Getting Started Guide
Page 2
...seules garanties relatives aux produits et services HP sont exposées dans les déclarations de garantie expresse qui accompagnent lesdits produits et services. The information contained herein is subject to change without prior written permission is grounded, check with the printer. 2 Use only a grounded electrical outlet...est effectuée dans le cadre prévu par la loi sur les droits d'auteur. HP shall not be damaged. 8 If the product does not operate normally, see the troubleshooting section in the onscreen user guide on or trip over the power cord, and the power ...
...seules garanties relatives aux produits et services HP sont exposées dans les déclarations de garantie expresse qui accompagnent lesdits produits et services. The information contained herein is subject to change without prior written permission is grounded, check with the printer. 2 Use only a grounded electrical outlet...est effectuée dans le cadre prévu par la loi sur les droits d'auteur. HP shall not be damaged. 8 If the product does not operate normally, see the troubleshooting section in the onscreen user guide on or trip over the power cord, and the power ...
Getting Started Guide
Page 14
... and light 4 Paper Jam light 5 Door Open light 5 8 6 Out of Paper light 7 Color indicator lights 8 Printhead light 9 Ink Cartridge light Interpreting control panel lights The printer lights indicate printer status and are useful for diagnosing printing problems. This section contains information about the...Printer lights reference" chapter. z Press (Resume button) to take if necessary. Print media is on the network. z No action is connected to a network using a USB or parallel cable. For more information, see the "Maintaining and troubleshooting" chapter in the printer...
... and light 4 Paper Jam light 5 Door Open light 5 8 6 Out of Paper light 7 Color indicator lights 8 Printhead light 9 Ink Cartridge light Interpreting control panel lights The printer lights indicate printer status and are useful for diagnosing printing problems. This section contains information about the...Printer lights reference" chapter. z Press (Resume button) to take if necessary. Print media is on the network. z No action is connected to a network using a USB or parallel cable. For more information, see the "Maintaining and troubleshooting" chapter in the printer...
Getting Started Guide
Page 15
... printheads, close all covers, and then try to be replaced before you can continue printing. z Make sure the rear-access panel or duplex unit (HP Officejet Pro K850dn Color Printer) is on ink and will need to print. The Power light is inserted completely in the onscreen user guide. An ink cartridge is on, and... printhead has been removed. z Make sure that the protective tape on the printhead latch to print. For information about ordering supplies, see the "Maintaining and troubleshooting" chapter in the onscreen user guide. 15
... printheads, close all covers, and then try to be replaced before you can continue printing. z Make sure the rear-access panel or duplex unit (HP Officejet Pro K850dn Color Printer) is on ink and will need to print. The Power light is inserted completely in the onscreen user guide. An ink cartridge is on, and... printhead has been removed. z Make sure that the protective tape on the printhead latch to print. For information about ordering supplies, see the "Maintaining and troubleshooting" chapter in the onscreen user guide. 15
Getting Started Guide
Page 17
... Restart your computer, and re-install the printer driver. For instructions, see the Readme file and release notes or visit the product support website at www.hp.com/support/officejetprok850. 17 or click Start, and then click Printers and Faxes (depending on . For more information... the printer. Also, you have printed. On the starter CD, click Utilities, and then click Uninstaller. Problems connecting to warm up. General network troubleshooting If you might resolve some installation problems (such as the computers that the network ports created in their correct color-coded ...
... Restart your computer, and re-install the printer driver. For instructions, see the Readme file and release notes or visit the product support website at www.hp.com/support/officejetprok850. 17 or click Start, and then click Printers and Faxes (depending on . For more information... the printer. Also, you have printed. On the starter CD, click Utilities, and then click Uninstaller. Problems connecting to warm up. General network troubleshooting If you might resolve some installation problems (such as the computers that the network ports created in their correct color-coded ...
Getting Started Guide
Page 18
...the onscreen user guide on your computer. Embedded Web server (EWS) When the printer is 123.123.123.123, type the following tools are available for troubleshooting or configuring the printer. If the printer is listed on the configuration page. For example, if the IP address is ... been assigned to call HP, print the configuration page before calling. this page shows the network settings for the printer is connected to verify installation of recent events. To open the EWS In a supported Web browser on the Starter CD. Troubleshooting and configuration tools The...
