Getting Started Guide
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... panel parts 1 2 3 4 6 7 9 English 1 Power button and light 2 Cancel button 3 Resume button and light 4 Paper Jam light 5 Door Open light 5 8 6 Out of Paper light 7 Color indicator lights 8 Printhead light 9 Ink Cartridge light Interpreting control panel lights The printer lights indicate printer status and are useful for diagnosing printing problems. This section contains information about the...
... panel parts 1 2 3 4 6 7 9 English 1 Power button and light 2 Cancel button 3 Resume button and light 4 Paper Jam light 5 Door Open light 5 8 6 Out of Paper light 7 Color indicator lights 8 Printhead light 9 Ink Cartridge light Interpreting control panel lights The printer lights indicate printer status and are useful for diagnosing printing problems. This section contains information about the...
Getting Started Guide
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.... An ink cartridge is not closed . Explanation and recommended action A cover is out of the color indicator lights is on, and the Door Open and Printhead lights are completely closed completely. z Make sure the rear-access panel or duplex unit (HP Officejet Pro K850dn Color Printer) is secured... properly. z Reinstall the appropriate printheads, close all covers, and then try to print. z If the error persists, turn the printer off, and then on and the Door Open light blinks....
.... An ink cartridge is not closed . Explanation and recommended action A cover is out of the color indicator lights is on, and the Door Open and Printhead lights are completely closed completely. z Make sure the rear-access panel or duplex unit (HP Officejet Pro K850dn Color Printer) is secured... properly. z Reinstall the appropriate printheads, close all covers, and then try to print. z If the error persists, turn the printer off, and then on and the Door Open light blinks....
Getting Started Guide
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... on the printer. The printer is required. z Turn on and idle. English Printer light indication The Power light, the Ink Cartridge light, and one or more of the color indicator lights are on page 17. 16 z If the error persists, replace the ink cartridge or ... data over the network. If the printer is already turned on and a network cable is connected, see the "HP supplies and accessories" chapter in the onscreen user guide. z Install the ink cartridges and try to a network" on . Network connector lights (HP Officejet Pro K850dn) Understanding network connector lights 2 ...
... on the printer. The printer is required. z Turn on and idle. English Printer light indication The Power light, the Ink Cartridge light, and one or more of the color indicator lights are on page 17. 16 z If the error persists, replace the ink cartridge or ... data over the network. If the printer is already turned on and a network cable is connected, see the "HP supplies and accessories" chapter in the onscreen user guide. z Install the ink cartridges and try to a network" on . Network connector lights (HP Officejet Pro K850dn) Understanding network connector lights 2 ...
Getting Started Guide
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...tape from www.hp.com/support/officejetprok850. z Make sure the printer is in their correct color-coded slots. Resetting printer network settings If the printer is turned on the same subnet as a conflict with the network, reset the printer network settings: ...z While holding down firmly on the Starter CD). If lights are specifying the correct drive letter. z Printheads and ink...
...tape from www.hp.com/support/officejetprok850. z Make sure the printer is in their correct color-coded slots. Resetting printer network settings If the printer is turned on the same subnet as a conflict with the network, reset the printer network settings: ...z While holding down firmly on the Starter CD). If lights are specifying the correct drive letter. z Printheads and ink...
Getting Started Guide
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... implied warranties which is inconsistent with the customer. Limitations of limited warranty Software 1 year Accessories 1 year Ink cartridges 6 months* Printheads 1 year* Printer peripheral hardware (see the following details) 1 year *For more detailed warranty information, see www.hp.com/support/inkjet_warranty. the United Kingdom); b Software, media, parts, or supplies not provided or supported by...
... implied warranties which is inconsistent with the customer. Limitations of limited warranty Software 1 year Accessories 1 year Ink cartridges 6 months* Printheads 1 year* Printer peripheral hardware (see the following details) 1 year *For more detailed warranty information, see www.hp.com/support/inkjet_warranty. the United Kingdom); b Software, media, parts, or supplies not provided or supported by...
User's Guide
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... 53 Sharing the printer on a locally shared network 53 Uninstalling the printer software...55 Uninstalling the printer software (Windows 55 Uninstalling the printer software (Mac OS 55 5 Maintaining and troubleshooting Replacing the ink cartridges...58 Maintaining ...color...74 Troubleshooting...7. 5 Troubleshooting tips and resources 75 General troubleshooting tips 75 Resolving printing problems 76 Poor print quality and unexpected printouts 79 Resolving paper-feed problems 83 Embedded Web server (EWS) cannot be opened 84 Troubleshooting installation issues 85 Clearing jams...86 6 HP...
... 53 Sharing the printer on a locally shared network 53 Uninstalling the printer software...55 Uninstalling the printer software (Windows 55 Uninstalling the printer software (Mac OS 55 5 Maintaining and troubleshooting Replacing the ink cartridges...58 Maintaining ...color...74 Troubleshooting...7. 5 Troubleshooting tips and resources 75 General troubleshooting tips 75 Resolving printing problems 76 Poor print quality and unexpected printouts 79 Resolving paper-feed problems 83 Embedded Web server (EWS) cannot be opened 84 Troubleshooting installation issues 85 Clearing jams...86 6 HP...
