Maintenance Guide
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Contents Maintaining the printer 3 Cleaning the exterior of the printer...3 Storing supplies...3 Conserving supplies...3 Checking the status of supplies...4 Checking the status of supplies from a network computer 4 Ordering supplies...5 Ordering toner cartridges ...5 Ordering a photoconductor kit ...5 Replacing supplies...6 Replacing the toner cartridge ...6 Replacing the photoconductor kit ...8 Recycling Lexmark products...11 Moving the printer...11 Before moving the printer ...11 Moving the printer to another location...11 Shipping the printer ...11 Contents 2
Contents Maintaining the printer 3 Cleaning the exterior of the printer...3 Storing supplies...3 Conserving supplies...3 Checking the status of supplies...4 Checking the status of supplies from a network computer 4 Ordering supplies...5 Ordering toner cartridges ...5 Ordering a photoconductor kit ...5 Replacing supplies...6 Replacing the toner cartridge ...6 Replacing the photoconductor kit ...8 Recycling Lexmark products...11 Moving the printer...11 Before moving the printer ...11 Moving the printer to another location...11 Shipping the printer ...11 Contents 2
Maintenance Guide
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...4 The values range from a network computer Note: The computer must be connected to 10 (darkest setting) with the printer software. images on the display when a replacement supply item is needed or when maintenance is connected to print two or more page the N‑up are 2-Up, 3-Up, 4-Up, 6-Up, 9-Up, ...the Embedded Web Server by typing the printer IP address into the address field of your Web browser. Note: If you adjust the level of toner the Toner Darkness setting. released on both sides of a sheet of the printer, print a network setup page and locate the IP address in the TCP...
...4 The values range from a network computer Note: The computer must be connected to 10 (darkest setting) with the printer software. images on the display when a replacement supply item is needed or when maintenance is connected to print two or more page the N‑up are 2-Up, 3-Up, 4-Up, 6-Up, 9-Up, ...the Embedded Web Server by typing the printer IP address into the address field of your Web browser. Note: If you adjust the level of toner the Toner Darkness setting. released on both sides of a sheet of the printer, print a network setup page and locate the IP address in the TCP...
Maintenance Guide
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...New Zealand, and India Toner cartridge E260A21P E260A11P For Latin America Toner cartridge E260A21L E260A11L Ordering a photoconductor kit Depending on letter‑ or A4‑size plain paper. At this procedure multiple times until the print remains faded, and then replace the cartridge. Note: ... regions, visit the Lexmark Web Site at 1-800-539-6275 for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.comor contact the place where you may be able to extend the life of the toner cartridge: 1 Remove the toner cartridge. 2 Firmly ...
...New Zealand, and India Toner cartridge E260A21P E260A11P For Latin America Toner cartridge E260A21L E260A11L Ordering a photoconductor kit Depending on letter‑ or A4‑size plain paper. At this procedure multiple times until the print remains faded, and then replace the cartridge. Note: ... regions, visit the Lexmark Web Site at 1-800-539-6275 for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.comor contact the place where you may be able to extend the life of the toner cartridge: 1 Remove the toner cartridge. 2 Firmly ...
Maintenance Guide
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...;to‑side and front‑to‑back several times to see approximately how much toner is low" light sequence appears, or when you experience faded print, remove the toner cartridge. Maintaining the printer 6 To replace the toner cartridge: 1 Open the front door by printing a menu settings page. Firmly shake it and continue...
...;to‑side and front‑to‑back several times to see approximately how much toner is low" light sequence appears, or when you experience faded print, remove the toner cartridge. Maintaining the printer 6 To replace the toner cartridge: 1 Open the front door by printing a menu settings page. Firmly shake it and continue...
Maintenance Guide
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... clicks into place when correctly installed. 6 Close the front door. Warning-Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to distribute the toner. 5 Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the base of time. Extended light exposure can cause print...
... clicks into place when correctly installed. 6 Close the front door. Warning-Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to distribute the toner. 5 Install the new toner cartridge by aligning the rollers on the toner cartridge with the arrows on the base of time. Extended light exposure can cause print...
