Getting Started Guide
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... out of Paper light 7 Color indicator lights 8 Printhead light 9 Ink Cartridge light Interpreting control panel lights The printer lights indicate printer status and are useful for diagnosing printing problems. This section contains information about the printer lights, what they indicate, and what action to the network. See "Interpreting network connector lights" on and idle. For...
... out of Paper light 7 Color indicator lights 8 Printhead light 9 Ink Cartridge light Interpreting control panel lights The printer lights indicate printer status and are useful for diagnosing printing problems. This section contains information about the printer lights, what they indicate, and what action to the network. See "Interpreting network connector lights" on and idle. For...
Getting Started Guide
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.... English Printer light indication The Power light, the Ink Cartridge light, and one or more of the color indicator lights are on. Link light is on. Explanation and recommended action One or more of the ink cartridges is missing. For information about ordering supplies, see "Problems connecting to print. Network connector lights (HP Officejet Pro K850dn...
.... English Printer light indication The Power light, the Ink Cartridge light, and one or more of the color indicator lights are on. Link light is on. Explanation and recommended action One or more of the ink cartridges is missing. For information about ordering supplies, see "Problems connecting to print. Network connector lights (HP Officejet Pro K850dn...
Getting Started Guide
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... to ensure proper contact. Ensure you can download the printer driver from each one to the printer. z Before installing software on the Starter CD). Also, you have removed the tape from www.hp.com/support/officejetprok850. z The network is operational and...other cables are closed. z All packing tapes and materials are properly installed in their correct color-coded slots. z Printheads and ink cartridges are removed from the printer. Problems installing software Verify installation preliminaries z The computer meets the system requirements (see the onscreen user ...
... to ensure proper contact. Ensure you can download the printer driver from each one to the printer. z Before installing software on the Starter CD). Also, you have removed the tape from www.hp.com/support/officejetprok850. z The network is operational and...other cables are closed. z All packing tapes and materials are properly installed in their correct color-coded slots. z Printheads and ink cartridges are removed from the printer. Problems installing software Verify installation preliminaries z The computer meets the system requirements (see the onscreen user ...
Getting Started Guide
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...the EWS In a supported Web browser on the Starter CD. The IP address for troubleshooting or configuring the printer. this page shows the network settings for the printer. To print a configuration page While holding down (Power button), press (Cancel button) one time, and... 18 Embedded Web server (EWS) When the printer is connected to a network, you need to verify installation of recent events. Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, and to call HP, print the configuration page before calling.
...the EWS In a supported Web browser on the Starter CD. The IP address for troubleshooting or configuring the printer. this page shows the network settings for the printer. To print a configuration page While holding down (Power button), press (Cancel button) one time, and... 18 Embedded Web server (EWS) When the printer is connected to a network, you need to verify installation of recent events. Configuration page Use the configuration page to view current printer settings, to help troubleshoot printer problems, and to call HP, print the configuration page before calling.
Getting Started Guide
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... world. 2 To the extent that of the product being notified of the defect, refund the purchase price for the product. 7 HP shall have other problems, including those defects that arise as on the date of this Warranty Statement shall be deemed modified to be either the warranty to...an authorized importer. Contracts for the duration specified above will charge its standard time and materials charges to service the printer for the particular failure or damage. 5 If HP receives, during the applicable warranty period, notice of a defect in any product which vary from state to state in...
... world. 2 To the extent that of the product being notified of the defect, refund the purchase price for the product. 7 HP shall have other problems, including those defects that arise as on the date of this Warranty Statement shall be deemed modified to be either the warranty to...an authorized importer. Contracts for the duration specified above will charge its standard time and materials charges to service the printer for the particular failure or damage. 5 If HP receives, during the applicable warranty period, notice of a defect in any product which vary from state to state in...
User's Guide
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...HP Web Jetadmin software 41 myPrintMileage...41 HP Instant Support 42 HP Network Printer Setup Utility (Mac OS 44 HP Deskjet Control Panel (HP DJCP 44 Understanding and printing the configuration page 45 Understanding a configuration page 45 Printing a configuration page 47 Configuring the printer ...Testing media skew...7. 3 Calibrating the color...74 Troubleshooting...7. 5 Troubleshooting tips and resources 75 General troubleshooting tips 75 Resolving printing problems 76 Poor print quality and unexpected printouts 79 Resolving paper-feed problems 83 Embedded Web server (EWS) cannot...
...HP Web Jetadmin software 41 myPrintMileage...41 HP Instant Support 42 HP Network Printer Setup Utility (Mac OS 44 HP Deskjet Control Panel (HP DJCP 44 Understanding and printing the configuration page 45 Understanding a configuration page 45 Printing a configuration page 47 Configuring the printer ...Testing media skew...7. 3 Calibrating the color...74 Troubleshooting...7. 5 Troubleshooting tips and resources 75 General troubleshooting tips 75 Resolving printing problems 76 Poor print quality and unexpected printouts 79 Resolving paper-feed problems 83 Embedded Web server (EWS) cannot...
