Basics Guide
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... errors or omissions contained herein. © 2009 Hewlett-Packard Development Company, L.P. Nothing herein should be liable for HP products and services are set forth in the express warranty statements accompanying such products and services. HP shall not be construed as allowed under copyright laws. Intel and Pentium are U.S. registered trademarks of Hewlett-Packard...
... errors or omissions contained herein. © 2009 Hewlett-Packard Development Company, L.P. Nothing herein should be liable for HP products and services are set forth in the express warranty statements accompanying such products and services. HP shall not be construed as allowed under copyright laws. Intel and Pentium are U.S. registered trademarks of Hewlett-Packard...
Basics Guide
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......4 Load originals and load paper...4 Avoid paper jams...7 Print 10 x 15 cm (4 x 6 inch) photos 7 Scan an image...8 Make a copy...9 Replace the print cartridges...9 Clean the HP Photosmart...12 2 Troubleshooting and support Uninstall and reinstall the software 14 Hardware setup troubleshooting 15 Clear paper jams...17 Print cartridge troubleshooting 18 Support process...18...
......4 Load originals and load paper...4 Avoid paper jams...7 Print 10 x 15 cm (4 x 6 inch) photos 7 Scan an image...8 Make a copy...9 Replace the print cartridges...9 Clean the HP Photosmart...12 2 Troubleshooting and support Uninstall and reinstall the software 14 Hardware setup troubleshooting 15 Clear paper jams...17 Print cartridge troubleshooting 18 Support process...18...
Basics Guide
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... or supplies not provided or supported by HP; For example, some governments outside the product's specifications; c. Contracts for the performance of the HP Limited Warranty in countries where the product is covered by HP's warranty, HP shall either the warranty to the customer or any product will... OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. Chapter 3 Warranty HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) ...
... or supplies not provided or supported by HP; For example, some governments outside the product's specifications; c. Contracts for the performance of the HP Limited Warranty in countries where the product is covered by HP's warranty, HP shall either the warranty to the customer or any product will... OR MODIFY, AND ARE IN ADDITION TO, THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THE HP PRODUCTS TO SUCH CUSTOMERS. Chapter 3 Warranty HP product Software Media Printer Print or Ink cartridges Printheads (only applies to products with customer replaceable printheads) ...
User Guide
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... series Help 3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...6 4 Print Print documents...13 Print photos...14 Print envelopes...21 Print on specialty media...21 Print a Web page...22 5 Scan ......35 8 Save photos...37 9 Work with cartridges Check the estimated ink levels 39 Replace the cartridges...40 Order ink supplies...42 Cartridge warranty information 43 10 Solve a problem HP support...45 Uninstall and reinstall the software 48 Setup troubleshooting...49 Print quality troubleshooting...58 Print troubleshooting...73 Memory card troubleshooting 77 Copy...
... series Help 3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...6 4 Print Print documents...13 Print photos...14 Print envelopes...21 Print on specialty media...21 Print a Web page...22 5 Scan ......35 8 Save photos...37 9 Work with cartridges Check the estimated ink levels 39 Replace the cartridges...40 Order ink supplies...42 Cartridge warranty information 43 10 Solve a problem HP support...45 Uninstall and reinstall the software 48 Setup troubleshooting...49 Print quality troubleshooting...58 Print troubleshooting...73 Memory card troubleshooting 77 Copy...
User Guide
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... which keeps print nozzles clear and ink flowing smoothly. Click the Estimated Ink Level tab. To check the ink levels from the HP Photosmart Software 1. NOTE: Ink level warnings and indicators provide estimates for the ink cartridges appear. Related topics "Order ink supplies" on page... 42 Work with cartridges • Check the estimated ink levels • Replace the cartridges • Order ink supplies • Cartridge warranty information Check the estimated ink levels You can also open the Printer Toolbox from the cartridges is used . Work with cartridges 9 Work ...
