Getting Started Guide
Page 17
...z All packing tapes and materials are properly installed in the installation program. z Printheads and ink cartridges are removed from www.hp.com/support/officejetprok850. z Printhead latch and all of the "General network troubleshooting" conditions listed above are secure. z Rear-access... to the computer and the printer are met. z Make sure the printer is locked into place. z If the installation program cannot discover the printer, print the configuration page, locate the IP address, and then enter the IP address manually in their correct color-coded slots. Do not open...
...z All packing tapes and materials are properly installed in the installation program. z Printheads and ink cartridges are removed from www.hp.com/support/officejetprok850. z Printhead latch and all of the "General network troubleshooting" conditions listed above are secure. z Rear-access... to the computer and the printer are met. z Make sure the printer is locked into place. z If the installation program cannot discover the printer, print the configuration page, locate the IP address, and then enter the IP address manually in their correct color-coded slots. Do not open...
Getting Started Guide
Page 18
... page Use the configuration page to view current printer settings, to help troubleshoot printer problems, and to call HP, print the configuration page before calling. If you can use the printer's EWS to view status information, change settings, and manage the printer at your computer, type the IP address that has been assigned to a network, an additional...
... page Use the configuration page to view current printer settings, to help troubleshoot printer problems, and to call HP, print the configuration page before calling. If you can use the printer's EWS to view status information, change settings, and manage the printer at your computer, type the IP address that has been assigned to a network, an additional...
User's Guide
Page 45
... up alerts and notifications. NOTE It is not recommended that the printer generates and preventing unauthorized users from the IP Address Configuration option, enter the static IP address in the dropdown list. HP Web Jetadmin software Supplies information about opening and using specific management tools, see Printer lights reference. Configure network options This section contains information about...
... up alerts and notifications. NOTE It is not recommended that the printer generates and preventing unauthorized users from the IP Address Configuration option, enter the static IP address in the dropdown list. HP Web Jetadmin software Supplies information about opening and using specific management tools, see Printer lights reference. Configure network options This section contains information about...
User's Guide
Page 48
...the printer's EWS to view status information, change settings, and manage the printer at your computer, type the IP address that you can open from the Toolbox (Windows) or the HP Printer Utility (Mac OS), the printer must have an IP address. For instructions, see Printer specifications...print quality. ● Calibrate Color: Adjusts color to correct problems with tint. ● HP Support: Provides access to the HP website where you can use the EWS without being connected to the printer. Printer Settings ● Network Settings: Configure IP settings. ● Additional ...
...the printer's EWS to view status information, change settings, and manage the printer at your computer, type the IP address that you can open from the Toolbox (Windows) or the HP Printer Utility (Mac OS), the printer must have an IP address. For instructions, see Printer specifications...print quality. ● Calibrate Color: Adjusts color to correct problems with tint. ● HP Support: Provides access to the HP website where you can use the EWS without being connected to the printer. Printer Settings ● Network Settings: Configure IP settings. ● Additional ...
User's Guide
Page 51
... (Windows) Click the Information tab, and then click HP Instant Support. ● Embedded Web server In a Web browser, type the IP address assigned to start diagnosing the devices. see Understanding and printing the configuration page. Select Printer on the Self Help menu on the Instant Support page... to the device. When you want to diagnose, HP Instant Support can help from the ...
... (Windows) Click the Information tab, and then click HP Instant Support. ● Embedded Web server In a Web browser, type the IP address assigned to start diagnosing the devices. see Understanding and printing the configuration page. Select Printer on the Self Help menu on the Instant Support page... to the device. When you want to diagnose, HP Instant Support can help from the ...
User's Guide
Page 52
.... You can configure settings such as network location name, and settings such as TCP/IP address, router, and subnet mask. Select hp, select Utilities, and then select HP Printer Network Setup Tool. 4. From the Finder, select Computer from your MS-DOS program might override changes made to....) ● Specify the default printer from the Go menu. 2. HP Deskjet Control Panel (HP DJCP) The HP Deskjet Control Panel (HP DJCP) allows you to gain access to useful printer features when you to configure network settings for the printer. To open the HP Printer Network Setup Tool 1. Follow the...
