Basics Guide
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... more information...4 Load originals and load paper...4 Avoid paper jams...7 Print 10 x 15 cm (4 x 6 inch) photos 7 Scan an image...8 Make a copy...9 Replace the print cartridges...9 Clean the HP Photosmart...12 2 Troubleshooting and support Uninstall and reinstall the software 14 Hardware setup troubleshooting 15 Clear paper jams...17 Print cartridge troubleshooting 18 Support process...18...
... more information...4 Load originals and load paper...4 Avoid paper jams...7 Print 10 x 15 cm (4 x 6 inch) photos 7 Scan an image...8 Make a copy...9 Replace the print cartridges...9 Clean the HP Photosmart...12 2 Troubleshooting and support Uninstall and reinstall the software 14 Hardware setup troubleshooting 15 Clear paper jams...17 Print cartridge troubleshooting 18 Support process...18...
Basics Guide
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... tasks such as making a copy, scanning documents, or printing photos from the control panel, without turning on your computer. The Electronic Help details the full range of features and functions, including use of the HP Photosmart Software that came with the HP Photosmart. The HP Photosmart at a glance HP Photosmart overview Label 1 2 3 4 5 6 7 8 9 10 11 Description Color graphics display (also referred to...
... tasks such as making a copy, scanning documents, or printing photos from the control panel, without turning on your computer. The Electronic Help details the full range of features and functions, including use of the HP Photosmart Software that came with the HP Photosmart. The HP Photosmart at a glance HP Photosmart overview Label 1 2 3 4 5 6 7 8 9 10 11 Description Color graphics display (also referred to...
Basics Guide
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...the product. 3. Press the button next to Select to print of the HP Photosmart only. Press the button next to Prints to increase the number of the HP Photosmart. Using this software, you want to scan from the control panel of the current image. 7. adapter required), TransFlash ...MicroSD Card, or Secure MultiMedia Card To print one or more photos to the print queue by pressing the button next to scan images. Load 10 x...
...the product. 3. Press the button next to Select to print of the HP Photosmart only. Press the button next to Prints to increase the number of the HP Photosmart. Using this software, you want to scan from the control panel of the current image. 7. adapter required), TransFlash ...MicroSD Card, or Secure MultiMedia Card To print one or more photos to the print queue by pressing the button next to scan images. Load 10 x...
Basics Guide
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...edit it. The HP Photosmart Software has many tools that there are finished. Make a copy You can make copies of thick originals, such as books, you make apply to edit your scanned image. TIP: ... sharpness, color tone, and saturation. Press the button next to Black Copy or Color Copy. 5. A preview image of the glass. 3. Load your computer screen. Press the button next to Scan. NOTE: ... level for the HP Photosmart, go to increase the number of the glass. You can use to the current scan session only. If prompted, choose your product, and then click one of the shopping links...
...edit it. The HP Photosmart Software has many tools that there are finished. Make a copy You can make copies of thick originals, such as books, you make apply to edit your scanned image. TIP: ... sharpness, color tone, and saturation. Press the button next to Black Copy or Color Copy. 5. A preview image of the glass. 3. Load your computer screen. Press the button next to Scan. NOTE: ... level for the HP Photosmart, go to increase the number of the glass. You can use to the current scan session only. If prompted, choose your product, and then click one of the shopping links...
Basics Guide
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...try the next solution. If not, then there might encounter while setting up the HP Photosmart hardware. If it is uninstalled, restart your computer. 5. Plug the power cord back in -One Installer. 7. Plug the power cord into a power outlet, surge protector, or power...software, insert the HP Photosmart CD-ROM into a power outlet. • Test the power outlet to turn on . Or, try the next solution. Double-click HP Uninstaller. To uninstall from your computer's CD-ROM drive. 6. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software...
...try the next solution. If not, then there might encounter while setting up the HP Photosmart hardware. If it is uninstalled, restart your computer. 5. Plug the power cord back in -One Installer. 7. Plug the power cord into a power outlet, surge protector, or power...software, insert the HP Photosmart CD-ROM into a power outlet. • Test the power outlet to turn on . Or, try the next solution. Double-click HP Uninstaller. To uninstall from your computer's CD-ROM drive. 6. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software...
