Getting Started
Page 17
... printer. To access the Fax Solutions Software, select Fax History and Settings on the Productivity Studio Welcome Screen. • Check ink levels, order print cartridges, and find maintenance information. • Troubleshoot. • Use the "I Want To" menu and adjust how faxes are sent... icon of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs ªLexmark 9500 Series. 3 Select Productivity Studio. • Scan, copy, fax, e-mail, or print a photo or document. • Transfer photos. • Make ...
... printer. To access the Fax Solutions Software, select Fax History and Settings on the Productivity Studio Welcome Screen. • Check ink levels, order print cartridges, and find maintenance information. • Troubleshoot. • Use the "I Want To" menu and adjust how faxes are sent... icon of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs ªLexmark 9500 Series. 3 Select Productivity Studio. • Scan, copy, fax, e-mail, or print a photo or document. • Transfer photos. • Make ...
Getting Started
Page 40
... error before trying to print again. Make sure the power cord is plugged into a properly grounded outlet. CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 3 Reinsert the cartridges. Troubleshooting 40 RELOAD PAPER Remove the paper from the paper support, and then load the paper again. Try... appears on the printer display or on , make sure the printer is properly connected to print. Page does not print These are possible solutions. CHECK INK Check the ink levels, and install new print cartridges if necessary.
... error before trying to print again. Make sure the power cord is plugged into a properly grounded outlet. CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 3 Reinsert the cartridges. Troubleshooting 40 RELOAD PAPER Remove the paper from the paper support, and then load the paper again. Try... appears on the printer display or on , make sure the printer is properly connected to print. Page does not print These are possible solutions. CHECK INK Check the ink levels, and install new print cartridges if necessary.
Getting Started
Page 57
...this package, installing the printing device software, or using the print cartridges inside is not less than 30 seconds between the end of ink will remain in the cartridge when replacement is available at www.lexmark.com. The associated equipment shall be set to stop working after... are present on all analog telephone lines in Switzerland. The Lexmark filter must be set to the same number within the following license/agreement: The patented print cartridge(s) contained inside , confirms your point of ink. Utilisation de ce produit en Suisse Cet appareil nécessite...
...this package, installing the printing device software, or using the print cartridges inside is not less than 30 seconds between the end of ink will remain in the cartridge when replacement is available at www.lexmark.com. The associated equipment shall be set to stop working after... are present on all analog telephone lines in Switzerland. The Lexmark filter must be set to the same number within the following license/agreement: The patented print cartridge(s) contained inside , confirms your point of ink. Utilisation de ce produit en Suisse Cet appareil nécessite...
User's Guide
Page 10
Cleaning the scanner glass...184 Cleaning the exterior of the printer...184 Ordering supplies...185 Ordering print cartridges ...185 Ordering paper and other supplies...185 Troubleshooting 187 Setup troubleshooting...187 Incorrect language appears on the display...187 Power button... during automatic two-sided printing ...207 Partial document or photo prints ...207 Photo smudges or scratches...208 Checking the print cartridges...208 Ink levels seem incorrect...208 Ink levels seem to go down too quickly ...209 A blank or incorrect page prints...209 Characters on printout are missing or unexpected...
Cleaning the scanner glass...184 Cleaning the exterior of the printer...184 Ordering supplies...185 Ordering print cartridges ...185 Ordering paper and other supplies...185 Troubleshooting 187 Setup troubleshooting...187 Incorrect language appears on the display...187 Power button... during automatic two-sided printing ...207 Partial document or photo prints ...207 Photo smudges or scratches...208 Checking the print cartridges...208 Ink levels seem incorrect...208 Ink levels seem to go down too quickly ...209 A blank or incorrect page prints...209 Characters on printout are missing or unexpected...
User's Guide
Page 12
... the printer display...250 Alignment Error...250 Cartridge Error (1102, 1203, 1204, or 120F)...251 Black Ink Low / Color Ink Low / Photo Ink Low ...251 Clear Carrier Jam ...252 Cover Open ...252 Error 1104 ...252 Left Cartridge Error / Right Cartridge Error...252 Left Cartridge Incorrect / Right Cartridge Incorrect ...253 Left Cartridge Missing / Right Cartridge Missing ...253 Memory Failure...253 Could...
... the printer display...250 Alignment Error...250 Cartridge Error (1102, 1203, 1204, or 120F)...251 Black Ink Low / Color Ink Low / Photo Ink Low ...251 Clear Carrier Jam ...252 Cover Open ...252 Error 1104 ...252 Left Cartridge Error / Right Cartridge Error...252 Left Cartridge Incorrect / Right Cartridge Incorrect ...253 Left Cartridge Missing / Right Cartridge Missing ...253 Memory Failure...253 Could...
