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Featured DIRECTV Questions
What type of coupons, discounts and promotions does DIRECTV offer?
What is the best place to go to find DIRECTV coupons, discounts and promotions?
(Posted by Anonymous-7558 218 days ago)
How do I cancel my DIRECTV service?
I want to cancel my DIRECTV service. Can I do this online or do I need to call them?
(Posted by Anonymous-7561 245 days ago)
Where can I find Directv remote codes?
I want to have my other components run from my Directv remote, but I can't find the remote codes any...
(Posted by Anonymous-7564 263 days ago)
Where can I find recent DIRECTV reviews?
I am looking into DIRECTV, but would like to read honest ratings and reviews first.
(Posted by Anonymous-7555 282 days ago)
How do I apply for a job with DIRECTV?
What is the best way to find out about career opportunities and jobs with DIRECTV? I would like to f...
(Posted by barnhill 296 days ago)
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More DIRECTV Questions
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My Directv Reciever Quit
My Directv reciever quit I ordered a new one but they are on backorder. I have a used one bought a y...
(Posted by poochy 1 day ago)
I Get Some Channels On One Of My Tvs, But Not All. How Do I Reset The Channels?
The other TVs in the house get all I'm due, but this one only gets a few.
(Posted by ccroteau 1 day ago)
I Currently Have Directtv But Want Now Internet Connection.
I was looking at Qwest service and they offer a bundle discount for Direct TV . DO YOU OFFER DISCOUN...
(Posted by YOLANDABROMERO 2 days ago)
I Have A Remote That Don't Work With A Insignia Tv. Who Can Help Me?
(Posted by bdhurney 6 days ago)
How Do I Get The Receiver Back Up After A Thunderstorm And The Power Has Been Of
(Posted by terryvarnadore 6 days ago)
I Have A Suspended Account Which I Want To Cancel
(Posted by rik1944 6 days ago)
Ordering Movies
What phone number do I call and how do I order movies. ? Can I do it from my remote, and how??
(Posted by leetalkington 10 days ago)
Hooking Up Tv To Dvd Player
Need help hooking up tv to dvd player. Remote will not change channel so the dvd can play. Do I hook...
(Posted by karenwill321 12 days ago)
The Direct Tv Techs Were At Our House Today And Converted An Older Tv So That It
(Posted by Anonymous-17476 13 days ago)
My Tv Wont Change Channels It Keeps Saying Call Customer Service & Choose Messag
771 receiver 135548
(Posted by Anonymous-17458 13 days ago)
Crappy Service
Is it normal for Direct tv to put you off for 7 days for service to a existing 10 year customer?
(Posted by bhacker08 14 days ago)
Stations Pixelating
Several of my stations are startingto pixelating. So much so that I can't watch them anymore. This s...
(Posted by tomhendricks 15 days ago)
I Need To Make A Payment Arragement
(Posted by Anonymous-17221 23 days ago)
What Does It Take To Get Problem Fixed
reciever picking up only half of transponders every other one girect tv techs have been out here 6 t...
(Posted by smoot2146 30 days ago)
Input2
We had a dvd player on our tv in one room. The tv since has stopped working. So we took the tv from ...
(Posted by renteriabonnie 31 days ago)
Direct Customer Service #
I am looking for the direct non toll free # to contact directv customer service. I am in canada and ...
(Posted by stevehoff2000 35 days ago)
I Cann't Reprogram Tv Remote. I Have Followed The Directions, No Code Worked
I do not have sound and turn on/off abilities in TV mode. I have an older Mitsubishi TV. I cleared t...
(Posted by kehrs8 36 days ago)
Cancel Service
Need to cancel service, how long is customer service open
(Posted by sassy61455 37 days ago)
Not Receiving Channels
Account which we use only in our RV is 74917679 has been on suspension. We talked to customer servic...
(Posted by madriverjel2 40 days ago)
Hd Receiver Faulty
Where is a location for customer service where I can exchange the hd receiver? I live in Carlsbad, C...
(Posted by glazerka 40 days ago)
How Can I Get My Acct. Cleared Of Stating That My Equipment Was Not Returned.
I have Fed X numbers showing that both pkgs. were delivered.
(Posted by mallorygarland 42 days ago)
Rebate Form
I am suppose to go to directy.com/rebate and click on the link for early canncellation fee then prin...
