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Question posted by ikkinrolyak on October 22nd, 2012

My Laptop Lid Was Slammed Shut And Now It Can't Detect The Hard Drive. I Tried T

I have a Dell Inspiron N5030 laptop. The lid was slammed shut and now it can't detect the hard drive. I tried reseating it but it still gives the same error message, hard drive not found. Is my hard drive shot or is there something else I can try?

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Answer #1: Posted by RathishC on October 22nd, 2012 4:58 PM

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RathishC

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Hi,

Please remove the power cable and the battery, and then hold the power button down for 15-20 seconds and reset the battery and the adapter back in and start the computer. Check if it works.

Run the Pre-boot system assessment test.

While holding down the FN key switch on the computer till you see the test running on the screen. Please let me know if you get any error message.

You can refer the Dell Article 266787 on www.support.dell.com

http://dell.to/oe1Qg1

If still you get the same error, would recommend trying a different hard drive and check.

Please respond for any further assistance.

Thanks & Regards
Rathish C
#iworkfordell

Related Dell Inspiron N5030 Manual Pages

Setup Guide - Page 25

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Setup Guide - Page 48

... run the software. If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to check the hard drive or CDs. • Save and close any open files or programs and shut down your computer. Solving Problems If the computer stops responding or a solid blue screen appears -

Setup Guide - Page 50

To register and use . System Messages If your hard drive or at checkpoint [nnnn]. NOTE: If the message you received is available at My Dell Downloads. Alternatively you could see the Dell Technology Guide available on your computer has an issue or an error, it may not be available in the following examples, see the documentation for reinstallation...

Setup Guide - Page 51

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Setup Guide - Page 52

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Setup Guide - Page 53

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Setup Guide - Page 54

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Setup Guide - Page 57

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Setup Guide - Page 60

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Setup Guide - Page 62

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Setup Guide - Page 63

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Setup Guide - Page 64

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Setup Guide - Page 65

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Setup Guide - Page 69

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Setup Guide - Page 74

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Setup Guide - Page 82

measured with the hard drive in head-parked position and a 2-ms half-sine pulse): Operating 30 G for each axis 10 times shock Non-operaing 160 G Altitude (maximum): Operating -15...to 90% (noncondensing) Storage 5% to 35,000 ft) Airborne contaminant level G2 or lower as defined by ISA-S71.04-1985 80 measured with Dell Diagnostics running on the hard drive and a 3-ms half-sine pulse;

Service Guide - Page 1

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Service Guide - Page 19

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Service Guide - Page 20

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Service Guide - Page 39

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