Setup Guide
Page 4
...written permission of Dell Inc.; and is a registered trademark owned by Dell under license. disclaims any manner whatsoever without notice. © 2010 Dell Inc. Information in this text: Dell, the DELL logo, Inspiron, YOURS IS HERE, Solution Station, and DellConnect are trademarks of Dell Inc. Intel,...Warnings NOTE: A NOTE indicates important information that helps you how to avoid the problem. If you purchased a Dell™ n Series computer, any references in the United States and/or other countries; Dell Inc. A01 is strictly forbidden. AMD, AMD Athlon, AMD Turion, AMD ...
...written permission of Dell Inc.; and is a registered trademark owned by Dell under license. disclaims any manner whatsoever without notice. © 2010 Dell Inc. Information in this text: Dell, the DELL logo, Inspiron, YOURS IS HERE, Solution Station, and DellConnect are trademarks of Dell Inc. Intel,...Warnings NOTE: A NOTE indicates important information that helps you how to avoid the problem. If you purchased a Dell™ n Series computer, any references in the United States and/or other countries; Dell Inc. A01 is strictly forbidden. AMD, AMD Athlon, AMD Turion, AMD ...
Setup Guide
Page 5
... System 9 Create System Recovery Media (Recommended 10 Enable or Disable Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Status Lights and Indicators 24 Computer Base Features 26 Touch...Control Keys 30 Using the Optical Drive 32 Display Features 34 Removing and Replacing the Battery 36 Software Features 38 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems 44 Lockups and Software...
... System 9 Create System Recovery Media (Recommended 10 Enable or Disable Wireless (Optional 12 Connect to the Internet (Optional 14 Using Your Inspiron Laptop 18 Right View Features 18 Left View Features 20 Front View Features 22 Status Lights and Indicators 24 Computer Base Features 26 Touch...Control Keys 30 Using the Optical Drive 32 Display Features 34 Removing and Replacing the Battery 36 Software Features 38 Dell DataSafe Online Backup 39 Dell Dock 40 Solving Problems 41 Beep Codes 41 Network Problems 42 Power Problems 43 Memory Problems 44 Lockups and Software...
Setup Guide
Page 7
...back of the computer and a minimum of 5.1 cm (2 inches) on . Do not place your Dell™ computer in an enclosed space, such as a cabinet or drawer when it to place your ...surfaces, such as carpets or rugs, while it is normal and does not indicate a problem with the fan or the computer. Fan noise is powered on all other sides. Restricting...to accumulate in permanent damage to the computer. 5 You should never place your Inspiron™ laptop. INSPIRON Setting Up Your Inspiron Laptop This section provides information about setting up your computer in a low-airflow environment...
...back of the computer and a minimum of 5.1 cm (2 inches) on . Do not place your Dell™ computer in an enclosed space, such as a cabinet or drawer when it to place your ...surfaces, such as carpets or rugs, while it is normal and does not indicate a problem with the fan or the computer. Fan noise is powered on all other sides. Restricting...to accumulate in permanent damage to the computer. 5 You should never place your Inspiron™ laptop. INSPIRON Setting Up Your Inspiron Laptop This section provides information about setting up your computer in a low-airflow environment...
Setup Guide
Page 27
Using Your Inspiron Laptop Power Button Light/Power Indicator Light Power status light Indicator light status solid white off breathing white Computer state(s) on off/hibernate standby NOTE: For information on power problems, see "Power Problems" on page 43. 25
Using Your Inspiron Laptop Power Button Light/Power Indicator Light Power status light Indicator light status solid white off breathing white Computer state(s) on off/hibernate standby NOTE: For information on power problems, see "Power Problems" on page 43. 25
Setup Guide
Page 43
... Two No RAM detected NOTE: If you cannot solve your computer. NOTE: To replace parts, see "Contacting Dell" on page 70. Beep Code Possible Problem One Possible system board failure - Chipset error Four RAM read/write failure Five Real Time Clock failure Six Video... card or chip failure Seven Processor failure Eight Display failure 41 INSPIRON Solving Problems This section provides troubleshooting information for your problem using the following guidelines, see "Using Support Tools" on page 47 or "Contacting Dell" on page 70). Beep Codes Your computer might emit a ...
