DIRECTV D10 Support Question
DIRECTV D10 Support Question
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Question posted by eoMrMate on June 4th, 2014
D10 Satellite Receiver Will Not Turn On
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Current Answers
Answer #1: Posted by freginold on July 5th, 2014 8:05 AM
freginold
Member since:
December 20th, 2011 Points: 23,253,885
Member since:
December 20th, 2011 Points: 23,253,885
Hi, first check the power to the box, make sure the plug is attached securely and the outlet has power. Then check the vent on the box to be sure it is not blocked -- if it is, the insides may have overheated. Check and clean the vent and fan, then try to turn it on again. (If the box feels hot, wait for it to cool down a bit then try.) If you can’t get inside the box to clean the fan, you could spray it with some compressed air.
If the box still won't turn on, you will probably need to replace it.
If the box still won't turn on, you will probably need to replace it.
Related DIRECTV D10 Manual Pages
System Manual - Page 5
...enjoying access to the DIRECTV® HD Receiver and the DIRECTV® Receiver.
Because this user guide was not ...professionally installed or you step by step through everything from pushing the POWER button to searching for and finding your favorite programs. This user guide applies to over 285 channels of TV programming, satellite...
System Manual - Page 11
..., bathtub, pool, damp basement). Attempted self-repair may expose dangerous voltage or other risks, and incorrect reassembly can result in the DIRECTV® Receiver (other than down the middle once connected. Note to Satellite Dish Installer: This reminder is to reduce the risk of electric shock, do not operate the DIRECTV®...
System Manual - Page 14
... or if you press a button that is your TV. The mode switch must always be replaced. Turning Your Equipment On and Off
Note: Each time you need to operate your touch point to alert you...surround sound system). Use the POWER (PWR) button and Mode Switch to control your TV and DIRECTV® Receiver on -screen message will pop up to the system, so we'll start here. If you press a ...
System Manual - Page 52
...and/or DVR player. Follow the onscreen instructions. The DIRECTV® Receiver will turn on. (Make sure your TV is on the remote control, move to the language you ...message onscreen that says, "Acquiring Satellite Info". Use the Product Information page to : 1. Make sure the MODE switch at the top of the receiver, while the card number is also turned on hand your service address, ...
System Manual - Page 54
... GUIDE All of the video and audio outputs on all cables come with your digital satellite receiver; Note: Not all receivers and TV models. All A/V jacks and inputs are listed in order, with certain ... are color-coded.
Connections
Connections for Auxiliary Equipment
If you upgrade your TV, get a new DIRECTV Receiver, or add new equipment such as a TV or VCR) to the same color of the jack....
System Manual - Page 66
... away. To change your system is getting or to RF, select "Remote Control" and then "IR/RF Setup". Satellite
This option is typically only used by installers when your remote method of your receiver inside a cabinet or behind solid doors and still be able to command it from Infrared (IR) signals to...
System Manual - Page 73
...". If you to get your access card and receiver ID numbers or to initiate diagnostic procedures on your digital satellite receiver. Help & Troubleshooting 73
4
5
6 First make sure that there is inserted in the phone line or
satellite signal can give temporary false readings. are working correctly. 3.
Turn on your remote, then select "Run Test". 6. Occasional...
System Manual - Page 74
... during download.
DIRECTV® Receiver turns on the front of the DIRECTV® Receiver and wait for program guide information to be normal. May happen if your To Do List to see the progress bar again. - Frequently Asked Questions
Progress bar freezes while Acquiring Guide Data / Data From Satellite
While the "Acquiring Guide Data...
System Manual - Page 77
... or severe, especially if other household appliances or electronics are active, turn receiver back on top of the receiver. - Ensure that your DIRECTV® Receiver. If parental limits are affected. - Solution: - Wait 30 seconds for internal circuits to reset, then turn your DIRECTV® Receiver back on and enter your parental lock code at the prompt...
System Manual - Page 78
... USER GUIDE You can also check all the cable connections between your DIRECTV® Receiver and the satellite dish for 15 seconds and then plugging it back in. - If there are ...is frozen, blocky, or pixels, there may be a problem with the transmission from your satellite dish to your DIRECTV® Receiver. - Solution: - If there are usually temporary. There may be an obstruction to ...
System Manual - Page 79
... press the YELLOW button and select "Change favorites list," then "All Channels." - Solution: - To change your receiver's preferences: Press the MENU key on the remote control. - Your satellite dish may need to be refreshed. Your receiver information may be excluded from the Favorites list currently in the Guide but I can't tune to it...