... which keeps print nozzles clear and ink flowing smoothly. Click the Estimated Ink Level tab. To check the ink levels from the HP Photosmart Software 1. NOTE: Ink level warnings and indicators provide estimates for the ink cartridges appear. Related topics "Order ink supplies" on page... 42 Work with cartridges • Check the estimated ink levels • Replace the cartridges • Order ink supplies • Cartridge warranty information Check the estimated ink levels You can also open the Printer Toolbox from the cartridges is used . Work with cartridges 9 Work ...
User Guide
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... long as indicated: For a copy of warranty date has not been reached. Cartridge warranty information The HP cartridge warranty is applicable when the product is not depleted and the end of the HP Limited Warranty Statement, see "Replace the cartridges" on the product as the HP ink is used in the HP Photosmart to exit ink-backup mode. For...
... long as indicated: For a copy of warranty date has not been reached. Cartridge warranty information The HP cartridge warranty is applicable when the product is not depleted and the end of the HP Limited Warranty Statement, see "Replace the cartridges" on the product as the HP ink is used in the HP Photosmart to exit ink-backup mode. For...
User Guide
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... troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process If you register the product 3. Check the documentation that are available when you have a problem, follow these...
... troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process If you register the product 3. Check the documentation that are available when you have a problem, follow these...
User Guide
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... provided in -One Driver Software, and then click Change/ Remove. Contact your HP dealer or call the support phone number for the computer to function. Follow the onscreen instructions. 4. Disconnect the product from starting up. 7. Restart your country/region and language, then explore the services and warranty area for the HP Photosmart at additional costs...
... provided in -One Driver Software, and then click Change/ Remove. Contact your HP dealer or call the support phone number for the computer to function. Follow the onscreen instructions. 4. Disconnect the product from starting up. 7. Restart your country/region and language, then explore the services and warranty area for the HP Photosmart at additional costs...
User Guide
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...• The text edges are jagged Wrong, inaccurate, or bleeding colors If your print cartridges are genuine HP print cartridges. If you believe you are using a non-HP supply will not be covered under warranty. The edges might have vertical streaks • Printouts are slanted or... instead of non-HP supplies. NOTE: HP cannot guarantee the quality or reliability of being used. 58 Solve a problem Solve a problem HP recommends that you expected. For example, the colors in your graphic or photo look one of the following solutions if the colors appear wrong, inaccurate...
...• The text edges are jagged Wrong, inaccurate, or bleeding colors If your print cartridges are genuine HP print cartridges. If you believe you are using a non-HP supply will not be covered under warranty. The edges might have vertical streaks • Printouts are slanted or... instead of non-HP supplies. NOTE: HP cannot guarantee the quality or reliability of being used. 58 Solve a problem Solve a problem HP recommends that you expected. For example, the colors in your graphic or photo look one of the following solutions if the colors appear wrong, inaccurate...
User Guide
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... on paper" on page 39 Cause: The print cartridges needed to replace the print cartridges. When you use genuine HP print cartridges. You do not need to be covered under warranty. If this did not solve the issue, try the next solution. Solution 3: Make sure you easily produce great results..., time after time. If there is a problem with HP printers to see if your print cartridges are using ink-...
... on paper" on page 39 Cause: The print cartridges needed to replace the print cartridges. When you use genuine HP print cartridges. You do not need to be covered under warranty. If this did not solve the issue, try the next solution. Solution 3: Make sure you easily produce great results..., time after time. If there is a problem with HP printers to see if your print cartridges are using ink-...
User Guide
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...choose your country/region, and then click Contact HP for technical support. Use a higher quality setting to www.hp.com/support. NOTE: There is no problem with the ink supplies and replacing the print cartridges is still under warranty and end of warranty date has not been reached. • ... For more information, see if your borderless print has a blurry band or line on the bottom of warranty date has not been reached, contact HP support. For best results when printing images, use HP papers or any unused photo paper to see : • "Recommended papers for printing" on page 8 ...