... Two No RAM detected NOTE: If you cannot solve your computer. NOTE: To replace parts, see "Contacting Dell" on page 70. Beep Code Possible Problem One Possible system board failure - Chipset error Four RAM read/write failure Five Real Time Clock failure Six Video... card or chip failure Seven Processor failure Eight Display failure 41 INSPIRON Solving Problems This section provides troubleshooting information for your problem using the following guidelines, see "Using Support Tools" on page 47 or "Contacting Dell" on page 70). Beep Codes Your computer might emit a ...
Setup Guide
Page 44
... computer closer to the wireless router (see "Setting Up a Wireless Connection" on page 15). • Interference may be blocking or interrupting your wireless router. Solving Problems Network Problems Wireless Connections If the wireless network connection is lost -
... computer closer to the wireless router (see "Setting Up a Wireless Connection" on page 15). • Interference may be blocking or interrupting your wireless router. Solving Problems Network Problems Wireless Connections If the wireless network connection is lost -
Setup Guide
Page 45
... press the power button to verify that the power strip is turned on page 70). Solving Problems Power Problems If the power light is working by testing it back on. • If the problem persists, contact Dell (see "Contacting Dell" on . • Temporarily bypass power protection devices, power strips, and power extension cables to resume...
... press the power button to verify that the power strip is turned on page 70). Solving Problems Power Problems If the power light is working by testing it back on. • If the problem persists, contact Dell (see "Contacting Dell" on . • Temporarily bypass power protection devices, power strips, and power extension cables to resume...
Setup Guide
Page 46
... a power strip. • Multiple power strips connected to see "Contacting Dell" on page 70). If you encounter interference that resolves the problem. • See the software documentation for minimum memory requirements. • ...dell.com/manuals for instructions). • If the problem persists, contact Dell (see "Contacting Dell" on your computer - Solving Problems • If the display is creating interference by interrupting or blocking other memory problems - • Run the Dell Diagnostics (see "Dell Diagnostics" on page 51). • If the problem persists, contact Dell...
... a power strip. • Multiple power strips connected to see "Contacting Dell" on page 70). If you encounter interference that resolves the problem. • See the software documentation for minimum memory requirements. • ...dell.com/manuals for instructions). • If the problem persists, contact Dell (see "Contacting Dell" on your computer - Solving Problems • If the display is creating interference by interrupting or blocking other memory problems - • Run the Dell Diagnostics (see "Dell Diagnostics" on page 51). • If the problem persists, contact Dell...
Setup Guide
Page 47
... the welcome screen, click Next. 3. Click Start → Control Panel→ Programs→ Use an older program with this version of Windows. 2. Solving Problems Lockups and Software Problems If the computer does not start up - Check the software documentation. Click Start → Control Panel→ Programs→ Run programs made for an...
... the welcome screen, click Next. 3. Click Start → Control Panel→ Programs→ Use an older program with this version of Windows. 2. Solving Problems Lockups and Software Problems If the computer does not start up - Check the software documentation. Click Start → Control Panel→ Programs→ Run programs made for an...
Setup Guide
Page 48
Solving Problems If the computer stops responding or a solid blue screen appears - If you are unable to perform an operating system shutdown. CAUTION: You might lose data .... --Ensure that the device drivers do not conflict with the program. --If necessary, uninstall and then reinstall the program. 46 If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to run the software. See the software documentation for troubleshooting information: --Ensure that the...
Solving Problems If the computer stops responding or a solid blue screen appears - If you are unable to perform an operating system shutdown. CAUTION: You might lose data .... --Ensure that the device drivers do not conflict with the program. --If necessary, uninstall and then reinstall the program. 46 If you have other software problems - • Back up your files immediately. • Use a virus-scanning program to run the software. See the software documentation for troubleshooting information: --Ensure that the...
