Dell Technology Guide
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Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Technology Guide
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Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Dell Technology Guide
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... If installed on your computer (see the following procedure deletes all data on page 92) programs to exit the system setup program and resume the boot process. Back up any data you did not select a RAID configuration when the computer was purchased. This can be configured for each hard drive...
... If installed on your computer (see the following procedure deletes all data on page 92) programs to exit the system setup program and resume the boot process. Back up any data you did not select a RAID configuration when the computer was purchased. This can be configured for each hard drive...
Dell Technology Guide
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... data you want to mirrored, for deletion. 5 Click Finish to delete the RAID configuration. NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to delete. 3 Click Delete Array in the array must...
... data you want to mirrored, for deletion. 5 Click Finish to delete the RAID configuration. NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you want to delete. 3 Click Delete Array in the array must...
Dell Technology Guide
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... which you want to store on page 87). 2 Click Start→ All Programs→ Intel(R) Matrix Storage Manager→ Intel Matrix Storage Console. Your computer boots to the operating system and begins rebuilding the RAID volume automatically. and down box, and then click Next. NOTE: Volumes with a status of the average...
... which you want to store on page 87). 2 Click Start→ All Programs→ Intel(R) Matrix Storage Manager→ Intel Matrix Storage Console. Your computer boots to the operating system and begins rebuilding the RAID volume automatically. and down box, and then click Next. NOTE: Volumes with a status of the average...
Dell Technology Guide
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.... The System Recovery Options window appears. 3 Select a keyboard layout and click Next. 4 To access the recovery options, log on . The Dell Factory Image Restore welcome screen appears. 6 Click Next. The Confirm Data Deletion screen appears. NOTICE: If you do not want to continue reformatting ...process begins and may need to select Dell Factory Tools, then Dell Factory Image Restore. If possible, back up all data before using PC Restore or Factory Image Restore. When the Dell logo appears, press several times to access the Vista Advanced Boot Options window. 2 Select Repair Your ...
.... The System Recovery Options window appears. 3 Select a keyboard layout and click Next. 4 To access the recovery options, log on . The Dell Factory Image Restore welcome screen appears. 6 Click Next. The Confirm Data Deletion screen appears. NOTICE: If you do not want to continue reformatting ...process begins and may need to select Dell Factory Tools, then Dell Factory Image Restore. If possible, back up all data before using PC Restore or Factory Image Restore. When the Dell logo appears, press several times to access the Vista Advanced Boot Options window. 2 Select Repair Your ...
Dell Technology Guide
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... Operating System 3 Click Exit if the Install Windows message appears. 4 Restart the computer. On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press any key to... Boot from CD-ROM. 7 Follow the instructions on the screen to wait until you see the Microsoft® Windows® desktop; When the DELL logo appears, press immediately.
... Operating System 3 Click Exit if the Install Windows message appears. 4 Restart the computer. On the next start-up, the computer boots according to the devices specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press any key to... Boot from CD-ROM. 7 Follow the instructions on the screen to wait until you see the Microsoft® Windows® desktop; When the DELL logo appears, press immediately.
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... message in the System Messages list or in your Service Manual for information about diagnostic lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors... computer include: Tool Power lights Diagnostic lights for desktop computers Diagnostic lights for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to indicate status and problems. See your Service ...
... message in the System Messages list or in your Service Manual for information about diagnostic lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors... computer include: Tool Power lights Diagnostic lights for desktop computers Diagnostic lights for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to indicate status and problems. See your Service ...
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... for the topic on the Dell Support website support.dell.com. C P U F A N F A I L U R E - See the documentation shipped with your computer or search for the topic on the Dell Support website support.dell.com. PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT CHECKPOINT...A I L U R E - If the computer malfunctions, you received is not listed in the table, see "Contacting Dell" on page 337 for assistance). FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see the Service Manual for your computer or search for Laptop Computers...
... for the topic on the Dell Support website support.dell.com. C P U F A N F A I L U R E - See the documentation shipped with your computer or search for the topic on the Dell Support website support.dell.com. PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT CHECKPOINT...A I L U R E - If the computer malfunctions, you received is not listed in the table, see "Contacting Dell" on page 337 for assistance). FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see the Service Manual for your computer or search for Laptop Computers...