System Manual - Page 88
... El Segundo, CA 90245 1-800-DIRECTV
• Trade Name: DIRECTV • Type of Equipment: DIRECTV Satellite Receiver • Model Numbers: D or H Federal Communications Commission (FCC): This equipment complies with both Part 15... this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
System Manual - Page 91
... phone number listed below. Chapter 6 - Warranty & Other Information 91
4
5
6 Chapter Chapter Chapter Chapter Chapter Chapter
1
2
3
FCC Customer Information
If trouble is experienced with this DIRECTV Satellite Receiver does not disable your alarm company, telephone company or a qualified installer. It does not contain any user-serviceable components.
System Manual - Page 107
... function properly. For future use . (USB 2.0 Host 5V = 500mA) 8. For future use . Some model receivers support an external adapter for Component Video and RCA audio. green, red, blue. You can be plugged in .
107 HDMI - Use this satellite in through a direct power cord. 10. Note that supports both audio and video. Other...
System Manual - Page 111
... with the audio jacks (S-Video only carries picture information, not sound) to connect to another component, such as a VCR. Connects the DIRECTV Receiver to the satellite dish antenna. 2. Connects the DIRECTV Receiver to safeguard your TV. 6. S-VIDEO - If your TV has an S-Video jack,
use an S-Video jack, use it ). 10. Connect the...
System Manual - Page 127
...15 modes - 14, 65 problems - 82 Repair - 11, 84, 85, 86, 87, 91 Reset passcode - 34 receiver - 71, 74, 76, 105, 109 Resolution - 27, 63, 64, 105, 119, 120, 121
Resolution Indicator - ...105 Restart - 68 RF Remote - 66 Router - 112, 113, 114, 116, 117
S
Satellite Data Acquisition - 78 Satellite Signal Strength - 74 ScoreGuide™ - 49 Searching for Shows - 30-32
by channel - 31 by ...
Installation Guide - Page 42
... Module. A satellite operating in the Integrated Receiver Decoder to individual consumers. Integrated Receiver Decoder. Radio Frequency. Receiver Identification. Sony/Phillips...access control of 42
March 5, 2008 DTV-MD-0058 On-Screen Display. Direct broadcast satellite. National Television Systems Committee. DIRECTV Set-Top Box Information for high power broadcasting from...
Technical Brief - Page 2
... Diagnostic code 15 indicates the drive is strictly prohibited and may be required. Verify all satellite positions that may be unlawful. If levels are present and connected. If not present, ...13/+18 ODU test for diagnostic codes 40, 41, 42, 43.
Replace the receiver. Replace the receiver. Attempt reboot but missing guide data. Verify cabling from the ODU to verify transponder...
Technical Brief - Page 3
... degraded due to excessive interference, as cable TV or MATV. Technician Bulletin
Issue 17 2010 - 10.25.10
Diagnostic Code
Issue
45-xxx Critical Satellite Data not Received
Your receiver restarted at which point a code 45 will be displayed.
A DECA BB must be installed to connect the MRV network to a likely coax (scrapped...
Technical Brief - Page 5
... its internal storage once rebooted without the external device connected.
Code 82 indicates the receiver is set for the incorrect satellite dish. If 47 or 48 were not reported and only a 79, further troubleshooting is actually present. Your receiver is configured for a SL-5 ODU, when a SL-3 ODU is required. Code 83 indicates the...
DIRECTV Knowledge Base Results
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DIRECTV DIRECTV Receiver Manuals
... equipment. To view and print these pages, you need Adobe Acrobat Reader. Models D10 Download manual D11 D12 HR10-250 HR20 HR21 HR21P HR22 HR23 HR24 H10 H20 H21...Control Programming Steps Receiver Reset Instructions Information about your system from the links below and find a system manual for your DIRECTV satellite dish On-Screen Message: "Searching for Satellite Signal" Troubleshooting ... -
DIRECTV How to troubleshoot a black or snowy screen
... top of the screen: If the problem is below 70 (or below 60 on HD receivers) in many areas. Turn TV off and on. Turn DIRECTV Receiver off and on transponders 1 and 2, see zero strength on top. Check all receivers have a black screen with the program information on transponders 4, 12, 18, 20, 26 and 28... -
DIRECTV On-Screen Error Messages: Channel/Station Not Available
If you have a satellite dish with 2, 3 or 5 low noise blockers (LNBs), and you have a dish with 2, 3 or 5 LBs, go to your service by turning it off and unplugging it 's because only a few ... On-Screen Error Messages: Please Call Customer Service X745 If you see if you were tuning to receive inputs correctly. Your service may not be set up to a channel number where we do not ...
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