Setup Guide
Page 50
...computer has an issue or an error, it may not be available in resolving this problem, please note this checkpoint and contact Dell Technical Support - Alert! Using Support Tools My Dell Downloads NOTE: My Dell Downloads may display a System Message that was running when the message appeared. To ...register and use . From this system have failed at support.dell.com/manuals or contact Dell (see "Contacting Dell" on page 70). For help you can download available software for either the operating system or the program that ...
...computer has an issue or an error, it may not be available in resolving this problem, please note this checkpoint and contact Dell Technical Support - Alert! Using Support Tools My Dell Downloads NOTE: My Dell Downloads may display a System Message that was running when the message appeared. To ...register and use . From this system have failed at support.dell.com/manuals or contact Dell (see "Contacting Dell" on page 70). For help you can download available software for either the operating system or the program that ...
Setup Guide
Page 52
... Click Start → Help and Support. 2. S.M.A.R.T error, possible hard-disk drive failure. Contact Dell for assistance (see "Contacting Dell" on page 70). In the search results, select the option that a parameter has exceeded its ...normal operating range. Using Support Tools CAUTION - To start the search. 3. Type hardware troubleshooter in the search field and press to resolve the incompatibility. Hard Drive SELF MONITORING SYSTEM has reported that best describes the problem...
... Click Start → Help and Support. 2. S.M.A.R.T error, possible hard-disk drive failure. Contact Dell for assistance (see "Contacting Dell" on page 70). In the search results, select the option that a parameter has exceeded its ...normal operating range. Using Support Tools CAUTION - To start the search. 3. Type hardware troubleshooter in the search field and press to resolve the incompatibility. Hard Drive SELF MONITORING SYSTEM has reported that best describes the problem...
Setup Guide
Page 53
Press during POST (Power On Self Test) to test displays in "Lockups and Software Problems" on your hard drive. Select Diagnostics from the Drivers and Utilities disc. Using Support Tools Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is known to an electrical outlet that is located on a hidden diagnostic utility partition...
Press during POST (Power On Self Test) to test displays in "Lockups and Software Problems" on your hard drive. Select Diagnostics from the Drivers and Utilities disc. Using Support Tools Starting Dell Diagnostics From Your Hard Drive The Dell Diagnostics is known to an electrical outlet that is located on a hidden diagnostic utility partition...
Setup Guide
Page 54
... too long and the operating system logo appears, continue to wait until you see "Contacting Dell" on your computer and try again. then, shut down the error code and problem description and contact Dell (see the Microsoft® Windows® desktop; If PSA is invoked: a. The PSA... will take about 30 minutes or more. Do you are experiencing memory issues, press , otherwise press . This will start the Dell Diagnostics from the Drivers ...
... too long and the operating system logo appears, continue to wait until you see "Contacting Dell" on your computer and try again. then, shut down the error code and problem description and contact Dell (see the Microsoft® Windows® desktop; If PSA is invoked: a. The PSA... will take about 30 minutes or more. Do you are experiencing memory issues, press , otherwise press . This will start the Dell Diagnostics from the Drivers ...
Setup Guide
Page 56
Select the test you contact Dell. 9. NOTE: The Service Tag for your computer. 7. If multiple versions are complete, close the test screen to return to run. 8. Type 1 to start the CD ... CD-ROM option from the numbered list. If a problem is displayed at the top of the problem. To exit the Dell Diagnostics and to proceed. 6. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 70). Select Run the 32 Bit Dell Diagnostics from the menu that appears and press . 5. When...
Select the test you contact Dell. 9. NOTE: The Service Tag for your computer. 7. If multiple versions are complete, close the test screen to return to run. 8. Type 1 to start the CD ... CD-ROM option from the numbered list. If a problem is displayed at the top of the problem. To exit the Dell Diagnostics and to proceed. 6. Write down the error code and problem description and contact Dell (see "Contacting Dell" on page 70). Select Run the 32 Bit Dell Diagnostics from the menu that appears and press . 5. When...
Setup Guide
Page 57
...files before using any of System Restore and DataSafe Local Backup when installing the factory image on a newly installed hard drive Dell Factory Image Restore to restore your computer to the operating state it was in when you received your computer Operating System disc to ... System Restore does not resolve your problem System recovery media when operating system failure prevents the use of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer. INSPIRON Restoring Your Operating System You can...