(Posted by bearsrabbits 42 days ago)
Need Hd Tv Service In Commercial Vehicle.
Have been transferred to ten different departments, no one has been able to resolve. Simply put, we ...
(Posted by pmullins 44 days ago)
I Received A New Receiver Upgrade And Hooked It Up And Now My Tv Doesnt Work.
(Posted by waloco2 44 days ago)
What Is The Cost Of Adding Another Tv? It Is Digital
(Posted by dukkelise13 46 days ago)
Popping Noise
I have one receiver it makes a short screech or pop every few minutes. the trouble began early this ...
(Posted by jimandles 49 days ago)
Is This Service Free?
(Posted by Anonymous-16762 51 days ago)
Free Hd Swap.
I got my hd reciever @ the flea market. and theytold meit was already swap. I would like to get a ne...
(Posted by chavezbertha 52 days ago)
Where Do I Go For My Free Mpg Swap
I got a letter saying I could get a free receiver upgrade?
(Posted by gage1761 52 days ago)
Searching For Satellite...my Direct Tv Goes Out On Many Occasions. Why?
(Posted by sullihouse 53 days ago)
Ability To Puchase Siriously Sinatra Channel On Direct Tv
We enjoy Direct TV ~ the only station which we are not able to enjoy is the Siriously Sinatra which ...
(Posted by diannedidomizio 53 days ago)
How Can I Cancel My Direct Tv Service From Canada? The 800 Phone Number Doesn't
seem to work and you can't cancel on line.
(Posted by john70493 56 days ago)
Hd Tv Svc For 2 Sets; Internet Service; Phone Service Bundle Price Quote
(Posted by RITA22000 58 days ago)
Disconnected Recerver Box
We are remodeling, had to disconect the recerver box, now that it's reconnected it tells me "chennel...
(Posted by phowell1941 60 days ago)
Cinema On-demand With Remote
(Posted by cmrlife 61 days ago)
New Receiver
They sent me a new receiver. Its different than the old and I can't connect it. Meantime the blue li...
(Posted by jmay444 62 days ago)
Pbs
knryI'm a customer in Albuquerque NM. I no longer have our PBS affiliate (KNME) available; there is ...
(Posted by rupaco 62 days ago)
We Have Advr Receiver But Not An Hd. For The Past Two Weeks It Has Developed A
jumpy picture that seems to be getting worse. HELP It's very annoying!
(Posted by tandcmeltzer 63 days ago)
How Do I Record Two Shows At Once? My Dvr Is Only Allowing One Show To Record.
(Posted by hmt84ht 63 days ago)
Service Interruption
My Screen says it has detected a problem with the hard drive. It has taken the whole night and morni...
(Posted by shundana 63 days ago)
How Can I Find Active Outlets Without Connecting Receiver And Tv?
(Posted by rpbowersox 64 days ago)
Why Does This Loose The Signal When The Sun Is Shining? This Is Total B*** S***
(Posted by kjtoys 69 days ago)
Useing My Direct T.v. In My Trailer.
How can I use my direct t.v. box in my camping trailer? I have a satalite receiver.
I subscribe to ...
(Posted by jsanborn9 70 days ago)
Cancellation Process
Need to contact finance department to discuss the withdraw from my account when the final bill was n...
(Posted by slillard60 72 days ago)
The Sound,channel Changer,mute Options On My Remote Control Will Not Work.
My TV is a RCA LCD flat screen. The volume,(up,or down) sound,mute, selections will not work. I have...
(Posted by InfernoRedCamaro 79 days ago)
Can I Get Any Italian Channels Or Any Of The Language Supported Channels
(Posted by georgios68camaro 79 days ago)
My Receiver Box Has A High Pitch Hum. What Can I Do To Stop It?
(Posted by gelusk 80 days ago)
How Do I Turn Off The Subtitle On Directv ?
subtitle is on it as set up by a directv technician how do I turn it off?
(Posted by tcatolico 82 days ago)
Our Direct Tv Has Not Worked After They Dowload The Updateseven After I Reboot
(Posted by tealady12003 84 days ago)
Can You Provide Instructions On How To Connect A Dvd Player?
(Posted by canofaridj 84 days ago)
Does Direct Tv Require Deposit Right Away... Or Can It Be Billed To 1st Bill?
