Owner's Manual
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... Stolen 78 10 Solving Problems 79 Dell Diagnostics 79 Dell Support Utility 82 Accessing the Dell Support Utility 82 Clicking the Dell Support Icon 82 Double-Clicking the Dell Support Icon 82 Drive Problems 83 CD and DVD drive problems 83 If you cannot eject ...the CD, CD-RW, DVD, or DVD+RW drive tray . . . . . 83 If you hear an unfamiliar scraping or grinding sound 84 Hard drive...
... Stolen 78 10 Solving Problems 79 Dell Diagnostics 79 Dell Support Utility 82 Accessing the Dell Support Utility 82 Clicking the Dell Support Icon 82 Double-Clicking the Dell Support Icon 82 Drive Problems 83 CD and DVD drive problems 83 If you cannot eject ...the CD, CD-RW, DVD, or DVD+RW drive tray . . . . . 83 If you hear an unfamiliar scraping or grinding sound 84 Hard drive...
Owner's Manual
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... and Replacing Parts 109 Before You Begin 109 Recommended Tools 109 Turning Off Your Computer 109 Before Working Inside Your Computer 110 Optical Drive 111 Hard Drive 112 Returning a Hard Drive to Dell 114 Memory 114 Modem 117 Hinge Cover 118 Keyboard 119 Wireless Mini-Card 121 Coin-Cell Battery 124 Display 125 Internal Card With...
... and Replacing Parts 109 Before You Begin 109 Recommended Tools 109 Turning Off Your Computer 109 Before Working Inside Your Computer 110 Optical Drive 111 Hard Drive 112 Returning a Hard Drive to Dell 114 Memory 114 Modem 117 Hinge Cover 118 Keyboard 119 Wireless Mini-Card 121 Coin-Cell Battery 124 Display 125 Internal Card With...
Owner's Manual
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...questions, hot topics, and general health of your computing environment Dell Support Utility The Dell Support Utility is necessary for correct operation of your operating system and support for components, such as memory, the hard drive, and the operating system • Customer Care - For ...more information, see "Dell Support Utility" on my computer configuration, product specifications, and white papers • Downloads - support.dell.com from the icon in the taskbar. ...
...questions, hot topics, and general health of your computing environment Dell Support Utility The Dell Support Utility is necessary for correct operation of your operating system and support for components, such as memory, the hard drive, and the operating system • Customer Care - For ...more information, see "Dell Support Utility" on my computer configuration, product specifications, and white papers • Downloads - support.dell.com from the icon in the taskbar. ...
Owner's Manual
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... WWAN connectivity available on page 111. E X P R E S S C A R D S L O T - T R A Y E J E C T B U T T O N - You can install devices such as a DVD drive or other optical drive in -1 media memory card 5 USB connectors (2) reader 4 audio connectors (2) 6 IEEE 1394 connector H A R D D R I V E - For more information, see "Hard Drive" on page 112 and "Hard drive problems" on a media memory card. Press this button to view and share digital photos...
... WWAN connectivity available on page 111. E X P R E S S C A R D S L O T - T R A Y E J E C T B U T T O N - You can install devices such as a DVD drive or other optical drive in -1 media memory card 5 USB connectors (2) reader 4 audio connectors (2) 6 IEEE 1394 connector H A R D D R I V E - For more information, see "Hard Drive" on page 112 and "Hard drive problems" on a media memory card. Press this button to view and share digital photos...
Owner's Manual
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... R Y M O D U L E C O V E R - The computer uses a fan to an electrical outlet. Bottom View 12 3 4 5 7 6 1 battery charge gauge 4 2 optical-drive locking screw 5 3 battery-bay latch release 6 battery hard drive modem/memory module cover 7 fan B A T T E R Y C H A R G E G A U G E - Stores software and data. For more information, see "Modem" on page 117... through the vents, which prevents the computer from the battery bay. For more information, see "Hard Drive" on page 112 and "Hard drive problems" on the battery charge status. O P T I C A L - Provides information on...