.... You can configure settings such as network location name, and settings such as TCP/IP address, router, and subnet mask. Select hp, select Utilities, and then select HP Printer Network Setup Tool. 4. From the Finder, select Computer from your MS-DOS program might override changes made to....) ● Specify the default printer from the Go menu. 2. HP Deskjet Control Panel (HP DJCP) The HP Deskjet Control Panel (HP DJCP) allows you to gain access to useful printer features when you to configure network settings for the printer. To open the HP Printer Network Setup Tool 1. Follow the...
User's Guide
Page 55
...shows AutoIP if the printer is connected to a peer-to-peer network, and DHCP if the printer is assigned an IP address or is configured by the DNS server, or that the IP is Offline, it shows Set. Printing a configuration page ● Printer driver On the ...Services tab, click the Print Configuration Page button. ● Toolbox (Windows) On the Printer Services tab, click Print Configuration Page, and then click Print. ● HP Printer...
...shows AutoIP if the printer is connected to a peer-to-peer network, and DHCP if the printer is assigned an IP address or is configured by the DNS server, or that the IP is Offline, it shows Set. Printing a configuration page ● Printer driver On the ...Services tab, click the Print Configuration Page button. ● Toolbox (Windows) On the Printer Services tab, click Print Configuration Page, and then click Print. ● HP Printer...
User's Guide
Page 61
...; The Macintosh computers must be communicating on the network using TCP/IP, and the Macintosh computers must have IP addresses. (AppleTalk is not supported.) ● The printer that is being shared must be PowerMac computers. Click Install Driver and... follow the onscreen instructions. 5. The computer that are using the shared printer must have the appropriate HP printer drivers installed. ● The client Macintosh computers must install the printer...
...; The Macintosh computers must be communicating on the network using TCP/IP, and the Macintosh computers must have IP addresses. (AppleTalk is not supported.) ● The printer that is being shared must be PowerMac computers. Click Install Driver and... follow the onscreen instructions. 5. The computer that are using the shared printer must have the appropriate HP printer drivers installed. ● The client Macintosh computers must install the printer...
User's Guide
Page 84
If the problem persists, contact HP. This process takes about eight minutes. When printheads are installed, the printer automatically prints two alignment pages to align the printheads. See Uninstalling the printer software. See Troubleshooting. Check cable connections ● Make sure both ends of the cable... To resolve this, uninstall the software completely, and then reinstall the printer software. All printer lights are not using a phone cord to a network, the correct IP address is used. ● If the printer is connected directly to a computer, it is set up to point...
If the problem persists, contact HP. This process takes about eight minutes. When printheads are installed, the printer automatically prints two alignment pages to align the printheads. See Uninstalling the printer software. See Troubleshooting. Check cable connections ● Make sure both ends of the cable... To resolve this, uninstall the software completely, and then reinstall the printer software. All printer lights are not using a phone cord to a network, the correct IP address is used. ● If the printer is connected directly to a computer, it is set up to point...
User's Guide
Page 85
... the minimum system requirements for information on how to ECP. Printer takes a long time to assign the printer a static IP address and re-enable the firewall. See Printer specifications. Check the port setting The port setting configuration in the printer software. Check the printer software settings The printer prints slower when Best or Maximum dpi is a problem communicating...
... the minimum system requirements for information on how to ECP. Printer takes a long time to assign the printer a static IP address and re-enable the firewall. See Printer specifications. Check the port setting The port setting configuration in the printer software. Check the printer software settings The printer prints slower when Best or Maximum dpi is a problem communicating...
