System Manual
Page 7
... Caller ID 42 DIRECTV® Whole-Home DVR Service 43 GameSearch 48 GSN Game Lounge 48 Quicktune 49 ScoreGuide 49 TV Apps 50 CHAPTER 4: SETTINGS Setup and Activation 52 Guided Setup 52 Activate Your DIRECTV® Service 52 Connections 53 Your Phone Connection 53 Your Internet Connection 53 Connections for Auxiliary Equipment 54 System Setup 59 CHAPTER 5: HELP & TROUBLESHOOTING Help 70 Troubleshooting Tips 71 Reset/Reauthorize Your Receiver 71 On-Screen Error Messages 72 System Software Updates 72 Run the System Test...
... Caller ID 42 DIRECTV® Whole-Home DVR Service 43 GameSearch 48 GSN Game Lounge 48 Quicktune 49 ScoreGuide 49 TV Apps 50 CHAPTER 4: SETTINGS Setup and Activation 52 Guided Setup 52 Activate Your DIRECTV® Service 52 Connections 53 Your Phone Connection 53 Your Internet Connection 53 Connections for Auxiliary Equipment 54 System Setup 59 CHAPTER 5: HELP & TROUBLESHOOTING Help 70 Troubleshooting Tips 71 Reset/Reauthorize Your Receiver 71 On-Screen Error Messages 72 System Software Updates 72 Run the System Test...
System Manual
Page 11
...; Receiver must be installed next to call your DIRECTV® Receiver near water (for required grounding of the metal structure of the dish antenna. Refer also to a qualified service person when repair is required. No user-serviceable parts inside. TIP: We highly recommend plugging the DIRECTV® Receiver into a surge protector to move it with same or equivalent type. The apparatus shall not be used...
...; Receiver must be installed next to call your DIRECTV® Receiver near water (for required grounding of the metal structure of the dish antenna. Refer also to a qualified service person when repair is required. No user-serviceable parts inside. TIP: We highly recommend plugging the DIRECTV® Receiver into a surge protector to move it with same or equivalent type. The apparatus shall not be used...
System Manual
Page 29
...'s & Setup Set parental control limits, choose favorite channels for a customized program guide, and choose settings for your TV, remote, and your DIRECTV Receiver. On HD Receivers (except model H20) "Help" can be found under "Parental, Fav's & Setup." Caller ID Contains a log of help topics and frequently asked questions that explain how to Caller ID phone service from DIRECTV about new features and services, free previews as well as, tips & tricks. Menu DIRECTV® HD Receiver Menu DIRECTV® Receiver Menu...
...'s & Setup Set parental control limits, choose favorite channels for a customized program guide, and choose settings for your TV, remote, and your DIRECTV Receiver. On HD Receivers (except model H20) "Help" can be found under "Parental, Fav's & Setup." Caller ID Contains a log of help topics and frequently asked questions that explain how to Caller ID phone service from DIRECTV about new features and services, free previews as well as, tips & tricks. Menu DIRECTV® HD Receiver Menu DIRECTV® Receiver Menu...
System Manual
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... MENU on this receiver. Selecting a Favorites list makes it active and hides the display of your favorite channels. Favorite Channels Favorite Channels Create lists of all channels, press the YELLOW button while in the guide as well as, when you haven't created a Favorites list, the "Setup Custom 1" and "Setup Custom 2" options will be displayed. Select the one you want to make active. You can create up to create and name your remote...
... MENU on this receiver. Selecting a Favorites list makes it active and hides the display of your favorite channels. Favorite Channels Favorite Channels Create lists of all channels, press the YELLOW button while in the guide as well as, when you haven't created a Favorites list, the "Setup Custom 1" and "Setup Custom 2" options will be displayed. Select the one you want to make active. You can create up to create and name your remote...
System Manual
Page 51
SETTINGS SETUP AND ACTIVATION 52 CONNECTIONS 53 SYSTEM SETUP 59 Info & Test 59 Display 60 Audio 62 HDTV 63 Network Setup 65 Remote Control 65 Satellite 66 Whole-Home 67 Reset 67 51 CHAPTER 4 -
SETTINGS SETUP AND ACTIVATION 52 CONNECTIONS 53 SYSTEM SETUP 59 Info & Test 59 Display 60 Audio 62 HDTV 63 Network Setup 65 Remote Control 65 Satellite 66 Whole-Home 67 Reset 67 51 CHAPTER 4 -
System Manual
Page 52
... to : 1. Your receiver is gathering information from the satellite for any reason, you will need to follow the guided setup screens before starting DIRECTV service. 1. Setup and Activation Guided Setup If your receiver was not professionally installed, or you have had to reset your receiver for the onscreen program guide. The DIRECTV® Receiver will allow you prefer and press SELECT. 4. Make sure the MODE switch at the top of the receiver, while the card number is the...
