User Guide
Page 5
... a Page Overlay 4.28 Using the Status Monitor 4.29 Installing Status Monitor 4.29 Reinstalling Status Monitor 4.30 Removing Status Monitor 4.30 Opening the Troubleshooting Guide 4.31 Changing the Status Monitor Program Setting .... 4.31 Setting Up a Locally Shared Printer 4.32 In Windows 9x/Me 4.32 In Windows NT 4.0/2000/XP 4.33 Chapter 5: MAINTAINING YOUR...
... a Page Overlay 4.28 Using the Status Monitor 4.29 Installing Status Monitor 4.29 Reinstalling Status Monitor 4.30 Removing Status Monitor 4.30 Opening the Troubleshooting Guide 4.31 Changing the Status Monitor Program Setting .... 4.31 Setting Up a Locally Shared Printer 4.32 In Windows 9x/Me 4.32 In Windows NT 4.0/2000/XP 4.33 Chapter 5: MAINTAINING YOUR...
User Guide
Page 6
...Avoiding Paper Jams When Printing on the A5-sized Paper 6.14 Tips for Avoiding Paper Jams 6.15 Solving Print Quality Problems 6.16 Troubleshooting Error Messages 6.21 Common Windows Problems 6.22 Appendix A: PRINTING FROM DOS APPLICATIONS About the Remote Control Panel A.2 Installing the Remote ... Panel A.3 Selecting Print Settings A.4 Starting the Remote Control Panel A.4 Using the Remote Control Panel Tabs A.5 Appendix B: INSTALLING PRINTER OPTIONS Precautions When Installing Printer Options B.2 Installing Memory B.3 Removing the Memory B.6 Installing an Optional Paper Tray B.7 v
...Avoiding Paper Jams When Printing on the A5-sized Paper 6.14 Tips for Avoiding Paper Jams 6.15 Solving Print Quality Problems 6.16 Troubleshooting Error Messages 6.21 Common Windows Problems 6.22 Appendix A: PRINTING FROM DOS APPLICATIONS About the Remote Control Panel A.2 Installing the Remote ... Panel A.3 Selecting Print Settings A.4 Starting the Remote Control Panel A.4 Using the Remote Control Panel Tabs A.5 Appendix B: INSTALLING PRINTER OPTIONS Precautions When Installing Printer Options B.2 Installing Memory B.3 Removing the Memory B.6 Installing an Optional Paper Tray B.7 v
User Guide
Page 17
... is no paper, open cover, or uninstalled toner cartridge. See "Troubleshooting Error Messages" on page 6.21. In Manual Feed mode, if there is near the end of its life, the Online/ Error LED lights orange. If the printer is printing the received data, the Online/Error LED blinks green fast... ready to cancel printing. Understanding the Control Panel Online/Error and Toner Save LEDs LED Description If the Online/Error lights green, the printer is experiencing an error, such as jammed paper, no paper in the Multi-purpose tray, the Online/Error LED blinks red. If the ...
... is no paper, open cover, or uninstalled toner cartridge. See "Troubleshooting Error Messages" on page 6.21. In Manual Feed mode, if there is near the end of its life, the Online/ Error LED lights orange. If the printer is printing the received data, the Online/Error LED blinks green fast... ready to cancel printing. Understanding the Control Panel Online/Error and Toner Save LEDs LED Description If the Online/Error lights green, the printer is experiencing an error, such as jammed paper, no paper in the Multi-purpose tray, the Online/Error LED blinks red. If the ...
User Guide
Page 18
... sheet" (see page 5.7) is disabled. If the Online/Error and Toner Save LEDs blink, your printer has a network card, the network configuration sheet prints out with a printer configuration sheet. Printing configuration sheets In Ready mode, press and hold this button for about 20 seconds ... mode, 1 this button for Source from your software application. Cleaning inside printer In Ready mode, press and hold this LED lights and the Toner Save mode is enabled. For detailed information, see "Troubleshooting Error Messages" on page 3.12. LED Description If you have reset the...
... sheet" (see page 5.7) is disabled. If the Online/Error and Toner Save LEDs blink, your printer has a network card, the network configuration sheet prints out with a printer configuration sheet. Printing configuration sheets In Ready mode, press and hold this button for about 20 seconds ... mode, 1 this button for Source from your software application. Cleaning inside printer In Ready mode, press and hold this LED lights and the Toner Save mode is enabled. For detailed information, see "Troubleshooting Error Messages" on page 3.12. LED Description If you have reset the...
User Guide
Page 108
...the Windows task bar. NOTE: When the Status monitor balloon appears to any printer error. Note that this icon. Or, From the Start menu, select Programs or All ProgramsÆ Aficio BP20 Series ÆTroubleshooting guide. It may take several minutes. Setting the value close to 1 ...second causes the computer to check the printer status more frequently, thereby allowing a faster response to indicate an error,...