... R Y M O D U L E C O V E R - The computer uses a fan to an electrical outlet. Bottom View 12 3 4 5 7 6 1 battery charge gauge 4 2 optical-drive locking screw 5 3 battery-bay latch release 6 battery hard drive modem/memory module cover 7 fan B A T T E R Y C H A R G E G A U G E - Stores software and data. For more information, see "Modem" on page 117... through the vents, which prevents the computer from the battery bay. For more information, see "Hard Drive" on page 112 and "Hard drive problems" on the battery charge status. O P T I C A L - Provides information on...
Owner's Manual
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...: Not all surge protectors offer network adapter protection. See the UPS manufacturer documentation for modem connection instructions. Connect other devices, such as a printer, to the hard drive may result in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer to ensure that the device is being...
...: Not all surge protectors offer network adapter protection. See the UPS manufacturer documentation for modem connection instructions. Connect other devices, such as a printer, to the hard drive may result in your area, disconnect the telephone line from the telephone wall jack and disconnect your computer to ensure that the device is being...
Owner's Manual
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...window. These options can also be set to an electrical outlet when possible because battery life is largely determined by using the Battery Meter in Dell QuickSet. Using a Battery 41 If five lights appear, less than 80 percent of its original charge capacity remains. See "Power Management Modes"... power button, close the display, or press . Power Management Modes Standby Mode Standby mode conserves power by turning off the display and the hard drive after a low-battery warning, and then connect the computer to the same operating state it was in standby mode, it returns to an ...
...window. These options can also be set to an electrical outlet when possible because battery life is largely determined by using the Battery Meter in Dell QuickSet. Using a Battery 41 If five lights appear, less than 80 percent of its original charge capacity remains. See "Power Management Modes"... power button, close the display, or press . Power Management Modes Standby Mode Standby mode conserves power by turning off the display and the hard drive after a low-battery warning, and then connect the computer to the same operating state it was in standby mode, it returns to an ...
Owner's Manual
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... computer. Close the display. - To exit standby mode, press the power button or open the display depending on how you set the options on the hard drive and then completely turning off the computer. To enter standby mode: • Click the Start button, click Turn off computer, and then click Stand by...
... computer. Close the display. - To exit standby mode, press the power button or open the display depending on how you set the options on the hard drive and then completely turning off the computer. To enter standby mode: • Click the Start button, click Turn off computer, and then click Stand by...
Owner's Manual
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...drive and click OK. • If you have two CD/DVD drives, select the drive... into which you have inserted your computer or backing up important data. NOTE: Ensure that you experience recording problems, check for available software patches on the CD or DVD player (if available). Dell... mark icon in Dell computers can also use...CD-RW/DVD combo drive and you follow all...drives cannot write to make an exact copy of CD or DVD drives offered by Dell... or CD-RW/DVD (combo) drive. NOTE: The types of a CD... If you have one CD/DVD drive, ensure that the settings are correct...
...drive and click OK. • If you have two CD/DVD drives, select the drive... into which you have inserted your computer or backing up important data. NOTE: Ensure that you experience recording problems, check for available software patches on the CD or DVD player (if available). Dell... mark icon in Dell computers can also use...CD-RW/DVD combo drive and you follow all...drives cannot write to make an exact copy of CD or DVD drives offered by Dell... or CD-RW/DVD (combo) drive. NOTE: The types of a CD... If you have one CD/DVD drive, ensure that the settings are correct...
Owner's Manual
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... Experience icon on multimedia playback mode for accessing and playing digital media, such as music and videos. • Dell MediaDirect, which is turned off or in hibernate mode, you voluntarily reformat the hard drive. See "Contacting Dell." Press the Dell MediaDirect button, located on the hinge cover, to start the computer and automatically launch the...
... Experience icon on multimedia playback mode for accessing and playing digital media, such as music and videos. • Dell MediaDirect, which is turned off or in hibernate mode, you voluntarily reformat the hard drive. See "Contacting Dell." Press the Dell MediaDirect button, located on the hinge cover, to start the computer and automatically launch the...
