Getting Started Guide
Page 17
...www.hp.com/support/officejetprok850. Ensure you are unable to install the printer software, verify that the printer is not jammed in the printer driver match the printer IP address: 1 Print a configuration page. z Make sure the printer is unable to the computer and the printer are...listed in the Ready state. z If the installation program cannot discover the printer, print the configuration page, locate the IP address, and then enter the IP address manually in their correct color-coded slots. English Troubleshooting Problems printing an alignment page Note: Printhead alignment takes...
...www.hp.com/support/officejetprok850. Ensure you are unable to install the printer software, verify that the printer is not jammed in the printer driver match the printer IP address: 1 Print a configuration page. z Make sure the printer is unable to the computer and the printer are...listed in the Ready state. z If the installation program cannot discover the printer, print the configuration page, locate the IP address, and then enter the IP address manually in their correct color-coded slots. English Troubleshooting Problems printing an alignment page Note: Printhead alignment takes...
User's Guide
Page 5
... Loading the rear manual feed slot 28 Printing on both sides (duplexing)...30 Guidelines for duplexing...30 Duplexing (Windows)...30 Duplexing (Mac OS)...31 Printing on special and custom-size media 32 4 Configuring and managing the printer Managing the printer...34 Overview of printer management tasks 34 Monitor the printer...35 Administer the printer...36 Configure...
... Loading the rear manual feed slot 28 Printing on both sides (duplexing)...30 Guidelines for duplexing...30 Duplexing (Windows)...30 Duplexing (Mac OS)...31 Printing on special and custom-size media 32 4 Configuring and managing the printer Managing the printer...34 Overview of printer management tasks 34 Monitor the printer...35 Administer the printer...36 Configure...
User's Guide
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...40 HP Web Jetadmin software 41 myPrintMileage...41 HP Instant Support 42 HP Network Printer Setup Utility (Mac OS 44 HP Deskjet Control Panel (HP DJCP 44 Understanding and printing the configuration page 45 Understanding a configuration page 45 Printing a configuration page 47 Configuring the printer (...clean printheads automatically 61 To clean the printhead contacts manually 62 Replacing the printheads...66 Diagnosing the print quality...71 Testing the paper feed...72 Testing media skew...7. 3 Calibrating the color...74 Troubleshooting...7. 5 Troubleshooting tips and resources 75 ...
...40 HP Web Jetadmin software 41 myPrintMileage...41 HP Instant Support 42 HP Network Printer Setup Utility (Mac OS 44 HP Deskjet Control Panel (HP DJCP 44 Understanding and printing the configuration page 45 Understanding a configuration page 45 Printing a configuration page 47 Configuring the printer (...clean printheads automatically 61 To clean the printhead contacts manually 62 Replacing the printheads...66 Diagnosing the print quality...71 Testing the paper feed...72 Testing media skew...7. 3 Calibrating the color...74 Troubleshooting...7. 5 Troubleshooting tips and resources 75 ...
User's Guide
Page 13
ENWW Understanding the printer parts 5 Understanding the printer parts Front view 1 Control panel 2 Top cover 3 Ink cartridge cover 4 Printhead latch 5 Printheads 6 Ink cartridges 7 Front manual feed slot 8 Input tray 9 Paper guides 10 Output tray Control panel For more information, see Printer lights reference.
ENWW Understanding the printer parts 5 Understanding the printer parts Front view 1 Control panel 2 Top cover 3 Ink cartridge cover 4 Printhead latch 5 Printheads 6 Ink cartridges 7 Front manual feed slot 8 Input tray 9 Paper guides 10 Output tray Control panel For more information, see Printer lights reference.
User's Guide
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6 Rear manual feed slot 7 Automatic two-sided printing accessory (duplex unit) Included with the HP Officejet Pro K850dn Color Printer. ENWW Understanding the printer parts 7 To order separately, see HP supplies and accessories for information about ordering accessories.
6 Rear manual feed slot 7 Automatic two-sided printing accessory (duplex unit) Included with the HP Officejet Pro K850dn Color Printer. ENWW Understanding the printer parts 7 To order separately, see HP supplies and accessories for information about ordering accessories.
