DIRECTV D11 Support Question
DIRECTV D11 Support Question
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Question posted by Groovol on May 2nd, 2014
Satellite Receiver D11 Will Not Turn On
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Current Answers
Answer #1: Posted by freginold on July 5th, 2014 1:27 PM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, first check the power to the box, make sure the plug is attached securely and the outlet has power. Then check the vent on the box to be sure it is not blocked -- if it is, the insides may have overheated. Check and clean the vent and fan, then try to turn it on again. (If the box feels hot, wait for it to cool down a bit then try.) If you can’t get inside the box to clean the fan, you could spray it with some compressed air.
If the box still won't turn on, you will probably need to replace it.
If the box still won't turn on, you will probably need to replace it.
Related DIRECTV D11 Manual Pages
System Manual - Page 5
... watching TV. Getting Connected
If a professional installed your favorite programs. This user guide applies to the DIRECTV® HD Receiver and the DIRECTV® Receiver. Welcome to over 285 channels of TV programming, satellite music and a great selection of the biggest box office movies from DIRECTV CINEMA™. Because this user guide was...
System Manual - Page 11
... in construction of this device which , by reference to article 820, requires that the satellite dish coaxial cable shield be used is rated at 240VAC, a suitable attachment plug should not... be located behind the small door on the DIRECTV® Receiver must be exposed to qualified service personnel. Note to Satellite Dish Installer: This reminder is danger of explosion if batteries...
System Manual - Page 14
...® NON-DVR USER GUIDE
These two buttons turn your DIRECTV® Receiver. Simply slide the mode switch to control your TV and DIRECTV® Receiver on or off (for example a DVD player... press MENU, select "Parental, Fav's & Setup," then "System Setup," then "Remote Control" (SD Receivers: "Remote") and follow the step by that matches the component you . If your DIRECTV® System was...
System Manual - Page 26
...determine your preference. (Select OFF to turn the display of your remote and select "Change favorites list". Closed Captioning High-Definition Receivers
Select the "CC" option, then... time.
or "Remove..." Channels I Get", "Custom 1" and "Custom 2". On Standard-Definition Receivers, press the YELLOW button on your favorite channels. TV Options
Favorite Channel Lists
Select "Favorites" ...
System Manual - Page 33
... Controls enable parents to place certain restrictions on . An onscreen message will not be asked to spend or watch beyond limitations set and temporarily unlocked, turning the receiver off will be your passcode, you can also access Parental Controls by pressing INFO, then selecting "Parental", then "Parental Controls". Parental Controls
4
5
6
Chapter 2 - Whether...
System Manual - Page 42
... ID" and then select "Call Log." When the Notification option is on, you to a phone line. On SD Receivers, set up your receiver to display Caller ID, press MENU, select "Caller ID" then select "Turn On Notices."
Caller ID
Caller ID
This feature allows you 'll see your call log at any time...
System Manual - Page 52
..., you'll see a message onscreen that 's right for you prefer
and press SELECT. 4. Your receiver is also turned on hand your service address, social security number and a valid major credit card. 2. Have on...ready, just call 1-800-531-5000 to pick the programming package that says, "Acquiring Satellite Info". The first screen will allow you to DIRECTV service.
52 DIRECTV® NON-DVR ...
System Manual - Page 54
...the top of the plug to an OUT. they are listed in order, with your receiver offer good quality. SD receivers do not support HDMI, component video or digital audio. Due to restrictions imposed by copyright... outputs on the connectors your setup. Note: Not all receivers and TV models. Pick a video and audio output from the following lists based on your digital satellite receiver;
System Manual - Page 66
... transmission from up . However, you can come here to the model number printed on the top left corner of the receiver, RF transmission lets your put your system is initially set up to repeat the satellite setup procedure.
66 DIRECTV® NON-DVR USER GUIDE System Setup
IR/RF Setup
High-Definition...
System Manual - Page 73
...satellite dish, phone
connection and access card. 7. Select "Run System Test".
There are batteries in the remote control, and they are in the DIRECTV® Receiver. Turn on your remote, then select "Run Test". 6. For Standard-Definition receivers...Test allows you to initiate diagnostic procedures on your digital satellite receiver. First make sure that there is inserted in place ...
System Manual - Page 74
... the TV's timer.
