User Guide
Page 3
CONTENTS Chapter 1: INTRODUCTION Special Features 1.2 Printer Components 1.4 Front View 1.4 Rear View 1.5 Understanding the Control Panel 1.6 Online/Error and Toner Save LEDs 1.6 Cancel button 1.7 Chapter 2: SETTING UP YOUR PRINTER Unpacking 2.2 Selecting a Location 2.3 Installing the Toner Cartridge 2.4 Loading Paper 2.7 Changing the Paper Size in the Paper Tray ......... 2.9 Connecting a Printer Cable 2.11 For Local Printing 2.11 For Network...
CONTENTS Chapter 1: INTRODUCTION Special Features 1.2 Printer Components 1.4 Front View 1.4 Rear View 1.5 Understanding the Control Panel 1.6 Online/Error and Toner Save LEDs 1.6 Cancel button 1.7 Chapter 2: SETTING UP YOUR PRINTER Unpacking 2.2 Selecting a Location 2.3 Installing the Toner Cartridge 2.4 Loading Paper 2.7 Changing the Paper Size in the Paper Tray ......... 2.9 Connecting a Printer Cable 2.11 For Local Printing 2.11 For Network...
User Guide
Page 6
...Paper Jams When Printing on the A5-sized Paper 6.14 Tips for Avoiding Paper Jams 6.15 Solving Print Quality Problems 6.16 Troubleshooting Error Messages 6.21 Common Windows Problems 6.22 Appendix A: PRINTING FROM DOS APPLICATIONS About the Remote Control Panel A.2 Installing the Remote Control... Panel A.3 Selecting Print Settings A.4 Starting the Remote Control Panel A.4 Using the Remote Control Panel Tabs A.5 Appendix B: INSTALLING PRINTER OPTIONS Precautions When Installing Printer Options B.2 Installing Memory B.3 Removing the Memory B.6 Installing an Optional Paper Tray B.7 v
...Paper Jams When Printing on the A5-sized Paper 6.14 Tips for Avoiding Paper Jams 6.15 Solving Print Quality Problems 6.16 Troubleshooting Error Messages 6.21 Common Windows Problems 6.22 Appendix A: PRINTING FROM DOS APPLICATIONS About the Remote Control Panel A.2 Installing the Remote Control... Panel A.3 Selecting Print Settings A.4 Starting the Remote Control Panel A.4 Using the Remote Control Panel Tabs A.5 Appendix B: INSTALLING PRINTER OPTIONS Precautions When Installing Printer Options B.2 Installing Memory B.3 Removing the Memory B.6 Installing an Optional Paper Tray B.7 v
User Guide
Page 17
... the LED stops blinking. Understanding the Control Panel Online/Error and Toner Save LEDs LED Description If the Online/Error lights green, the printer is ready to cancel printing. If you press the Cancel button while the printer is not designed for your printer, the Online/Error LED blinks orange and red alternately. 1.6 INTRODUCTION If the...
... the LED stops blinking. Understanding the Control Panel Online/Error and Toner Save LEDs LED Description If the Online/Error lights green, the printer is ready to cancel printing. If you press the Cancel button while the printer is not designed for your printer, the Online/Error LED blinks orange and red alternately. 1.6 INTRODUCTION If the...
User Guide
Page 18
... Cancel button for 0.5 second in the Multi-purpose tray, when you have reset the printer. This item restores the factory default of the network configuration. For detailed information, see "Troubleshooting Error Messages" on page 3.12. Network card Default Setting (When you use the Network card...Save mode is disabled. Manual Feeding Press this button for about 6 seconds until all LEDs blink fast, and release. If the Online/Error and Toner Save LEDs blink, your software application. INTRODUCTION 1.7 If you load paper in Ready mode, 1 this LED lights and ...
... Cancel button for 0.5 second in the Multi-purpose tray, when you have reset the printer. This item restores the factory default of the network configuration. For detailed information, see "Troubleshooting Error Messages" on page 3.12. Network card Default Setting (When you use the Network card...Save mode is disabled. Manual Feeding Press this button for about 6 seconds until all LEDs blink fast, and release. If the Online/Error and Toner Save LEDs blink, your software application. INTRODUCTION 1.7 If you load paper in Ready mode, 1 this LED lights and ...
User Guide
Page 19
In Ready mode, press this button to Ready mode. This may take some time depending on page 4.11. 1.8 INTRODUCTION The Online/Error LED blinks while the print job is cleared from both the printer and the computer, and then the printer returns to turn the Toner Save mode on or off Description Press this button during printing. Function Canceling print job Toner Save mode on/off . For detailed information, see "Using the Toner Save Mode" on the size of the print job.
In Ready mode, press this button to Ready mode. This may take some time depending on page 4.11. 1.8 INTRODUCTION The Online/Error LED blinks while the print job is cleared from both the printer and the computer, and then the printer returns to turn the Toner Save mode on or off Description Press this button during printing. Function Canceling print job Toner Save mode on/off . For detailed information, see "Using the Toner Save Mode" on the size of the print job.