User's Guide
Page 21
...the ink dries completely before printing the document. It also provides information on custom-size media. If not, set the media size in the printer driver. Letter (215.9 by 279.4 mm; 8.5 by 11 inches) Legal (215.9 by 355.6 mm; 8.5 by 14 inches) Super...printer. ● Use the Best mode to the output tray. Transparencies ● Insert transparencies with the HP Officejet Pro K850dn Color Printer. You might need to reformat existing documents to stack up might cause smearing. Supported media sizes Media size Input tray Standard paper sizes Front manual feed slot Rear manual...
...the ink dries completely before printing the document. It also provides information on custom-size media. If not, set the media size in the printer driver. Letter (215.9 by 279.4 mm; 8.5 by 11 inches) Legal (215.9 by 355.6 mm; 8.5 by 14 inches) Super...printer. ● Use the Best mode to the output tray. Transparencies ● Insert transparencies with the HP Officejet Pro K850dn Color Printer. You might need to reformat existing documents to stack up might cause smearing. Supported media sizes Media size Input tray Standard paper sizes Front manual feed slot Rear manual...
User's Guide
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... mm; 11.7 by 16.5 inches) Banner A4 (210 by 297 mm; 8.3 by 11.69 inches) Banner Letter (215.9 by 279.4 mm; 8.5 by 11 inches) Front manual feed slot Rear manual feed slot Auto duplex (duplex unit) Manual duplex 14 Chapter 3 Using the printer ENWW
... mm; 11.7 by 16.5 inches) Banner A4 (210 by 297 mm; 8.3 by 11.69 inches) Banner Letter (215.9 by 279.4 mm; 8.5 by 11 inches) Front manual feed slot Rear manual feed slot Auto duplex (duplex unit) Manual duplex 14 Chapter 3 Using the printer ENWW
User's Guide
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...) Hagaki (100 by 148 mm; 3.9 by 5.8 inches) Ofuku Hagaki (148 by 200 mm; 5.8 by 7.9 inches) Photo media Photo L (89 by 127 mm; 3.5 by 5 inches) Front manual feed slot Rear manual feed slot Auto duplex (duplex unit) Manual duplex 16 Chapter 3 Using the printer ENWW
...) Hagaki (100 by 148 mm; 3.9 by 5.8 inches) Ofuku Hagaki (148 by 200 mm; 5.8 by 7.9 inches) Photo media Photo L (89 by 127 mm; 3.5 by 5 inches) Front manual feed slot Rear manual feed slot Auto duplex (duplex unit) Manual duplex 16 Chapter 3 Using the printer ENWW
User's Guide
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... the printer ENWW Media size Input tray and front and rear manual feed slots Manual duplex Auto duplex (duplex unit) Plain paper Thick plain paper HP Bright White Paper HP Premium Paper HP Premium Presentation Paper HP Photo and Project Paper Other inkjet papers Photo papers NOTE Photo media supports up to 4800 x 1200 optimized dpi for color printing...
... the printer ENWW Media size Input tray and front and rear manual feed slots Manual duplex Auto duplex (duplex unit) Plain paper Thick plain paper HP Bright White Paper HP Premium Paper HP Premium Presentation Paper HP Photo and Project Paper Other inkjet papers Photo papers NOTE Photo media supports up to 4800 x 1200 optimized dpi for color printing...
User's Guide
Page 35
...or sheets of paper, you can use the front manual feed slot and leave your document. Extend the output tray. 2. Lift the clear plastic flap and insert the media into ENWW Printing with the front or rear manual feed slot 27 Open the printer driver. 2. Open the Paper Type/Quality panel.... 5. Changing the software settings Windows 1. Select the manual feed option from the manual feed slots is drop-down into the narrow opening between the ...
...or sheets of paper, you can use the front manual feed slot and leave your document. Extend the output tray. 2. Lift the clear plastic flap and insert the media into ENWW Printing with the front or rear manual feed slot 27 Open the printer driver. 2. Open the Paper Type/Quality panel.... 5. Changing the software settings Windows 1. Select the manual feed option from the manual feed slots is drop-down into the narrow opening between the ...