...the onscreen user guide on your computer. Embedded Web server (EWS) When the printer is 123.123.123.123, type the following tools are available for troubleshooting or configuring the printer. If the printer is listed on the configuration page. For example, if the IP address is ... been assigned to call HP, print the configuration page before calling. this page shows the network settings for the printer is connected to verify installation of recent events. To open the EWS In a supported Web browser on the Starter CD. Troubleshooting and configuration tools The...
User's Guide
Page 4
...change without prior written permission is a registered trademark of Microsoft Corporation. The information contained herein is grounded, check with the printer. 2. Acknowledgements Microsoft®, Windows®, Windows NT®, and MS-DOS® are set forth in a protected location... or use this product to qualified service personnel. If the product does not operate normally, see Maintaining and troubleshooting. 9. HP shall not be liable for HP products and services are U.S. Copyright Information © 2005 Copyright Hewlett-Packard Development Company, L.P. Edition 1, 5/2005...
...change without prior written permission is a registered trademark of Microsoft Corporation. The information contained herein is grounded, check with the printer. 2. Acknowledgements Microsoft®, Windows®, Windows NT®, and MS-DOS® are set forth in a protected location... or use this product to qualified service personnel. If the product does not operate normally, see Maintaining and troubleshooting. 9. HP shall not be liable for HP products and services are U.S. Copyright Information © 2005 Copyright Hewlett-Packard Development Company, L.P. Edition 1, 5/2005...
User's Guide
Page 6
...HP Web Jetadmin software 41 myPrintMileage...41 HP Instant Support 42 HP Network Printer Setup Utility (Mac OS 44 HP Deskjet Control Panel (HP DJCP 44 Understanding and printing the configuration page 45 Understanding a configuration page 45 Printing a configuration page 47 Configuring the printer...the print quality...71 Testing the paper feed...72 Testing media skew...7. 3 Calibrating the color...74 Troubleshooting...7. 5 Troubleshooting tips and resources 75 General troubleshooting tips 75 Resolving printing problems 76 Poor print quality and unexpected printouts 79 Resolving paper-...
...HP Web Jetadmin software 41 myPrintMileage...41 HP Instant Support 42 HP Network Printer Setup Utility (Mac OS 44 HP Deskjet Control Panel (HP DJCP 44 Understanding and printing the configuration page 45 Understanding a configuration page 45 Printing a configuration page 47 Configuring the printer...the print quality...71 Testing the paper feed...72 Testing media skew...7. 3 Calibrating the color...74 Troubleshooting...7. 5 Troubleshooting tips and resources 75 General troubleshooting tips 75 Resolving printing problems 76 Poor print quality and unexpected printouts 79 Resolving paper-...
User's Guide
Page 10
... Provides an explanation of this guide from the printer driver. You can also configure settings for the product You can obtain product information and further troubleshooting resources that includes the Toolbox. HP Instant Support Configuration page Helps you choose an ...installation option that are installed. in the box with the printer. Available through the Toolbox (Windows), embedded Web server, or HP Printer Utility (Mac ...
... Provides an explanation of this guide from the printer driver. You can also configure settings for the product You can obtain product information and further troubleshooting resources that includes the Toolbox. HP Instant Support Configuration page Helps you choose an ...installation option that are installed. in the box with the printer. Available through the Toolbox (Windows), embedded Web server, or HP Printer Utility (Mac ...
User's Guide
Page 46
... access to myPrintMileage and shows the printer hardware and printhead health information. Point to HP, point to Programs. 2. From the Start menu at your computer, point to the printer name, and then click the Toolbox icon. Information tab ● Printer Information: Provides links to a website...● Ink Level Information: Shows estimated ink levels for each option in performing tasks and troubleshooting. It also provides instructions that you want to see. To monitor a printer on a shared port (for help in performing basic printing tasks and solving problems. NOTE ...