User's Guide
Page 92
... the tray is not overloaded with paper. ● When you are not using the IP address. See Testing media skew. Check the printer IP address ● Print a configuration page, and then locate the printer's IP address on and working properly. See Operating system and network protocol specifications. Pages are skewing ●... then press the Enter key: ping 123.123.123.123 If a reply appears, the IP address is on the second page. See Understanding and printing the configuration page. ● Ping the printer from an MS-DOS prompt (Windows) or Terminal (Mac OS) using a phone cord ...
... the tray is not overloaded with paper. ● When you are not using the IP address. See Testing media skew. Check the printer IP address ● Print a configuration page, and then locate the printer's IP address on and working properly. See Operating system and network protocol specifications. Pages are skewing ●... then press the Enter key: ping 123.123.123.123 If a reply appears, the IP address is on the second page. See Understanding and printing the configuration page. ● Ping the printer from an MS-DOS prompt (Windows) or Terminal (Mac OS) using a phone cord ...
User's Guide
Page 94
..., the IP address is unable to match the address on the configuration page. 6. For example, if the IP address is 123.123.123.123, type the following at www.hp.com/ support/officejetprok850. Compare the IP address listed in the installation program. Uninstall and then re-install the printer driver. ...● Make sure the printer is installed on the same subnet ...
..., the IP address is unable to match the address on the configuration page. 6. For example, if the IP address is 123.123.123.123, type the following at www.hp.com/ support/officejetprok850. Compare the IP address listed in the installation program. Uninstall and then re-install the printer driver. ...● Make sure the printer is installed on the same subnet ...
User's Guide
Page 143
humidity specifications 120 I I/O timeout 37 ICC Profiles color calibration 113 Information tab, Toolbox 38 ink cartridge cover, locating 5 Ink Cartridge light 6, 105 ink cartridges Draft mode 130 locating 5 ordering 91 part numbers 94...feeding 83 installing accessories 9 duplex unit 10 HP Web Jetadmin 41 Mac OS software 53 software, troubleshooting 85 Toolbox (Windows) 38 Windows software after connecting printer 49 Windows software before connecting printer 48 Windows software on networks 50 Windows software using Add Printer 52 Instant Support 42 IP address 37, 46 iron-on transfers 18 J jams...
humidity specifications 120 I I/O timeout 37 ICC Profiles color calibration 113 Information tab, Toolbox 38 ink cartridge cover, locating 5 Ink Cartridge light 6, 105 ink cartridges Draft mode 130 locating 5 ordering 91 part numbers 94...feeding 83 installing accessories 9 duplex unit 10 HP Web Jetadmin 41 Mac OS software 53 software, troubleshooting 85 Toolbox (Windows) 38 Windows software after connecting printer 49 Windows software before connecting printer 48 Windows software on networks 50 Windows software using Add Printer 52 Instant Support 42 IP address 37, 46 iron-on transfers 18 J jams...
User's Guide
Page 146
...114 resolution 119 speed 118 speed specifications 118 troubleshooting 77 static IP addresses 37 status monitoring tools available 34, 35 network 46 printheads...38 installing 38 monitoring tasks 35 opening 38 ordering supplies 92 Printer Services tab 39 Printer Status tab 38 top cover, locating 5 Total Care phone support...troubleshooting feeding 83 troubleshooting blank pages 77 blinking lights 76 color problems 82 Configure Output Ramp 39 Diagnose Print Quality page 39, 71 ... server (EWS) 84 faded output 82 garbled text 79 HP Instant Support 42 ink coverage 82 ink smears 79 installing ...
...114 resolution 119 speed 118 speed specifications 118 troubleshooting 77 static IP addresses 37 status monitoring tools available 34, 35 network 46 printheads...38 installing 38 monitoring tasks 35 opening 38 ordering supplies 92 Printer Services tab 39 Printer Status tab 38 top cover, locating 5 Total Care phone support...troubleshooting feeding 83 troubleshooting blank pages 77 blinking lights 76 color problems 82 Configure Output Ramp 39 Diagnose Print Quality page 39, 71 ... server (EWS) 84 faded output 82 garbled text 79 HP Instant Support 42 ink coverage 82 ink smears 79 installing ...