User Guide
Page 35
It will help for setting IP address. Installing Printer Software The supplied CD-ROM contains Windows printing software, DOS RCP, an on-line User's Guide and Acrobat Reader to easily set IP address. See ... for user to view the User's Guide. For information about using the CD-ROM. • Aficio BP20 Series PCL6 printer driver for DOS applications. See page 2.32 2.16 SETTING UP YOUR PRINTER See page 2.18. • Status Monitor appears when printing error occurs. If you are printing from Windows: You can install the following...
It will help for setting IP address. Installing Printer Software The supplied CD-ROM contains Windows printing software, DOS RCP, an on-line User's Guide and Acrobat Reader to easily set IP address. See ... for user to view the User's Guide. For information about using the CD-ROM. • Aficio BP20 Series PCL6 printer driver for DOS applications. See page 2.32 2.16 SETTING UP YOUR PRINTER See page 2.18. • Status Monitor appears when printing error occurs. If you are printing from Windows: You can install the following...
User Guide
Page 106
..., and No on the network. • You can use the Status Monitor in Windows 98/Me/NT 4.0/2000/XP. NOTEs: If your printer is not already connected to the computer, the following screen. If the maintenance window does not appear, click Start and then Run. Then the... connect the printer to connect the printer at the end of your printer and click Next. Click Next. 4 Select your drive and click OK. 2 Click Next. 3 Select Custom installation. PRINTING TASKS 4.29 Using the Status Monitor If an error occurs while printing, the Status Monitor window appears, showing the error. Type X:\...
..., and No on the network. • You can use the Status Monitor in Windows 98/Me/NT 4.0/2000/XP. NOTEs: If your printer is not already connected to the computer, the following screen. If the maintenance window does not appear, click Start and then Run. Then the... connect the printer to connect the printer at the end of your printer and click Next. Click Next. 4 Select your drive and click OK. 2 Click Next. 3 Select Custom installation. PRINTING TASKS 4.29 Using the Status Monitor If an error occurs while printing, the Status Monitor window appears, showing the error. Type X:\...
User Guide
Page 108
... ProgramsÆ Aficio BP20 Series ÆTroubleshooting guide. Note that this icon. Setting the value close to 1 second causes the computer to check the printer status more frequently, thereby allowing a faster response to indicate an error, you select Cancel Printing, turn the printer off and then...data which is complete. • Display when error occurs during printing the Status monitor balloon appears when an error occurs while printing. • Schedule an automatic status checking every allows the computer to update the printer status regularly. If you can cancel the current ...
... ProgramsÆ Aficio BP20 Series ÆTroubleshooting guide. Note that this icon. Setting the value close to 1 second causes the computer to check the printer status more frequently, thereby allowing a faster response to indicate an error, you select Cancel Printing, turn the printer off and then...data which is complete. • Display when error occurs during printing the Status monitor balloon appears when an error occurs while printing. • Schedule an automatic status checking every allows the computer to update the printer status regularly. If you can cancel the current ...
User Guide
Page 115
3 Gently shake the toner cartridge from side to side five or six times to redistribute the toner. Ensure that the cover is not firmly closed . If it off with a dry cloth and wash clothing in cold water. Make sure that the toner cartridge snaps into the printer. Hot water sets toner into fabric. 4 Reinsert the toner cartridge into place. 5 Close the front cover. NOTE: If toner gets on your clothing, wipe it is securely closed , printing errors may occur when you print. 5.4 MAINTAINING YOUR PRINTER
3 Gently shake the toner cartridge from side to side five or six times to redistribute the toner. Ensure that the cover is not firmly closed . If it off with a dry cloth and wash clothing in cold water. Make sure that the toner cartridge snaps into the printer. Hot water sets toner into fabric. 4 Reinsert the toner cartridge into place. 5 Close the front cover. NOTE: If toner gets on your clothing, wipe it is securely closed , printing errors may occur when you print. 5.4 MAINTAINING YOUR PRINTER
User Guide
Page 118
If it is securely closed , printing errors may lower print quality. Printing a cleaning sheet Your printer can be discarded. 1 Ensure that the cover is not firmly closed . you should use this feature if you are experiencing blurred, faded, or smeared ... panel for about 10 seconds. This process will clean the drum inside the toner cartridge. 5 Reinsert the toner cartridge and close the cover. MAINTAINING YOUR PRINTER 5.7 This feature activates as a default depending on the country. 5 If you use inferior quality paper, because such paper may occur when you print. 6 ...
If it is securely closed , printing errors may lower print quality. Printing a cleaning sheet Your printer can be discarded. 1 Ensure that the cover is not firmly closed . you should use this feature if you are experiencing blurred, faded, or smeared ... panel for about 10 seconds. This process will clean the drum inside the toner cartridge. 5 Reinsert the toner cartridge and close the cover. MAINTAINING YOUR PRINTER 5.7 This feature activates as a default depending on the country. 5 If you use inferior quality paper, because such paper may occur when you print. 6 ...
User Guide
Page 120
This chapter includes: • Troubleshooting Checklist • Solving General Printing Problems • Solving Network Printing Problems • Clearing Paper Jams • Solving Print Quality Problems • Troubleshooting Error Messages • Common Windows Problems 6 Solving problems This chapter provides helpful information for what to do if you encounter an error while using your printer.
