Getting Started Guide
Page 14
... For more information, see the "Maintaining and troubleshooting" chapter in the printer. Print media is turned on page 16. The printer is on the Starter CD: See the "Printer lights reference" chapter. You can find a complete list of paper. ... light 2 Cancel button 3 Resume button and light 4 Paper Jam light 5 Door Open light 5 8 6 Out of Paper light 7 Color indicator lights 8 Printhead light 9 Ink Cartridge light Interpreting control panel lights The printer lights indicate printer status and are useful for diagnosing printing problems. This section contains information about the...
... For more information, see the "Maintaining and troubleshooting" chapter in the printer. Print media is turned on page 16. The printer is on the Starter CD: See the "Printer lights reference" chapter. You can find a complete list of paper. ... light 2 Cancel button 3 Resume button and light 4 Paper Jam light 5 Door Open light 5 8 6 Out of Paper light 7 Color indicator lights 8 Printhead light 9 Ink Cartridge light Interpreting control panel lights The printer lights indicate printer status and are useful for diagnosing printing problems. This section contains information about the...
Getting Started Guide
Page 15
...z Make sure the rear-access panel or duplex unit (HP Officejet Pro K850dn Color Printer) is missing. z Reinstall the appropriate printheads, close all covers, and then try to be replaced before you can continue printing. One or more of the color indicator lights blink. The Power light is on, and ...is inserted completely in the onscreen user guide. An ink cartridge is required. z Replace the ink cartridge indicated. The Power light is low on again. The Power light, the Printhead light, and one or more of the printer. z If the error persists, replace the printhead or ...
...z Make sure the rear-access panel or duplex unit (HP Officejet Pro K850dn Color Printer) is missing. z Reinstall the appropriate printheads, close all covers, and then try to be replaced before you can continue printing. One or more of the color indicator lights blink. The Power light is on, and ...is inserted completely in the onscreen user guide. An ink cartridge is required. z Replace the ink cartridge indicated. The Power light is low on again. The Power light, the Printhead light, and one or more of the printer. z If the error persists, replace the printhead or ...
Getting Started Guide
Page 16
... not connected to print. z No action is required. English Printer light indication The Power light, the Ink Cartridge light, and one or more of the color indicator lights are on . Explanation and recommended action One or more of the ink cartridges is missing. Network connector lights (HP Officejet Pro K850dn) Understanding network connector lights 2 1 3 1 Network connector 2 Link...
... not connected to print. z No action is required. English Printer light indication The Power light, the Ink Cartridge light, and one or more of the color indicator lights are on . Explanation and recommended action One or more of the ink cartridges is missing. Network connector lights (HP Officejet Pro K850dn) Understanding network connector lights 2 1 3 1 Network connector 2 Link...
Getting Started Guide
Page 17
...duplex unit is unable to perform a clean printer driver uninstallation. z Media is loaded correctly in the tray and is not jammed in their correct color-coded slots. z If the computer does...closed. Check the printer to the computer and the printer are lit or blinking, see the onscreen user guide on page 14. If lights are secure. z Printheads and ink cartridges are closed or ...at www.hp.com/support/officejetprok850. 17 Resetting printer network settings If the printer is locked into place. Restart your computer, and re-install the printer driver. Reinstall the printer software z ...
...duplex unit is unable to perform a clean printer driver uninstallation. z Media is loaded correctly in the tray and is not jammed in their correct color-coded slots. z If the computer does...closed. Check the printer to the computer and the printer are lit or blinking, see the onscreen user guide on page 14. If lights are secure. z Printheads and ink cartridges are closed or ...at www.hp.com/support/officejetprok850. 17 Resetting printer network settings If the printer is locked into place. Restart your computer, and re-install the printer driver. Reinstall the printer software z ...
Getting Started Guide
Page 19
... statutory rights of limited warranty Software 1 year Accessories 1 year Ink cartridges 6 months* Printheads 1 year* Printer peripheral hardware (see the following details) 1 year *For more detailed warranty information, see www.hp.com/support/inkjet_warranty. English Hewlett-Packard limited warranty statement HP product Duration of a customer (e.g. HP does not warrant that arise as some states in the...