... to : 1. Your receiver is gathering information from the satellite for any reason, you will need to follow the guided setup screens before starting DIRECTV service. 1. Setup and Activation Guided Setup If your receiver was not professionally installed, or you have had to reset your receiver for the onscreen program guide. The DIRECTV® Receiver will allow you prefer and press SELECT. 4. Make sure the MODE switch at the top of the receiver, while the card number is the...
System Manual
Page 53
... your equipment and void your receiver to a digital PBX phone system - Settings 53 4 5 6 The receiver uses a toll-free number once a month for a few minutes duration and is required for connecting to a network are different depending upon whether you have Whole-Home DVR Service. You will need to be limited. See "Your Internet Connection" below. Note: For the most common type of our interactive channels will be connected to a phone line. Chapter 4 -
... your equipment and void your receiver to a digital PBX phone system - Settings 53 4 5 6 The receiver uses a toll-free number once a month for a few minutes duration and is required for connecting to a network are different depending upon whether you have Whole-Home DVR Service. You will need to be limited. See "Your Internet Connection" below. Note: For the most common type of our interactive channels will be connected to a phone line. Chapter 4 -
System Manual
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...: audio options, video format, TV resolution, network setup, remote control setup and more. Settings 59 6 5 4 3 2 1 Chapter Chapter Chapter Chapter Chapter Chapter Go to System Setup to review or change your remote to review your basic system information such as , current receiver settings. Select "More System Info" to move between the System Info and System Test screens. System Setup Chapter 4 - as well as receiver model, receiver ID, access card number, software version etc... Select "Run System Test" to display the System Info & Test screen. System Setup Press MENU...
...: audio options, video format, TV resolution, network setup, remote control setup and more. Settings 59 6 5 4 3 2 1 Chapter Chapter Chapter Chapter Chapter Chapter Go to System Setup to review or change your remote to review your basic system information such as , current receiver settings. Select "More System Info" to move between the System Info and System Test screens. System Setup Chapter 4 - as well as receiver model, receiver ID, access card number, software version etc... Select "Run System Test" to display the System Info & Test screen. System Setup Press MENU...
System Manual
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... on-screen message similar to the one on -screen message to display, while the second line displays instructions to follow. That code is used by DIRECTV Customer Service to improve performance and upgrade features and functions. The message at right shows an example of what causes the on the right. If your receiver to help troubleshoot your programming package. System Software Updates DIRECTV periodically sends system software updates to receive any updates. 72 DIRECTV® NON-DVR USER GUIDE Your receiver...
... on-screen message similar to the one on -screen message to display, while the second line displays instructions to follow. That code is used by DIRECTV Customer Service to improve performance and upgrade features and functions. The message at right shows an example of what causes the on the right. If your receiver to help troubleshoot your programming package. System Software Updates DIRECTV periodically sends system software updates to receive any updates. 72 DIRECTV® NON-DVR USER GUIDE Your receiver...
System Manual
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... TV may be programmed to change the video source. - Help & Troubleshooting 75 4 5 6 TV INPUT must be on . - see Chapter 4, "System Setup, Remote Control" for instructions. - Your TV and/or your connections and cables. Press the INPUT button on . - Press the TV/VCR button on the VCR remote or on channel 3 or 4. - Check your receiver are both powered on the TV remote control to work; If snowy screen, make sure your TV is displayed on your TV...
... TV may be programmed to change the video source. - Help & Troubleshooting 75 4 5 6 TV INPUT must be on . - see Chapter 4, "System Setup, Remote Control" for instructions. - Your TV and/or your connections and cables. Press the INPUT button on . - Press the TV/VCR button on the VCR remote or on channel 3 or 4. - Check your receiver are both powered on the TV remote control to work; If snowy screen, make sure your TV is displayed on your TV...
System Manual
Page 81
... by changing the input to another source, such as a DVD player, game box, or antenna. - Verify audio cables are using a wireless phone jack, which usually will be connected for sound. - Verify that your receiver's front panel, or on -screen instructions. If connected to the correct mode. - If the issue continues, reset your local phone company. - Caller ID not working , if applicable. - Possible Causes: - Press the RESET button. Help & Troubleshooting 81 4 5 6 Select the "Reset" item from the left menu and...
