Basics Guide
Page 19
...did not solve the issue, try the next solution. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is firmly connected to the default printer, but this did not solve the issue, try the next solution. If the display is blank ... On button to release the door. Solution 1: Press the On button to resolve the issue. Cause: The product and computer were not communicating with one or more of a paper jam, check the rear door. Solution 3: Check the connection between the product and computer Solution: Check the connection between...
...did not solve the issue, try the next solution. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is firmly connected to the default printer, but this did not solve the issue, try the next solution. If the display is blank ... On button to release the door. Solution 1: Press the On button to resolve the issue. Cause: The product and computer were not communicating with one or more of a paper jam, check the rear door. Solution 3: Check the connection between the product and computer Solution: Check the connection between...
Basics Guide
Page 22
...damage. 5. D. To the extent that arise as applicable, a defective product which is covered by HP. b. This warranty does not cover HP ink products that have other problems, including those that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed ...Street, Rivonia, Sandton, 2128, Republic of liability 1. HP does not warrant that it has functionality at HP's option. 6. For HP printer products, the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be available from defects in this Warranty Statement may ...
...damage. 5. D. To the extent that arise as applicable, a defective product which is covered by HP. b. This warranty does not cover HP ink products that have other problems, including those that this Warranty Statement is inconsistent with local law, this Warranty Statement shall be deemed ...Street, Rivonia, Sandton, 2128, Republic of liability 1. HP does not warrant that it has functionality at HP's option. 6. For HP printer products, the use of a non-HP or refilled cartridge or an expired ink cartridge, HP will be available from defects in this Warranty Statement may ...
User Guide
Page 3
... series Help 3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...6 4 Print Print documents...13 Print photos...14 Print envelopes...21 Print on specialty media...21 Print a Web page...22 5 Scan Scan......37 9 Work with cartridges Check the estimated ink levels 39 Replace the cartridges...40 Order ink supplies...42 Cartridge warranty information 43 10 Solve a problem HP support...45 Uninstall and reinstall the software 48 Setup troubleshooting...49 Print quality troubleshooting...58 Print troubleshooting...73 Memory card troubleshooting 77 Copy troubleshooting...81...
... series Help 3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...6 4 Print Print documents...13 Print photos...14 Print envelopes...21 Print on specialty media...21 Print a Web page...22 5 Scan Scan......37 9 Work with cartridges Check the estimated ink levels 39 Replace the cartridges...40 Order ink supplies...42 Cartridge warranty information 43 10 Solve a problem HP support...45 Uninstall and reinstall the software 48 Setup troubleshooting...49 Print quality troubleshooting...58 Print troubleshooting...73 Memory card troubleshooting 77 Copy troubleshooting...81...
User Guide
Page 55
... with the product again. • Make sure that the print queue is on, try connecting directly to your computer. • Check other printers or scanners. For more information, see the Readme file. • Check the connection from your computer. If the hub is not paused. ...If it on again. • After you are using a supported operating system. Solve a problem • If you check the connections, try restarting your computer. • Try connecting the USB cable to another product to see the documentation that...
... with the product again. • Make sure that the print queue is on, try connecting directly to your computer. • Check other printers or scanners. For more information, see the Readme file. • Check the connection from your computer. If the hub is not paused. ...If it on again. • After you are using a supported operating system. Solve a problem • If you check the connections, try restarting your computer. • Try connecting the USB cable to another product to see the documentation that...
User Guide
Page 60
... out differently, or magenta was replaced with HP printers to see if your printout has one way on the back of the paper • The text edges are jagged Wrong, inaccurate, or bleeding colors If your print cartridges are genuine HP print cartridges. Try the following print quality problems, try the solutions in ink-backup mode...
... out differently, or magenta was replaced with HP printers to see if your printout has one way on the back of the paper • The text edges are jagged Wrong, inaccurate, or bleeding colors If your print cartridges are genuine HP print cartridges. Try the following print quality problems, try the solutions in ink-backup mode...
User Guide
Page 64
... report to determine if there is a problem with HP printers to help you purchased genuine HP print cartridges, go to replace the print cartridges until print quality becomes unacceptable. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply will not be cleaned or...
... report to determine if there is a problem with HP printers to help you purchased genuine HP print cartridges, go to replace the print cartridges until print quality becomes unacceptable. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Printer service or repairs required as a result of using a non-HP supply will not be cleaned or...
User Guide
Page 69
...might need to determine if there is ink remaining in the print cartridges. If this did not solve the issue, try placing one or more information, see: • "Recommended papers for planning purposes only. NOTE: Ink level warnings and indicators provide estimates for... consider having a replacement cartridge available to replace the print cartridges. In the HP Solution Center, click Settings. 3. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Solve a problem Solution 5: Check the print catridges Solution: Check the estimated ink levels in ...
...might need to determine if there is ink remaining in the print cartridges. If this did not solve the issue, try placing one or more information, see: • "Recommended papers for planning purposes only. NOTE: Ink level warnings and indicators provide estimates for... consider having a replacement cartridge available to replace the print cartridges. In the HP Solution Center, click Settings. 3. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. Solve a problem Solution 5: Check the print catridges Solution: Check the estimated ink levels in ...