(Posted by je9966 85 days ago)
When Using Closed Captions, The Channel Icons Block Words.need To Remove Them.
(Posted by raymondb2 86 days ago)
How To Cancel No One To Talk To
How can i cancel an installation for june 9th, 8-12am? No one to talk to or leave a message with. Al...
(Posted by vegascarolyn 86 days ago)
Checking Satelitte Settings
Our dish has been stuck on the main screen that says "Step 1 of 2: Checking Satellite setings...,.th...
(Posted by kim00564 86 days ago)
My Reciever Just Keeps Shutting Off...
I
Richard and Char Smithhave a fairly new accunt and this morning when we turned on the T.V the rec...
(Posted by bostoncountry2001 86 days ago)
Cannot Get Remote To Change Channels
(Posted by rutha67 86 days ago)
Contact Needed
My account is deliquent and service has been interrupted. I need to speak with someone asap. I have ...
(Posted by thefizz020202 86 days ago)
How Do I Get Audio Back On My Hd Receiver. Rebooted Receiver Several Times.
Got picture back after two reboots but still have no audio. What do I have to do to get sound.
(Posted by rkm 86 days ago)
What's Going On With Tv Today Thru Directv
Can't change channel' with remote or can't even shut tv off or on. Receiver or remote not working. N...
(Posted by rjlm 86 days ago)
How Do I Cancel A Scheduled Service Call
My unit started working I need to cancel the service call that is scheduled today between 4 and 8 pm...
(Posted by vickiblanton 86 days ago)
International Receiver Not Working
(Posted by sunsnow1s 86 days ago)
What Does Code 14-759 Mean
(Posted by Anonymous-16174 86 days ago)
Directv Remote Handset Won't Change Channels Doesn't Work
(Posted by judyrussellwhite 86 days ago)
Our Remote Is Stuck On One Channel
We can not get our remote to change channels. We can turn the tv on and off and change the volume.
(Posted by tcbsue 86 days ago)
How To Get Some One To Help Withservice
(Posted by doray 86 days ago)
How Can I Eliminate The Channel Icons In The Lower Right Corner Of The Screen
(Posted by raymondb2 86 days ago)
My Tv Turns On But The Box Won't
(Posted by janetleonardi 86 days ago)
I Have Three Tv's On Direct Tv--one Is Not Recieving A Signal.
(Posted by ndngolfer18 86 days ago)
Recording Working Now
OK, I unplugged and removed card then plugged back up and inserted card and hit red button to reset ...
(Posted by Anonymous-16165 86 days ago)
Recording Box Not Working
Yes I did what the Tech guy said and after 5 tries it is still not working. Very upset.
(Posted by Anonymous-16165 86 days ago)
Solution To Recording Box Not Working
AFter 40 minutes with them the guy said they were having signal problems. He instructed me to take c...
(Posted by Anonymous-16165 86 days ago)
Cannot Control Reciever Directly Or With Remote Even After Reset
(Posted by dewitt1967 86 days ago)
Why Do I Not Have Any Reception On My Hdtv
(Posted by fedak 86 days ago)
My Remote Isn't Working And The Batteries Are Good
I had to reset the box this morning as there was no signal when I turned on the tv and no power on t...
(Posted by llrough 86 days ago)
How Long Will Service Be Out? What Was The Cause?
(Posted by kenmcteer 86 days ago)
Numbers For Directv #1-800-531-5000 It's Busy, Main Ca # 1-310-535-5000 Not Open
I called these numbers and they direct you back to the 1-800-531-5000 number until they open at 8 pa...
(Posted by Anonymous-16165 86 days ago)
No Boxes Working This Morning. Different One In Office Is Working, What Going O
Someone else said there isn't working this morning either and can't get through to customer service
(Posted by Anonymous-16165 86 days ago)
My Recorder Wont Com On
(Posted by Anonymous-16162 86 days ago)
Is Directtv Down In The 87114 Albuquerque Area?
(Posted by steveviola 86 days ago)
We Cannot Switch Channels On Direct Tv On All Four Tvs In Our House On Account
(Posted by gaisfeld 86 days ago)
My Remote Want Respond To Any Thing Except The Volume.
(Posted by barbsaf 86 days ago)
How Do I Get A Replacement For A Broken Remote Control?
The Mode switch has broken. Where do I get a replacement?
