Getting Started Guide
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... light 4 Paper Jam light 5 Door Open light 5 8 6 Out of Paper light 7 Color indicator lights 8 Printhead light 9 Ink Cartridge light Interpreting control panel lights The printer lights indicate printer status and are useful for diagnosing printing problems. This section contains information about the printer lights, what they indicate, and what action to a network" on page 17...
... light 4 Paper Jam light 5 Door Open light 5 8 6 Out of Paper light 7 Color indicator lights 8 Printhead light 9 Ink Cartridge light Interpreting control panel lights The printer lights indicate printer status and are useful for diagnosing printing problems. This section contains information about the printer lights, what they indicate, and what action to a network" on page 17...
Getting Started Guide
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English Printer light indication The Power light, the Ink Cartridge light, and one or more of the color indicator lights are on page 17. 16 z Install the ink cartridges and try to the network. z No action is off . Network connector lights (HP Officejet Pro K850dn) ...printer is connected, see the "HP supplies and accessories" chapter in the onscreen user guide. Explanation and recommended action The printer is connected to a network" on . If the printer is already turned on and a network cable is turned on . For information about ordering supplies, see "Problems...
English Printer light indication The Power light, the Ink Cartridge light, and one or more of the color indicator lights are on page 17. 16 z Install the ink cartridges and try to the network. z No action is off . Network connector lights (HP Officejet Pro K850dn) ...printer is connected, see the "HP supplies and accessories" chapter in the onscreen user guide. Explanation and recommended action The printer is connected to a network" on . If the printer is already turned on and a network cable is turned on . For information about ordering supplies, see "Problems...
Getting Started Guide
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...not recommended that will be using Windows and the computer cannot detect the printer, run the setup program again. z No lights on a Windows computer, ensure all covers are removed from www.hp.com/support/officejetprok850. z All packing tapes and materials are closed. Ensure...enter the IP address manually in their correct color-coded slots. z Though it is in the printer driver match the printer IP address: 1 Print a configuration page. At the end of the following : z Power light is on each printhead. Problems installing software Verify installation preliminaries z The computer...
...not recommended that will be using Windows and the computer cannot detect the printer, run the setup program again. z No lights on a Windows computer, ensure all covers are removed from www.hp.com/support/officejetprok850. z All packing tapes and materials are closed. Ensure...enter the IP address manually in their correct color-coded slots. z Though it is in the printer driver match the printer IP address: 1 Print a configuration page. At the end of the following : z Power light is on each printhead. Problems installing software Verify installation preliminaries z The computer...
Getting Started Guide
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...), press (Cancel button) one time, and then release (Power button). Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, and to call HP, print the configuration page before calling. If the printer is 123.123.123.123, type the following tools are available for troubleshooting or configuring the...
...), press (Cancel button) one time, and then release (Power button). Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, and to call HP, print the configuration page before calling. If the printer is 123.123.123.123, type the following tools are available for troubleshooting or configuring the...
Getting Started Guide
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...repair or replace, as a result of a defect in any product which is covered by HP's warranty, HP shall either the warranty to service the printer for the particular failure or damage. 5 If HP receives, during the applicable warranty period, notice of : a Improper maintenance or modification; ...product failure or damage is distributed by HP or by HP. Contracts for the product. 7 HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. 8 Any replacement product may also have other problems, including those that arise as applicable...
...repair or replace, as a result of a defect in any product which is covered by HP's warranty, HP shall either the warranty to service the printer for the particular failure or damage. 5 If HP receives, during the applicable warranty period, notice of : a Improper maintenance or modification; ...product failure or damage is distributed by HP or by HP. Contracts for the product. 7 HP shall have no obligation to repair, replace, or refund until the customer returns the defective product to HP. 8 Any replacement product may also have other problems, including those that arise as applicable...