74 DIRECTV® NON-DVR USER GUIDE Solution: - Solution: - DIRECTV® Receiver turns on the remote to see if there are other scheduled autotunes. If satellite data acquisition still does not move forward, press the RESET button behind the access panel door on the screen, progress freezes during download. Frequently...
System Manual - Page 78
...: - If the problem is frozen, blocky, or you see a message that blocks your line of sight to the satellite. - Weather issues are no weather problems in your area, reset your DIRECTV® Receiver using the red RESET button behind the door on any others), wait
for the weather to clear and your...
System Manual - Page 79
... . - Check Satellite Dish Type shown on Customer Service, Troubleshooting, On-Screen Messages, Please Call Customer Service, ext. 721. Help & Troubleshooting 79
4
5
6 Solution: - Your receiver information may be... to directv.com, click on the System Setup screen to be logged into your receiver information, go to a channel. To refresh your account on the remote control....
System Manual - Page 81
... instructions. Verify audio cables are using a wireless phone jack, which usually will
be connected for sound. - If your model of receiver, this will not transmit Caller ID information. If the issue continues, reset your local phone company. - Possible Causes: - Help ...by changing the input to Caller ID service through your DIRECTV® Receiver. Verify "MUTE" button is turned off.
System Manual - Page 88
... interference that may cause undesired operation. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV
• Trade Name: DIRECTV • Type of Equipment: DIRECTV Satellite Receiver • Model Numbers: D or H Federal Communications Commission (FCC): This equipment complies with the limits of a Class B digital device, pursuant to comply with both Part 15 ...
System Manual - Page 89
..., only peripherals (computer input/output devices, terminals, printers, etc.) certified to comply with the instructions, may find the following measures:
• Reorient or relocate the receiving satellite dish antenna. • Increase the separation between the equipment and the DIRECTV® Receiver. • Connect the equipment into an outlet on a circuit different from the U.S.
System Manual - Page 91
... equipment connected to which this equipment is resolved. Chapter 6 - Chapter Chapter Chapter Chapter Chapter Chapter
1
2
3
FCC Customer Information
If trouble is experienced with this DIRECTV Satellite Receiver does not disable your alarm equipment. Imperial Hwy El Segundo, CA 90245 1-800-DIRECTV If your home has specially wired alarm equipment connected to the...
System Manual - Page 111
... use a surge protector to TV using the VIDEO connection. 7. Use to connect the DIRECTV Receiver to your
DIRECTV Receiver from the DIRECTV Receiver's OUT TO TV. 5. Appendix 1: Receivers Front and Back Panels
1. OUT TO TV - SATELLITE IN - Connects the DIRECTV Receiver to a telephone wall jack to enable DIRECTV CINEMA and Pay Per View purchasing and
Caller...
System Manual - Page 127
...15 modes - 14, 65 problems - 82 Repair - 11, 84, 85, 86, 87, 91 Reset passcode - 34 receiver - 71, 74, 76, 105, 109 Resolution - 27, 63, 64, 105, 119, 120, 121
Resolution Indicator - ...105 Restart - 68 RF Remote - 66 Router - 112, 113, 114, 116, 117
S
Satellite Data Acquisition - 78 Satellite Signal Strength - 74 ScoreGuide™ - 49 Searching for Shows - 30-32
by channel - 31 by ...
Installation Guide - Page 42
...DIF
Smart card STB UTC
Definition Advanced Program Guide. A satellite operating in the Integrated Receiver Decoder to individual consumers. Trademarked name of 42
March ...screen displays. Radio Frequency. Impulse Pay Per View. Outdoor Unit. Receiver Identification. Integrated Receiver Decoder. National Television Systems Committee. Conditial Access Module. Infrared. ...
DIRECTV Knowledge Base Results
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DIRECTV On-Screen Message: "Searching for Satellite Signal"
... storm has temporarily interfered with the SAT-IN connection, and make sure that says, "Searching for Satellite Signal" when I see "Searching for satellite signal. Solutions Reset your receiver. Wait 15 seconds, then plug it back in and turn it . On-Screen Error Messages: Please Call Customer Service X711 On-Screen Message: "Please Call Customer... -
DIRECTV How to troubleshoot a black or snowy screen
... correctly. When you change channels, you may see our troubleshooting steps for "Searching for satellite signal. Turn DIRECTV Receiver off and on top. Check all receivers have a black screen with the program information on . If your dish. I have this option). Your receiver has correct guide information, but the program title and description display in a banner... -
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