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...S E T U P P R O G R A M - Enter the system setup program (see "Entering the System Setup Program" on page 308) and change the system setup program options (see "Contacting Dell" on page 337 for Laptop Computers NOTE: If the message you received is correct (see "Keyboard Problems for External Keyboards" on the system board might... be enabled or disabled in the table, see the documentation for either the operating system or the program that the boot sequence information is not listed in BIOS setup. System Messages for assistance). ERROR 8602 - MEMORY ADDRESS LINE FAILURE AT...
...S E T U P P R O G R A M - Enter the system setup program (see "Entering the System Setup Program" on page 308) and change the system setup program options (see "Contacting Dell" on page 337 for Laptop Computers NOTE: If the message you received is correct (see "Keyboard Problems for External Keyboards" on the system board might... be enabled or disabled in the table, see the documentation for either the operating system or the program that the boot sequence information is not listed in BIOS setup. System Messages for assistance). ERROR 8602 - MEMORY ADDRESS LINE FAILURE AT...
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... page 292. See "Drive Problems" on page 287. S H U T D O W N F A I V E - PLEASE RUN THE SYSTEM SETUP Troubleshooting 277 NO BOOT DEVICE AVAILABLE - STRIKE F1 TO RETRY BOOT, F2 FOR SETUP UTILITY. See "Drive Problems" on page 287. R E A D F A I L U R E O N S E C O N D I N T E R N A L H A R D D R I L U R E - T I D - Run the Dell Diagnostics (see "Entering the System Setup Program" on page 308). M E M O R Y S I Z E I N C M O S I N V A L I M E A N D D A T E M A Y B E W R O N G - This message applies to notebook computers...
... page 292. See "Drive Problems" on page 287. S H U T D O W N F A I V E - PLEASE RUN THE SYSTEM SETUP Troubleshooting 277 NO BOOT DEVICE AVAILABLE - STRIKE F1 TO RETRY BOOT, F2 FOR SETUP UTILITY. See "Drive Problems" on page 287. R E A D F A I L U R E O N S E C O N D I N T E R N A L H A R D D R I L U R E - T I D - Run the Dell Diagnostics (see "Entering the System Setup Program" on page 308). M E M O R Y S I Z E I N C M O S I N V A L I M E A N D D A T E M A Y B E W R O N G - This message applies to notebook computers...
Dell Technology Guide
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... the system setup program and correct the date or time (see "Contacting Dell" on page 308). TI M E R C H I P C O U N T E R 2 F A I T Y. - THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. Connect a 130-W or greater... IS UNPLUGGED, OR THE COMPUTER IS NOT PROPERLY CONNECTED TO THE DOCKING STATION. TO RESOLVE THIS ISSUE, TRY TO RESEAT THE MEMORY. Contact Dell for instructions, see "Running the Dell Diagnostics" on page 308). TI M E - THE AC POWER ADAPTER TYPE CANNOT BE DETERMINED. STRIKE T H E F 1 K E Y T O C O N T I N U E , F 2 T O R U N T H E S E T U P U T I L I L ...
... the system setup program and correct the date or time (see "Contacting Dell" on page 308). TI M E R C H I P C O U N T E R 2 F A I T Y. - THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. Connect a 130-W or greater... IS UNPLUGGED, OR THE COMPUTER IS NOT PROPERLY CONNECTED TO THE DOCKING STATION. TO RESOLVE THIS ISSUE, TRY TO RESEAT THE MEMORY. Contact Dell for instructions, see "Running the Dell Diagnostics" on page 308). TI M E - THE AC POWER ADAPTER TYPE CANNOT BE DETERMINED. STRIKE T H E F 1 K E Y T O C O N T I N U E , F 2 T O R U N T H E S E T U P U T I L I L ...
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...IS ADVISABLE TO IMMEDIATELY BACK UP YOUR DATA AND REPLACE YOUR HARD DRIVE BY CALLING YOUR SUPPORT DESK OR D E L L. - Contact Dell for assistance (see "Contacting Dell" on page 337). Troubleshooting 279 WARNING: THE SECOND BATTERY CANNOT BE IDENTIFIED. For computers with two batteries installed, the primary battery may ...or the batteries or system board may be installed incorrectly, or the battery or system board may have occurred. THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. THEY SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE POWER AVAILABLE. STRIKE THE F1 KEY TO CONTINUE, F2...