User's Guide
Page 13
... Proof Sheet Error...255 Paper Mismatch...256 Error messages on the computer screen...256 Clearing error messages...256 Left/Right Cartridge Missing...257 Communication not available...257 General Printing Problem ...257 Ink Low ...257 Out of Memory...258 Fixing a printing failure...258 Unsupported file types found on memory card...258 Paper Jam...
... Proof Sheet Error...255 Paper Mismatch...256 Error messages on the computer screen...256 Clearing error messages...256 Left/Right Cartridge Missing...257 Communication not available...257 General Printing Problem ...257 Ink Low ...257 Out of Memory...258 Fixing a printing failure...258 Unsupported file types found on memory card...258 Paper Jam...
User's Guide
Page 49
...of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs ŒLexmark 9500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click OK.... is completed. To access the Solution Center select Printer Status and Maintenance on the Productivity Studio Welcome Screen. • Check ink levels, order print cartridges, and find maintenance information. • Troubleshoot. • Use the "I Want To" menu and adjust how faxes are sent...
...of the following: • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs ŒLexmark 9500 Series. 3 Click Solution Center. 4 Click Advanced. 5 Click Printing Status. 6 Select or clear Play voice notification for printing events. 7 Click OK.... is completed. To access the Solution Center select Printer Status and Maintenance on the Productivity Studio Welcome Screen. • Check ink levels, order print cartridges, and find maintenance information. • Troubleshoot. • Use the "I Want To" menu and adjust how faxes are sent...
User's Guide
Page 178
...carrier. See a short video on the display with instructions on page 180. 2 If you check ink levels and handle various tasks related to print cartridges. 1 From the control panel, press or repeatedly until Maintenance is functioning properly. All other user ...see "Removing a used print cartridge or cartridges. Run modem diagnostic routines. For more information, see if the printer is highlighted. 2 Press . Align both cartridges. Maintaining the printer 178 From here View Ink Levels Clean Cartridges Align Cartridges Change Print Cartridges Print Test Page Call Diagnostics Reset...
...carrier. See a short video on the display with instructions on page 180. 2 If you check ink levels and handle various tasks related to print cartridges. 1 From the control panel, press or repeatedly until Maintenance is functioning properly. All other user ...see "Removing a used print cartridge or cartridges. Run modem diagnostic routines. For more information, see if the printer is highlighted. 2 Press . Align both cartridges. Maintaining the printer 178 From here View Ink Levels Clean Cartridges Align Cartridges Change Print Cartridges Print Test Page Call Diagnostics Reset...
User's Guide
Page 180
... for the second cartridge. Lexmark does not recommend use Lexmark supplies. For best results, use of Original Lexmark Ink message, the original Lexmark ink in the indicated cartridge (s) has been depleted. Maintaining the printer 180 Refilling print cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge. Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper...
... for the second cartridge. Lexmark does not recommend use Lexmark supplies. For best results, use of Original Lexmark Ink message, the original Lexmark ink in the indicated cartridge (s) has been depleted. Maintaining the printer 180 Refilling print cartridges The warranty does not cover repair of failures or damage caused by a refilled cartridge. Using genuine Lexmark print cartridges Lexmark printers, print cartridges, and photo paper...
User's Guide
Page 181
... and contacts. For more information, see "Cleaning the print cartridge nozzles" on the message. 2 Click Report a non-Lexmark print cartridge. Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges. Improving print quality If you are not satisfied with new Lexmark print cartridge(s). • If you are printing from appearing again for best results use...
... and contacts. For more information, see "Cleaning the print cartridge nozzles" on the message. 2 Click Report a non-Lexmark print cartridge. Lexmark's warranty does not cover damage caused by non-Lexmark ink or print cartridges. Improving print quality If you are not satisfied with new Lexmark print cartridge(s). • If you are printing from appearing again for best results use...
User's Guide
Page 182
... plain paper. 2 Press or repeatedly until Maintenance is highlighted. 3 Press . 4 Press or repeatedly until Clean Cartridges is highlighted. 5 Press . Wiping the print cartridge nozzles and contacts 1 Remove the print cartridges. 2 Dampen a clean, lint-free cloth with water, and place the cloth on a flat surface. 3... hold the nozzles against the cloth for about three seconds, and then wipe in the direction shown. A page prints, forcing ink through the print cartridge nozzles to clean them. 6 Print the document again to verify that the print quality has improved. 7 If print quality has...
... plain paper. 2 Press or repeatedly until Maintenance is highlighted. 3 Press . 4 Press or repeatedly until Clean Cartridges is highlighted. 5 Press . Wiping the print cartridge nozzles and contacts 1 Remove the print cartridges. 2 Dampen a clean, lint-free cloth with water, and place the cloth on a flat surface. 3... hold the nozzles against the cloth for about three seconds, and then wipe in the direction shown. A page prints, forcing ink through the print cartridge nozzles to clean them. 6 Print the document again to verify that the print quality has improved. 7 If print quality has...