... statutory rights of limited warranty Software 1 year Accessories 1 year Ink cartridges 6 months* Printheads 1 year* Printer peripheral hardware (see the following details) 1 year *For more detailed warranty information, see www.hp.com/support/inkjet_warranty. English Hewlett-Packard limited warranty statement HP product Duration of a customer (e.g. HP does not warrant that arise as some states in the...
User's Guide
Page 6
...53 Sharing the printer on a locally shared network 53 Uninstalling the printer software...55 Uninstalling the printer software (Windows 55 Uninstalling the printer software (Mac OS 55 5 Maintaining and troubleshooting Replacing the ink cartridges...58 Maintaining the...color...74 Troubleshooting...7. 5 Troubleshooting tips and resources 75 General troubleshooting tips 75 Resolving printing problems 76 Poor print quality and unexpected printouts 79 Resolving paper-feed problems 83 Embedded Web server (EWS) cannot be opened 84 Troubleshooting installation issues 85 Clearing jams...86 6 HP...
...53 Sharing the printer on a locally shared network 53 Uninstalling the printer software...55 Uninstalling the printer software (Windows 55 Uninstalling the printer software (Mac OS 55 5 Maintaining and troubleshooting Replacing the ink cartridges...58 Maintaining the...color...74 Troubleshooting...7. 5 Troubleshooting tips and resources 75 General troubleshooting tips 75 Resolving printing problems 76 Poor print quality and unexpected printouts 79 Resolving paper-feed problems 83 Embedded Web server (EWS) cannot be opened 84 Troubleshooting installation issues 85 Clearing jams...86 6 HP...
User's Guide
Page 13
ENWW Understanding the printer parts 5 Understanding the printer parts Front view 1 Control panel 2 Top cover 3 Ink cartridge cover 4 Printhead latch 5 Printheads 6 Ink cartridges 7 Front manual feed slot 8 Input tray 9 Paper guides 10 Output tray Control panel For more information, see Printer lights reference.
ENWW Understanding the printer parts 5 Understanding the printer parts Front view 1 Control panel 2 Top cover 3 Ink cartridge cover 4 Printhead latch 5 Printheads 6 Ink cartridges 7 Front manual feed slot 8 Input tray 9 Paper guides 10 Output tray Control panel For more information, see Printer lights reference.
User's Guide
Page 14
1 (Power button and light) 2 (Cancel button) 3 (Resume button and light) 4 (Paper Jam light) 5 (Door Open light) 6 (Out of Paper light) 7 (Color indicator lights) 8 (Printhead light) 9 (Ink Cartridge light) Back view 1 Parallel (IEEE 1284) connector 2 USB connector 3 Network connector (HP Officejet Pro K850dn Color Printer only) 4 Power input 5 Paper guide 6 Chapter 1 Getting started ENWW
1 (Power button and light) 2 (Cancel button) 3 (Resume button and light) 4 (Paper Jam light) 5 (Door Open light) 6 (Out of Paper light) 7 (Color indicator lights) 8 (Printhead light) 9 (Ink Cartridge light) Back view 1 Parallel (IEEE 1284) connector 2 USB connector 3 Network connector (HP Officejet Pro K850dn Color Printer only) 4 Power input 5 Paper guide 6 Chapter 1 Getting started ENWW
User's Guide
Page 43
Tool Toolbox (Windows) HP Printer Utility (Mac OS) Embedded Web server (EWS) Control panel Information Operation and status ▲ Click the Printer Status tab. Operation and status ▲ Printer status information: Click the Information tab, and then click an option available on the Printer Status tab. For more information, see Overview of ink cartridges and printheads. ENWW...
Tool Toolbox (Windows) HP Printer Utility (Mac OS) Embedded Web server (EWS) Control panel Information Operation and status ▲ Click the Printer Status tab. Operation and status ▲ Printer status information: Click the Information tab, and then click an option available on the Printer Status tab. For more information, see Overview of ink cartridges and printheads. ENWW...
