Setup Guide
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...System 9 Create System Recovery Media (Recommended 10 Enable or Disable Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Status Lights and Indicators 24 Computer Base Features 26 ...Gestures 28 Multimedia Control Keys 30 Using the Optical Drive 32 Display Features 34 Removing and Replacing the Battery 36 Software Features 38 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems 44 Lockups...
...System 9 Create System Recovery Media (Recommended 10 Enable or Disable Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Status Lights and Indicators 24 Computer Base Features 26 ...Gestures 28 Multimedia Control Keys 30 Using the Optical Drive 32 Display Features 34 Removing and Replacing the Battery 36 Software Features 38 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems 44 Lockups...
Setup Guide
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Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. 3 Network connector - Connect to a monitor or projector. 21 Connects to an AC adapter to a network or a broadband device if you are using a wired network. 4 VGA connector - Connects your computer to power the computer and charge the battery. 2 USB 2.0 connectors (3) - Using Your Inspiron Laptop 1 AC adapter connector -
Connects to USB devices, such as a mouse, keyboard, printer, external drive, or MP3 player. 3 Network connector - Connect to a monitor or projector. 21 Connects to an AC adapter to a network or a broadband device if you are using a wired network. 4 VGA connector - Connects your computer to power the computer and charge the battery. 2 USB 2.0 connectors (3) - Using Your Inspiron Laptop 1 AC adapter connector -
Setup Guide
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Using Your Inspiron Laptop 1 Power status light - NOTE: Your computer ships with audio programs. ...information on the power status light, see "Status Lights and Indicators" on page 24. For more information on the battery status light, see "Status Lights and Indicators" on steadily or blinks to indicate the power status. Blinks to a...a powered speaker or sound system. 7 Audio in the slot; Connects to a pair of headphones or to indicate the battery charge status. Save the blank for use with a plastic blank installed in -1 Media Card Reader - Connects to indicate hard...
Using Your Inspiron Laptop 1 Power status light - NOTE: Your computer ships with audio programs. ...information on the power status light, see "Status Lights and Indicators" on page 24. For more information on the battery status light, see "Status Lights and Indicators" on steadily or blinks to indicate the power status. Blinks to a...a powered speaker or sound system. 7 Audio in the slot; Connects to a pair of headphones or to indicate the battery charge status. Save the blank for use with a plastic blank installed in -1 Media Card Reader - Connects to indicate hard...
Setup Guide
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Using Your Inspiron Laptop Status Lights and Indicators Battery Status Light Indicator light status Computer state(s) AC adapter solid white on/standby/off/ hibernate off on/standby/off/ hibernate Battery solid amber on/standby off on/standby/off/ hibernate off/hibernate Battery charge level 98% 10%
Using Your Inspiron Laptop Status Lights and Indicators Battery Status Light Indicator light status Computer state(s) AC adapter solid white on/standby/off/ hibernate off on/standby/off/ hibernate Battery solid amber on/standby off on/standby/off/ hibernate off/hibernate Battery charge level 98% 10%
Setup Guide
Page 38
...batteries from Dell. To replace the battery: 1. WARNING: Using an incompatible battery may increase the risk of the battery bay. Slide the battery release latch and the battery lock latch to the lock position. 36 Do not use a battery purchased from other computers. Turn off the computer and turn it clicks into the battery...AC adapter). Align the tabs on the battery with your computer. Slide the battery lock latch to the unlock positions. 3. Slide the battery into place. 3. Using Your Inspiron Laptop Removing and Replacing the Battery WARNING: Before you begin any of the...
...batteries from Dell. To replace the battery: 1. WARNING: Using an incompatible battery may increase the risk of the battery bay. Slide the battery release latch and the battery lock latch to the lock position. 36 Do not use a battery purchased from other computers. Turn off the computer and turn it clicks into the battery...AC adapter). Align the tabs on the battery with your computer. Slide the battery lock latch to the unlock positions. 3. Slide the battery into place. 3. Using Your Inspiron Laptop Removing and Replacing the Battery WARNING: Before you begin any of the...
Setup Guide
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..., (see the Service Manual at support.dell.com/manuals) or contact Dell (see "Contacting Dell" on page 70). No timer tick interrupt - Contact Dell (see the Dell Technology Guide available on page 70). Possible system board failure or RTC battery low. Your USB device needs more power... or system board failure. Keyboard failure - Using Support Tools No boot device available - Contact Dell (see the Service Manual at support.dell.com/manuals). Replace the battery (see "Contacting Dell" on page 70). Disconnect the USB device. Hard-disk drive read failure - Possible hard-...
