Dell Technology Guide
Page 20
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Support Center 285 Solving Problems 287 Battery Problems 287 Drive Problems 287 Optical Drive Problems 288 E-Mail, Modem, and Internet Problems . . . . . 289 Error Messages 290 ... Scanner Problems 299 Sound and Speaker Problems 299 Touch Pad or Mouse Problems for Laptop Computers 301 Video and Monitor Problems 302 Power Lights 304 Dell Technical Update Service 305 21 System Setup 307 Viewing System Settings With the System Setup Program 307 Entering the System Setup Program 308 Working With...
Dell Technology Guide
Page 21
Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Changing Boot Sequence to a USB Device . . . . 310 Changing the BIOS Settings 310 Viewing the BIOS Settings 311 Upgrading the BIOS (Flashing the BIOS 311 22 Ports 313 USB Port 313 IEEE 1394 Port 314 RS232 Serial Port 315 Parallel Port 316 eSATA Port 317 Modem 318 Ethernet Port 319 Keyboard and Mouse Port (PS2 320 VGA Port 321 DVI-I Port 322 S-Video TV-Out Port 323 Component Video 324 Composite Video 325 HDMI Port 326 DisplayPort 327 S/PDIF Port (Coaxial RCA 328 Contents 21
Dell Technology Guide
Page 88
... the NVIDIA (see "Using the NVIDIA Utilities" on page 88) or Intel (see "Setting Your Computer to exit the system setup program and resume the boot process. Back up any data you want to keep before or after the operating system is installed. and right-arrow keys to highlight Save/Exit...
... the NVIDIA (see "Using the NVIDIA Utilities" on page 88) or Intel (see "Setting Your Computer to exit the system setup program and resume the boot process. Back up any data you want to keep before or after the operating system is installed. and right-arrow keys to highlight Save/Exit...
Dell Technology Guide
Page 91
... pane. Drives and Media 91 The NVIDIA Delete Array Wizard screen appears. 4 Click Next. NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you can change the current state of the drives in the...
... pane. Drives and Media 91 The NVIDIA Delete Array Wizard screen appears. 4 Click Next. NOTICE: If your computer currently boots to RAID and you delete the RAID volume, your computer will not boot. 1 Launch Nvidia MediaShield. 2 Click to select the array you can change the current state of the drives in the...
Dell Technology Guide
Page 96
Your computer boots to select Exit, and then press . NOTE: If you do not know the average file size, choose 128 KB as the RAID level. 7 Select the ...
Your computer boots to select Exit, and then press . NOTE: If you do not know the average file size, choose 128 KB as the RAID level. 7 Select the ...
Dell Technology Guide
Page 268
... to reboot the system. 268 Restoring Your Operating System The Dell Factory Image Restore welcome screen appears. 6 Click Next. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. The Confirm Data...
... to reboot the system. 268 Restoring Your Operating System The Dell Factory Image Restore welcome screen appears. 6 Click Next. A message appears when the operating system and factory-installed applications have been restored to factory condition. 8 Click Finish to access the Vista Advanced Boot Options window. 2 Select Repair Your Computer. The Confirm Data...
Dell Technology Guide
Page 270
When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to complete the installation. 270 Restoring Your Operating System then, shut down your computer and try again. On the next start-up, the computer boots according to the devices... specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press any key to...
When the DELL logo appears, press immediately. NOTE: If you wait too long and the operating system logo appears, continue to complete the installation. 270 Restoring Your Operating System then, shut down your computer and try again. On the next start-up, the computer boots according to the devices... specified in the system setup program. 5 When the boot device list appears, highlight CD/DVD/CD-RW Drive and press . 6 Press any key to...
Dell Technology Guide
Page 272
... on your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to resolve the problem. Dell Diagnostics can also indicate internal power problems. See your computer. 272 ... status lights indicate status and any problems. See your Service Manual for information about diagnostic lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors...
... on your Service Manual for laptop computers System messages Windows Hardware Troubleshooter Dell Diagnostics Function The power button light illuminates and blinks or remains solid to resolve the problem. Dell Diagnostics can also indicate internal power problems. See your computer. 272 ... status lights indicate status and any problems. See your Service Manual for information about diagnostic lights. With the Dell Diagnostics, the computer runs the Pre-boot System Assessment (PSA), a series of initial tests of the troubleshooting tools you may display messages indicating errors...
Dell Technology Guide
Page 275
... your computer or search for the topic on the Dell Support website support.dell.com. C P U F A N F A I L U R E - H A R D - D I S K R E A D F A I L U R E - Troubleshooting 275 PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT CHECKPOINT [NNNN]. Possible ... Desktop Computers NOTE: If the message you can use the status of certain features. FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 337 for assistance). FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D...
... your computer or search for the topic on the Dell Support website support.dell.com. C P U F A N F A I L U R E - H A R D - D I S K R E A D F A I L U R E - Troubleshooting 275 PREVIOUS ATTEMPTS AT BOOTING THIS SYSTEM HAVE FAILED AT CHECKPOINT [NNNN]. Possible ... Desktop Computers NOTE: If the message you can use the status of certain features. FOR MORE INFORMATION: to complete the boot routine three consecutive times for the same error (see "Contacting Dell" on page 337 for assistance). FOR HELP IN RESOLVING THIS PROBLEM, PLEASE NOTE THIS C H E C K P O I N T A N D C O N T A C T D...