User's Guide
Page 46
...9679; Help Information: Provides links to HP Instant Support and HP Total Care, as well as to this guide for the installed ink cartridges. ● Preferences: Gives you the ability to set advanced Toolbox settings, such as selecting which printer error messages appear, specifying whether you ...dates for help in performing tasks and troubleshooting. It also provides links to see HP Instant Support. 38 Chapter 4 Configuring and managing the printer ENWW To monitor a printer on these tabs, right-click each cartridge. ● Order Supplies: Provides access to a website where you can use...
...9679; Help Information: Provides links to HP Instant Support and HP Total Care, as well as to this guide for the installed ink cartridges. ● Preferences: Gives you the ability to set advanced Toolbox settings, such as selecting which printer error messages appear, specifying whether you ...dates for help in performing tasks and troubleshooting. It also provides links to see HP Instant Support. 38 Chapter 4 Configuring and managing the printer ENWW To monitor a printer on these tabs, right-click each cartridge. ● Order Supplies: Provides access to a website where you can use...
User's Guide
Page 47
...box, where you can turn on the output ramp for example, tools to open a dialog box, where you maintain and test your print cartridges, or print a demo page. ● Diagnose Print Quality: Click this button to open a dialog box, where you can print a page...: Click this button to balance color tints on printed pages. for printing in Fast Normal mode. Select the printer, and then click Launch Utility. Click hp, click Utilities, and then click HP Printer Selector. 4. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to print a printer configuration page. To open a ...
...box, where you can turn on the output ramp for example, tools to open a dialog box, where you maintain and test your print cartridges, or print a demo page. ● Diagnose Print Quality: Click this button to open a dialog box, where you can print a page...: Click this button to balance color tints on printed pages. for printing in Fast Normal mode. Select the printer, and then click Launch Utility. Click hp, click Utilities, and then click HP Printer Selector. 4. HP Printer Utility (Mac OS) The HP Printer Utility contains tools to print a printer configuration page. To open a ...
User's Guide
Page 53
... amount of recent events. ENWW Understanding and printing the configuration page 45 For more information on HP Ink Supplies, see HP supplies and accessories. this page shows the network settings for the printer. If the printer is installed. 2 Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges). Understanding a configuration page...
... amount of recent events. ENWW Understanding and printing the configuration page 45 For more information on HP Ink Supplies, see HP supplies and accessories. this page shows the network settings for the printer. If the printer is installed. 2 Ink Cartridge Status: Shows the estimated ink levels (represented in graphical form as gauges). Understanding a configuration page...
User's Guide
Page 65
5 Maintaining and troubleshooting This section provides information on maintaining ink cartridges and printheads, calibrating color and line feed, using the configuration page, and troubleshooting various problems. ENWW 57
5 Maintaining and troubleshooting This section provides information on maintaining ink cartridges and printheads, calibrating color and line feed, using the configuration page, and troubleshooting various problems. ENWW 57
User's Guide
Page 66
... NOTE To find out which ink cartridges work with your printer, see Overview of using these tools, see HP supplies and accessories. For information about using non-HP or refilled ink cartridges is not covered under warranty. After removing a cartridge from the printer for long periods of non-HP ink cartridges. Replacing the ink cartridges You can check the ink...
... NOTE To find out which ink cartridges work with your printer, see Overview of using these tools, see HP supplies and accessories. For information about using non-HP or refilled ink cartridges is not covered under warranty. After removing a cartridge from the printer for long periods of non-HP ink cartridges. Replacing the ink cartridges You can check the ink...
User's Guide
Page 67
Close the ink cartridge cover. ENWW Replacing the ink cartridges 59 Remove the ink cartridge that requires replacement by grasping it between your thumb and forefinger and pulling it firmly toward you. 3. Remove the new ink cartridge from its own color-coded slot. Insert the cartridge into its package. 4. 2. Press down firmly on the cartridge to ensure proper contact. 5.
Close the ink cartridge cover. ENWW Replacing the ink cartridges 59 Remove the ink cartridge that requires replacement by grasping it between your thumb and forefinger and pulling it firmly toward you. 3. Remove the new ink cartridge from its own color-coded slot. Insert the cartridge into its package. 4. 2. Press down firmly on the cartridge to ensure proper contact. 5.
