System Manual
Page 5
...;. Because this user guide was not professionally installed or you are ready to start enjoying access to searching for and finding your DIRECTV® Receiver, you just added a surround sound system or other equipment, please see Chapter 4: Settings. We'll take you step by ...to over 285 channels of TV programming, satellite music and a great selection of the biggest box office movies from what is shown here. Welcome! Getting Connected If a professional installed your favorite programs. This user guide applies to the DIRECTV Family! For information and pricing regarding programming...
...;. Because this user guide was not professionally installed or you are ready to start enjoying access to searching for and finding your DIRECTV® Receiver, you just added a surround sound system or other equipment, please see Chapter 4: Settings. We'll take you step by ...to over 285 channels of TV programming, satellite music and a great selection of the biggest box office movies from what is shown here. Welcome! Getting Connected If a professional installed your favorite programs. This user guide applies to the DIRECTV Family! For information and pricing regarding programming...
System Manual
Page 11
...risk of fire or electric shock. The DIRECTV® Receiver should be easily accessible. • CAUTION: Electric Shock - do not attempt to article 820, requires that the satellite dish coaxial cable shield be placed on the front panel of your receiver. • The telecommunication network voltage used...near anything WET or HOT! always take it . • Always unplug the DIRECTV® Receiver, TV and other equipment before plugging any cables. • The only way to place your attention to Satellite Dish Installer: This reminder is required. Note to articles 810 and 820 of ...
...risk of fire or electric shock. The DIRECTV® Receiver should be easily accessible. • CAUTION: Electric Shock - do not attempt to article 820, requires that the satellite dish coaxial cable shield be placed on the front panel of your receiver. • The telecommunication network voltage used...near anything WET or HOT! always take it . • Always unplug the DIRECTV® Receiver, TV and other equipment before plugging any cables. • The only way to place your attention to Satellite Dish Installer: This reminder is required. Note to articles 810 and 820 of ...
System Manual
Page 52
...left to pick the programming package that says, "Acquiring Satellite Info". When you to select a language. Using the arrow keys on !) 3. Note your service address, social security number and a valid major credit card. 2. Your receiver is activate your DIRECTV® service. Next you'll be asked in ...you will allow you 're ready, just call 1-800-531-5000 to do is gathering information from the satellite for the onscreen program guide. Use the Product Information...
...left to pick the programming package that says, "Acquiring Satellite Info". When you to select a language. Using the arrow keys on !) 3. Note your service address, social security number and a valid major credit card. 2. Your receiver is activate your DIRECTV® service. Next you'll be asked in ...you will allow you 're ready, just call 1-800-531-5000 to do is gathering information from the satellite for the onscreen program guide. Use the Product Information...
System Manual
Page 54
...the same color of the video and audio outputs on the connectors your digital satellite receiver; All A/V jacks and inputs are available on your setup. To obtain the best picture quality, make sure the receiver is connected directly to an OUT. Due to restrictions imposed by copyright holders... may include content protection measures that may need to purchase additional cables depending on all receivers and TV models. Connections Connections for Auxiliary Equipment If you upgrade your TV, get a new DIRECTV Receiver, or add new equipment such as a TV or VCR) to the AC power supply...
...the same color of the video and audio outputs on the connectors your digital satellite receiver; All A/V jacks and inputs are available on your setup. To obtain the best picture quality, make sure the receiver is connected directly to an OUT. Due to restrictions imposed by copyright holders... may include content protection measures that may need to purchase additional cables depending on all receivers and TV models. Connections Connections for Auxiliary Equipment If you upgrade your TV, get a new DIRECTV Receiver, or add new equipment such as a TV or VCR) to the AC power supply...
System Manual
Page 66
...is initially set up to RF, select "Remote Control" and then "IR/RF Setup". Refer to repeat the satellite setup procedure. 66 DIRECTV® NON-DVR USER GUIDE To change your receiver is getting or to the model number printed on the top left corner of transmission from up . However, you... can come here to see the satellite signal strength your remote method of your system is typically only used by installers when your DIRECTV Remote Control. While...
...is initially set up to RF, select "Remote Control" and then "IR/RF Setup". Refer to repeat the satellite setup procedure. 66 DIRECTV® NON-DVR USER GUIDE To change your receiver is getting or to the model number printed on the top left corner of transmission from up . However, you... can come here to see the satellite signal strength your remote method of your system is typically only used by installers when your DIRECTV Remote Control. While...