..., (see the Service Manual at support.dell.com/manuals) or contact Dell (see "Contacting Dell" on page 70). No timer tick interrupt - Contact Dell (see the Dell Technology Guide available on page 70). Possible system board failure or RTC battery low. Your USB device needs more power... or system board failure. Keyboard failure - Using Support Tools No boot device available - Contact Dell (see the Service Manual at support.dell.com/manuals). Replace the battery (see "Contacting Dell" on page 70). Disconnect the USB device. Hard-disk drive read failure - Possible hard-...
Setup Guide
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Specifications Keyboard Number of keys Touch Pad X/Y position resolution (graphics table mode) Size Width Height 86 (U.S. and Canada); 87 (Europe); 90 (Japan); 87 (Brazil) 240 cpi 90.00 mm (3.54 inches) sensor-active area 46.00 mm (1.81 inches) rectangle Battery 6-cell "smart" lithium ion Depth 57.64 mm (2.27 inches) Height 22.80 mm (0.9 inches) Width 214 mm (8.43 inches) Weight 0.34 kg (0.75 lb) Voltage 11.1 VDC Charge time when the computer is powered off (approximate) 4.5 hours Operating time varies depending on operating conditions 78
Specifications Keyboard Number of keys Touch Pad X/Y position resolution (graphics table mode) Size Width Height 86 (U.S. and Canada); 87 (Europe); 90 (Japan); 87 (Brazil) 240 cpi 90.00 mm (3.54 inches) sensor-active area 46.00 mm (1.81 inches) rectangle Battery 6-cell "smart" lithium ion Depth 57.64 mm (2.27 inches) Height 22.80 mm (0.9 inches) Width 214 mm (8.43 inches) Weight 0.34 kg (0.75 lb) Voltage 11.1 VDC Charge time when the computer is powered off (approximate) 4.5 hours Operating time varies depending on operating conditions 78
Setup Guide
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AC Adapter Input voltage 100-240 VAC Input current 1.5 A/1.6 A/1.7A Input frequency 50-60 Hz Output power 65 W Output current 4.43 A (maximum at 4-second pulse) 3.34 A (continuous) Rated output voltage 19.5 VDC Temperature range: Operating 0° to 40°C (32° to 104°F) Storage -40° to 70°C (-40° to 158°F) Specifications Physical Height Width Depth Weight (with 6-cell battery) 37.74 mm to 40.22 mm (1.48 inches to 1.58 inches) 378 mm (14.88 inches) 245 mm (9.64 inches) configurable to less than 2.58 kg (5.7 lbs) 79
AC Adapter Input voltage 100-240 VAC Input current 1.5 A/1.6 A/1.7A Input frequency 50-60 Hz Output power 65 W Output current 4.43 A (maximum at 4-second pulse) 3.34 A (continuous) Rated output voltage 19.5 VDC Temperature range: Operating 0° to 40°C (32° to 104°F) Storage -40° to 70°C (-40° to 158°F) Specifications Physical Height Width Depth Weight (with 6-cell battery) 37.74 mm to 40.22 mm (1.48 inches to 1.58 inches) 378 mm (14.88 inches) 245 mm (9.64 inches) configurable to less than 2.58 kg (5.7 lbs) 79
Setup Guide
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Index A airflow, allowing 5 B battery status light 24 before you call 68 C calling Dell 68 CDs, playing and creating 38 computer capabilities 38 computer, setting up 5 customer service 64 D damage, avoiding 5 DataSafe Online Backup 39 DellConnect 64 Dell Diagnostics 51 Dell Factory Image Restore 61 Dell Support Center 47 Diagnostic Checklist 69 drivers and downloads 73 DVDs, playing and creating 38 E email addresses for technical support 65 F finding more information 72 FTP login, anonymous 65 83 INSPIRON
Index A airflow, allowing 5 B battery status light 24 before you call 68 C calling Dell 68 CDs, playing and creating 38 computer capabilities 38 computer, setting up 5 customer service 64 D damage, avoiding 5 DataSafe Online Backup 39 DellConnect 64 Dell Diagnostics 51 Dell Factory Image Restore 61 Dell Support Center 47 Diagnostic Checklist 69 drivers and downloads 73 DVDs, playing and creating 38 E email addresses for technical support 65 F finding more information 72 FTP login, anonymous 65 83 INSPIRON
Service Guide
Page 1
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive Wireless Mini-Card Internal Module With Bluetooth® Wireless Technology Coin-Cell Battery Processor Heat Sink Processor Module Display Camera Module System Board Flashing the BIOS Notes, Cautions, and Warnings...
Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Before You Begin Battery Keyboard Palm Rest Speakers Power Button Module Memory Module(s) Hard Drive Optical Drive Wireless Mini-Card Internal Module With Bluetooth® Wireless Technology Coin-Cell Battery Processor Heat Sink Processor Module Display Camera Module System Board Flashing the BIOS Notes, Cautions, and Warnings...
Service Guide
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... their electrical outlets. 6. CAUTION: To avoid damaging the computer, perform the following steps before working inside the computer. 7. Remove the battery (see Turning Off Your Computer) and all attached devices from being scratched. 2. Ensure that the work surface is flat and clean to... the system board, remove the main battery (see Removing the Battery) before you begin working inside the computer. 1. CAUTION: To disconnect a network cable, first unplug the cable from your computer...
... their electrical outlets. 6. CAUTION: To avoid damaging the computer, perform the following steps before working inside the computer. 7. Remove the battery (see Turning Off Your Computer) and all attached devices from being scratched. 2. Ensure that the work surface is flat and clean to... the system board, remove the main battery (see Removing the Battery) before you begin working inside the computer. 1. CAUTION: To disconnect a network cable, first unplug the cable from your computer...
Service Guide
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... with the connector on the system board and press the Bluetooth module until it is not covered by your warranty. Remove the battery (see Removing the Palm Rest). 5. Lift the Bluetooth module away from the system board. 1 Bluetooth module 2 screw Replacing ... service technician should perform repairs on your computer. Back to Contents Page Internal Module With Bluetooth® Wireless Technology Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Bluetooth Module Replacing the Bluetooth Module WARNING: Before working inside your computer, read the safety...
... with the connector on the system board and press the Bluetooth module until it is not covered by your warranty. Remove the battery (see Removing the Palm Rest). 5. Lift the Bluetooth module away from the system board. 1 Bluetooth module 2 screw Replacing ... service technician should perform repairs on your computer. Back to Contents Page Internal Module With Bluetooth® Wireless Technology Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Bluetooth Module Replacing the Bluetooth Module WARNING: Before working inside your computer, read the safety...
Service Guide
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4. Replace the keyboard (see Replacing the Battery). Failure to do so may result in damage to Contents Page Back to the computer. CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Replace the battery (see Replacing the Keyboard). 6. Replace the palm rest (see Replacing the Palm Rest). 5.
4. Replace the keyboard (see Replacing the Battery). Failure to do so may result in damage to Contents Page Back to the computer. CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Replace the battery (see Replacing the Keyboard). 6. Replace the palm rest (see Replacing the Palm Rest). 5.
Service Guide
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...Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Camera Module Replacing the Camera Module WARNING: Before working inside your computer, read the safety information that shipped with your warranty. CAUTION: Only a certified service technician should perform repairs on your computer. Removing the Camera Module 1. Remove the battery... CAUTION: To help prevent damage to the display cover. 8. Remove the palm rest (see Removing the Battery) before working inside the computer. Replace the display assembly (see Replacing the Display Assembly). CAUTION: To avoid...
...Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Camera Module Replacing the Camera Module WARNING: Before working inside your computer, read the safety information that shipped with your warranty. CAUTION: Only a certified service technician should perform repairs on your computer. Removing the Camera Module 1. Remove the battery... CAUTION: To help prevent damage to the display cover. 8. Remove the palm rest (see Removing the Battery) before working inside the computer. Replace the display assembly (see Replacing the Display Assembly). CAUTION: To avoid...
Service Guide
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CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Replace the battery (see Replacing the Keyboard). 7. Replace the keyboard (see Replacing the Battery). Failure to do so may result in damage to Contents Page 5. Back to the computer. Replace the palm rest (see Replacing the Palm Rest). 6.
CAUTION: Before turning on the computer, replace all screws and ensure that no stray screws remain inside the computer. Replace the battery (see Replacing the Keyboard). 7. Replace the keyboard (see Replacing the Battery). Failure to do so may result in damage to Contents Page 5. Back to the computer. Replace the palm rest (see Replacing the Palm Rest). 6.
Service Guide
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...stray screws remain inside the computer. Slide the coin-cell battery into the slot and press it gently until it snaps into place. 4. Damage due to servicing that is not authorized by Dell™ is not covered by periodically touching an unpainted metal ...Replace the keyboard (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to Contents Page Coin-Cell Battery Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Coin-Cell Battery Replacing the Coin-Cell Battery WARNING: Before working inside the computer. For additional safety best...