Dell Technology Guide
Page 276
... see the documentation for either the operating system or the program that the boot sequence information is correct (see "Contacting Dell" on page 337 for assistance). Keyboard failure or keyboard cable loose (see "Contacting Dell" on page 292). The system cannot detect a bootable device or partition.... • If the optical drive is your boot device, ensure that the cables are connected and that the drive is in ...
... see the documentation for either the operating system or the program that the boot sequence information is correct (see "Contacting Dell" on page 337 for assistance). Keyboard failure or keyboard cable loose (see "Contacting Dell" on page 292). The system cannot detect a bootable device or partition.... • If the optical drive is your boot device, ensure that the cables are connected and that the drive is in ...
Dell Technology Guide
Page 277
...see "Entering the System Setup Program" on page 292. See "Lockups and Software Problems" on page 308). STRIKE F1 TO RETRY BOOT, F2 FOR SETUP UTILITY. Run the Dell Diagnostics (see "Entering the System Setup Program" on page 281). R E A D F A I L U R E ...D I N T E R N A L H A R D D R I L U R E - Enter the system setup program and correct the date or time (see "Running the Dell Diagnostics" on page 308). MEMORY WRITE/READ FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - NO BOOT DEVICE AVAILABLE - N O B O O T S E C T O R O N H A R D - S H U T D O W N F A I V E -...
...see "Entering the System Setup Program" on page 292. See "Lockups and Software Problems" on page 308). STRIKE F1 TO RETRY BOOT, F2 FOR SETUP UTILITY. Run the Dell Diagnostics (see "Entering the System Setup Program" on page 281). R E A D F A I L U R E ...D I N T E R N A L H A R D D R I L U R E - Enter the system setup program and correct the date or time (see "Running the Dell Diagnostics" on page 308). MEMORY WRITE/READ FAILURE AT (ADDRESS), READ VALUE EXPECTING ( V A L U E) - NO BOOT DEVICE AVAILABLE - N O B O O T S E C T O R O N H A R D - S H U T D O W N F A I V E -...
Dell Technology Guide
Page 278
Enter the system setup program and correct the date or time (see "Running the Dell Diagnostics" on page 308). THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. STRIKE T H E F 1 K E Y T O C O N T I N U E , F 2 T O R U N T H E S E T U P U T I L I K E T H E F 1 K E Y T O S H U T D O W N . - Connect the correct AC adapter to the computer or docking station. TO RESOLVE THIS ISSUE, TRY TO RESEAT ...
Enter the system setup program and correct the date or time (see "Running the Dell Diagnostics" on page 308). THE SYSTEM CAN ONLY BOOT WITH A 130-W POWER ADAPTER OR GREATER. STRIKE T H E F 1 K E Y T O C O N T I N U E , F 2 T O R U N T H E S E T U P U T I L I K E T H E F 1 K E Y T O S H U T D O W N . - Connect the correct AC adapter to the computer or docking station. TO RESOLVE THIS ISSUE, TRY TO RESEAT ...
Dell Technology Guide
Page 279
.... PRESS F1 TO SHUTDOWN THE S YS T E M . WARNING! WA R N I N G : T H E T P M C O U L D N O T B E I N I T I A L I S R E M O V E D . - Contact Dell for assistance (see "Contacting Dell" on page 337). EITHER UNDOCK OR INSERT AN APPROPRIATE ADAPTER. WARNING: THE SECOND BATTERY CANNOT BE IDENTIFIED. YOUR POWER ADAPTER DOES NOT SUPPLY... DO NOT WANT TO SEE POWER WARNING MESSAGES AGAIN. THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. WARNING MESSAGES HAVE BEEN DISABLED. WARNING: DELL'S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE [0/1] ON THE [PRIMARY/SECONDARY] EIDE...
.... PRESS F1 TO SHUTDOWN THE S YS T E M . WARNING! WA R N I N G : T H E T P M C O U L D N O T B E I N I T I A L I S R E M O V E D . - Contact Dell for assistance (see "Contacting Dell" on page 337). EITHER UNDOCK OR INSERT AN APPROPRIATE ADAPTER. WARNING: THE SECOND BATTERY CANNOT BE IDENTIFIED. YOUR POWER ADAPTER DOES NOT SUPPLY... DO NOT WANT TO SEE POWER WARNING MESSAGES AGAIN. THE SYSTEM WILL NOT BOOT WITH THIS BATTERY PLUGGED IN. WARNING MESSAGES HAVE BEEN DISABLED. WARNING: DELL'S DISK MONITORING SYSTEM HAS DETECTED THAT DRIVE [0/1] ON THE [PRIMARY/SECONDARY] EIDE...
Dell Technology Guide
Page 282
... Assessment (PSA), a series of initial tests of your computer cannot display a screen image, see "Contacting Dell" on page 284. If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Starting the Dell Diagnostics on Desktop Computers NOTE: If your system board, keyboard, display, memory, hard drive, and so...
