Dell Technology Guide
Page 336
... and network adapter: Programs and versions: See your computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed: 336 Getting Help Otherwise, record the contents... of each file. If the computer is connected to a printer, print each file before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a network? Diagnostics Checklist Name: Date: Address...
... and network adapter: Programs and versions: See your computer): Express Service Code: Return Material Authorization Number (if provided by Dell support technician): Operating system and version: Devices: Expansion cards: Are you performed: 336 Getting Help Otherwise, record the contents... of each file. If the computer is connected to a printer, print each file before calling Dell. Error message, beep code, or diagnostic code: Description of problem and troubleshooting procedures you connected to a network? Diagnostics Checklist Name: Date: Address...
Owner's Manual
Page 6
... Video and Monitor Problems 81 If the screen is blank 81 If the screen is difficult to read 82 3 Troubleshooting Tools 83 Power Lights 83 Beep Codes 84 System Messages 86 Dell Diagnostics 88 When to Use the Dell Diagnostics 88 Starting the Dell Diagnostics From Your Hard Drive 88 6 Contents
... Video and Monitor Problems 81 If the screen is blank 81 If the screen is difficult to read 82 3 Troubleshooting Tools 83 Power Lights 83 Beep Codes 84 System Messages 86 Dell Diagnostics 88 When to Use the Dell Diagnostics 88 Starting the Dell Diagnostics From Your Hard Drive 88 6 Contents
Owner's Manual
Page 76
... connector on the back of the procedures in this section, follow the safety instructions in standby mode. The computer is turned on page 84. See "Beep Codes" on . Power Problems CAUTION: Before you begin any of the computer and the electrical outlet. • If the computer is plugged into a power strip...
... connector on the back of the procedures in this section, follow the safety instructions in standby mode. The computer is turned on page 84. See "Beep Codes" on . Power Problems CAUTION: Before you begin any of the computer and the electrical outlet. • If the computer is plugged into a power strip...
Owner's Manual
Page 81
... have missing pins.) C H E C K T H E M O N I T O R P O W E R L I G H T - Ensure that the monitor is connected to the card, rather than the video connector on the keyboard or move the mouse. See "Beep Codes" on . If the power light is off, firmly press the button to ensure that the electrical outlet is lit or blinking, the monitor has...
... have missing pins.) C H E C K T H E M O N I T O R P O W E R L I G H T - Ensure that the monitor is connected to the card, rather than the video connector on the keyboard or move the mouse. See "Beep Codes" on . If the power light is off, firmly press the button to ensure that the electrical outlet is lit or blinking, the monitor has...
Owner's Manual
Page 83
..., power strips, and power extension cables to resume normal operation.If the power light is blue and the computer is connected and powered on, see "Beep Codes" on . Press a key on the keyboard, move the mouse, or press the power button to verify that the power strip is turned on page... 84. • If the power light is blinking blue, the computer is connected and powered on, see "Beep Codes" on . - If the display is in standby mode.
..., power strips, and power extension cables to resume normal operation.If the power light is blue and the computer is connected and powered on, see "Beep Codes" on . Press a key on the keyboard, move the mouse, or press the power button to verify that the power strip is turned on page... 84. • If the power light is blinking blue, the computer is connected and powered on, see "Beep Codes" on . - If the display is in standby mode.
Owner's Manual
Page 84
...84 Troubleshooting Tools Ensure that the computer encountered a possible motherboard failure. One possible beep code consists of beeps, called a beep code, identifies a problem. Remove and then reinstall the graphics card, if applicable (see "Dell Diagnostics" on page 128). • If the power light is receiving electrical... then reinstall any cards (see "Inside View of Your Computer" on page 128). - If your computer beeps during start -up : 1 Write down the beep code. 2 Run the Dell Diagnostics to the system board (see "Cards" on page 108). - • If the power light ...
...84 Troubleshooting Tools Ensure that the computer encountered a possible motherboard failure. One possible beep code consists of beeps, called a beep code, identifies a problem. Remove and then reinstall the graphics card, if applicable (see "Dell Diagnostics" on page 128). • If the power light is receiving electrical... then reinstall any cards (see "Inside View of Your Computer" on page 128). - If your computer beeps during start -up : 1 Write down the beep code. 2 Run the Dell Diagnostics to the system board (see "Cards" on page 108). - • If the power light ...
Owner's Manual
Page 85
...modules are compatible with your computer (see "Installing Memory" on page 125). 3 If the problem persists, contact Dell. failure RAM Read/Write failure 1 Ensure that no special memory module/memory connector placement requirements exist (see "...BIOS Test Failure. If the computer starts normally, reinstall an additional module. Code (repetitive short beeps) 1 2 3 4 5 6 7 Description Suggested Remedy BIOS checksum failure. CPU cache test failure Contact Dell. Possible motherboard failure. Continue until you have identified a faulty module or reinstalled all modules without...