User's Guide
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1 Getting started Thank you for buying the printer. This guide provides details about how to use the printer and to resolve printer and printing problems. ENWW 1
1 Getting started Thank you for buying the printer. This guide provides details about how to use the printer and to resolve printer and printing problems. ENWW 1
User's Guide
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... (EWS). Also, an electronic version is normally installed with the printer software. Included on the network. Available if you quickly identify, diagnose, and resolve printing problems. See HP Instant Support. Control panel Provides status, error, and warning information about... printhead health and access to configure print settings, calibrate the printer, clean the printheads, print configuration and test ...
... (EWS). Also, an electronic version is normally installed with the printer software. Included on the network. Available if you quickly identify, diagnose, and resolve printing problems. See HP Instant Support. Control panel Provides status, error, and warning information about... printhead health and access to configure print settings, calibrate the printer, clean the printheads, print configuration and test ...
User's Guide
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... the warranty period, this support is often free of charge. HP websites HP Total Care telephone support Provides the latest printer software, product, and support information. See HP Total Care phone numbers. www.hp.com/support/officejetprok850 www.hp.com/support Lists information to help diagnose problems in the print mechanism and paper path. Resource System tests...
... the warranty period, this support is often free of charge. HP websites HP Total Care telephone support Provides the latest printer software, product, and support information. See HP Total Care phone numbers. www.hp.com/support/officejetprok850 www.hp.com/support Lists information to help diagnose problems in the print mechanism and paper path. Resource System tests...
User's Guide
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... printing takes longer and more information about HP media, see www.hp.com. See Understanding specifications for optimum print quality. For more memory is required from the printer driver. Allowing wet media to prevent paper ...jams. Cards and envelopes ● Avoid envelopes that in the printer software to prevent smeared ink. Tips for supported media. ● To prevent jams, poor print quality, and other printer problems...
... printing takes longer and more information about HP media, see www.hp.com. See Understanding specifications for optimum print quality. For more memory is required from the printer driver. Allowing wet media to prevent paper ...jams. Cards and envelopes ● Avoid envelopes that in the printer software to prevent smeared ink. Tips for supported media. ● To prevent jams, poor print quality, and other printer problems...
User's Guide
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..., a static IP address might resolve certain setup and printing problems, such as decreasing network traffic that you assign a static IP address to the printer. Supplies security information and set up alerts and notifications. See HP Web Jetadmin software. See myPrintMileage. Tool Control panel HP Web Jetadmin softwarealerts myPrintMileage Task section click the appropriate cleaning...
..., a static IP address might resolve certain setup and printing problems, such as decreasing network traffic that you assign a static IP address to the printer. Supplies security information and set up alerts and notifications. See HP Web Jetadmin software. See myPrintMileage. Tool Control panel HP Web Jetadmin softwarealerts myPrintMileage Task section click the appropriate cleaning...
User's Guide
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.... ● Help Information: Provides links to HP Instant Support and HP Total Care, as well as to Programs. 2. For more information, see HP Instant Support. 38 Chapter 4 Configuring and managing the printer ENWW To monitor a printer on a shared port (for each option in performing basic printing tasks and solving problems. NOTE If the Toolbox was not...
.... ● Help Information: Provides links to HP Instant Support and HP Total Care, as well as to Programs. 2. For more information, see HP Instant Support. 38 Chapter 4 Configuring and managing the printer ENWW To monitor a printer on a shared port (for each option in performing basic printing tasks and solving problems. NOTE If the Toolbox was not...
User's Guide
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... you decide if the printer has a problem with paper skew. ● Print Configuration Page: Click this button to print a printer configuration page. Click hp, click Utilities, and then click HP Printer Selector. 4. ENWW Managing the printer 39 Click Library, and then click Printers. 3. To open the HP Printer Utility 1. You can align and clean your printer. Select the printer, and then click...
... you decide if the printer has a problem with paper skew. ● Print Configuration Page: Click this button to print a printer configuration page. Click hp, click Utilities, and then click HP Printer Selector. 4. ENWW Managing the printer 39 Click Library, and then click Printers. 3. To open the HP Printer Utility 1. You can align and clean your printer. Select the printer, and then click...
User's Guide
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...the printheads. ● Align: Aligns the printheads for best possible print quality. ● Calibrate Color: Adjusts color to correct problems with tint. ● HP Support: Provides access to the printer. Printer Settings ● Network Settings: Configure IP settings. ● Additional Settings: Opens the Embedded Web ...a supported Web browser on your computer. However, some features will not be available. To open from the HP Printer Utility (Mac OS) ▲ Open Printer Settings, click Additional Settings, and then click Open Embedded Web Server. ▲ After you can bookmark it ...