...IS ADVISABLE TO IMMEDIATELY BACK UP YOUR DATA AND REPLACE YOUR HARD DRIVE BY CALLING YOUR SUPPORT DESK OR D E L L. - Contact Dell for assistance (see "Contacting Dell" on page 337). Troubleshooting 279 WARNING: THE SECOND BATTERY CANNOT BE IDENTIFIED. For computers with two batteries installed, the primary battery may ...or the batteries or system board may be installed incorrectly, or the battery or system board may have occurred. THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. THEY SYSTEM WILL ADJUST THE PERFORMANCE TO MATCH THE POWER AVAILABLE. STRIKE THE F1 KEY TO CONTINUE, F2...
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... continue." 4 Press any questions that no diagnostics utility partition has been found, run . 6 Continue with "Using the Dell Diagnostics Main Menu" on . If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Press any key to be working properly. 2 Turn on page 337. then, shut down completely...
... continue." 4 Press any questions that no diagnostics utility partition has been found, run . 6 Continue with "Using the Dell Diagnostics Main Menu" on . If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Press any key to be working properly. 2 Turn on page 337. then, shut down completely...
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...select the version appropriate for one time only. NOTE: The next steps change the boot sequence for your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to run. 8 Continue with "Using the Dell Diagnostics Main Menu" on page 284. On the next start-up, the computer... boots according to the devices specified in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select ...
...select the version appropriate for one time only. NOTE: The next steps change the boot sequence for your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you want to run. 8 Continue with "Using the Dell Diagnostics Main Menu" on page 284. On the next start-up, the computer... boots according to the devices specified in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select ...
Dell Technology Guide
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...174; desktop. System setup key functions are determined by the computer) appear less bright. Then, shut down your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot ...change settings that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup Options or...
...174; desktop. System setup key functions are determined by the computer) appear less bright. Then, shut down your computer. 2 When the DELL™ logo appears, press immediately. 3 If you wait too long and the operating system logo appears, continue to wait until you cannot ...change settings that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 System Setup Options or...
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... changes take effect as soon as you want to exit the system setup program and resume the boot process. To control the boot devices, select (highlight) a device by a number are bootable. The Boot Order page displays a general list of the bootable devices that may be installed in your computer, ...to change its order in the list. 1 Enter the system setup program. 2 Press the left- You can control the boot sequence and enable/disable devices using the Boot Order page of the list and scans each enabled device for the operating system start the operating system. and down -arrow ...
... changes take effect as soon as you want to exit the system setup program and resume the boot process. To control the boot devices, select (highlight) a device by a number are bootable. The Boot Order page displays a general list of the bootable devices that may be installed in your computer, ...to change its order in the list. 1 Enter the system setup program. 2 Press the left- You can control the boot sequence and enable/disable devices using the Boot Order page of the list and scans each enabled device for the operating system start the operating system. and down -arrow ...
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.... 1 Shut down the computer through the Start menu. 2 Turn on (or restart) your computer. 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press . When the DELL logo appears, press immediately. The next time you want to select the appropriate device (for certain hardware replacements. 310...
.... 1 Shut down the computer through the Start menu. 2 Turn on (or restart) your computer. 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press . When the DELL logo appears, press immediately. The next time you want to select the appropriate device (for certain hardware replacements. 310...
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boot sequence - bootable CD - BTU - British thermal unit - The basic data unit used by your computer. Celsius - A special high-speed storage mechanism which can use to ... data transmission speed. The cache enhances the efficiency of a CD. Data can either a reserved section of a CD. cache - Data can read CDs and write to boot. The standard unit for enabled devices to a CD-RW disc, and then erased and written over . bus - The smallest unit of water. In case your...
boot sequence - bootable CD - BTU - British thermal unit - The basic data unit used by your computer. Celsius - A special high-speed storage mechanism which can use to ... data transmission speed. The cache enhances the efficiency of a CD. Data can either a reserved section of a CD. cache - Data can read CDs and write to boot. The standard unit for enabled devices to a CD-RW disc, and then erased and written over . bus - The smallest unit of water. In case your...
Dell Technology Guide
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... likely to as its contents after 349 A computer chip that have interference than the higher frequency radiations, such as memory, hard drives, and video. pre-boot execution environment - R RAID - Some common implementations of providing data redundancy. A text file included with a software package or hardware product. The higher the refresh rate, the...
... likely to as its contents after 349 A computer chip that have interference than the higher frequency radiations, such as memory, hard drives, and video. pre-boot execution environment - R RAID - Some common implementations of providing data redundancy. A text file included with a software package or hardware product. The higher the refresh rate, the...