System Manual
Page 73
... "Parental, Fav's & Setup." 4. Select "System Setup," then "Info & Test." 5. If you continue to initiate diagnostic procedures on your digital satellite receiver. Chapter 5 - jacks, cables, etc. -- Select "Run System Test". If your DIRECTV® Receiver: 1. Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Troubleshooting Tips Run the System Test The System Test allows you to run a system...
... "Parental, Fav's & Setup." 4. Select "System Setup," then "Info & Test." 5. If you continue to initiate diagnostic procedures on your digital satellite receiver. Chapter 5 - jacks, cables, etc. -- Select "Run System Test". If your DIRECTV® Receiver: 1. Chapter Chapter Chapter Chapter Chapter Chapter 1 2 3 Troubleshooting Tips Run the System Test The System Test allows you to run a system...
System Manual
Page 74
... on the screen, progress freezes during download. Press any key on the front of the DIRECTV® Receiver and wait for program guide information to be normal. If satellite data acquisition still does not move forward, press the RESET button behind the access panel door ...Your TV's timer may be about to begin, so the receiver is on or changes channels unexpectedly Your receiver changes to a different channel without a remote control command. Check your To Do List to see the progress bar again. - Check your satellite dish isn't adjusted properly. Solution: - This may be ...
... on the screen, progress freezes during download. Press any key on the front of the DIRECTV® Receiver and wait for program guide information to be normal. If satellite data acquisition still does not move forward, press the RESET button behind the access panel door ...Your TV's timer may be about to begin, so the receiver is on or changes channels unexpectedly Your receiver changes to a different channel without a remote control command. Check your To Do List to see the progress bar again. - Check your satellite dish isn't adjusted properly. Solution: - This may be ...
System Manual
Page 78
... - Possible Causes: - Wait for the weather to the satellite. - If your signal strength is coming from the program source (for example, you see a message that blocks your line of sight to clear and your DIRECTV® Receiver and the satellite dish for loose or broken connections. - There may be... an obstruction to relocate your DIRECTV® Receiver. - If the problem is lower than 70 (60 or lower on HD receivers) on any others), wait for the ...
... - Possible Causes: - Wait for the weather to the satellite. - If your signal strength is coming from the program source (for example, you see a message that blocks your line of sight to clear and your DIRECTV® Receiver and the satellite dish for loose or broken connections. - There may be... an obstruction to relocate your DIRECTV® Receiver. - If the problem is lower than 70 (60 or lower on HD receivers) on any others), wait for the ...
System Manual
Page 79
...Parental, Fav's & Setup," then "System Setup." Solution: - To change your receiver's preferences: Press the MENU key on directv.com to see if it Your Program Guide is selected. - You will need to directv.com, click on the System Setup screen to complete this process. Channels missing from... Service, ext. 721. Chapter 5 - The channels might be logged into your receiver information, go to be incorrectly configured. - Your satellite dish may need to be excluded from the Guide; From the Satellite Dish Type screen, make sure the proper dish type is missing channels, or you...
...Parental, Fav's & Setup," then "System Setup." Solution: - To change your receiver's preferences: Press the MENU key on directv.com to see if it Your Program Guide is selected. - You will need to directv.com, click on the System Setup screen to complete this process. Channels missing from... Service, ext. 721. Chapter 5 - The channels might be logged into your receiver information, go to be incorrectly configured. - Your satellite dish may need to be excluded from the Guide; From the Satellite Dish Type screen, make sure the proper dish type is missing channels, or you...
System Manual
Page 88
...harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Operation is subject to part 15 of the FCC Rules. Responsible Party: DIRECTV, Inc. 2230 E. These limits are designed to provide ...reasonable protection against harmful interference in a residential installation. 88 DIRECTV® NON-DVR USER GUIDE Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV • Trade Name: DIRECTV • Type of Equipment: DIRECTV Satellite Receiver • Model Numbers: D or H Federal Communications Commission (...
...harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Operation is subject to part 15 of the FCC Rules. Responsible Party: DIRECTV, Inc. 2230 E. These limits are designed to provide ...reasonable protection against harmful interference in a residential installation. 88 DIRECTV® NON-DVR USER GUIDE Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV • Trade Name: DIRECTV • Type of Equipment: DIRECTV Satellite Receiver • Model Numbers: D or H Federal Communications Commission (...