User's Guide
Page 185
... Ordering print cartridges Lexmark 9500 Series models Item Part number Average cartridge standard page yield is up to1 Black cartridge 42A 220 Black cartridge2 42 220 High yield black cartridge 44 450 Color cartridge 41A 210 Color cartridge2 41 210 High yield color cartridge 43 350 Photo cartridge 40 Not ... and other supplies To order supplies or to dry at www.lexmark.com. Item Part Number USB cable 1021294 Optional second paper tray (Tray 2) 30B0199 For more information, go to remove any ink residue that has accumulated on the paper exit tray. 4 Wipe...
... Ordering print cartridges Lexmark 9500 Series models Item Part number Average cartridge standard page yield is up to1 Black cartridge 42A 220 Black cartridge2 42 220 High yield black cartridge 44 450 Color cartridge 41A 210 Color cartridge2 41 210 High yield color cartridge 43 350 Photo cartridge 40 Not ... and other supplies To order supplies or to dry at www.lexmark.com. Item Part Number USB cable 1021294 Optional second paper tray (Tray 2) 30B0199 For more information, go to remove any ink residue that has accumulated on the paper exit tray. 4 Wipe...
User's Guide
Page 190
... then reinstall it. RECONNECT POWER SUPPLY 1 Press to turn the printer on. CHECK INK Check the ink levels, and install new print cartridges if necessary. CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 3 Reinsert the cartridges. 1 2 CHECK PRINTER DEFAULT AND PAUSE SETTINGS 1 Do one of the following: • In...
... then reinstall it. RECONNECT POWER SUPPLY 1 Press to turn the printer on. CHECK INK Check the ink levels, and install new print cartridges if necessary. CHECK CARTRIDGES 1 Remove the print cartridges. 2 Make sure the sticker and tape have been removed. 3 Reinsert the cartridges. 1 2 CHECK PRINTER DEFAULT AND PAUSE SETTINGS 1 Do one of the following: • In...
User's Guide
Page 204
..." on page 182. Try one or more information, see "Wiping the print cartridge nozzles and contacts" on page 182. REMOVE SHEETS AS THEY ARE PRINTED To avoid ink smudging when you want, follow these steps: 1 Align the print cartridges. CHECK PRINT CARTRIDGES If the document still does not have the print quality you are... Poor text and graphic quality • Blank pages • Dark print • Faded print • Incorrect colors • Light and dark bands in print CHECK INK Check the ink levels, and install new print cartridges if necessary.
..." on page 182. Try one or more information, see "Wiping the print cartridge nozzles and contacts" on page 182. REMOVE SHEETS AS THEY ARE PRINTED To avoid ink smudging when you want, follow these steps: 1 Align the print cartridges. CHECK PRINT CARTRIDGES If the document still does not have the print quality you are... Poor text and graphic quality • Blank pages • Dark print • Faded print • Incorrect colors • Light and dark bands in print CHECK INK Check the ink levels, and install new print cartridges if necessary.
User's Guide
Page 207
...or photo is sometimes helpful to work together for superior print quality. Troubleshooting 207 Ink smudges during automatic two-sided printing If you notice that the ink on one or more of paper, use genuine Lexmark print cartridges. SELECT A LOWER PRINT QUALITY 1 With a document open , click File Œ... It is loaded facedown on the scanner glass in letter and A4 sizes. USE THE TYPE OF INK RECOMMENDED FOR THE PRINTER Lexmark printers and print cartridges are possible solutions. Partial document or photo prints These are designed to remove the existing printer software and...
...or photo is sometimes helpful to work together for superior print quality. Troubleshooting 207 Ink smudges during automatic two-sided printing If you notice that the ink on one or more of paper, use genuine Lexmark print cartridges. SELECT A LOWER PRINT QUALITY 1 With a document open , click File Œ... It is loaded facedown on the scanner glass in letter and A4 sizes. USE THE TYPE OF INK RECOMMENDED FOR THE PRINTER Lexmark printers and print cartridges are possible solutions. Partial document or photo prints These are designed to remove the existing printer software and...
User's Guide
Page 208
...other supplies" on a cartridge, the ink level is low. Lift the scanner unit. Checking the print cartridges ARE THE PRINT CARTRIDGES PROPERLY INSTALLED? For cartridge-ordering information, see "Installing print cartridges" on the cartridge carrier latches to dry... at the beginning of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs ŒLexmark...