(Posted by kse3000 86 days ago)
Remote Not Working With Box/new Batteries Installed
Remote does not change channels or show guide only increases volume and power I have changed the bat...
(Posted by dkr829 87 days ago)
Reading No Or Weak Signal Help?
TV screen reading no or weak signal. Have no picture. Worked earlier this am.
(Posted by buckmap 87 days ago)
I Ordered Direct Tv And The Money Was Taken Off My Credit Card
I ordered direct tv and it was taken off my card and i was asked when it will be installed
(Posted by nancypeterson10200 93 days ago)
Satellite Dish Is Not Picking Up Signal Can Get Local Stations But Not Cable Stt
(Posted by rjo9999 93 days ago)
Why My Tvin The Kitchen Is Not Working?
(Posted by barbaraboudreau 96 days ago)
Our Dish Is Out--we Have Unpluged The Receiver No Luck? A Storm Went Through
(Posted by laurasauter 98 days ago)
New Customber;why Do I Need Dvr For $7 Per Mo.have New Bluray
(Posted by twr325 102 days ago)
When Recording A Future Program, Does Receiver And Tv Need To Be On? Even If No
Do both receiver and tv need to be powered on even when no one is in the room or watching tv????
(Posted by srstudmrsc 108 days ago)
Can The Usb Port On The Receiver Be Used To Control The Receiver?
(Posted by rharbert 108 days ago)
How Do I Program My Remote To Work The Dvd Player?
(Posted by kperkins2003 109 days ago)
No Signal
(Posted by Anonymous-15847 112 days ago)
I Am Not Getting A Signal For My Local Chanels.
I'm not receiving a signal for my local chanels.
(Posted by lgenereux1 113 days ago)
My Directv Service Is Out?
Hi there i been trying to get some help with our satalight service
(Posted by louisestates 122 days ago)
Can I Get My Bill Emailed To Me For This Month. I Shredded Bill By Mistake
(Posted by pjd9388 122 days ago)
Who Do I Contact For A Consumer Comaplaint When Direct Tv Is Billing Us For A S?
Direct TV came for a service call and the tech stated that the problem was clearly not our fault, bu...
(Posted by wilez4 123 days ago)
Message Call Customer Service 721
(Posted by prafaz45 128 days ago)
I Would Like To Look At A Connection Guide For My Direct Tv To Tv
(Posted by nhintz1 131 days ago)
The Audio For My Hdmi Isnt Working But The Video Is Working
the audio isnt working but the video is on my hdmi cable box, its not the tv cause its up all the wa...
(Posted by Anonymous-15562 133 days ago)
Remote Control Buttons Worn Out. How Do I Get A Replacement?
(Posted by McAlister 134 days ago)
Why Can't I Get On 3. I Can't Use Directv.
The DirectV won't come on but I can use the regular TV.
(Posted by dukeeric2 135 days ago)
Why Do You Have It Set Up So That Customers Cannot Complain About Poor Customer
(Posted by starman426 135 days ago)
We Travel With A Portalel Dish Can We Recieve The Local Channels Of The Area We
(Posted by mvspaniolo 136 days ago)
How Do I Connect A Dvd Player Through The Direct Tv Box?
(Posted by shawnrineker 137 days ago)
Will Like To Contact Customers Service
I will like the telephone number that I can report a payment on my account.
(Posted by vsukhdeo 138 days ago)
I Have No Picture On Either Tv. What's Wrong ?
(Posted by mauragarino 139 days ago)
How Do U Contact The Ceo Of Directtv
(Posted by cozfield 140 days ago)
My Screen Says 711
(Posted by bhh5555 140 days ago)
I Am Moving And Need To Know Where To Return Cable Boxes
(Posted by crystalchstnt 140 days ago)
We Have Lost Local Channels But Still Receive Cable Channels
(Posted by kim 140 days ago)
Why Is There No Sound?
The sound going out was intermittent but now its all out. No sound at all.
What can I check and or ...
(Posted by markjackson 142 days ago)
They Will Screw You
I was advised if I pay online or send a check to call and let them know. I called and was put throug...
(Posted by califdreamn 145 days ago)
Why Won't They Reconnect?
I paid $20.00 over required amount through my bank's bill pay. I contacted them to let them know the...