Maintenance Guide
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...unit on a flat, clean surface. 3 Press the button on the base of the printer by pressing the button on the toner cartridge handle. Maintaining the printer 9 To replace the photoconductor kit: 1 Open the front door by pulling on the left side of the printer and lowering the front door. ...2 Pull the photoconductor kit and toner cartridge together as a unit out of the photoconductor kit. Note: The photoconductor kit and toner cartridge form a unit...
...unit on a flat, clean surface. 3 Press the button on the base of the printer by pressing the button on the toner cartridge handle. Maintaining the printer 9 To replace the photoconductor kit: 1 Open the front door by pulling on the left side of the printer and lowering the front door. ...2 Pull the photoconductor kit and toner cartridge together as a unit out of the photoconductor kit. Note: The photoconductor kit and toner cartridge form a unit...
Maintenance Guide
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... with the arrows in until it will go. 7 After you replace the photoconductor kit, reset the photoconductor counter. Maintaining the printer 10 Warning-Potential Damage: Resetting the photoconductor counter without replacing the photoconductor kit may damage your printer and void your warranty. ...8 Close the front door. Push the toner cartridge in the printer. 5 Insert the toner cartridge into the printer by aligning the rollers on...
... with the arrows in until it will go. 7 After you replace the photoconductor kit, reset the photoconductor counter. Maintaining the printer 10 Warning-Potential Damage: Resetting the photoconductor counter without replacing the photoconductor kit may damage your printer and void your warranty. ...8 Close the front door. Push the toner cartridge in the printer. 5 Insert the toner cartridge into the printer by aligning the rollers on...
User Guide
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......83 Checking the status of supplies...83 Checking the status of supplies from a network computer 83 Ordering supplies...84 Ordering toner cartridges...84 Ordering a photoconductor kit ...85 Replacing supplies...85 Replacing the toner cartridge ...85 Replacing the photoconductor kit ...87 Moving the printer...90 Before moving the printer ...90 Moving the printer to another location...
......83 Checking the status of supplies...83 Checking the status of supplies from a network computer 83 Ordering supplies...84 Ordering toner cartridges...84 Ordering a photoconductor kit ...85 Replacing supplies...85 Replacing the toner cartridge ...85 Replacing the photoconductor kit ...87 Moving the printer...90 Before moving the printer ...90 Moving the printer to another location...
User Guide
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...92 Clearing jams 93 Avoiding jams...93 Accessing jam areas...93 Understanding jam lights and access locations...94 Clearing jams behind the photoconductor kit and toner cartridge 98 Clearing jams from the standard exit bin...100 Clearing jams from Tray 1...100 Clearing jams from Tray 2...102 Clearing jams in ... cartridge ...107 58 Too many flash options installed ...107 58 Too many trays attached ...108 59 Incompatible tray ...108 88 Replace toner ...108 Solving basic printer problems...108 Solving printing problems...109 Jobs do not print...109 Multiple-language PDFs do not print...110 Job ...
...92 Clearing jams 93 Avoiding jams...93 Accessing jam areas...93 Understanding jam lights and access locations...94 Clearing jams behind the photoconductor kit and toner cartridge 98 Clearing jams from the standard exit bin...100 Clearing jams from Tray 1...100 Clearing jams from Tray 2...102 Clearing jams in ... cartridge ...107 58 Too many flash options installed ...107 58 Too many trays attached ...108 59 Incompatible tray ...108 88 Replace toner ...108 Solving basic printer problems...108 Solving printing problems...109 Jobs do not print...109 Multiple-language PDFs do not print...110 Job ...