User's Guide
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Ink supplies...94 HP media...94 7 Support and warranty Obtaining electronic support...96 Obtaining HP telephone support...97 Before you call...97 HP Total Care phone numbers 97 Hewlett-Packard limited warranty statement 101 8 Printer lights reference 9 Printer specifications Physical specifications...112 Product features and capacities...113 Processor and memory specifications 114 Operating system and network protocol...
Ink supplies...94 HP media...94 7 Support and warranty Obtaining electronic support...96 Obtaining HP telephone support...97 Before you call...97 HP Total Care phone numbers 97 Hewlett-Packard limited warranty statement 101 8 Printer lights reference 9 Printer specifications Physical specifications...112 Product features and capacities...113 Processor and memory specifications 114 Operating system and network protocol...
User's Guide
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Understanding the printer parts Front view 1 Control panel 2 Top cover 3 Ink cartridge cover 4 Printhead latch 5 Printheads 6 Ink cartridges 7 Front manual feed slot 8 Input tray 9 Paper guides 10 Output tray Control panel For more information, see Printer lights reference. ENWW Understanding the printer parts 5
Understanding the printer parts Front view 1 Control panel 2 Top cover 3 Ink cartridge cover 4 Printhead latch 5 Printheads 6 Ink cartridges 7 Front manual feed slot 8 Input tray 9 Paper guides 10 Output tray Control panel For more information, see Printer lights reference. ENWW Understanding the printer parts 5
User's Guide
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1 (Power button and light) 2 (Cancel button) 3 (Resume button and light) 4 (Paper Jam light) 5 (Door Open light) 6 (Out of Paper light) 7 (Color indicator lights) 8 (Printhead light) 9 (Ink Cartridge light) Back view 1 Parallel (IEEE 1284) connector 2 USB connector 3 Network connector (HP Officejet Pro K850dn Color Printer only) 4 Power input 5 Paper guide 6 Chapter 1 Getting started ENWW
1 (Power button and light) 2 (Cancel button) 3 (Resume button and light) 4 (Paper Jam light) 5 (Door Open light) 6 (Out of Paper light) 7 (Color indicator lights) 8 (Printhead light) 9 (Ink Cartridge light) Back view 1 Parallel (IEEE 1284) connector 2 USB connector 3 Network connector (HP Officejet Pro K850dn Color Printer only) 4 Power input 5 Paper guide 6 Chapter 1 Getting started ENWW
User's Guide
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...9679; Media that is heavily textured, embossed, or does not accept ink well ● Media that in the printer software to prevent smeared ink. See Loading media. ● Do not overload the tray. However, if you lower the ink volume too much, the output might appear washed out. ● If... using recycled media, you might need to the printer specifications. Selecting print media The printer is designed to work well with most types of the tray. See HP supplies and accessories. See Changing ...
...9679; Media that is heavily textured, embossed, or does not accept ink well ● Media that in the printer software to prevent smeared ink. See Loading media. ● Do not overload the tray. However, if you lower the ink volume too much, the output might appear washed out. ● If... using recycled media, you might need to the printer specifications. Selecting print media The printer is designed to work well with most types of the tray. See HP supplies and accessories. See Changing ...
User's Guide
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...the output tray. It also provides information on custom-size media. This mode provides longer drying time and ensures that the printer supports. Custom-size media ● Use only custom-size media supported by 10.5 inches) ENWW Selecting print media 13 ...rough side down and the adhesive strip pointing towards the back of media that the ink dries completely before printing the document. Transparencies ● Insert transparencies with the HP Officejet Pro K850dn Color Printer. Allowing wet media to stack up might need to reformat existing documents to print transparencies...
...the output tray. It also provides information on custom-size media. This mode provides longer drying time and ensures that the printer supports. Custom-size media ● Use only custom-size media supported by 10.5 inches) ENWW Selecting print media 13 ...rough side down and the adhesive strip pointing towards the back of media that the ink dries completely before printing the document. Transparencies ● Insert transparencies with the HP Officejet Pro K850dn Color Printer. Allowing wet media to stack up might need to reformat existing documents to print transparencies...
User's Guide
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... for supported media. ● Specify duplex options in your application or in the printer driver. ● Do not print on one side of the media, the printer holds the media and pauses while the ink dries. See Understanding specifications for duplexing ● Always use media that Use auto-...duplex unit is installed, the printer will print on both sides of supported custom sizes, see Understanding...
... for supported media. ● Specify duplex options in your application or in the printer driver. ● Do not print on one side of the media, the printer holds the media and pauses while the ink dries. See Understanding specifications for duplexing ● Always use media that Use auto-...duplex unit is installed, the printer will print on both sides of supported custom sizes, see Understanding...
User's Guide
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... the left pane. For more information, see Overview of ink cartridges and printheads. ENWW Managing the printer 35 Tool Toolbox (Windows) HP Printer Utility (Mac OS) Embedded Web server (EWS) Control panel Information Operation and status ▲ Click the Printer Status tab. Operation and status ▲ Printer status information: Click the Information tab, and then click...