... by changing the input to another source, such as a DVD player, game box, or antenna. - Verify audio cables are using a wireless phone jack, which usually will be connected for sound. - Verify that your receiver's front panel, or on -screen instructions. If connected to the correct mode. - If the issue continues, reset your local phone company. - Caller ID not working , if applicable. - Possible Causes: - Press the RESET button. Help & Troubleshooting 81 4 5 6 Select the "Reset" item from the left menu and...
System Manual
Page 82
... entering a channel number that your remote to control other than four digits long, the receiver might wait two seconds before tuning to turn on -screen message that device (AV1 or AV2). Note that when you replace the batteries, you should light up when you 're trying to control should not have been completely dead for a month or more. 82 DIRECTV® NON-DVR USER GUIDE Remote Control Solutions - Make sure the remote control MODE switch...
... entering a channel number that your remote to control other than four digits long, the receiver might wait two seconds before tuning to turn on -screen message that device (AV1 or AV2). Note that when you replace the batteries, you should light up when you 're trying to control should not have been completely dead for a month or more. 82 DIRECTV® NON-DVR USER GUIDE Remote Control Solutions - Make sure the remote control MODE switch...
System Manual
Page 107
... external power supply, while older models plug in . 107 An A/V Out cable for analog audio out. Use this combination digital video and audio connector for sound. For future use . Other models have a block of RCA connectors (yellow, white and red) to enable Pay Per View purchasing and Caller ID (if your satellite dish here. Appendix 1: Receivers Front and Back Panels 1. You can be plugged in port. 2. ETHERNET - Connect your phone line here to feed a VCR or DVD player...
... external power supply, while older models plug in . 107 An A/V Out cable for analog audio out. Use this combination digital video and audio connector for sound. For future use . Other models have a block of RCA connectors (yellow, white and red) to enable Pay Per View purchasing and Caller ID (if your satellite dish here. Appendix 1: Receivers Front and Back Panels 1. You can be plugged in port. 2. ETHERNET - Connect your phone line here to feed a VCR or DVD player...
System Manual
Page 112
... current options and instructions to connect your DIRECTV HD Receiver. However, wireless connections may be connected using Whole-Home DVR service. Note: For the most reliable connection. If you must run cables from a network router to your Receiver to the Internet, please visit directv.com/getconnected. Your house must be easiest method if you will need: A compatible DIRECTV Receiver, such as the DIRECTV HD Receiver (models H21 or later), DIRECTV Plus® HD DVR Receiver (models HR20 or later) or DIRECTV Plus® DVR (model R22). Model...
... current options and instructions to connect your DIRECTV HD Receiver. However, wireless connections may be connected using Whole-Home DVR service. Note: For the most reliable connection. If you must run cables from a network router to your Receiver to the Internet, please visit directv.com/getconnected. Your house must be easiest method if you will need: A compatible DIRECTV Receiver, such as the DIRECTV HD Receiver (models H21 or later), DIRECTV Plus® HD DVR Receiver (models HR20 or later) or DIRECTV Plus® DVR (model R22). Model...
System Manual
Page 113
... Network Your HD Receiver (High-Definition Receivers) If you have Whole-Home DVR Service: Professionally Installed Cinema Connection Kit Because Whole-Home DVR service uses a network to share programs between your DIRECTV receivers, only a professionally installed Cinema Connection Kit can be used to connect to the Internet. this will disable the Whole-Home network and disable playlist sharing. If you have DECA Connected Home Adapters connected to your HD Receiver, you must use a professionally installed Cinema Connection Kit to connect to the Internet. Never connect an Ethernet cable...
... Network Your HD Receiver (High-Definition Receivers) If you have Whole-Home DVR Service: Professionally Installed Cinema Connection Kit Because Whole-Home DVR service uses a network to share programs between your DIRECTV receivers, only a professionally installed Cinema Connection Kit can be used to connect to the Internet. this will disable the Whole-Home network and disable playlist sharing. If you have DECA Connected Home Adapters connected to your HD Receiver, you must use a professionally installed Cinema Connection Kit to connect to the Internet. Never connect an Ethernet cable...
System Manual
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... Rear Panel - 106-107, 110-111 Receiver Problems - 78-86 Recent Searches - 32 Remote Control - 14-15, 65, 66, back cover buttons - 14-15 modes - 14, 65 problems - 82 Repair - 11, 84, 85, 86, 87, 91 Reset passcode - 34 receiver - 71, 74, 76, 105, 109 Resolution - 27, 63, 64, 105, 119, 120, 121 Resolution Indicator - 105 Restart - 68 RF Remote - 66 Router - 112, 113, 114, 116, 117 S Satellite Data...