...other supplies" on a cartridge, the ink level is low. Lift the scanner unit. Checking the print cartridges ARE THE PRINT CARTRIDGES PROPERLY INSTALLED? For cartridge-ordering information, see "Installing print cartridges" on the cartridge carrier latches to dry... at the beginning of the following : • In Windows Vista, click . • In Windows XP and earlier, click Start. 2 Click Programs or All Programs ŒLexmark...
User's Guide
Page 209
...located on . Make sure the sticker and tape are removed from the print cartridge carrier. CLOSE OTHER OPEN FILES BEFORE PRINTING Before sending a file to go down too quickly These are possible solutions. Troubleshooting 209 Ink levels seem to print, close all other paper types print best at a...the front of the following : MAKE SURE THE FONTS ARE APPLIED CORRECTLY IN THE PROGRAM Most programs do , ink usage increases when you are using a black or photo cartridge, make sure it is properly installed in the same program. Characters on printout are missing or unexpected These are...
...located on . Make sure the sticker and tape are removed from the print cartridge carrier. CLOSE OTHER OPEN FILES BEFORE PRINTING Before sending a file to go down too quickly These are possible solutions. Troubleshooting 209 Ink levels seem to print, close all other paper types print best at a...the front of the following : MAKE SURE THE FONTS ARE APPLIED CORRECTLY IN THE PROGRAM Most programs do , ink usage increases when you are using a black or photo cartridge, make sure it is properly installed in the same program. Characters on printout are missing or unexpected These are...
User's Guide
Page 210
...following: • In Windows Vista, click Œ Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs ŒLexmark 9500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on the screen Check the following. It takes longer for the.... Colors on printout are faded or differ from the paper exit tray as they exit the printer. ARE THE PRINT CARTRIDGES LOW ON INK? 1 Do one of the print cartridges, the ink level is a TrueType font. Glossy photo paper or transparencies stick together DO PHOTOS OR TRANSPARENCIES DRY AND STICK TOGETHER ON...
...following: • In Windows Vista, click Œ Control Panel. • In Windows XP or 2000, click Start. 2 Click Programs or All Programs ŒLexmark 9500 Series. 3 Click Solution Center. 4 If an exclamation point (!) appears on the screen Check the following. It takes longer for the.... Colors on printout are faded or differ from the paper exit tray as they exit the printer. ARE THE PRINT CARTRIDGES LOW ON INK? 1 Do one of the print cartridges, the ink level is a TrueType font. Glossy photo paper or transparencies stick together DO PHOTOS OR TRANSPARENCIES DRY AND STICK TOGETHER ON...
User's Guide
Page 211
make sure the font is a TrueType font. Try one or more information. MAKE SURE THE PRINT CARTRIDGE NOZZLES ARE CLEAN You may need to clean the print cartridge nozzles. Printed characters are improperly formed or are using photo paper, try using the Best setting. If you are not aligned correctly HAVE YOU ...THE PRINTER The setting on plain paper. If you are trying to print may not be available in Printing Preferences may need adjusting if the ink smears on the Print Setup tab in the program font selection box. If the print is not aligned correctly, make sure you have the ...
make sure the font is a TrueType font. Try one or more information. MAKE SURE THE PRINT CARTRIDGE NOZZLES ARE CLEAN You may need to clean the print cartridge nozzles. Printed characters are improperly formed or are using photo paper, try using the Best setting. If you are not aligned correctly HAVE YOU ...THE PRINTER The setting on plain paper. If you are trying to print may not be available in Printing Preferences may need adjusting if the ink smears on the Print Setup tab in the program font selection box. If the print is not aligned correctly, make sure you have the ...
User's Guide
Page 215
...; In Windows XP and earlier, click Start. 2 Click Programs or All Programs ŒLexmark 9500 Series. 3 Click Solution Center. Troubleshooting 215 The printer reverts to the default setting after two minutes of the cartridges. Check the following : CHANGE TIME-OUT SETTINGS If you press to select a setting, ... to the selected setting. DO THE PRINT CARTRIDGES HAVE INK? 1 Do one or more of the print cartridges, the ink level is low. REMOVE THE STICKER AND TAPE FROM THE PRINT CARTRIDGES 1 Lift the scanner unit. 2 Remove the print cartridges from the bottom and back of inactivity or...
...; In Windows XP and earlier, click Start. 2 Click Programs or All Programs ŒLexmark 9500 Series. 3 Click Solution Center. Troubleshooting 215 The printer reverts to the default setting after two minutes of the cartridges. Check the following : CHANGE TIME-OUT SETTINGS If you press to select a setting, ... to the selected setting. DO THE PRINT CARTRIDGES HAVE INK? 1 Do one or more of the print cartridges, the ink level is low. REMOVE THE STICKER AND TAPE FROM THE PRINT CARTRIDGES 1 Lift the scanner unit. 2 Remove the print cartridges from the bottom and back of inactivity or...
