diagnostics works only on (or restart) your computer. When the DELL™ logo appears, press immediately. Using Support Tools Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. Turn on Dell computers. NOTE: The Drivers and...
... display a screen image, contact Dell (see "Contacting Dell" on page 70). 1. NOTE: Dell Diagnostics works only on (or restart) your computer. When the DELL™ logo appears, press immediately. Using Support Tools Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is located on a hidden diagnostic utility partition on your hard drive. Turn on Dell computers. NOTE: The Drivers and...
Setup Guide
Page 54
...utility partition on page 70). 52 Select the test you want to continue." then, shut down the error code and problem description and contact Dell (see a message stating that no diagnostics utility partition has been found with an error code and a description of the problem. The PSA...4. If the PSA completes successfully, the following message is encountered during a test, a message appears with this system so far. Write down your hard drive and to go to wait until you see the Microsoft® Windows® desktop; Using Support Tools NOTE: If you wait too long and ...
...utility partition on page 70). 52 Select the test you want to continue." then, shut down the error code and problem description and contact Dell (see a message stating that no diagnostics utility partition has been found with an error code and a description of the problem. The PSA...4. If the PSA completes successfully, the following message is encountered during a test, a message appears with this system so far. Write down your hard drive and to go to wait until you see the Microsoft® Windows® desktop; Using Support Tools NOTE: If you wait too long and ...
Setup Guide
Page 57
If possible, backup your computer. INSPIRON Restoring Your Operating System You can restore the operating system on your computer using any of System Restore and DataSafe Local Backup when installing the factory image on a newly installed hard drive Dell Factory Image Restore to restore your computer to the operating state it was in when you...
If possible, backup your computer. INSPIRON Restoring Your Operating System You can restore the operating system on your computer using any of System Restore and DataSafe Local Backup when installing the factory image on a newly installed hard drive Dell Factory Image Restore to restore your computer to the operating state it was in when you...
Setup Guide
Page 60
...Windows® desktop; Restoring Your Operating System NOTE: If Dell DataSafe Local Backup is not available on your computer, use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you see "Dell Factory Image Restore" on your computer. 2. Disconnect all the... devices (USB drive, printer, etc.) connected to wait until you ...
...Windows® desktop; Restoring Your Operating System NOTE: If Dell DataSafe Local Backup is not available on your computer, use Dell DataSafe Local Backup to restore your hard drive to the operating state it was in when you see "Dell Factory Image Restore" on your computer. 2. Disconnect all the... devices (USB drive, printer, etc.) connected to wait until you ...
Setup Guide
Page 62
... on the screen to complete the recovery process. 60 When the DELL™ logo appears, press immediately. Follow the instructions on your computer. • Hard drive failure that prevents the use the system recovery media, created using Dell DataSafe Local Backup, to return your hard drive to wait until you see the Microsoft® Windows®...
... on the screen to complete the recovery process. 60 When the DELL™ logo appears, press immediately. Follow the instructions on your computer. • Hard drive failure that prevents the use the system recovery media, created using Dell DataSafe Local Backup, to return your hard drive to wait until you see the Microsoft® Windows®...
Setup Guide
Page 63
... this option. Turn on the computer. 2. This option restores your hard drive to access the Advanced Boot Options window. If possible, back up all data on the hard drive and removes any programs or drivers installed after you see "Dell DataSafe Local Backup" on page 57) to restore your operating system ...Use Dell Factory Image Restore only as the last method to wait until you ...
... this option. Turn on the computer. 2. This option restores your hard drive to access the Advanced Boot Options window. If possible, back up all data on the hard drive and removes any programs or drivers installed after you see "Dell DataSafe Local Backup" on page 57) to restore your operating system ...Use Dell Factory Image Restore only as the last method to wait until you ...
Setup Guide
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The Confirm Data Deletion screen appears. NOTE: If you do not want to continue reformatting the hard drive and restoring the system software to select Dell Factory Tools, then Dell Factory Image Restore. 7. A message appears when the operating system and factory-installed applications have been restored... Restoring Your Operating System 4. To access the command prompt, type administrator in the User name field, then click OK. 6. Click Dell Factory Image Restore. NOTE: Depending upon your configuration, you want to factory condition. 9. Click Next. Select the check box to ...
The Confirm Data Deletion screen appears. NOTE: If you do not want to continue reformatting the hard drive and restoring the system software to select Dell Factory Tools, then Dell Factory Image Restore. 7. A message appears when the operating system and factory-installed applications have been restored... Restoring Your Operating System 4. To access the command prompt, type administrator in the User name field, then click OK. 6. Click Dell Factory Image Restore. NOTE: Depending upon your configuration, you want to factory condition. 9. Click Next. Select the check box to ...
Setup Guide
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INSPIRON Getting Help If you can assist you with your computer, you experience a problem with any necessary procedures. See the Dell Technology Guide available on page 41 for more extensive list of online services available at the computer so that pertain to run Dell Diagnostics. 4. Use Dell's extensive suite of Dell...the preceding steps have not resolved the problem, see "Before You Call" on how to the problem your hard drive or at support.dell.com/manuals for information and procedures that the support staff can complete the following steps to diagnose and troubleshoot the...
INSPIRON Getting Help If you can assist you with your computer, you experience a problem with any necessary procedures. See the Dell Technology Guide available on page 41 for more extensive list of online services available at the computer so that pertain to run Dell Diagnostics. 4. Use Dell's extensive suite of Dell...the preceding steps have not resolved the problem, see "Before You Call" on how to the problem your hard drive or at support.dell.com/manuals for information and procedures that the support staff can complete the following steps to diagnose and troubleshoot the...