... Rear Panel - 106-107, 110-111 Receiver Problems - 78-86 Recent Searches - 32 Remote Control - 14-15, 65, 66, back cover buttons - 14-15 modes - 14, 65 problems - 82 Repair - 11, 84, 85, 86, 87, 91 Reset passcode - 34 receiver - 71, 74, 76, 105, 109 Resolution - 27, 63, 64, 105, 119, 120, 121 Resolution Indicator - 105 Restart - 68 RF Remote - 66 Router - 112, 113, 114, 116, 117 S Satellite Data...
System Manual
Page 132
... apply to a channel directly; Function varies on your TV. NUMBERS & DASH Tune to DIRECTV Digital Video Recorders. press and hold for hint on -screen hints. LIST Displays the To Do list. SELECT Selects any menu and returns to previous channel viewed. MUTE Toggles sound volume on /off whichever equipment the MODE switch is highlighted in orange text can be programmed to function with your DIRECTV® Receiver and TV on -screen menus. POWER Turns on /off...
... apply to a channel directly; Function varies on your TV. NUMBERS & DASH Tune to DIRECTV Digital Video Recorders. press and hold for hint on -screen hints. LIST Displays the To Do list. SELECT Selects any menu and returns to previous channel viewed. MUTE Toggles sound volume on /off whichever equipment the MODE switch is highlighted in orange text can be programmed to function with your DIRECTV® Receiver and TV on -screen menus. POWER Turns on /off...
Installation Guide
Page 13
.... DIRECTV Set-Top Box Information for the Installer 4.4 Multi-Tuner Data Port Commands A new set to 0x01. Table 4-4: Multi-Tuner Commands Summary Comman d Code Command Label Description 0x9A GetTuner Get the number of tuners and their designations. 0x8A GetPrimaryStatusMT Get the status information of current channel. 0x8B GetCurrentChannelMT Get the major and minor numbers of the tuned channel. 0x9D GetSignalQualityMT Get the signal level for the list of...
.... DIRECTV Set-Top Box Information for the Installer 4.4 Multi-Tuner Data Port Commands A new set to 0x01. Table 4-4: Multi-Tuner Commands Summary Comman d Code Command Label Description 0x9A GetTuner Get the number of tuners and their designations. 0x8A GetPrimaryStatusMT Get the status information of current channel. 0x8B GetCurrentChannelMT Get the major and minor numbers of the tuned channel. 0x9D GetSignalQualityMT Get the signal level for the list of...
Installation Guide
Page 37
... +5V tolerant. The DIRECTV set-top box's +5V OUT line can source up to the DIRECTV set top box models support a wired IR input port. DIRECTV, Inc. The IR signal must be left unterminated in Figure 7-1. This port permits third party infrared control devices to issue remote control commands to 100mA of 42 March 5, 2008 DTV-MD-0058 DIRECTV Set-Top Box Information for the Installer 7 Wired IR Input Port 7.1 Introduction Some DIRECTV set top box via a wired...
... +5V tolerant. The DIRECTV set-top box's +5V OUT line can source up to the DIRECTV set top box models support a wired IR input port. DIRECTV, Inc. The IR signal must be left unterminated in Figure 7-1. This port permits third party infrared control devices to issue remote control commands to 100mA of 42 March 5, 2008 DTV-MD-0058 DIRECTV Set-Top Box Information for the Installer 7 Wired IR Input Port 7.1 Introduction Some DIRECTV set top box via a wired...
Installation Guide
Page 42
.... Universal Time Coordinate. DIRECTV, Inc. National Television Systems Committee. Direct broadcast satellite. Necessary to purchase movies when the subscriber does not connect the phone to control a subscriber's service channel authorization and decryption. Sony/Phillips Digital Interface. Commonly used as the "access card" or "smart card". See CAM. On-Screen Display. A satellite operating in the Integrated Receiver Decoder to the IRD. Outdoor Unit. DIRECTV's new generation of 42 March 5, 2008 DTV-MD-0058 Digital Video Recorder. Right...
.... Universal Time Coordinate. DIRECTV, Inc. National Television Systems Committee. Direct broadcast satellite. Necessary to purchase movies when the subscriber does not connect the phone to control a subscriber's service channel authorization and decryption. Sony/Phillips Digital Interface. Commonly used as the "access card" or "smart card". See CAM. On-Screen Display. A satellite operating in the Integrated Receiver Decoder to the IRD. Outdoor Unit. DIRECTV's new generation of 42 March 5, 2008 DTV-MD-0058 Digital Video Recorder. Right...