User's Guide
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...HP Web Jetadmin software 41 myPrintMileage...41 HP Instant Support 42 HP Network Printer Setup Utility (Mac OS 44 HP Deskjet Control Panel (HP DJCP 44 Understanding and printing the configuration page 45 Understanding a configuration page 45 Printing a configuration page 47 Configuring the printer ...Testing media skew...7. 3 Calibrating the color...74 Troubleshooting...7. 5 Troubleshooting tips and resources 75 General troubleshooting tips 75 Resolving printing problems 76 Poor print quality and unexpected printouts 79 Resolving paper-feed problems 83 Embedded Web server (EWS) cannot...
...HP Web Jetadmin software 41 myPrintMileage...41 HP Instant Support 42 HP Network Printer Setup Utility (Mac OS 44 HP Deskjet Control Panel (HP DJCP 44 Understanding and printing the configuration page 45 Understanding a configuration page 45 Printing a configuration page 47 Configuring the printer ...Testing media skew...7. 3 Calibrating the color...74 Troubleshooting...7. 5 Troubleshooting tips and resources 75 General troubleshooting tips 75 Resolving printing problems 76 Poor print quality and unexpected printouts 79 Resolving paper-feed problems 83 Embedded Web server (EWS) cannot...
User's Guide
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1 Getting started Thank you for buying the printer. This guide provides details about how to use the printer and to resolve printer and printing problems. ENWW 1
1 Getting started Thank you for buying the printer. This guide provides details about how to use the printer and to resolve printer and printing problems. ENWW 1
User's Guide
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Also, an electronic version is normally installed with the printer software. Available if you quickly identify, diagnose, and resolve printing problems. See HP Instant Support. You can obtain product information and further troubleshooting resources that are installed. The HP Printer Utility is available at www.hp.com/ support/officejetprok850. Control panel Provides status, error, and warning information...
Also, an electronic version is normally installed with the printer software. Available if you quickly identify, diagnose, and resolve printing problems. See HP Instant Support. You can obtain product information and further troubleshooting resources that are installed. The HP Printer Utility is available at www.hp.com/ support/officejetprok850. Control panel Provides status, error, and warning information...
User's Guide
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... Care telephone support Provides the latest printer software, product, and support information. See HP Total Care phone numbers. During the warranty period, this support is often free of charge. www.hp.com/support/officejetprok850 www.hp.com/support Lists information to help diagnose problems in the print mechanism and paper path. ENWW Finding other resources...
... Care telephone support Provides the latest printer software, product, and support information. See HP Total Care phone numbers. During the warranty period, this support is often free of charge. www.hp.com/support/officejetprok850 www.hp.com/support Lists information to help diagnose problems in the print mechanism and paper path. ENWW Finding other resources...
User's Guide
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Tips for supported media. ● To prevent jams, poor print quality, and other printer problems, avoid the following guidelines. ● Always use another media type to prevent paper jams. Cards and envelopes ● Avoid envelopes that have a very slick finish, .... ● If using recycled media, you might need to lower the ink volume in this mode, printing takes longer and more information about HP media, see www.hp.com. Allowing wet media to stack up might need to use media that is too lightweight or stretches easily ● If using recycled media...
Tips for supported media. ● To prevent jams, poor print quality, and other printer problems, avoid the following guidelines. ● Always use another media type to prevent paper jams. Cards and envelopes ● Avoid envelopes that have a very slick finish, .... ● If using recycled media, you might need to lower the ink volume in this mode, printing takes longer and more information about HP media, see www.hp.com. Allowing wet media to stack up might need to use media that is too lightweight or stretches easily ● If using recycled media...
User's Guide
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... Set a static IP address: Click the Networking tab, select Manual IP from printing to the printer. Supplies set up alerts and notifications. Tool Control panel HP Web Jetadmin softwarealerts myPrintMileage Task section click the appropriate cleaning level in the Manual IP Address box...tools, see Printer lights reference. By factory default, all supported network protocols are turned on. However, a static IP address might resolve certain setup and printing problems, such as decreasing network traffic that you assign a static IP address to the printer. HP Web Jetadmin ...