... the left pane. For more information, see Overview of ink cartridges and printheads. ENWW Managing the printer 35 Tool Toolbox (Windows) HP Printer Utility (Mac OS) Embedded Web server (EWS) Control panel Information Operation and status ▲ Click the Printer Status tab. Operation and status ▲ Printer status information: Click the Information tab, and then click...
User's Guide
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...: Shows estimated ink levels for each option in performing basic printing tasks and solving problems. NOTE If the Toolbox was not installed with the other printer software components, you can use to view product information. To open the Toolbox 1. Point to HP, point to ...be running on the server machine as well as selecting which printer error messages appear, specifying whether you want to see HP Instant Support. 38 Chapter 4 Configuring and managing the printer ENWW Overview of printer management tools Toolbox (Windows) The Toolbox provides status and maintenance information...
...: Shows estimated ink levels for each option in performing basic printing tasks and solving problems. NOTE If the Toolbox was not installed with the other printer software components, you can use to view product information. To open the Toolbox 1. Point to HP, point to ...be running on the server machine as well as selecting which printer error messages appear, specifying whether you want to see HP Instant Support. 38 Chapter 4 Configuring and managing the printer ENWW Overview of printer management tools Toolbox (Windows) The Toolbox provides status and maintenance information...
User's Guide
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... with paper skew. ● Print Configuration Page: Click this button to balance color tints on printouts. Click hp, click Utilities, and then click HP Printer Selector. 4. HP Printer Utility panels The utility contains the following panels: Information And Support ● Supplies Status: Displays ink levels and information for printing in Fast Normal mode. For more information, see...
... with paper skew. ● Print Configuration Page: Click this button to balance color tints on printouts. Click hp, click Utilities, and then click HP Printer Selector. 4. HP Printer Utility panels The utility contains the following panels: Information And Support ● Supplies Status: Displays ink levels and information for printing in Fast Normal mode. For more information, see...
User's Guide
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... must have the following: ● Internet connection ● Device connected NOTE HP recommends that you enable myPrintMileage to send data for the printer. Pages Information Contents Shows status information about the printer, its ink supplies and usage, and a log of printer events (such as HP Instant Support, myPrintMileage, and online ordering of your device usage to...
... must have the following: ● Internet connection ● Device connected NOTE HP recommends that you enable myPrintMileage to send data for the printer. Pages Information Contents Shows status information about the printer, its ink supplies and usage, and a log of printer events (such as HP Instant Support, myPrintMileage, and online ordering of your device usage to...
User's Guide
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... will not contain the current information. Gaining access to the download section of the HP website. ● Obtaining support services Provides a list of the support services that are available ...for your device. 42 Chapter 4 Configuring and managing the printer ENWW export this data as the amount of ink you have used to receive print accounting reports. and configure the e-mail... NOTE Do not bookmark the Web pages that are used , whether you use more black or color ink, and the estimated number of pages you can help you quickly identify, diagnose, and resolve printing...
... will not contain the current information. Gaining access to the download section of the HP website. ● Obtaining support services Provides a list of the support services that are available ...for your device. 42 Chapter 4 Configuring and managing the printer ENWW export this data as the amount of ink you have used to receive print accounting reports. and configure the e-mail... NOTE Do not bookmark the Web pages that are used , whether you use more black or color ink, and the estimated number of pages you can help you quickly identify, diagnose, and resolve printing...
User's Guide
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● Managing ink and media usage (myPrintMileage) Helps you manage and forecast printer supplies usage. ● Self diagnostic testing for Netscape, Mozilla Firefox, or Safari) from an HP Total Care Representative over the Web at any time. NOTE To view all the data that is sent ... listed on the Instant Support page to reports about the device status and detailed devicediagnostic information. ENWW Managing the printer 43 An HP Total Care Representative will not contain the current information. Simply submit a question or a description of configured devices appears...
● Managing ink and media usage (myPrintMileage) Helps you manage and forecast printer supplies usage. ● Self diagnostic testing for Netscape, Mozilla Firefox, or Safari) from an HP Total Care Representative over the Web at any time. NOTE To view all the data that is sent ... listed on the Instant Support page to reports about the device status and detailed devicediagnostic information. ENWW Managing the printer 43 An HP Total Care Representative will not contain the current information. Simply submit a question or a description of configured devices appears...
User's Guide
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... page to: ● View current printer settings, ink supply status, and printhead health. ● Help troubleshoot printer problems. The configuration page also contains a log of memory that is installed. 2 Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges). For more information on HP Ink Supplies, see HP supplies and accessories. this page shows...
... page to: ● View current printer settings, ink supply status, and printhead health. ● Help troubleshoot printer problems. The configuration page also contains a log of memory that is installed. 2 Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges). For more information on HP Ink Supplies, see HP supplies and accessories. this page shows...
User's Guide
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5 Maintaining and troubleshooting This section provides information on maintaining ink cartridges and printheads, calibrating color and line feed, using the configuration page, and troubleshooting various problems. ENWW 57
5 Maintaining and troubleshooting This section provides information on maintaining ink cartridges and printheads, calibrating color and line feed, using the configuration page, and troubleshooting various problems. ENWW 57