(Posted by califdreamn 145 days ago)
My Tv Doesn't Have A Signal After We Have Tried To Switch One Out With Another.
(Posted by bengels 147 days ago)
My Remote Does Not Work Correctily
There is no display on TV screen when I change channels. Most of the buttons on remote does not work
(Posted by williamdavis92 155 days ago)
If A Remote Control Is No Longer Working What Must I Do?
(Posted by Anonymous-15025 156 days ago)
One Of Our Boxes Isn't Working, Just Static And The Power And Record Buttons Jus
(Posted by markkercher 158 days ago)
I Ordered Hardy St Pierre Fight, Will I Get That On All 3 Tv Sets?
(Posted by rliving13 160 days ago)
We Want Wv Local Channels. Dish Provides Them. Why Not Direct Tv?
Our neighbors receive local channels out of the Clarksburg, WV, area. We are told they do not broad...
(Posted by sondra1 161 days ago)
Why Controller Makes Loud Screech From Tv Speakers?
(Posted by richandbarb 167 days ago)
What Happened To Xm Radio? I Would Like To Have It Back.
(Posted by gmamo57 174 days ago)
Do You Need Home Phone Line To Receive Nhl Center Ice?
(Posted by snowdogb52 178 days ago)
Why Is Wwe Smackdown On My Network Tv Not Available In All Areas
(Posted by rhondie 179 days ago)
Hit A Button On Remote And Now Trying To Get Signal Back Lost My Signal
(Posted by sparkiemarge123 190 days ago)
I Get Xm Radio From Direct Tv But I Can't Find The Top 40 Station. Pls Help
I subscribe to Direct TV which includes some XM Radio stations. My friend has music from the 1940's ...
(Posted by skw85712 192 days ago)
New Room
I recently moved my direct TV box into another room but when i hook it up and yes it is hooked up co...
(Posted by qfitzhug 193 days ago)
New Service
I have a question if i purchase a new package will i still be able to use my home phone to fax and w...
(Posted by pyoungberg 196 days ago)
I Need Your Contact Phone In Canada
(Posted by vcdubon 203 days ago)
I Have 3 Tvs In My House. 2 Work Fine. The 3rd One Is Giving No Sat Signal.....
(Posted by jpeixoto 203 days ago)
When Does My Current Account Expire?
I am forced to change to Dish tv because trees are in the way of my currect Directv dish. When can I...
(Posted by sksheehan 205 days ago)
Need Billing Address For Customer In Fulton Mississippi
What is the billing address for a customer in Fulton Mississippi?
(Posted by Anonymous-13849 208 days ago)
How Do I Delete The Spanish Subtitles From The Screen?
(Posted by jzemcik 216 days ago)
Why Do I Not Receive Monthly Statements In The Mail?
(Posted by babbett 219 days ago)
Why Does My Remote Guide Not List HD Channels?
(Posted by mprs21 223 days ago)
Why Do I Get 'searching For Sat. Sig.' When I Change Stations
Only one of 2 tvs gets this message.The other tunes in immediately.
(Posted by theekin 235 days ago)
How Do I Get A Copy Of My Latest Statement
(Posted by stan81433 238 days ago)
What Is Worng With My Signal
only in the morn,when i start the tv does this happen.I have no signal,for all the chanels,so i have...
(Posted by teckdog1011 241 days ago)
How Do I Get My Dvd To Work With Direct Tv?
(Posted by lal1944 242 days ago)
Reception Is Going Off And On
most of the channels freeze up, get scrambled looking, and sometimes go out altogether. When it goes...
(Posted by lewissteve 243 days ago)
Is There A Service Outage In Fort Worth Texas?
(Posted by basham 247 days ago)
Where Can I Get The Adapter For The Hd Receiver As Mine Doesn't Work Anymore
(Posted by Anonymous-12889 247 days ago)
One Of Our Boxes Does Not Work The Light Is Out And We Can Only Change Channels
by hand. we have had direct for at least four years. Are we allowed to get a free replacement box?
(Posted by kbossy1 247 days ago)
Searching For Signal On Satellite In 2...(771)
(Posted by yikyak1 251 days ago)
Why Do I Not Get Full Screen Picture On My 47 Inch Tv
i have the have hd service but local channels do not fill the screen. i cannot strech the picture to...
(Posted by lvservhim 253 days ago)
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