User's Guide
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To resume printing from the input tray, remove the paper from the front manual feed slot. the right side of the paper. 5. Insert envelopes with printing. Slide the paper guide to the right. 4. If the duplex unit is installed, replace it stops at the edge of the slot until it with the rear-access panel. 28 Chapter 3 Using the printer ENWW Press (Resume button) to proceed with the flaps facing up and to the right until the media stops. Loading the rear manual feed slot 1.
To resume printing from the input tray, remove the paper from the front manual feed slot. the right side of the paper. 5. Insert envelopes with printing. Slide the paper guide to the right. 4. If the duplex unit is installed, replace it stops at the edge of the slot until it with the rear-access panel. 28 Chapter 3 Using the printer ENWW Press (Resume button) to proceed with the flaps facing up and to the right until the media stops. Loading the rear manual feed slot 1.
User's Guide
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Press (Resume button) to print after inserting each sheet. If you are printing more than one page, press (Resume button) to print. 5. 2. ENWW Printing with the front or rear manual feed slot 29 Slide the paper guide to the required media width. 3. Insert a sheet of media print-side up into the left side of the slot until the printer grips the media. 4.
Press (Resume button) to print after inserting each sheet. If you are printing more than one page, press (Resume button) to print. 5. 2. ENWW Printing with the front or rear manual feed slot 29 Slide the paper guide to the required media width. 3. Insert a sheet of media print-side up into the left side of the slot until the printer grips the media. 4.
User's Guide
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... orientation when you print on both sides of media, either automatically by using the duplex unit or manually by using the Mac OS, the printer prints the second side first. Do not grab it into the printer and the second side is complete. ● You can print on both sides of a page, such... the media and pauses while the ink dries. See Guidelines for supported media. When you print from a computer using the printer's manual duplex capabilities. Select the Print on both sides of a sheet of supported custom-size media by turning the media over and feeding it before printing ...
... orientation when you print on both sides of media, either automatically by using the duplex unit or manually by using the Mac OS, the printer prints the second side first. Do not grab it into the printer and the second side is complete. ● You can print on both sides of a page, such... the media and pauses while the ink dries. See Guidelines for supported media. When you print from a computer using the printer's manual duplex capabilities. Select the Print on both sides of a sheet of supported custom-size media by turning the media over and feeding it before printing ...
User's Guide
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... not start printing. 11 For manual duplexing, after the first side of the document is installed, the printer will print on both sides. 5. If the rearaccess panel is printed, follow the onscreen . Select or clear the Flip Pages Up check box depending on .... 8. To perform automatic duplexing in the dialog box that appears to print the document. Select the option to complete printing. See the graphics in the printer driver for duplexing and Loading media. 2. ENWW Printing on one side (simplex). 7. Choose a booklet layout from the Booklet Layouts drop-down ) or the front...
... not start printing. 11 For manual duplexing, after the first side of the document is installed, the printer will print on both sides. 5. If the rearaccess panel is printed, follow the onscreen . Select or clear the Flip Pages Up check box depending on .... 8. To perform automatic duplexing in the dialog box that appears to print the document. Select the option to complete printing. See the graphics in the printer driver for duplexing and Loading media. 2. ENWW Printing on one side (simplex). 7. Choose a booklet layout from the Booklet Layouts drop-down ) or the front...
User's Guide
Page 45
... the static IP address in the dropdown list. HP Web Jetadmin software Supplies information about configuring the printer's network settings. Tool Control panel HP Web Jetadmin softwarealerts myPrintMileage Task section click the appropriate cleaning level in the Manual IP Address box, enter the Manual Subnet Mask and Manual Default Gateway, if needed, and then click Apply...
... the static IP address in the dropdown list. HP Web Jetadmin software Supplies information about configuring the printer's network settings. Tool Control panel HP Web Jetadmin softwarealerts myPrintMileage Task section click the appropriate cleaning level in the Manual IP Address box, enter the Manual Subnet Mask and Manual Default Gateway, if needed, and then click Apply...
User's Guide
Page 68
...line of the Printhead Status section of any printhead is not responsible for damage to the printer that the printheads are missing from modifying the printheads. CAUTION HP is bad, clean or replace the printhead. See Understanding and printing the configuration page.... and troubleshooting ENWW See To clean the printhead contacts manually. ● Replace the printheads, if the problems persist after cleaning. To check printhead health Use the following : ● Check the health of your printer, see HP supplies and accessories. Toolbox (Windows) Open the Toolbox...