...stray screws remain inside the computer. Slide the coin-cell battery into the slot and press it gently until it snaps into place. 4. Damage due to servicing that is not authorized by Dell™ is not covered by periodically touching an unpainted metal ...Replace the keyboard (see the Regulatory Compliance Homepage at www.dell.com/regulatory_compliance. Back to Contents Page Coin-Cell Battery Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Coin-Cell Battery Replacing the Coin-Cell Battery WARNING: Before working inside the computer. For additional safety best...
Service Guide
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... touching an unpainted metal surface (such as a connector on the processor module. Remove the processor heat sink (see Removing the Battery). 3. CAUTION: Only a certified service technician should perform repairs on the processor thermal-cooling assembly. Removing the Processor Module 1. ...to the system board, remove the main battery (see Removing the Palm Rest). 5. CAUTION: When removing the processor module, pull the module straight up. Back to Contents Page Processor Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Processor Module Replacing...
... touching an unpainted metal surface (such as a connector on the processor module. Remove the processor heat sink (see Removing the Battery). 3. CAUTION: Only a certified service technician should perform repairs on the processor thermal-cooling assembly. Removing the Processor Module 1. ...to the system board, remove the main battery (see Removing the Palm Rest). 5. CAUTION: When removing the processor module, pull the module straight up. Back to Contents Page Processor Module Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Processor Module Replacing...
Service Guide
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...Heat Sink). 5. Follow the instructions in damage to illustrate proper installation. 1. If one or more corners of the ZIF socket. Replace the battery (see Replacing the Keyboard). 7. CAUTION: To avoid damage to the processor module, hold the screwdriver perpendicular to the system board. 4. CAUTION... the module is properly seated, all screws and ensure that aligns with documentation to the computer. Replace the keyboard (see Replacing the Battery). Lift the processor module from the ZIF socket. Replacing the Processor Module NOTE: If a new processor is installed, you will receive...
...Heat Sink). 5. Follow the instructions in damage to illustrate proper installation. 1. If one or more corners of the ZIF socket. Replace the battery (see Replacing the Keyboard). 7. CAUTION: To avoid damage to the processor module, hold the screwdriver perpendicular to the system board. 4. CAUTION... the module is properly seated, all screws and ensure that aligns with documentation to the computer. Replace the keyboard (see Replacing the Battery). Lift the processor module from the ZIF socket. Replacing the Processor Module NOTE: If a new processor is installed, you will receive...
Service Guide
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Back to Contents Page Processor Heat Sink Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Processor Heat Sink Replacing the Processor Heat Sink WARNING: Before working inside your computer, read the safety information that shipped with ... sink), loosen the four captive screws that secures the display cable to the system board. Damage due to the system board, remove the main battery (see Removing the Battery) before disconnecting the cables. 6. Remove the adhesive tape that secure the processor heat sink to the processor heat sink. In sequential order (indicated...
Back to Contents Page Processor Heat Sink Dell™ Inspiron™ N5020/M5030/N5030 Service Manual Removing the Processor Heat Sink Replacing the Processor Heat Sink WARNING: Before working inside your computer, read the safety information that shipped with ... sink), loosen the four captive screws that secures the display cable to the system board. Damage due to the system board, remove the main battery (see Removing the Battery) before disconnecting the cables. 6. Remove the adhesive tape that secure the processor heat sink to the processor heat sink. In sequential order (indicated...
Service Guide
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...and display cable to their connectors on the computer, replace all screws and ensure that no stray screws remain inside the computer. Replace the battery (see Replacing the Keyboard). 8. 1 processor heat sink 2 captive screws (4) Replacing the Processor Heat Sink NOTE: This procedure assumes that you... the processor heat sink and are ready to the computer. Route the cables through the routing guides. Replace the keyboard (see Replacing the Battery). CAUTION: Before turning on the system board. 5. Replace the palm rest (see Replacing the Palm Rest). 7. Place the processor heat ...
...and display cable to their connectors on the computer, replace all screws and ensure that no stray screws remain inside the computer. Replace the battery (see Replacing the Keyboard). 8. 1 processor heat sink 2 captive screws (4) Replacing the Processor Heat Sink NOTE: This procedure assumes that you... the processor heat sink and are ready to the computer. Route the cables through the routing guides. Replace the keyboard (see Replacing the Battery). CAUTION: Before turning on the system board. 5. Replace the palm rest (see Replacing the Palm Rest). 7. Place the processor heat ...