Setup Guide
Page 69
...) if the return is not responsible for any of the preceding requirements will be refused at Dell's receiving dock and returned to you return the product to Dell, make sure to be included with the item(s) being returned, whether for paying shipping expenses....Dell Diagnostics (see "Contacting Dell" on page 69, indicating the tests that you assume the risk of loss during shipment to obtain a Return Material Authorization Number, and write it clearly and prominently on any accessories that may be returned in the product. Pack the equipment to back up any data on the hard drive...
...) if the return is not responsible for any of the preceding requirements will be refused at Dell's receiving dock and returned to you return the product to Dell, make sure to be included with the item(s) being returned, whether for paying shipping expenses....Dell Diagnostics (see "Contacting Dell" on page 69, indicating the tests that you assume the risk of loss during shipment to obtain a Return Material Authorization Number, and write it clearly and prominently on any accessories that may be returned in the product. Pack the equipment to back up any data on the hard drive...
Setup Guide
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INSPIRON Finding More Information and Resources If you need to: reinstall your operating system run a diagnostic program for your computer reinstall laptop system software for more information about the Microsoft® Windows® operating system and features upgrade your computer with new or additional components, like a new hard drive... reinstall or replace a worn or defective part See: "System Recovery Media" on page 60 "Dell Diagnostics" on page 51 "My Dell Downloads" on page 48 support.dell.com the Service Manual at support.dell.com/manuals NOTE: In ...
INSPIRON Finding More Information and Resources If you need to: reinstall your operating system run a diagnostic program for your computer reinstall laptop system software for more information about the Microsoft® Windows® operating system and features upgrade your computer with new or additional components, like a new hard drive... reinstall or replace a worn or defective part See: "System Recovery Media" on page 60 "Dell Diagnostics" on page 51 "My Dell Downloads" on page 48 support.dell.com the Service Manual at support.dell.com/manuals NOTE: In ...
Setup Guide
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measured with Dell Diagnostics running on the hard drive and a 3-ms half-sine pulse; for operating - measured with the hard drive in head-parked position and a 2-ms half-sine pulse): Operating 30 G for each axis 10 times shock Non-operaing 160 G Altitude (maximum): Operating -15.2 to ...
measured with Dell Diagnostics running on the hard drive and a 3-ms half-sine pulse; for operating - measured with the hard drive in head-parked position and a 2-ms half-sine pulse): Operating 30 G for each axis 10 times shock Non-operaing 160 G Altitude (maximum): Operating -15.2 to ...
Service Guide
Page 1
...or death. is subject to change without the written permission of your computer. Bluetooth is used in this text: Dell, the DELL logo, and Inspiron are either the entities claiming the marks and names or their products. P07F003 Trademarks used in trademarks and trade names ... in the United States and/or other than its own. Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive Wireless Mini-Card Internal Module With Bluetooth® Wireless Technology ...
...or death. is subject to change without the written permission of your computer. Bluetooth is used in this text: Dell, the DELL logo, and Inspiron are either the entities claiming the marks and names or their products. P07F003 Trademarks used in trademarks and trade names ... in the United States and/or other than its own. Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive Wireless Mini-Card Internal Module With Bluetooth® Wireless Technology ...
Service Guide
Page 19
..." in the safety instructions that secure the hard drive to the base of the hard-drive bay. Remove the battery (see Removing the Palm Rest). CAUTION: To prevent data loss, turn off your computer. Back to Contents Page Hard Drive Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Hard Drive Replacing the Hard Drive WARNING: Before working inside your computer...
..." in the safety instructions that secure the hard drive to the base of the hard-drive bay. Remove the battery (see Removing the Palm Rest). CAUTION: To prevent data loss, turn off your computer. Back to Contents Page Hard Drive Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Hard Drive Replacing the Hard Drive WARNING: Before working inside your computer...
Service Guide
Page 20
...). 7. Replace the keyboard (see Replacing the Palm Rest). 6. See "Restoring Your Operating System" in the hard-drive bay and push the hard drive towards the connector until it is fully seated. 4. 1 hard drive Replacing the Hard Drive 1. Remove the new hard drive from its packaging. drive to Contents Page CAUTION: Before turning on the computer, replace all screws and ensure that...
...). 7. Replace the keyboard (see Replacing the Palm Rest). 6. See "Restoring Your Operating System" in the hard-drive bay and push the hard drive towards the connector until it is fully seated. 4. 1 hard drive Replacing the Hard Drive 1. Remove the new hard drive from its packaging. drive to Contents Page CAUTION: Before turning on the computer, replace all screws and ensure that...
Service Guide
Page 39
... the System Board 1. Remove the battery (see Removing the Hard Drive). 7. Remove the hard drive (see Removing the Battery). 3. Remove the optical drive (see Removing the Processor Module). 12. Remove the processor module (see Removing the Optical Drive). 8. Remove the coin-cell battery (see Removing the Keyboard... touching an unpainted metal surface (such as a connector on your computer. Back to Contents Page System Board Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the System Board Replacing the System Board Entering the Service Tag in Before You Begin. 2....
... the System Board 1. Remove the battery (see Removing the Hard Drive). 7. Remove the hard drive (see Removing the Battery). 3. Remove the optical drive (see Removing the Processor Module). 12. Remove the processor module (see Removing the Optical Drive). 8. Remove the coin-cell battery (see Removing the Keyboard... touching an unpainted metal surface (such as a connector on your computer. Back to Contents Page System Board Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the System Board Replacing the System Board Entering the Service Tag in Before You Begin. 2....