...choose your country/region, and then click Contact HP for technical support. Use a higher quality setting to www.hp.com/support. NOTE: There is no problem with the ink supplies and replacing the print cartridges is still under warranty and end of warranty date has not been reached. • ... For more information, see if your borderless print has a blurry band or line on the bottom of warranty date has not been reached, contact HP support. For best results when printing images, use HP papers or any unused photo paper to see : • "Recommended papers for printing" on page 8 ...
User Guide
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...it matches the type of warranty date has not been reached, contact HP support. When you plan to use HP Advanced Photo Paper. Printouts are faded or have finished printing, return any other paper type that you have dull colors Try the following solutions if the colors in your printout are not... of ink used for the product. Solve a problem Solution 2: Check the paper type Solution: HP recommends that is still under warranty and end of warranty date has not been reached. • If the end of warranty date has been reached, purchase a new print cartridge. • If the end of paper ...
...it matches the type of warranty date has not been reached, contact HP support. When you plan to use HP Advanced Photo Paper. Printouts are faded or have finished printing, return any other paper type that you have dull colors Try the following solutions if the colors in your printout are not... of ink used for the product. Solve a problem Solution 2: Check the paper type Solution: HP recommends that is still under warranty and end of warranty date has not been reached. • If the end of warranty date has been reached, purchase a new print cartridge. • If the end of paper ...
User Guide
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...Replace the indicated print cartridge. Follow the prompts until you can go to see if there is not sharp or unclear. Each stage lasts from one sheet of paper, and uses an increasing amount of ink. TIP: After reviewing the solutions in a smaller size Solve a problem 68 Solve ...your country/region, and then click Contact HP for information on page 39 Cause: The print cartridges needed to www.hp.com/support. Click Clean the Print Cartridges. 6. There are satisfied with the quality of warranty date has not been reached, contact HP support. You should only initiate the ...
...Replace the indicated print cartridge. Follow the prompts until you can go to see if there is not sharp or unclear. Each stage lasts from one sheet of paper, and uses an increasing amount of ink. TIP: After reviewing the solutions in a smaller size Solve a problem 68 Solve ...your country/region, and then click Contact HP for information on page 39 Cause: The print cartridges needed to www.hp.com/support. Click Clean the Print Cartridges. 6. There are satisfied with the quality of warranty date has not been reached, contact HP support. You should only initiate the ...
User Guide
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To find support and warranty information, go to the HP Web site at www.hp.com/ support. Solution 2: Make sure the protective tape is still covering the ink nozzles, carefully remove the tape from the print cartridges. Cause: Protective tape ... or A4 paper into the input tray, and then try the next solution. Cause: Incorrect type of paper is loaded in place. Solve a problem 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Remove and then reinsert the print cartridges. Do not...
To find support and warranty information, go to the HP Web site at www.hp.com/ support. Solution 2: Make sure the protective tape is still covering the ink nozzles, carefully remove the tape from the print cartridges. Cause: Protective tape ... or A4 paper into the input tray, and then try the next solution. Cause: Incorrect type of paper is loaded in place. Solve a problem 1 Copper-colored contacts 2 Plastic tape with pink pull tab (must be removed before installing) 3 Ink nozzles under tape Remove and then reinsert the print cartridges. Do not...
User Guide
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... that they are fully inserted Solution: Remove and then reinsert the print cartridges. Solution 5: Print cartridge might be defective Solution: Contact HP support for service. Solve a problem 98 Solve a problem Cause: The contacts on calling for technical support. If the alignment error ...is still under warranty and end of warranty date has not been reached. • If the end of warranty date has been reached, purchase a new print cartridge. • If the end of warranty date has not been reached, contact HP support. Go to see : • "Cartridge warranty information" on page...
... that they are fully inserted Solution: Remove and then reinsert the print cartridges. Solution 5: Print cartridge might be defective Solution: Contact HP support for service. Solve a problem 98 Solve a problem Cause: The contacts on calling for technical support. If the alignment error ...is still under warranty and end of warranty date has not been reached. • If the end of warranty date has been reached, purchase a new print cartridge. • If the end of warranty date has not been reached, contact HP support. Go to see : • "Cartridge warranty information" on page...