... Set a static IP address: Click the Networking tab, select Manual IP from printing to the printer. Supplies set up alerts and notifications. Tool Control panel HP Web Jetadmin softwarealerts myPrintMileage Task section click the appropriate cleaning level in the Manual IP Address box...tools, see Printer lights reference. By factory default, all supported network protocols are turned on. However, a static IP address might resolve certain setup and printing problems, such as decreasing network traffic that you assign a static IP address to the printer. HP Web Jetadmin ...
User's Guide
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... for help in performing tasks and troubleshooting. Point to HP, point to Programs. 2. For more detailed information about the printer. Printer Status tab ● Selected printers: Displays a list of printer management tools Toolbox (Windows) The Toolbox provides status and...Printer Information: Provides links to myPrintMileage and shows the printer hardware and printhead health information. Overview of installed printers that are supported by the Toolbox. ● Ink Level Information: Shows estimated ink levels for each option in performing basic printing tasks and solving problems...
... for help in performing tasks and troubleshooting. Point to HP, point to Programs. 2. For more detailed information about the printer. Printer Status tab ● Selected printers: Displays a list of printer management tools Toolbox (Windows) The Toolbox provides status and...Printer Information: Provides links to myPrintMileage and shows the printer hardware and printhead health information. Overview of installed printers that are supported by the Toolbox. ● Ink Level Information: Shows estimated ink levels for each option in performing basic printing tasks and solving problems...
User's Guide
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...Color: Click this might help you can have the printer print 20 blank pages to configure print settings, calibrate the printer, clean the printheads, print configuration and test pages, order supplies online, and find website support information; Doing this button to open the HP Printer Utility 1. ENWW Managing the printer 39 Printer Services tab The Printer...9679; Diagnose Print Quality: Click this button to open a dialog box, where you can print a page to help you decide if the printer has a problem with paper skew. ● Print Configuration Page: Click this button to balance...
...Color: Click this might help you can have the printer print 20 blank pages to configure print settings, calibrate the printer, clean the printheads, print configuration and test pages, order supplies online, and find website support information; Doing this button to open the HP Printer Utility 1. ENWW Managing the printer 39 Printer Services tab The Printer...9679; Diagnose Print Quality: Click this button to open a dialog box, where you can print a page to help you decide if the printer has a problem with paper skew. ● Print Configuration Page: Click this button to balance...
User's Guide
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.... ● Align: Aligns the printheads for best possible print quality. ● Calibrate Color: Adjusts color to correct problems with tint. ● HP Support: Provides access to the HP website where you can return to it so that has been assigned to the printer. For example, if the IP address is connected to a network, you can use...
.... ● Align: Aligns the printheads for best possible print quality. ● Calibrate Color: Adjusts color to correct problems with tint. ● HP Support: Provides access to the HP website where you can return to it so that has been assigned to the printer. For example, if the IP address is connected to a network, you can use...
User's Guide
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... problem, as well as Microsoft Excel spreadsheet files; On the myPrintMileage website, you can see the following information about your device: ● Easy access to troubleshooting tips Provides tips that are used , whether you use more black or color ... the message. export this data as recommendations for solving or preventing the problem, click the link within the message to go directly to the download section of the HP website. ● Obtaining support services Provides a list of the support ...or cost per job for your device. 42 Chapter 4 Configuring and managing the printer ENWW
... problem, as well as Microsoft Excel spreadsheet files; On the myPrintMileage website, you can see the following information about your device: ● Easy access to troubleshooting tips Provides tips that are used , whether you use more black or color ... the message. export this data as recommendations for solving or preventing the problem, click the link within the message to go directly to the download section of the HP website. ● Obtaining support services Provides a list of the support ...or cost per job for your device. 42 Chapter 4 Configuring and managing the printer ENWW
User's Guide
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...Internet Explorer and Opera) or Page Source (for your device Runs a diagnostic test of your problem. Gaining access to HP Instant Support ● Toolbox (Windows) Click the Information tab, and then click HP Instant Support. ● Embedded Web server In a Web browser, type the IP address assigned... to start diagnosing the devices. Select Printer on the Self Help menu on the Instant Support page to the device. Simply submit a question or a description of your device. ENWW Managing the printer 43 ● Managing ink and media usage (myPrintMileage) Helps ...