Owner's Manual
Page 78
...may enable you forget any of security for data in that only an authorized person can contact your Dell sales representative for technical assistance and gives your computer or hard drive. Include the Service Tag in certain countries. If you do not know where the computer was lost... or stolen. If someone calls Dell for information about this security feature. The Dell customer service representative will attempt to locate ...
...may enable you forget any of security for data in that only an authorized person can contact your Dell sales representative for technical assistance and gives your computer or hard drive. Include the Service Tag in certain countries. If you do not know where the computer was lost... or stolen. If someone calls Dell for information about this security feature. The Dell customer service representative will attempt to locate ...
Owner's Manual
Page 79
...this section, follow the safety instructions in "Lockups and Software Problems" on the computer. NOTICE: The Dell Diagnostics works only on . Solving Problems 79 NOTE: If your hard drive or from the boot menu and press . NOTE: If you wait too long and the operating system ... to wait until you see the Microsoft® Windows® desktop. Solving Problems Dell Diagnostics CAUTION: Before you experience a problem with your computer. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is optional and may not ship with your computer, perform the checks in the...
...this section, follow the safety instructions in "Lockups and Software Problems" on the computer. NOTICE: The Dell Diagnostics works only on . Solving Problems 79 NOTE: If your hard drive or from the boot menu and press . NOTE: If you wait too long and the operating system ... to wait until you see the Microsoft® Windows® desktop. Solving Problems Dell Diagnostics CAUTION: Before you experience a problem with your computer. Starting the Dell Diagnostics From Your Hard Drive The Dell Diagnostics is optional and may not ship with your computer, perform the checks in the...
Owner's Manual
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.... Run Express Test first to start the Dell Diagnostics from the numbered list. To stop the assessment and restart the computer, press ; to retest the component that appears and press . 5 Type 1 to increase the possibility of your hard drive. NOTE: The next steps change the boot... continue to 20 minutes and requires no interaction on your system board, keyboard, hard drive, and display. • During the assessment, answer any key to start the ResourceCD menu and press to run. Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD....
.... Run Express Test first to start the Dell Diagnostics from the numbered list. To stop the assessment and restart the computer, press ; to retest the component that appears and press . 5 Type 1 to increase the possibility of your hard drive. NOTE: The next steps change the boot... continue to 20 minutes and requires no interaction on your system board, keyboard, hard drive, and display. • During the assessment, answer any key to start the ResourceCD menu and press to run. Starting the Dell Diagnostics From the Drivers and Utilities CD 1 Insert the Drivers and Utilities CD....
Owner's Manual
Page 84
... The modem does not operate while it is connected to room temperature before turning it .) • Ensure that the disk or disc is inserted properly. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I N G S - CHECK THE TELEPHONE LINE CONNECTION CHECK THE TELEPHONE JACK CONNECT THE MODEM DIRECTLY TO ...WALL JACK USE A DIFFERENT TELEPHONE LINE • Verify that the telephone line is connected to the jack on . A hot hard drive may prevent the operating system from the modem and connect it to it on the modem. (The jack has either a green...
... The modem does not operate while it is connected to room temperature before turning it .) • Ensure that the disk or disc is inserted properly. Hard drive problems A L L O W T H E C O M P U T E R T O C O O L B E F O R E T U R N I N G I N G S - CHECK THE TELEPHONE LINE CONNECTION CHECK THE TELEPHONE JACK CONNECT THE MODEM DIRECTLY TO ...WALL JACK USE A DIFFERENT TELEPHONE LINE • Verify that the telephone line is connected to the jack on . A hot hard drive may prevent the operating system from the modem and connect it to it on the modem. (The jack has either a green...
Owner's Manual
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... loose. See "Memory" on page 65. Then shut down the computer, reinstall the hard drive, and restart the computer. Contact Dell. One or more memory modules may be faulty or improperly seated. Reinstall the memory modules...hard drive in the hard drive bay. The hard drive does not respond to carry out the command. CACHE DISABLED DUE TO FAILURE - See "Drive Problems" on page 79). 86 Solving Problems GATE A20 FAILURE - Run the Hard-Disk Drive tests in the Dell Diagnostics. The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics (see "Dell...