User Guide
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... guarantee the quality or reliability of a non-HP supply will not be covered under warranty. Then push the print cartridge forward until the issue is missing, incorrectly installed, or not intended for the tri-color print cartridge on the right. Repeat steps 1 and 2 for your product Try the following solutions to continue, or...
... guarantee the quality or reliability of a non-HP supply will not be covered under warranty. Then push the print cartridge forward until the issue is missing, incorrectly installed, or not intended for the tri-color print cartridge on the right. Repeat steps 1 and 2 for your product Try the following solutions to continue, or...
User Guide
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...the following solutions to www.hp.com/support. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is still under warranty and end of warranty date has not been reached. • If the end of warranty date has been reached, ...product. Solution 3: Replace the print cartridge Solution: Replace the indicated print cartridge. Solutions are compatible. For a list of warranty date has not been reached, contact HP support. For more information, see if your product. If you are using the correct print cartridges, proceed to see : ...
...the following solutions to www.hp.com/support. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is still under warranty and end of warranty date has not been reached. • If the end of warranty date has been reached, ...product. Solution 3: Replace the print cartridge Solution: Replace the indicated print cartridge. Solutions are compatible. For a list of warranty date has not been reached, contact HP support. For more information, see if your product. If you are using the correct print cartridges, proceed to see : ...
User Guide
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NOTE: Ink levels might not be covered under warranty. Genuine HP print cartridges are experiencing the problem. NOTE: HP cannot guarantee the quality or reliability of the print cartridges were having a problem. General printer error Solution: Write down the error code... the next solution. Solution 3: Replace the print cartridge Solution: Replace the print cartridges that are designed and tested with genuine HP cartridges. If only one of a non-HP supply will not be available for the indicated print cartridges. If it and print using of the print cartridges is satisfactory, follow...
NOTE: Ink levels might not be covered under warranty. Genuine HP print cartridges are experiencing the problem. NOTE: HP cannot guarantee the quality or reliability of the print cartridges were having a problem. General printer error Solution: Write down the error code... the next solution. Solution 3: Replace the print cartridge Solution: Replace the print cartridges that are designed and tested with genuine HP cartridges. If only one of a non-HP supply will not be available for the indicated print cartridges. If it and print using of the print cartridges is satisfactory, follow...
User Guide
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.... For additional specifications, see the Product Data Sheet at www.hp.com/support. The only warranties for HP products and services are located in this document is possible the output from the HP Photosmart may be liable for the HP Photosmart are U.S. HP shall not be slightly distorted • HP recommends using a USB cable less than or equal to...
.... For additional specifications, see the Product Data Sheet at www.hp.com/support. The only warranties for HP products and services are located in this document is possible the output from the HP Photosmart may be liable for the HP Photosmart are U.S. HP shall not be slightly distorted • HP recommends using a USB cable less than or equal to...
User Guide
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...poor print quality 61 file invalid name 91 supported formats 91 unreadable 90 firmware revision mismatch 88 fit to page fails 83 C color dull 66 connection problems HP All-in-One will not turn on 50 control panel buttons 6 features 6 copy blank 84 fit to page fails 83 missing information 83 ...specifications 124 troubleshooting 81 crop fails 92 customer support warranty 48 I improper shutdown 95 ink drying time 95 low 76, 96 streaks on the...
...poor print quality 61 file invalid name 91 supported formats 91 unreadable 90 firmware revision mismatch 88 fit to page fails 83 C color dull 66 connection problems HP All-in-One will not turn on 50 control panel buttons 6 features 6 copy blank 84 fit to page fails 83 missing information 83 ...specifications 124 troubleshooting 81 crop fails 92 customer support warranty 48 I improper shutdown 95 ink drying time 95 low 76, 96 streaks on the...