...the Windows task bar. NOTE: When the Status monitor balloon appears to any printer error. Note that this icon. Or, From the Start menu, select Programs or All ProgramsÆ Aficio BP20 Series ÆTroubleshooting guide. It may take several minutes. Setting the value close to 1 ...second causes the computer to check the printer status more frequently, thereby allowing a faster response to indicate an error,...
User Guide
Page 119
... stop the process, turn the power off. Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to verify installation of paper from the tray and prints out a cleaning sheet with a printer configuration sheet. If your printer has a network card, the network configuration sheet prints out with dust or toner...
... stop the process, turn the power off. Use the configuration page to view current printer settings, to help troubleshoot printer problems, or to verify installation of paper from the tray and prints out a cleaning sheet with a printer configuration sheet. If your printer has a network card, the network configuration sheet prints out with dust or toner...
User Guide
Page 120
This chapter includes: • Troubleshooting Checklist • Solving General Printing Problems • Solving Network Printing Problems • Clearing Paper Jams • Solving Print Quality Problems • Troubleshooting Error Messages • Common Windows Problems 6 Solving problems This chapter provides helpful information for what to do if you encounter an error while using your printer.
This chapter includes: • Troubleshooting Checklist • Solving General Printing Problems • Solving Network Printing Problems • Clearing Paper Jams • Solving Print Quality Problems • Troubleshooting Error Messages • Common Windows Problems 6 Solving problems This chapter provides helpful information for what to do if you encounter an error while using your printer.
User Guide
Page 121
... is interrupted during printing, go to "Clearing Paper Jams" on page 6.8. Troubleshooting Checklist If the printer is not working properly, perform the series of checks in the printer, go to "Solving General Printing Problems" on page 6.3. If completing the checklist... does not resolve the printer problem, check the following troubleshooting sections. • "Solving General Printing Problems" on page 6.3. • "Troubleshooting Error Messages" on page 6.21. • "Common Windows Problems" on page 6.16....
... is interrupted during printing, go to "Clearing Paper Jams" on page 6.8. Troubleshooting Checklist If the printer is not working properly, perform the series of checks in the printer, go to "Solving General Printing Problems" on page 6.3. If completing the checklist... does not resolve the printer problem, check the following troubleshooting sections. • "Solving General Printing Problems" on page 6.3. • "Troubleshooting Error Messages" on page 6.21. • "Common Windows Problems" on page 6.16....
User Guide
Page 135
...toner cartridge needs cleaning. Try reprinting the job. • The moisture content of paper may be dirty. Try a different brand of the printer is dirty, or paper is improperly loaded, print quality maybe reduced. See "Cleaning the Inside" on page 5.3. If faded areas, generally ... paper. • The toner cartridge may be able to temporarily extend the toner cartridge life. The manufacturing processes can cause some areas to troubleshoot the problem. See "Vertical repetitive defects" on page C.3. • The transfer roller may be defective. If this does not improve the ...
...toner cartridge needs cleaning. Try reprinting the job. • The moisture content of paper may be dirty. Try a different brand of the printer is dirty, or paper is improperly loaded, print quality maybe reduced. See "Cleaning the Inside" on page 5.3. If faded areas, generally ... paper. • The toner cartridge may be able to temporarily extend the toner cartridge life. The manufacturing processes can cause some areas to troubleshoot the problem. See "Vertical repetitive defects" on page C.3. • The transfer roller may be defective. If this does not improve the ...
User Guide
Page 140
..., see "Clearing Paper Jams" on page 6.8. • Paper Tray is near the end of its life. SOLVING PROBLEMS 6.21 Troubleshooting Error Messages When the printer experiences an error, the control panel will indicate an error message with the indicator lights. Close the front cover. You can temporarily reestablish...orange The toner cartridge is empty. Load paper into the Multi-purpose Tray. • If the printer is receiving data, the Online/ Error LED slowly blinks green. • If the printer is no paper in the Multi-purpose Tray. Online/Error LED blinks red • You pressed the...
..., see "Clearing Paper Jams" on page 6.8. • Paper Tray is near the end of its life. SOLVING PROBLEMS 6.21 Troubleshooting Error Messages When the printer experiences an error, the control panel will indicate an error message with the indicator lights. Close the front cover. You can temporarily reestablish...orange The toner cartridge is empty. Load paper into the Multi-purpose Tray. • If the printer is receiving data, the Online/ Error LED slowly blinks green. • If the printer is no paper in the Multi-purpose Tray. Online/Error LED blinks red • You pressed the...