This chapter includes: • Troubleshooting Checklist • Solving General Printing Problems • Solving Network Printing Problems • Clearing Paper Jams • Solving Print Quality Problems • Troubleshooting Error Messages • Common Windows Problems 6 Solving problems This chapter provides helpful information for what to do if you encounter an error while using your printer.
User Guide
Page 121
If the page is feeding paper correctly. If completing the checklist does not resolve the printer problem, check the following troubleshooting sections. • "Solving General Printing Problems" on page 6.3. • "Troubleshooting Error Messages" on page 6.21. • "Common Windows Problems" on page 6.16. See page 2.15.... • If a demo page does not print, check the paper supply in the paper tray. • If the paper jams in the printer, go to "Solving ...
If the page is feeding paper correctly. If completing the checklist does not resolve the printer problem, check the following troubleshooting sections. • "Solving General Printing Problems" on page 6.3. • "Troubleshooting Error Messages" on page 6.21. • "Common Windows Problems" on page 6.16. See page 2.15.... • If a demo page does not print, check the paper supply in the paper tray. • If the paper jams in the printer, go to "Solving ...
User Guide
Page 122
... error occurs, contact your service representative. The connection cable between the computer and the printer is another computer that is working properly and attempt to the correct one port, make sure that all of the print settings are correct. For many software applications, the paper source selection is incorrect. receiving power. Select Aficio...
... error occurs, contact your service representative. The connection cable between the computer and the printer is another computer that is working properly and attempt to the correct one port, make sure that all of the print settings are correct. For many software applications, the paper source selection is incorrect. receiving power. Select Aficio...
User Guide
Page 127
... tray is outside of your machine and cause a short circuit. Clearing Paper Jams Occasionally, paper can 't see it may damage the metal parts inside the printer. See "Paper Specifications" on page C.3. • Paper that is loaded improperly or overfilled. • The tray has been pulled out during a print job. • The...
... tray is outside of your machine and cause a short circuit. Clearing Paper Jams Occasionally, paper can 't see it may damage the metal parts inside the printer. See "Paper Specifications" on page C.3. • Paper that is loaded improperly or overfilled. • The tray has been pulled out during a print job. • The...
User Guide
Page 140
.... You can temporarily reestablish print quality by redistributing the remaining toner in the Online/Error Tray. 6 LED lights red • The front cover is open. Troubleshooting Error Messages When the printer experiences an error, the control panel will indicate an error message with the indicator lights. LED status legend symbol for "light off" symbol for...
.... You can temporarily reestablish print quality by redistributing the remaining toner in the Online/Error Tray. 6 LED lights red • The front cover is open. Troubleshooting Error Messages When the printer experiences an error, the control panel will indicate an error message with the indicator lights. LED status legend symbol for "light off" symbol for...
User Guide
Page 141
... Problems and Solutions The toner cartridge is not turned on page 2.4. Reinstall the printer driver. • Ensure that came with your printer. Remove the old toner cartridge and install a new one. Online/Error LED blinks orange and red alternately Common Windows Problems Problem "File in the driver..., it will also cause this message. "Error Writing to the Microsoft Windows 9x/Me/NT 4.0/2000/XP User's Guide that the cables are connected correctly, and the printer is on. • If bi-directional communication is empty. Close all other...
... Problems and Solutions The toner cartridge is not turned on page 2.4. Reinstall the printer driver. • Ensure that came with your printer. Remove the old toner cartridge and install a new one. Online/Error LED blinks orange and red alternately Common Windows Problems Problem "File in the driver..., it will also cause this message. "Error Writing to the Microsoft Windows 9x/Me/NT 4.0/2000/XP User's Guide that the cables are connected correctly, and the printer is on. • If bi-directional communication is empty. Close all other...
User Guide
Page 170
... envelopes, print 3.14 error, solve 6.21 F face down output tray 3.5 face up output tray 3.6 Favorite setting, use 4.14 features printer 1.2 printer driver 2.17 fit to page printing 4.19 H help, use 4.14 I image mode 4.8 install printer driver for Windows 2.16 printer options B.1 Remote Control ... M memory DIMM, install B.3 Multiple pages per sheet printing 4.15 Multi-Purpose Tray, use 3.8 N network printing cable, connect 2.13 locally shared printer, set 4.32 O option, install memory DIMM B.3 paper tray 2 B.7 optional tray, install B.7 orientation, print 4.5 output location, select 3.5 overlay...
... envelopes, print 3.14 error, solve 6.21 F face down output tray 3.5 face up output tray 3.6 Favorite setting, use 4.14 features printer 1.2 printer driver 2.17 fit to page printing 4.19 H help, use 4.14 I image mode 4.8 install printer driver for Windows 2.16 printer options B.1 Remote Control ... M memory DIMM, install B.3 Multiple pages per sheet printing 4.15 Multi-Purpose Tray, use 3.8 N network printing cable, connect 2.13 locally shared printer, set 4.32 O option, install memory DIMM B.3 paper tray 2 B.7 optional tray, install B.7 orientation, print 4.5 output location, select 3.5 overlay...