System Manual
Page 89
... modifications not expressly approved by ACTA. If this equipment does cause harmful interference to radio or television reception, which the DIRECTV® Receiver is no guarantee that to which can radiate radio frequency energy and, if not installed and used in interference to this... booklet, prepared by one or more of the following measures: • Reorient or relocate the receiving satellite dish antenna. • Increase the separation between the equipment and the DIRECTV® Receiver. • Connect the equipment into an outlet on a circuit different from the U.S. To meet...
... modifications not expressly approved by ACTA. If this equipment does cause harmful interference to radio or television reception, which the DIRECTV® Receiver is no guarantee that to which can radiate radio frequency energy and, if not installed and used in interference to this... booklet, prepared by one or more of the following measures: • Reorient or relocate the receiving satellite dish antenna. • Increase the separation between the equipment and the DIRECTV® Receiver. • Connect the equipment into an outlet on a circuit different from the U.S. To meet...
System Manual
Page 91
...DO NOT DISASSEMBLE THIS EQUIPMENT. If you disconnect the equipment until the problem is resolved. We recommend the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment. Chapter 6 - Telephone companies report that you have questions about what will disable alarm...destructive to customer terminal equipment connected to which this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. DIRECTV, Inc. 2230 E. Warranty & Other Information 91 4 5 6 It does not contain any ...
...DO NOT DISASSEMBLE THIS EQUIPMENT. If you disconnect the equipment until the problem is resolved. We recommend the installation of this DIRECTV Satellite Receiver does not disable your alarm equipment. Chapter 6 - Telephone companies report that you have questions about what will disable alarm...destructive to customer terminal equipment connected to which this unit, for repair or warranty information, please contact DIRECTV Customer Care at the address and phone number listed below. DIRECTV, Inc. 2230 E. Warranty & Other Information 91 4 5 6 It does not contain any ...
System Manual
Page 107
...quality. 6. For future use the white and red RCA connectors below it ). 9. Your receiver must be purchased separately. 3. Note that supports both audio and video. SATELLITE IN (SWM-1) - Some model receivers support an external adapter for Composite Video and RCA audio can use . (USB 2.0 Host... 5V = 500mA) 8. Use this satellite in through a direct power cord. 10. HDMI - A Single ...
...quality. 6. For future use the white and red RCA connectors below it ). 9. Your receiver must be purchased separately. 3. Note that supports both audio and video. SATELLITE IN (SWM-1) - Some model receivers support an external adapter for Composite Video and RCA audio can use . (USB 2.0 Host... 5V = 500mA) 8. Use this satellite in through a direct power cord. 10. HDMI - A Single ...
System Manual
Page 111
... a second set of audio cables to TV using RF coaxial cable. USB PORT - PHONE - Use to connect the DIRECTV Receiver to an electrical outlet. This jack provides the most basic connection, carrying good sound and video quality. 3. Connect the ... a surge protector to another component, such as a VCR. SATELLITE IN - Connects the DIRECTV Receiver to the DIRECTV Receiver using the VIDEO connection. 7. Connect a standard TV antenna or cable feed to your DIRECTV Receiver from the DIRECTV Receiver's OUT TO TV. 5. Appendix 1: Receivers Front and Back Panels 1. OFF-AIR IN - S-VIDEO -...
... a second set of audio cables to TV using RF coaxial cable. USB PORT - PHONE - Use to connect the DIRECTV Receiver to an electrical outlet. This jack provides the most basic connection, carrying good sound and video quality. 3. Connect the ... a surge protector to another component, such as a VCR. SATELLITE IN - Connects the DIRECTV Receiver to the DIRECTV Receiver using the VIDEO connection. 7. Connect a standard TV antenna or cable feed to your DIRECTV Receiver from the DIRECTV Receiver's OUT TO TV. 5. Appendix 1: Receivers Front and Back Panels 1. OFF-AIR IN - S-VIDEO -...
System Manual
Page 127
...Control - 14-15, 65, 66, back cover buttons - 14-15 modes - 14, 65 problems - 82 Repair - 11, 84, 85, 86, 87, 91 Reset passcode - 34 receiver - 71, 74, 76, 105, 109 Resolution - 27, 63, 64, 105, 119, 120, 121 Resolution Indicator - 105 Restart - 68 RF Remote - 66 Router - 112, 113..., 114, 116, 117 S Satellite Data Acquisition - 78 Satellite Signal Strength - 74 ScoreGuide™ - 49 Searching for Shows - 30-32 by channel - 31 by title - 30 by keyword - 32 by person - 31 Settings...