...Internet Explorer and Opera) or Page Source (for your device Runs a diagnostic test of your problem. Gaining access to HP Instant Support ● Toolbox (Windows) Click the Information tab, and then click HP Instant Support. ● Embedded Web server In a Web browser, type the IP address assigned... to start diagnosing the devices. Select Printer on the Self Help menu on the Instant Support page to the device. Simply submit a question or a description of your device. ENWW Managing the printer 43 ● Managing ink and media usage (myPrintMileage) Helps ...
User's Guide
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... and accessories. Understanding a configuration page If you need to call HP, it is often useful to : ● View current printer settings, ink supply status, and printhead health. ● Help troubleshoot printer problems. The configuration page also contains a log of memory that is ...connected to a network, an additional network configuration page prints; this page shows the network settings for the printer. ENWW Understanding and printing the configuration...
... and accessories. Understanding a configuration page If you need to call HP, it is often useful to : ● View current printer settings, ink supply status, and printhead health. ● Help troubleshoot printer problems. The configuration page also contains a log of memory that is ...connected to a network, an additional network configuration page prints; this page shows the network settings for the printer. ENWW Understanding and printing the configuration...
User's Guide
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...You must have administrator privileges to the CDROM drive for solving printer problems. Without the Toolbox, you can also share the printer with other users on a locally shared network. 48 Chapter 4 Configuring and managing the printer ENWW NOTE Windows NT 4.0 does not support USB. However, ...to provide you install the Toolbox by selecting the full installation option. Installing printer software and sharing the printer When setting up the printer, HP recommends that you connect the printer after installing the software because the installation program is recommended that you with ...
...You must have administrator privileges to the CDROM drive for solving printer problems. Without the Toolbox, you can also share the printer with other users on a locally shared network. 48 Chapter 4 Configuring and managing the printer ENWW NOTE Windows NT 4.0 does not support USB. However, ...to provide you install the Toolbox by selecting the full installation option. Installing printer software and sharing the printer When setting up the printer, HP recommends that you connect the printer after installing the software because the installation program is recommended that you with ...
User's Guide
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5 Maintaining and troubleshooting This section provides information on maintaining ink cartridges and printheads, calibrating color and line feed, using the configuration page, and troubleshooting various problems. ENWW 57
5 Maintaining and troubleshooting This section provides information on maintaining ink cartridges and printheads, calibrating color and line feed, using the configuration page, and troubleshooting various problems. ENWW 57
User's Guide
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...quality. Click the Information tab, and then click Ink Supplies in the Printhead health line of the Printhead Status section of your printer, see HP supplies and accessories. When the quality of the printheads. See To align the printheads. ● Initiate the automatic printhead cleaning ...Cancel button) once, and then releasing the Power button. See To clean the printhead contacts manually. ● Replace the printheads, if the problems persist after cleaning. See To check printhead health. ● Align the printheads. Check the message in the left pane. However, if the ...
...quality. Click the Information tab, and then click Ink Supplies in the Printhead health line of the Printhead Status section of your printer, see HP supplies and accessories. When the quality of the printheads. See To align the printheads. ● Initiate the automatic printhead cleaning ...Cancel button) once, and then releasing the Power button. See To clean the printhead contacts manually. ● Replace the printheads, if the problems persist after cleaning. See To check printhead health. ● Align the printheads. Check the message in the left pane. However, if the ...