... Assessment (PSA), a series of initial tests of your computer cannot display a screen image, see "Contacting Dell" on page 284. If the Pre-boot System Assessment completes successfully, the following message appears: "Booting Dell Diagnostic Utility Partition. Starting the Dell Diagnostics on Desktop Computers NOTE: If your system board, keyboard, display, memory, hard drive, and so...
Dell Technology Guide
Page 283
...284. If multiple versions are listed, select the version appropriate for one time only. NOTE: The next steps change the boot sequence for your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you see the Microsoft Windows desktop; On the next start-up, the computer... specified in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press ...
...284. If multiple versions are listed, select the version appropriate for one time only. NOTE: The next steps change the boot sequence for your hard drive. 5 When the Dell Diagnostics Main Menu appears, select the test you see the Microsoft Windows desktop; On the next start-up, the computer... specified in the system setup program. 3 When the boot device list appears, highlight CD/DVD/CD-RW and press . 4 Select the Boot from CD-ROM option from the menu that no diagnostics utility partition has been found, run the Dell Diagnostics from the Drivers and Utilities media. 4 Press ...
Dell Technology Guide
Page 308
...) your computer and try again. You can change settings that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 ...System Setup Options or values that option. Entering the System Setup Program 1 Turn on the screen. The upper-right corner of the screen. Then, shut down your computer. 2 When the DELL...
...) your computer and try again. You can change settings that appear as : • System configuration • Boot order • Boot (start-up) configuration • Basic device configuration settings • System security and hard drive password settings 308 ...System Setup Options or values that option. Entering the System Setup Program 1 Turn on the screen. The upper-right corner of the screen. Then, shut down your computer. 2 When the DELL...
Dell Technology Guide
Page 309
...take effect as soon as you want to change, and then press . 5 Press and then press to exit the system setup program and resume the boot process. NOTE: To change its order in your computer, including but not limited to the following: • Diskette Drive • Internal HDD •...the system setup program. 2 Press the left- and down -arrow keys to select the boot device you save the changes and exit the system setup program. System Setup 309 Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to start -up...
...take effect as soon as you want to change, and then press . 5 Press and then press to exit the system setup program and resume the boot process. NOTE: To change its order in your computer, including but not limited to the following: • Diskette Drive • Internal HDD •...the system setup program. 2 Press the left- and down -arrow keys to select the boot device you save the changes and exit the system setup program. System Setup 309 Changing the Boot Sequence The boot sequence, or boot order, tells the computer where to look to find the software needed to start -up...
Dell Technology Guide
Page 310
... the DELL logo appears, press immediately. The BIOS settings may need to boot and press . If you wait too long and the Windows logo appears, continue to wait until you reboot the computer, the previous boot order is restored. The computer boots to a USB connector. 2 Turn on the computer. Changing Boot Sequence ... desktop, then shut down the computer through the Start menu. 2 Turn on (or restart) your computer. 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press . The next time you see the Windows desktop, then shut down your computer and...
... the DELL logo appears, press immediately. The BIOS settings may need to boot and press . If you wait too long and the Windows logo appears, continue to wait until you reboot the computer, the previous boot order is restored. The computer boots to a USB connector. 2 Turn on the computer. Changing Boot Sequence ... desktop, then shut down the computer through the Start menu. 2 Turn on (or restart) your computer. 3 When F2 = Setup, F12 = Boot Menu appears in the upper-right corner of the screen, press . The next time you see the Windows desktop, then shut down your computer and...
Dell Technology Guide
Page 340
...enhances the efficiency of heat output. L1 cache - An international customs document that allows for measuring data transmission speed. CD-R - CD-RW - boot sequence - bootable disk - byte - A byte is damaged or your computer. Celsius - Secondary cache which can be recorded only once onto a... can either a reserved section of water. The speed, given in your computer. C C - L2 cache - Data can use to boot. bus - Data can transfer information. Specifies the order of data interpreted by your computer has a virus, ensure that you always have ...
...enhances the efficiency of heat output. L1 cache - An international customs document that allows for measuring data transmission speed. CD-R - CD-RW - boot sequence - bootable disk - byte - A byte is damaged or your computer. Celsius - Secondary cache which can be recorded only once onto a... can either a reserved section of water. The speed, given in your computer. C C - L2 cache - Data can use to boot. bus - Data can transfer information. Specifies the order of data interpreted by your computer has a virus, ensure that you always have ...
Dell Technology Guide
Page 349
... temporary storage area for attaching a PS/2-compatible keyboard, mouse, or keypad. A file can have an operating system to be seen by the human eye. pre-boot execution environment - A WfM (Wired for Management) standard that allows networked computers that do not have read-only status if: • It resides on a physical CD...
... temporary storage area for attaching a PS/2-compatible keyboard, mouse, or keypad. A file can have an operating system to be seen by the human eye. pre-boot execution environment - A WfM (Wired for Management) standard that allows networked computers that do not have read-only status if: • It resides on a physical CD...