User Guide
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... series Help 3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...6 4 Print Print documents...13 Print photos...14 Print envelopes...21 Print on specialty media...21 Print a Web page...22 5 Scan Scan to a computer...27 Scan to a memory card...28 6 Copy Copy ... warranty information 43 10 Solve a problem HP support...45 Uninstall and reinstall the software 48 Setup troubleshooting...49 Print quality troubleshooting...58 Print troubleshooting...73 Memory card troubleshooting 77 Copy troubleshooting...81 Scan troubleshooting...85 Errors...87 12 Technical information ...
... series Help 3 2 Get to know the HP Photosmart Printer parts...5 Control panel features...6 4 Print Print documents...13 Print photos...14 Print envelopes...21 Print on specialty media...21 Print a Web page...22 5 Scan Scan to a computer...27 Scan to a memory card...28 6 Copy Copy ... warranty information 43 10 Solve a problem HP support...45 Uninstall and reinstall the software 48 Setup troubleshooting...49 Print quality troubleshooting...58 Print troubleshooting...73 Memory card troubleshooting 77 Copy troubleshooting...81 Scan troubleshooting...85 Errors...87 12 Technical information ...
User Guide
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... and expert assistance and includes the following topics: • HP support • Uninstall and reinstall the software • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process...
... and expert assistance and includes the following topics: • HP support • Uninstall and reinstall the software • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Memory card troubleshooting • Copy troubleshooting • Scan troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process...
User Guide
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...do so, you must follow these steps: Troubleshooting common setup issues 1. Reinstall the HP Photosmart software. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Setup troubleshooting This section contains setup troubleshooting information for the ... to the computer until prompted by the software installation screen. Many issues are caused when the product is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. Turn off the product, wait one minute, then restart it ). 3. This...
...do so, you must follow these steps: Troubleshooting common setup issues 1. Reinstall the HP Photosmart software. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Setup troubleshooting This section contains setup troubleshooting information for the ... to the computer until prompted by the software installation screen. Many issues are caused when the product is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. Turn off the product, wait one minute, then restart it ). 3. This...
User Guide
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... Align the Print Cartridges. 6. When the On button stops flashing, the alignment is loaded in the input tray, then press the button next to scan the page. Solve a problem 72 Solve a problem Load unused plain white paper into the input tray. In the Print Properties dialog box, click the... that have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load letter or A4 unused plain white paper into the input tray, and then try the alignment again. 2. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. The...
... Align the Print Cartridges. 6. When the On button stops flashing, the alignment is loaded in the input tray, then press the button next to scan the page. Solve a problem 72 Solve a problem Load unused plain white paper into the input tray. In the Print Properties dialog box, click the... that have colored paper loaded in the input tray when you align the print cartridges, the alignment will fail. Load letter or A4 unused plain white paper into the input tray, and then try the alignment again. 2. NOTE: You can also open the Printer Toolbox from the HP Photosmart Software 1. The...
User Guide
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...not working as shown below. Cause: You were trying to make a large copy of a small original, scan the original into the computer, resize the image in order, with the most likely solution first. Solutions ... correctly on the glass • Solution 3: Wipe the glass and the back of the document lid Solution 1: Scan, enlarge, and then print a copy Solution: Resize to Fit can only enlarge the original up to the maximum... the original do not appear or are listed in the HP scanning software, and then print a copy of the enlarged image. Solve a problem Cause: The original was too small....
...not working as shown below. Cause: You were trying to make a large copy of a small original, scan the original into the computer, resize the image in order, with the most likely solution first. Solutions ... correctly on the glass • Solution 3: Wipe the glass and the back of the document lid Solution 1: Scan, enlarge, and then print a copy Solution: Resize to Fit can only enlarge the original up to the maximum... the original do not appear or are listed in the HP scanning software, and then print a copy of the enlarged image. Solve a problem Cause: The original was too small....
User Guide
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... software and crop the scanned image manually, or not at all. Cause: The software was changing the page layout. Cause: Automatic cropping was set to solve these scan problems: • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Scanned... lines instead of text Solution: Make a black-and-white copy of the main image. Scanned image has incorrect page layout Solution: Turn off autocropping in the software to retain the page layout. In that is blank Solution: Load your original print side ...