User Guide
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On What you can do Press and release either or to return to see "Understanding the secondary error light sequences" on page 36. Replace the toner cartridge with the cartridge. Press twice quickly to the Ready state. On Cartridge error - On Front door is open - For more information, see the secondary message. On - Close the front door. Light sequence Not ready - Note: This LED pattern also indicates other problems with one suitable for your region. Interpreting the printer control panel lights 33
On What you can do Press and release either or to return to see "Understanding the secondary error light sequences" on page 36. Replace the toner cartridge with the cartridge. Press twice quickly to the Ready state. On Cartridge error - On Front door is open - For more information, see the secondary message. On - Close the front door. Light sequence Not ready - Note: This LED pattern also indicates other problems with one suitable for your region. Interpreting the printer control panel lights 33
User Guide
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On What you can do Press twice quickly to clear the light sequence and continue processing the print job. • Replace the photoconductor kit. On The following light sequences show that there is low - Blinking - Printer error - PC Kit life warning - On - On - Light... to clear the light sequence and continue processing the print job. • With the printer turned off, remove the toner cartridge and shake it to extend its life. • Replace the toner cartridge, and then turn the printer on. • Press and release to see the secondary error code. On Interpreting...
On What you can do Press twice quickly to clear the light sequence and continue processing the print job. • Replace the photoconductor kit. On The following light sequences show that there is low - Blinking - Printer error - PC Kit life warning - On - On - Light... to clear the light sequence and continue processing the print job. • With the printer turned off, remove the toner cartridge and shake it to extend its life. • Replace the toner cartridge, and then turn the printer on. • Press and release to see the secondary error code. On Interpreting...
User Guide
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... job. On - On • Ensure that is suitable for your region. Cartridge region mismatch - On - On Paper size is small - For more information, see "Replacing the toner cartridge" on page 85. Light sequences What you loaded is large enough. • Clear any print jobs previously sent. Blinking - On - The printer discards any...
... job. On - On • Ensure that is suitable for your region. Cartridge region mismatch - On - On Paper size is small - For more information, see "Replacing the toner cartridge" on page 85. Light sequences What you loaded is large enough. • Clear any print jobs previously sent. Blinking - On - The printer discards any...
User Guide
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Blinking - On What you can do Replace the toner cartridge. On Cartridge part number not supported by device - On - On - For more information, see "Replacing the toner cartridge" on page 85. Remove the toner cartridge and replace it with a supported toner cartridge. Interpreting the printer control panel lights 39 For more information, see "Replacing the toner cartridge" on page 85. Light sequences Replace missing or defective cartridge - On -
Blinking - On What you can do Replace the toner cartridge. On Cartridge part number not supported by device - On - On - For more information, see "Replacing the toner cartridge" on page 85. Remove the toner cartridge and replace it with a supported toner cartridge. Interpreting the printer control panel lights 39 For more information, see "Replacing the toner cartridge" on page 85. Light sequences Replace missing or defective cartridge - On -
User Guide
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...area. Ordering toner cartridges When 88 Cartridge is Low appears or when the print becomes faded, you purchased the printer. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge. In other countries or regions, visit the Lexmark Web Site at...plain paper. Note: All life estimates for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.comor contact the place where you may be able to extend the life of the toner cartridge: 1 Remove the toner cartridge. 2 Firmly shake the cartridge side-to-side and...
...area. Ordering toner cartridges When 88 Cartridge is Low appears or when the print becomes faded, you purchased the printer. Note: Repeat this procedure multiple times until the print remains faded, and then replace the cartridge. In other countries or regions, visit the Lexmark Web Site at...plain paper. Note: All life estimates for information about Lexmark authorized supplies dealers in the U.S., contact Lexmark at www.lexmark.comor contact the place where you may be able to extend the life of the toner cartridge: 1 Remove the toner cartridge. 2 Firmly shake the cartridge side-to-side and...
User Guide
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...times to let you experience faded print, remove the toner cartridge. You can check to see the status of life. Part name Photoconductor kit Part number E260X22G Replacing supplies Replacing the toner cartridge Light sequence Toner is low" light sequence appears, or when you know...the printer issues a message or a light sequence to redistribute the toner, and then reinsert it and continue printing. Maintaining the printer 85 When shaking the cartridge no longer improves the print quality, replace the toner cartridge. At this time, order a photoconductor kit. Ordering a...