...Control - 14-15, 65, 66, back cover buttons - 14-15 modes - 14, 65 problems - 82 Repair - 11, 84, 85, 86, 87, 91 Reset passcode - 34 receiver - 71, 74, 76, 105, 109 Resolution - 27, 63, 64, 105, 119, 120, 121 Resolution Indicator - 105 Restart - 68 RF Remote - 66 Router - 112, 113..., 114, 116, 117 S Satellite Data Acquisition - 78 Satellite Signal Strength - 74 ScoreGuide™ - 49 Searching for Shows - 30-32 by channel - 31 by title - 30 by keyword - 32 by person - 31 Settings...
Installation Guide
Page 42
... IRD LHCP LNB NTSC ODU OPPV OSD PCM PPV RF RHCP RID S/P DIF Smart card STB UTC Definition Advanced Program Guide. A satellite operating in the Integrated Receiver Decoder to individual consumers. Receiver Identification. See CAM. DIRECTV Set-Top Box Information for high power broadcasting from space to control a subscriber's service channel authorization and decryption...
... IRD LHCP LNB NTSC ODU OPPV OSD PCM PPV RF RHCP RID S/P DIF Smart card STB UTC Definition Advanced Program Guide. A satellite operating in the Integrated Receiver Decoder to individual consumers. Receiver Identification. See CAM. DIRECTV Set-Top Box Information for high power broadcasting from space to control a subscriber's service channel authorization and decryption...
Technical Brief
Page 2
...Super Buddy) - A problem was detected reading your internal storage device. Your receiver might be a simple initialization error or a critical fault. (HR24 / H24 only) This error indicates a failure of this page is confidential, proprietary DIRECTV business information and is intended for error 43. greater than 10dB for single tuner..., tuners locked but replace if problem continues. This can be a simple initialization error or a critical fault. Verify all satellite positions that may be level issue with tuner 1, tuner 2 or both tuners. greater than 10db for signal.
...Super Buddy) - A problem was detected reading your internal storage device. Your receiver might be a simple initialization error or a critical fault. (HR24 / H24 only) This error indicates a failure of this page is confidential, proprietary DIRECTV business information and is intended for error 43. greater than 10dB for single tuner..., tuners locked but replace if problem continues. This can be a simple initialization error or a critical fault. Verify all satellite positions that may be level issue with tuner 1, tuner 2 or both tuners. greater than 10db for signal.
Technical Brief
Page 3
...48-xxx Whole Home DVR (MRV) network diagnostics (Hx24 capable only) Will be reported if the network bandwidth is insufficient to meet DIRECTV specifications which is being degraded due to excessive interference, as opposed to signal attenuation which point a code 45 will track this information ... in single tuner mode via guided setup. Technician Bulletin Issue 17 2010 - 10.25.10 Diagnostic Code Issue 45-xxx Critical Satellite Data not Received Your receiver restarted at which points to a likely coax (scrapped together RG 59), diplexed off -air antenna, and no off air signals...
...48-xxx Whole Home DVR (MRV) network diagnostics (Hx24 capable only) Will be reported if the network bandwidth is insufficient to meet DIRECTV specifications which is being degraded due to excessive interference, as opposed to signal attenuation which point a code 45 will track this information ... in single tuner mode via guided setup. Technician Bulletin Issue 17 2010 - 10.25.10 Diagnostic Code Issue 45-xxx Critical Satellite Data not Received Your receiver restarted at which points to a likely coax (scrapped together RG 59), diplexed off -air antenna, and no off air signals...
Technical Brief
Page 5
...troubleshooting for 47 or 48, you may wish to reboot the external storage device and when up and running, reboot the receiver. These tests check for the incorrect satellite dish. This issue can be replaced. The customer may see a 79 code reported. These network drops may be unlawful... 920 OSD and missing channel remaps for authorized users only. 5 Unauthorized use, disclosure or copying of this page is confidential, proprietary DIRECTV business information and is strictly prohibited and may not be reported if unexpected MRV network drops have been observed by this issue; Code...
...troubleshooting for 47 or 48, you may wish to reboot the external storage device and when up and running, reboot the receiver. These tests check for the incorrect satellite dish. This issue can be replaced. The customer may see a 79 code reported. These network drops may be unlawful... 920 OSD and missing channel remaps for authorized users only. 5 Unauthorized use, disclosure or copying of this page is confidential, proprietary DIRECTV business information and is strictly prohibited and may not be reported if unexpected MRV network drops have been observed by this issue; Code...