...modules are compatible with your computer (see "Installing Memory" on page 125). 3 If the problem persists, contact Dell. failure RAM Read/Write failure 1 Ensure that no special memory module/memory connector placement requirements exist (see "...BIOS Test Failure. If the computer starts normally, reinstall an additional module. Code (repetitive short beeps) 1 2 3 4 5 6 7 Description Suggested Remedy BIOS checksum failure. CPU cache test failure Contact Dell. Possible motherboard failure. Continue until you have identified a faulty module or reinstalled all modules without...
Owner's Manual
Page 217
See sound B battery problems, 63 replacing, 157 beep codes, 84 BIOS, 185 boot sequence, 189 changing, 189-190 option settings, 189 booting to a USB device, 189 C cards installing PCI, 129 PCI, 128 removing .../DVD drive installing, 155 problems, 65 removing, 154 CD-RW drive problems, 65 CDs, 34 playing, 31 Check Disk, 66 CMOS settings clearing, 194 computer beep codes, 84 components inside, 108 crashes, 70-71 inside view, 108 restore to previous state, 96 stops responding, 70 conflicts software and hardware incompatibilities, 95...
See sound B battery problems, 63 replacing, 157 beep codes, 84 BIOS, 185 boot sequence, 189 changing, 189-190 option settings, 189 booting to a USB device, 189 C cards installing PCI, 129 PCI, 128 removing .../DVD drive installing, 155 problems, 65 removing, 154 CD-RW drive problems, 65 CDs, 34 playing, 31 Check Disk, 66 CMOS settings clearing, 194 computer beep codes, 84 components inside, 108 crashes, 70-71 inside view, 108 restore to previous state, 96 stops responding, 70 conflicts software and hardware incompatibilities, 95...
Owner's Manual
Page 218
... support policy, 197 support site, 12 Dell Diagnostics, 88 diagnostics beep codes, 84 Dell, 88 documentation End User License Agreement, 11 ergonomics, ...149 replacing, 150 drivers, 91 about, 91 identifying, 92 reinstalling, 92 Drivers and Utilities media, 93 Dell Diagnostics, 88 drives, 137 hard drive, 139 installing CD/DVD, 155 installing floppy, 147 installing hard drive... 34 playing, 31 E e-mail problems, 66 End User License Agreement, 11 ergonomics information, 11 error messages beep codes, 84 troubleshooting, 68 F Files and Settings Transfer Wizard, 54, 60 Finding Information, 11 Flex Bay ...
... support policy, 197 support site, 12 Dell Diagnostics, 88 diagnostics beep codes, 84 Dell, 88 documentation End User License Agreement, 11 ergonomics, ...149 replacing, 150 drivers, 91 about, 91 identifying, 92 reinstalling, 92 Drivers and Utilities media, 93 Dell Diagnostics, 88 drives, 137 hard drive, 139 installing CD/DVD, 155 installing floppy, 147 installing hard drive... 34 playing, 31 E e-mail problems, 66 End User License Agreement, 11 ergonomics information, 11 error messages beep codes, 84 troubleshooting, 68 F Files and Settings Transfer Wizard, 54, 60 Finding Information, 11 Flex Bay ...
Owner's Manual
Page 219
H hard drive installing, 141 installing second, 142 problems, 66 removing, 139 hardware beep codes, 84 conflicts, 95 Dell Diagnostics, 88 hibernate mode, 42-43, 45 I I/O panel replacing, 162 installing parts before you begin, 103 recommended tools, 103 turning off your computer, 104 Internet ...
H hard drive installing, 141 installing second, 142 problems, 66 removing, 139 hardware beep codes, 84 conflicts, 95 Dell Diagnostics, 88 hibernate mode, 42-43, 45 I I/O panel replacing, 162 installing parts before you begin, 103 recommended tools, 103 turning off your computer, 104 Internet ...
Owner's Manual
Page 220
... Power Options Properties, 46 power options properties, 42 printer cable, 29 connecting, 28 220 Index problems, 77 setting up, 28 USB, 29 problems battery, 63 beep codes, 84 blue screen, 71 CD drive, 65 CD-RW drive, 65 computer crashes, 70-71 computer stops responding, 70 conflicts, 95... Dell Diagnostics, 88 drives, 64 DVD drive, 65 e-mail, 66 error messages, 68 general, 70 hard drive, 66 Internet, 66 keyboard, 69 Media Card Reader, 72 ...
... Power Options Properties, 46 power options properties, 42 printer cable, 29 connecting, 28 220 Index problems, 77 setting up, 28 USB, 29 problems battery, 63 beep codes, 84 blue screen, 71 CD drive, 65 CD-RW drive, 65 computer crashes, 70-71 computer stops responding, 70 conflicts, 95... Dell Diagnostics, 88 drives, 64 DVD drive, 65 e-mail, 66 error messages, 68 general, 70 hard drive, 66 Internet, 66 keyboard, 69 Media Card Reader, 72 ...