... access to myPrintMileage and shows the printer hardware and printhead health information. Point to HP, point to Programs. 2. From the Start menu at your computer, point to the printer name, and then click the Toolbox icon. Information tab ● Printer Information: Provides links to a website...● Ink Level Information: Shows estimated ink levels for each option in performing tasks and troubleshooting. It also provides instructions that you want to see. To monitor a printer on a shared port (for help in performing basic printing tasks and solving problems. NOTE ...
User's Guide
Page 49
... send data for supplies), conducting remote diagnostics, and troubleshooting a wide variety of supplies. For more information, see www.hp.com/go/webjetadmin. This link appears on the myPrintMileage website. After the HP Web Jetadmin software has been installed, you must have been configured for the printer and gives you enable myPrintMileage to help you...
... send data for supplies), conducting remote diagnostics, and troubleshooting a wide variety of supplies. For more information, see www.hp.com/go/webjetadmin. This link appears on the myPrintMileage website. After the HP Web Jetadmin software has been installed, you must have been configured for the printer and gives you enable myPrintMileage to help you...
User's Guide
Page 50
...you have used to open myPrintMileage. If you when there is a suite of Web-based troubleshooting tools that help you resolve error messages specific to your device. 42 Chapter 4 Configuring and managing the printer ENWW NOTE Do not bookmark the Web pages that can help you quickly identify, diagnose,...the link within the message to go directly to the download section of the HP website. ● Obtaining support services Provides a list of the support services that are used , whether you use more black or color ink, and the estimated number of pages you can print with the remaining...
...you have used to open myPrintMileage. If you when there is a suite of Web-based troubleshooting tools that help you resolve error messages specific to your device. 42 Chapter 4 Configuring and managing the printer ENWW NOTE Do not bookmark the Web pages that can help you quickly identify, diagnose,...the link within the message to go directly to the download section of the HP website. ● Obtaining support services Provides a list of the support services that are used , whether you use more black or color ink, and the estimated number of pages you can print with the remaining...
User's Guide
Page 53
Understanding a configuration page If you need to call HP, it is often useful to : ● View current printer settings, ink supply status, and printhead health. ● Help troubleshoot printer problems. The configuration page also contains a log of memory that is connected to a network, an additional network configuration page prints; Understanding and printing the configuration ...
Understanding a configuration page If you need to call HP, it is often useful to : ● View current printer settings, ink supply status, and printhead health. ● Help troubleshoot printer problems. The configuration page also contains a log of memory that is connected to a network, an additional network configuration page prints; Understanding and printing the configuration ...
User's Guide
Page 65
5 Maintaining and troubleshooting This section provides information on maintaining ink cartridges and printheads, calibrating color and line feed, using the configuration page, and troubleshooting various problems. ENWW 57
5 Maintaining and troubleshooting This section provides information on maintaining ink cartridges and printheads, calibrating color and line feed, using the configuration page, and troubleshooting various problems. ENWW 57
User's Guide
Page 66
... ink cartridges work with your printer, see Overview of using non-HP or refilled ink cartridges is not covered under warranty. After removing a cartridge from the Toolbox (Windows) or the embedded Web server. Press and release to open the ink cartridge cover. 58 Chapter 5 Maintaining and troubleshooting ENWW Printer services or repairs required as...
... ink cartridges work with your printer, see Overview of using non-HP or refilled ink cartridges is not covered under warranty. After removing a cartridge from the Toolbox (Windows) or the embedded Web server. Press and release to open the ink cartridge cover. 58 Chapter 5 Maintaining and troubleshooting ENWW Printer services or repairs required as...
User's Guide
Page 68
... (Power button), pressing (Cancel button) once, and then releasing the Power button. When the quality of your printer, see HP supplies and accessories. See To clean printheads automatically. ● Manually clean the printhead contacts. Configuration page From the control panel, print...● In Windows 98, click the Services tab, click Align Printheads, and then follow the onscreen instructions. 60 Chapter 5 Maintaining and troubleshooting ENWW See To clean the printhead contacts manually. ● Replace the printheads, if the problems persist after cleaning. To check printhead health...