...times to let you experience faded print, remove the toner cartridge. You can check to see the status of life. Part name Photoconductor kit Part number E260X22G Replacing supplies Replacing the toner cartridge Light sequence Toner is low" light sequence appears, or when you know...the printer issues a message or a light sequence to redistribute the toner, and then reinsert it and continue printing. Maintaining the printer 85 When shaking the cartridge no longer improves the print quality, replace the toner cartridge. At this time, order a photoconductor kit. Ordering a...
User Guide
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Extended light exposure can cause print quality problems. 4 Rotate the cartridge in all directions to direct light for an extended period of the photoconductor kit, and then pull the toner cartridge out using the handle. 3 Unpack the new toner cartridge. Maintaining the printer 86 To replace the toner cartridge: 1 Open the front door by pressing the button on the left side of the printer and lowering the door. 2 Press the button on the base of time. Warning-Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to distribute the toner.
Extended light exposure can cause print quality problems. 4 Rotate the cartridge in all directions to direct light for an extended period of the photoconductor kit, and then pull the toner cartridge out using the handle. 3 Unpack the new toner cartridge. Maintaining the printer 86 To replace the toner cartridge: 1 Open the front door by pressing the button on the left side of the printer and lowering the door. 2 Press the button on the base of time. Warning-Potential Damage: When replacing a toner cartridge, do not leave the new cartridge exposed to distribute the toner.
User Guide
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... with the arrows on the tracks of the photoconductor kit. Push the toner cartridge in as far as it will go. 5 Install the new toner cartridge by displaying the "Photoconductor life warning" light sequence or the "Replace photoconductor" light sequence. The cartridge clicks into place when correctly installed. 6 Close the front door. Light...
... with the arrows on the tracks of the photoconductor kit. Push the toner cartridge in as far as it will go. 5 Install the new toner cartridge by displaying the "Photoconductor life warning" light sequence or the "Replace photoconductor" light sequence. The cartridge clicks into place when correctly installed. 6 Close the front door. Light...
User Guide
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... you first receive either light sequence, you should immediately order a new photoconductor kit. To replace the photoconductor kit: 1 Turn the printer off. 2 Pull the photoconductor kit and toner cartridge together as a unit out of -life, print quality significantly decreases. Replace photoconductor - Note: The photoconductor kit is one item only. While the printer may...
... you first receive either light sequence, you should immediately order a new photoconductor kit. To replace the photoconductor kit: 1 Turn the printer off. 2 Pull the photoconductor kit and toner cartridge together as a unit out of -life, print quality significantly decreases. Replace photoconductor - Note: The photoconductor kit is one item only. While the printer may...
User Guide
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... extend the life of the printer. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com. Troubleshooting 123 THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used toner cartridge with a new one. Contacting Customer Support When you call 1-800-539-6275. The serial number is also listed...
... extend the life of the printer. For other countries or regions, visit the Lexmark Web site at http://support.lexmark.com. Troubleshooting 123 THE TONER CARTRIDGE MAY BE DEFECTIVE OR LOW ON TONER Replace the used toner cartridge with a new one. Contacting Customer Support When you call 1-800-539-6275. The serial number is also listed...
Service Manual
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...toner. • Replace the toner cartridge. • Remove the toner cartridge, and gently shake it from side to side to redistribute the toner. • Try a different type of paper. 4513-220, -230 Print quality problems (Continued) Problem Toner smears or rubs off and back on page 3-53. 2-58 Lexmark™ E260d, E260dn Replace... the fuser. • Change the media texture setting in the software program. • Remove the toner cartridge, and gently shake...
...toner. • Replace the toner cartridge. • Remove the toner cartridge, and gently shake it from side to side to redistribute the toner. • Try a different type of paper. 4513-220, -230 Print quality problems (Continued) Problem Toner smears or rubs off and back on page 3-53. 2-58 Lexmark™ E260d, E260dn Replace... the fuser. • Change the media texture setting in the software program. • Remove the toner cartridge, and gently shake...