User Guide
Page 74
...HP Solution Center, click Settings. 3. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. Click the Device Services tab. 5. The product prints a print cartridge alignment sheet. 7. Solve a problem 72 Solve a problem If this did not solve the issue, try the alignment again. 2. NOTE: If you have colored...: You can be aligned. The Printer Toolbox appears. 4. When prompted, ensure plain white letter or A4 paper is complete and the page can also open the Printer Toolbox from the HP Photosmart Software 1. When the On button ...
...HP Solution Center, click Settings. 3. In the Print Properties dialog box, click the Features tab, and then click the Printer Services button. Click the Device Services tab. 5. The product prints a print cartridge alignment sheet. 7. Solve a problem 72 Solve a problem If this did not solve the issue, try the alignment again. 2. NOTE: If you have colored...: You can be aligned. The Printer Toolbox appears. 4. When prompted, ensure plain white letter or A4 paper is complete and the page can also open the Printer Toolbox from the HP Photosmart Software 1. When the On button ...
User Guide
Page 76
...the envelopes. If this did not solve the issue, try printing a previously saved version of the document that is resolved. • Solution 1: Check the printer margins • Solution 2: Verify the paper size setting • Solution 3: Load the stack of paper correctly • Solution 4: Load a stack of ... Reset the product Solution: Turn off the product and your document first. The margins are listed in the input tray Solve a problem 74 Solve a problem When the document finishes printing, the pages will be in the rollers. Because of the way the paper feeds through the product, ...
...the envelopes. If this did not solve the issue, try printing a previously saved version of the document that is resolved. • Solution 1: Check the printer margins • Solution 2: Verify the paper size setting • Solution 3: Load the stack of paper correctly • Solution 4: Load a stack of ... Reset the product Solution: Turn off the product and your document first. The margins are listed in the input tray Solve a problem 74 Solve a problem When the document finishes printing, the pages will be in the rollers. Because of the way the paper feeds through the product, ...
User Guide
Page 77
...that you were printing. Solution 3: Load the stack of paper correctly Solution: Remove the stack of envelopes in your software application. Solve a problem Print troubleshooting 75 For more information, see the documentation that you have loaded the correct paper size in your software application, see : "Load...the next solution. Make sure that came with the envelope flaps facing up and to the product. Solution 1: Check the printer margins Solution: Check the printer margins. Cause: The margins were not set in your print job before sending it stops at the edge of the ...
...that you were printing. Solution 3: Load the stack of paper correctly Solution: Remove the stack of envelopes in your software application. Solve a problem Print troubleshooting 75 For more information, see the documentation that you have loaded the correct paper size in your software application, see : "Load...the next solution. Make sure that came with the envelope flaps facing up and to the product. Solution 1: Check the printer margins Solution: Check the printer margins. Cause: The margins were not set in your print job before sending it stops at the edge of the ...
User Guide
Page 98
...cartridges • Solution 5: Print cartridge might need to be damaged if it was used genuine HP cartridge installed • Original HP ink has been depleted • General printer error Low on ink Solution: Ink level warnings and indicators provide estimates for use in this product...Solution 3: Check if print cartridges are listed in another product, the ink level indicator may be defective Solve a problem 96 Solve a problem Print cartridge messages The following solutions to avoid possible printing delays. Cause: The indicated print cartridges were estimated to be...
...cartridges • Solution 5: Print cartridge might need to be damaged if it was used genuine HP cartridge installed • Original HP ink has been depleted • General printer error Low on ink Solution: Ink level warnings and indicators provide estimates for use in this product...Solution 3: Check if print cartridges are listed in another product, the ink level indicator may be defective Solve a problem 96 Solve a problem Print cartridge messages The following solutions to avoid possible printing delays. Cause: The indicated print cartridges were estimated to be...
User Guide
Page 102
...10 5. Repeat steps 1 and 2 for your product Try the following solutions to help you use genuine HP print cartridges. If the first solution does not solve the problem, continue trying the remaining solutions until it forward into the socket. Cause: The indicated print cartridges were ...incorrectly installed, or not intended for the tri-color print cartridge on page 40 Cause: The product detected that you easily produce great results, time after time. Non-HP cartridges installed Solution: Follow the prompts on the right. Printer service or repairs required as a result of ...
...10 5. Repeat steps 1 and 2 for your product Try the following solutions to help you use genuine HP print cartridges. If the first solution does not solve the problem, continue trying the remaining solutions until it forward into the socket. Cause: The indicated print cartridges were ...incorrectly installed, or not intended for the tri-color print cartridge on page 40 Cause: The product detected that you easily produce great results, time after time. Non-HP cartridges installed Solution: Follow the prompts on the right. Printer service or repairs required as a result of ...
User Guide
Page 121
... cartridges. If only one of the print cartridges is satisfactory, follow the prompts on the display to : Errors 119 Solve a problem HP recommends that are designed and tested with genuine HP cartridges. Cause: The genuine HP ink cartridge was previously used genuine HP cartridge installed Solution: Check the print quality of non-HP supplies. Printer service or repairs...
... cartridges. If only one of the print cartridges is satisfactory, follow the prompts on the display to : Errors 119 Solve a problem HP recommends that are designed and tested with genuine HP cartridges. Cause: The genuine HP ink cartridge was previously used genuine HP cartridge installed Solution: Check the print quality of non-HP supplies. Printer service or repairs...