... (Power button), pressing (Cancel button) once, and then releasing the Power button. When the quality of your printer, see HP supplies and accessories. See To clean printheads automatically. ● Manually clean the printhead contacts. Configuration page From the control panel, print...● In Windows 98, click the Services tab, click Align Printheads, and then follow the onscreen instructions. 60 Chapter 5 Maintaining and troubleshooting ENWW See To clean the printhead contacts manually. ● Replace the printheads, if the problems persist after cleaning. To check printhead health...
User's Guide
Page 70
...clean the printhead contacts only after you have attempted to open the printhead latch. 62 Chapter 5 Maintaining and troubleshooting ENWW Make sure the printer is turned on. 3. NOTE Do not turn the printer off by pressing (Power button). b. For level 3 cleaning: Press (Resume button) seven times. 3.... sensitive electronic components that can be damaged easily. 1. Lift to clean the printheads automatically. Release (Power button). The printer begins the cleaning process. For level 2 cleaning: Press (Resume button) six times. Wait two or three seconds and unplug the...
...clean the printhead contacts only after you have attempted to open the printhead latch. 62 Chapter 5 Maintaining and troubleshooting ENWW Make sure the printer is turned on. 3. NOTE Do not turn the printer off by pressing (Power button). b. For level 3 cleaning: Press (Resume button) seven times. 3.... sensitive electronic components that can be damaged easily. 1. Lift to clean the printheads automatically. Release (Power button). The printer begins the cleaning process. For level 2 cleaning: Press (Resume button) six times. Wait two or three seconds and unplug the...
User's Guide
Page 72
...the printhead. 7. properly engaged. Carefully remove any ink from its package, and then remove its color-coded slot. CAUTION Avoid using a dry cotton swab or a soft, dry, lint-free ...printhead latch all the electrical contacts have to engage the latch. 64 Chapter 5 Maintaining and troubleshooting ENWW After cleaning, place the printhead on the underside of paper or paper towel. 9. ... down firmly on the printhead to dry. 10 Plug in the printhead slot inside the printer with distilled, filtered, or bottled water, and continue wiping until the contacts are installing ...
...the printhead. 7. properly engaged. Carefully remove any ink from its package, and then remove its color-coded slot. CAUTION Avoid using a dry cotton swab or a soft, dry, lint-free ...printhead latch all the electrical contacts have to engage the latch. 64 Chapter 5 Maintaining and troubleshooting ENWW After cleaning, place the printhead on the underside of paper or paper towel. 9. ... down firmly on the printhead to dry. 10 Plug in the printhead slot inside the printer with distilled, filtered, or bottled water, and continue wiping until the contacts are installing ...
User's Guide
Page 74
Lift to clean the printheads. NOTE Only replace printheads after you have attempted to open the printhead latch. 66 Chapter 5 Maintaining and troubleshooting ENWW Open the top cover. 2. Replacing the printheads NOTE To find out which printheads are compatible with your printer, see HP supplies and accessories. See To clean printheads automatically and To clean the printhead contacts manually. 1.
Lift to clean the printheads. NOTE Only replace printheads after you have attempted to open the printhead latch. 66 Chapter 5 Maintaining and troubleshooting ENWW Open the top cover. 2. Replacing the printheads NOTE To find out which printheads are compatible with your printer, see HP supplies and accessories. See To clean printheads automatically and To clean the printhead contacts manually. 1.
User's Guide
Page 76
Remove the new printhead from its package, and then remove the protective tape. 68 Chapter 5 Maintaining and troubleshooting ENWW 4.
Remove the new printhead from its package, and then remove the protective tape. 68 Chapter 5 Maintaining and troubleshooting ENWW 4.
User's Guide
Page 78
6. Pull the printhead latch all the way forward, and then press down to engage the latch. 7. Close the top cover, and then wait while the printer initializes the printheads and prints the alignment pages. 70 Chapter 5 Maintaining and troubleshooting ENWW You might have to apply some pressure to ensure that the latch is properly engaged.
6. Pull the printhead latch all the way forward, and then press down to engage the latch. 7. Close the top cover, and then wait while the printer initializes the printheads and prints the alignment pages. 70 Chapter 5 Maintaining and troubleshooting ENWW You might have to apply some pressure to ensure that the latch is properly engaged.