User's Guide
Page 83
...; You are not running too many programs when you are removed from the printer. ● Printer can be resolved by resetting the printer. Make sure the printer is not jammed in their correct color-coded slots. Disconnect the power cord from each one to turn on each printhead... a functioning alternating current (AC) power outlet and is not selected if you are properly installed in the printer. See Loading media. ● Printheads and ink cartridges are performing a task. For more information, see your computer's documentation. ● Pause Printing or Use...
...; You are not running too many programs when you are removed from the printer. ● Printer can be resolved by resetting the printer. Make sure the printer is not jammed in their correct color-coded slots. Disconnect the power cord from each one to turn on each printhead... a functioning alternating current (AC) power outlet and is not selected if you are properly installed in the printer. See Loading media. ● Printheads and ink cartridges are performing a task. For more information, see your computer's documentation. ● Pause Printing or Use...
User's Guide
Page 87
... ready, resend the job. See HP Deskjet Control Panel (HP DJCP). Check cable connections If the printer and computer are connected with a USB or parallel cable, the problem might not recognize the rest of USB cable. Poor print quality and unexpected printouts Check the printheads and ink cartridges Replace any remaining jobs from the...
... ready, resend the job. See HP Deskjet Control Panel (HP DJCP). Check cable connections If the printer and computer are connected with a USB or parallel cable, the problem might not recognize the rest of USB cable. Poor print quality and unexpected printouts Check the printheads and ink cartridges Replace any remaining jobs from the...
User's Guide
Page 90
... troubleshooting ENWW Or try removing and reinstalling the cartridges, make sure you to clean the printheads. Check the ink cartridges If lines in the printer driver. Wrong colors are printing as Best) require more of the ink cartridges might have run out of ink. Printout shows bleeding colors Check print settings Some media type settings (such...
... troubleshooting ENWW Or try removing and reinstalling the cartridges, make sure you to clean the printheads. Check the ink cartridges If lines in the printer driver. Wrong colors are printing as Best) require more of the ink cartridges might have run out of ink. Printout shows bleeding colors Check print settings Some media type settings (such...
User's Guide
Page 91
..., printed pages might notice improvement in the print quality by bending it in the opposite direction of graphics on resolving jams, see HP supplies and accessories. Colors do not line up from the tray ● Make sure the paper guides are set to check for the media size you ...ink saturation, use of sheets the tray can disrupt the intricate printing system and result in reduced print quality and damage to the printer. Check ink cartridges Make sure ink cartridges have not been tampered with drying time under Advanced Printing Features (Windows) or Ink Features (Mac OS) in the...
..., printed pages might notice improvement in the print quality by bending it in the opposite direction of graphics on resolving jams, see HP supplies and accessories. Colors do not line up from the tray ● Make sure the paper guides are set to check for the media size you ...ink saturation, use of sheets the tray can disrupt the intricate printing system and result in reduced print quality and damage to the printer. Check ink cartridges Make sure ink cartridges have not been tampered with drying time under Advanced Printing Features (Windows) or Ink Features (Mac OS) in the...
User's Guide
Page 102
Supplies Ink supplies Ink cartridges HP 10 Black HP 11 Cyan HP 11 Magenta HP 11 Yellow HP 13 Black HP 13 Cyan HP 13 Magenta HP 13 Yellow C4844A C4836A C4837A C4838A C4814A C4815A C4816A C4817A Printheads HP 11 Black HP 11 Cyan HP 11 Magenta HP 11 Yellow C4810A C4811A C4812A C4813A HP media To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting Cards, go to www.hp.com. Choose your country/region, and then select Buy or Shopping. 94 Chapter 6 HP supplies and accessories ENWW
Supplies Ink supplies Ink cartridges HP 10 Black HP 11 Cyan HP 11 Magenta HP 11 Yellow HP 13 Black HP 13 Cyan HP 13 Magenta HP 13 Yellow C4844A C4836A C4837A C4838A C4814A C4815A C4816A C4817A Printheads HP 11 Black HP 11 Cyan HP 11 Magenta HP 11 Yellow C4810A C4811A C4812A C4813A HP media To order media such as HP Premium Paper, HP Premium Inkjet Transparency Film, HP Iron-On Paper, or HP Greeting Cards, go to www.hp.com. Choose your country/region, and then select Buy or Shopping. 94 Chapter 6 HP supplies and accessories ENWW