...line of the Printhead Status section of any printhead is not responsible for damage to the printer that the printheads are missing from modifying the printheads. CAUTION HP is bad, clean or replace the printhead. See Understanding and printing the configuration page.... and troubleshooting ENWW See To clean the printhead contacts manually. ● Replace the printheads, if the problems persist after cleaning. To check printhead health Use the following : ● Check the health of your printer, see HP supplies and accessories. Toolbox (Windows) Open the Toolbox...
User's Guide
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... level of the following. b. Release (Power button). For level 1 cleaning: Press (Resume button) five times. Make sure the printer is turned on. 3. a. Printhead contacts contain sensitive electronic components that can be damaged easily. 1. Open the top cover. 2. ... (Power button). 2. Lift to move out of reach. 4. The printer begins the cleaning process. Wait two or three seconds and unplug the printer power cord. c. To clean the printhead contacts manually CAUTION Manually clean the printhead contacts only after you have attempted to clean the printheads...
... level of the following. b. Release (Power button). For level 1 cleaning: Press (Resume button) five times. Make sure the printer is turned on. 3. a. Printhead contacts contain sensitive electronic components that can be damaged easily. 1. Open the top cover. 2. ... (Power button). 2. Lift to move out of reach. 4. The printer begins the cleaning process. Wait two or three seconds and unplug the printer power cord. c. To clean the printhead contacts manually CAUTION Manually clean the printhead contacts only after you have attempted to clean the printheads...
User's Guide
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you installed a new printhead, wait while the printer initializes it and prints an alignment page. If the alignment page does not print, make sure the printhead latch and all covers are securely closed. See To align the printheads. 13 Close the top cover. . 14 Where necessary, repeat the above steps for the remaining printheads. . 15 If you removed and reinserted printheads but did not install a new printhead, print an alignment page manually. If . ENWW Maintaining the printheads 65
you installed a new printhead, wait while the printer initializes it and prints an alignment page. If the alignment page does not print, make sure the printhead latch and all covers are securely closed. See To align the printheads. 13 Close the top cover. . 14 Where necessary, repeat the above steps for the remaining printheads. . 15 If you removed and reinserted printheads but did not install a new printhead, print an alignment page manually. If . ENWW Maintaining the printheads 65
User's Guide
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Replacing the printheads NOTE To find out which printheads are compatible with your printer, see HP supplies and accessories. Open the top cover. 2. NOTE Only replace printheads after you have attempted to open the printhead latch. 66 Chapter 5 Maintaining and troubleshooting ENWW Lift to clean the printheads. See To clean printheads automatically and To clean the printhead contacts manually. 1.
Replacing the printheads NOTE To find out which printheads are compatible with your printer, see HP supplies and accessories. Open the top cover. 2. NOTE Only replace printheads after you have attempted to open the printhead latch. 66 Chapter 5 Maintaining and troubleshooting ENWW Lift to clean the printheads. See To clean printheads automatically and To clean the printhead contacts manually. 1.
User's Guide
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...color Whenever you can calibrate colors manually. ● Printer driver In Windows 2000 or XP, click the Services tab, click Service this device, and then follow the onscreen instructions. 74 Chapter 5 Maintaining and troubleshooting ENWW In Windows 98, click the Services tab, click Calibrate Color..., and then follow the onscreen instructions. ● Toolbox (Windows) Click the Printer Services tab, click Calibrate Color, and then follow the onscreen instructions. ● HP Printer Utility (Mac OS) Open Information And Support, click Calibrate Color, and then ...
...color Whenever you can calibrate colors manually. ● Printer driver In Windows 2000 or XP, click the Services tab, click Service this device, and then follow the onscreen instructions. 74 Chapter 5 Maintaining and troubleshooting ENWW In Windows 98, click the Services tab, click Calibrate Color..., and then follow the onscreen instructions. ● Toolbox (Windows) Click the Printer Services tab, click Calibrate Color, and then follow the onscreen instructions. ● HP Printer Utility (Mac OS) Open Information And Support, click Calibrate Color, and then ...