...files before using any of System Restore and DataSafe Local Backup when installing the factory image on a newly installed hard drive Dell Factory Image Restore to restore your computer to the operating state it was in when you received your computer Operating System disc to ... System Restore does not resolve your problem System recovery media when operating system failure prevents the use of the following options: CAUTION: Using Dell Factory Image Restore or the Operating System disc permanently deletes all data files on your computer. INSPIRON Restoring Your Operating System You can...
Setup Guide
Page 59
... Last System Restore NOTE: Before you undo the last system restore, save and close all regions. 57 Dell DataSafe Local Backup CAUTION: Using Dell DataSafe Local Backup permanently removes any files or programs until the system restoration is recommended that you backup your... data files before using the Dell DataSafe Local Backup. CAUTION: Although Dell Datasafe Local Backup is designed to install on your computer before using Dell DataSafe Local Backup. Click Start . 2. Prepare backup media of applications you received your operating system problem. In the Search box, ...
... Last System Restore NOTE: Before you undo the last system restore, save and close all regions. 57 Dell DataSafe Local Backup CAUTION: Using Dell DataSafe Local Backup permanently removes any files or programs until the system restoration is recommended that you backup your... data files before using the Dell DataSafe Local Backup. CAUTION: Although Dell Datasafe Local Backup is designed to install on your computer before using Dell DataSafe Local Backup. Click Start . 2. Prepare backup media of applications you received your operating system problem. In the Search box, ...
Setup Guide
Page 63
...on certain computers. Select Repair Your Computer. If possible, back up all data on page 57) to restore your operating system Use Dell Factory Image Restore only as the last method to access the Advanced Boot Options window. Any programs or files added since you received... and the operating system logo appears, continue to wait until you see "Dell DataSafe Local Backup" on the hard drive and removes any programs or drivers installed after you received your operating system problem. Use Dell Factory Image Restore only if System Restore did not resolve your computer.
...on certain computers. Select Repair Your Computer. If possible, back up all data on page 57) to restore your operating system Use Dell Factory Image Restore only as the last method to access the Advanced Boot Options window. Any programs or files added since you received... and the operating system logo appears, continue to wait until you see "Dell DataSafe Local Backup" on the hard drive and removes any programs or drivers installed after you received your operating system problem. Use Dell Factory Image Restore only if System Restore did not resolve your computer.
Setup Guide
Page 65
...Dell Support from a telephone near or at Dell Support (support.dell.com) for help with any necessary procedures. INSPIRON Getting Help If you experience a problem with your computer, you can assist you with installation and troubleshooting procedures. Use Dell's extensive suite of Dell Support online. 6. See "Solving Problems... steps to diagnose and troubleshoot the problem: 1. NOTE: Dell's Express Service Code system may not be available in all countries. 63 See "Dell Diagnostics" on how to the problem your hard drive or at support.dell.com/manuals for a more troubleshooting ...
...Dell Support from a telephone near or at Dell Support (support.dell.com) for help with any necessary procedures. INSPIRON Getting Help If you experience a problem with your computer, you can assist you with installation and troubleshooting procedures. Use Dell's extensive suite of Dell Support online. 6. See "Solving Problems... steps to diagnose and troubleshoot the problem: 1. NOTE: Dell's Express Service Code system may not be available in all countries. 63 See "Dell Diagnostics" on how to the problem your hard drive or at support.dell.com/manuals for a more troubleshooting ...
Setup Guide
Page 66
...have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. NOTE: Some of the services are not always available in all under your supervision. Call your problem and repair it all locations outside the ...continental U.S. To contact Dell's support service, see "Before You Call" on availability. DellConnect DellConnect™ is available to provide fast,...
...have an Express Service Code, open the Dell Accessories folder, double-click the Express Service Code icon, and follow the directions. NOTE: Some of the services are not always available in all under your supervision. Call your problem and repair it all locations outside the ...continental U.S. To contact Dell's support service, see "Before You Call" on availability. DellConnect DellConnect™ is available to provide fast,...