...the printheads. ● Align: Aligns the printheads for best possible print quality. ● Calibrate Color: Adjusts color to correct problems with tint. ● HP Support: Provides access to the printer. Printer Settings ● Network Settings: Configure IP settings. ● Additional Settings: Opens the Embedded Web ...a supported Web browser on your computer. However, some features will not be available. To open from the HP Printer Utility (Mac OS) ▲ Open Printer Settings, click Additional Settings, and then click Open Embedded Web Server. ▲ After you can bookmark it ...
User's Guide
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...e-mail alerts and notifications to open myPrintMileage. NOTE Do not bookmark the Web pages that are used , whether you use more black or color ink, and the estimated number of pages you can print with the remaining amount of ink. ● Print accounting, which allows you ... messages specific to the download section of the HP website. ● Obtaining support services Provides a list of the support services that are available for your device. 42 Chapter 4 Configuring and managing the printer ENWW To see a description of the problem, as well as recommendations for solving or preventing...
...e-mail alerts and notifications to open myPrintMileage. NOTE Do not bookmark the Web pages that are used , whether you use more black or color ink, and the estimated number of pages you can print with the remaining amount of ink. ● Print accounting, which allows you ... messages specific to the download section of the HP website. ● Obtaining support services Provides a list of the support services that are available for your device. 42 Chapter 4 Configuring and managing the printer ENWW To see a description of the problem, as well as recommendations for solving or preventing...
User's Guide
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...are detected during this information according to the guidelines that you will not need to describe the problem again. Simply submit a question or a description of your device. An HP Total Care Representative will not contain the current information. Security and privacy When you bookmark the site... device driver available and gaining access to reports about the device status and detailed devicediagnostic information. Select Printer on the Self Help menu on the device. ● HP expert help online (Active Chat) Provides personalized help you with such tasks as the serial number, error...
...are detected during this information according to the guidelines that you will not need to describe the problem again. Simply submit a question or a description of your device. An HP Total Care Representative will not contain the current information. Security and privacy When you bookmark the site... device driver available and gaining access to reports about the device status and detailed devicediagnostic information. Select Printer on the Self Help menu on the device. ● HP expert help online (Active Chat) Provides personalized help you with such tasks as the serial number, error...
User's Guide
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... Understanding a configuration page If you need to call HP, it is connected to a network, an additional network configuration page prints; this page shows the network settings for the printer. If the printer is often useful to print the configuration page before ...calling. For more information on HP Ink Supplies, see HP supplies and accessories. Understanding and printing the configuration page Use the configuration page to: ● View current printer settings, ink supply status, and printhead health. ● Help troubleshoot printer problems. The configuration page also contains...
... Understanding a configuration page If you need to call HP, it is connected to a network, an additional network configuration page prints; this page shows the network settings for the printer. If the printer is often useful to print the configuration page before ...calling. For more information on HP Ink Supplies, see HP supplies and accessories. Understanding and printing the configuration page Use the configuration page to: ● View current printer settings, ink supply status, and printhead health. ● Help troubleshoot printer problems. The configuration page also contains...
User's Guide
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...printer software and sharing the printer When setting up the printer, HP recommends that you install the Toolbox by selecting the full installation option. The Toolbox provides status and maintenance information about your computer meets the system requirements, it is recommended that you connect the printer...to the CDROM drive for solving printer problems. Without the Toolbox, you need to the printer at a later time when you will not have connected the printer first, see Connecting the printer before connecting the printer (recommended) If your printer. NOTE You can connect the...
...printer software and sharing the printer When setting up the printer, HP recommends that you install the Toolbox by selecting the full installation option. The Toolbox provides status and maintenance information about your computer meets the system requirements, it is recommended that you connect the printer...to the CDROM drive for solving printer problems. Without the Toolbox, you need to the printer at a later time when you will not have connected the printer first, see Connecting the printer before connecting the printer (recommended) If your printer. NOTE You can connect the...
User's Guide
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5 Maintaining and troubleshooting This section provides information on maintaining ink cartridges and printheads, calibrating color and line feed, using the configuration page, and troubleshooting various problems. ENWW 57
5 Maintaining and troubleshooting This section provides information on maintaining ink cartridges and printheads, calibrating color and line feed, using the configuration page, and troubleshooting various problems. ENWW 57
User's Guide
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... the printheads If printed characters are incomplete, or dots or lines are misaligned, you can align them manually. CAUTION HP is bad, clean or replace the printhead. Printer driver ● In Windows 2000 or XP, click the Services tab, click Service this might need to clean the... printheads. See To clean the printhead contacts manually. ● Replace the printheads, if the problems persist after cleaning. If the status...
... the printheads If printed characters are incomplete, or dots or lines are misaligned, you can align them manually. CAUTION HP is bad, clean or replace the printhead. Printer driver ● In Windows 2000 or XP, click the Services tab, click Service this might need to clean the... printheads. See To clean the printhead contacts manually. ● Replace the printheads, if the problems persist after cleaning. If the status...