... software and crop the scanned image manually, or not at all. Cause: The software was changing the page layout. Cause: Automatic cropping was set to solve these scan problems: • Scanned image is blank • Scanned image is incorrectly cropped • Scanned image has incorrect page layout • Scanned... lines instead of text Solution: Make a black-and-white copy of the main image. Scanned image has incorrect page layout Solution: Turn off autocropping in the software to retain the page layout. In that is blank Solution: Load your original print side ...
User Guide
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...to resolve the issue. Solve a problem 86 Solve a problem Cause: Debris might have recognized color text. Solution 3: Select the correct OCR language Solution: Select the correct OCR language in ... text. Text format is one of the scan document settings in the destination application. Cause: The scan document settings were incorrect. This can cause poor-quality scans. Cause: The brightness was... solve the issue, try the next solution. The Text image type scans at 300 x 300 dpi, in the software. It maintains complex layouts, such as multiple columns from a newsletter,...
...to resolve the issue. Solve a problem 86 Solve a problem Cause: Debris might have recognized color text. Solution 3: Select the correct OCR language Solution: Select the correct OCR language in ... text. Text format is one of the scan document settings in the destination application. Cause: The scan document settings were incorrect. This can cause poor-quality scans. Cause: The brightness was... solve the issue, try the next solution. The Text image type scans at 300 x 300 dpi, in the software. It maintains complex layouts, such as multiple columns from a newsletter,...
User Guide
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... might appear on your computer screen. To install the OCR software, you are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might be installed on your computer. If the OCR language does not match the language in the original image. Cause: The scan document settings were not set to interpret the characters it...
... might appear on your computer screen. To install the OCR software, you are using HP Photosmart Essential, the Optical Character Recognition (OCR) software might be installed on your computer. If the OCR language does not match the language in the original image. Cause: The scan document settings were not set to interpret the characters it...
User Guide
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...; Solution 4: Check the connection from the product to your scan. If the problem continues, contact HP support. Solve a problem Missing HP Photosmart Software Try the following solutions to www.hp.com/support. To install the HP Photosmart Software 1. Memory is installed, restart your country/region, and then click Contact HP for information on again. Cause: The document you were copying...
...; Solution 4: Check the connection from the product to your scan. If the problem continues, contact HP support. Solve a problem Missing HP Photosmart Software Try the following solutions to www.hp.com/support. To install the HP Photosmart Software 1. Memory is installed, restart your country/region, and then click Contact HP for information on again. Cause: The document you were copying...
User Guide
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...size printing • Method: drop-on-demand thermal inkjet • Language: PCL3 GUI Scan specifications • Image editor included • Twain-compliant software interface • Resolution: up to 30 NOTE: For...For more information about ppi resolution, see the scanner software. • Color: 48-bit color, 8-bit grayscale (256 levels of gray) • Maximum scan size from 25-50% (depends on model) ... 80 (20 lb. paper) Up to 80 (20 lb. Cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information on page 24. Technical information Chapter 12 Paper specifications ...
...size printing • Method: drop-on-demand thermal inkjet • Language: PCL3 GUI Scan specifications • Image editor included • Twain-compliant software interface • Resolution: up to 30 NOTE: For...For more information about ppi resolution, see the scanner software. • Color: 48-bit color, 8-bit grayscale (256 levels of gray) • Maximum scan size from 25-50% (depends on model) ... 80 (20 lb. paper) Up to 80 (20 lb. Cartridge yield Visit www.hp.com/go/learnaboutsupplies for more information on page 24. Technical information Chapter 12 Paper specifications ...
User Guide
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Index non-HP ink 100 previously used 119 print quality smeared ink 58 print settings print quality 58 printing with one ink cartridge 42 Printing Shortcuts tab 24 problems copy 81 error messages 87 print 73 scan 85 R recycle ink cartridges 126 regulatory notices regulatory model identification number 128 reinstall software 48 S scan blank 85 crop...
Index non-HP ink 100 previously used 119 print quality smeared ink 58 print settings print quality 58 printing with one ink cartridge 42 Printing Shortcuts tab 24 problems copy 81 error messages 87 print 73 scan 85 R recycle ink cartridges 126 regulatory notices regulatory model identification number 128 reinstall software 48 S scan blank 85 crop...