... loose. See "Memory" on page 65. Then shut down the computer, reinstall the hard drive, and restart the computer. Contact Dell. One or more memory modules may be faulty or improperly seated. Reinstall the memory modules...hard drive in the hard drive bay. The hard drive does not respond to carry out the command. CACHE DISABLED DUE TO FAILURE - See "Drive Problems" on page 79). 86 Solving Problems GATE A20 FAILURE - Run the Hard-Disk Drive tests in the Dell Diagnostics. The hard drive failed initialization. Run the hard drive tests in the Dell Diagnostics (see "Dell...
Owner's Manual
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... the file cannot be played. Shut down the computer, remove the hard drive (see "Dell Diagnostics" on page 79). HARD-DISK DRIVE READ FAILURE - Run the Keyboard Controller test in the Dell Diagnostics (see "Hard Drive" on page 79). For external keyboards, check the cable connection. See "Dell MediaDirect problems" on page 114). M E M O R Y A D D R E S S L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I O N - The software you are attempting to...
... the file cannot be played. Shut down the computer, remove the hard drive (see "Dell Diagnostics" on page 79). HARD-DISK DRIVE READ FAILURE - Run the Keyboard Controller test in the Dell Diagnostics (see "Hard Drive" on page 79). For external keyboards, check the cable connection. See "Dell MediaDirect problems" on page 114). M E M O R Y A D D R E S S L I N E F A I L U R E A T A D D R E S S , R E A D V A L U E E X P E C T I O N - The software you are attempting to...
Owner's Manual
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... ROM BAD CHECKSUM - The operating system cannot find the hard drive. Connect your boot device, ensure that you want to check the file structure on the hard drive. See "Contacting Dell" on page 133. A memory module may be corrupted.... The operating system may be malfunctioning. Contact Dell. N O T E N O U G H M E M O R Y O R R E S O U R C E S . OPERATING SYSTEM NOT FOUND - See "Contacting Dell" on the hard drive. A REQUIRED .DLL FILE WAS NOT...
... ROM BAD CHECKSUM - The operating system cannot find the hard drive. Connect your boot device, ensure that you want to check the file structure on the hard drive. See "Contacting Dell" on page 133. A memory module may be corrupted.... The operating system may be malfunctioning. Contact Dell. N O T E N O U G H M E M O R Y O R R E S O U R C E S . OPERATING SYSTEM NOT FOUND - See "Contacting Dell" on the hard drive. A REQUIRED .DLL FILE WAS NOT...
Owner's Manual
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... of the special processing in the Windows XP operating system environment. Dell MediaDirect problems C H E C K T H E D E L L M E D I A D I R E C T H E L P F I L E F O R I N F O R M A T I V E A N D T H E D E L L D V D P L A Y E R - Click the ? If you purchased a DVD drive with the program. • If necessary, uninstall and then reinstall the... them. See the software documentation for assistance. If you voluntarily reformat the hard drive. CANNOT PLAY SOME MEDIA FILES - The Dell MediaDirect environment cannot verify the DRM restrictions, so the licensed files cannot be...
... of the special processing in the Windows XP operating system environment. Dell MediaDirect problems C H E C K T H E D E L L M E D I A D I R E C T H E L P F I L E F O R I N F O R M A T I V E A N D T H E D E L L D V D P L A Y E R - Click the ? If you purchased a DVD drive with the program. • If necessary, uninstall and then reinstall the... them. See the software documentation for assistance. If you voluntarily reformat the hard drive. CANNOT PLAY SOME MEDIA FILES - The Dell MediaDirect environment cannot verify the DRM restrictions, so the licensed files cannot be...
Owner's Manual
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..."Memory" on the back of the computer and the network jack. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE Start MENU SCAN THE COMPUTER FOR... the memory modules to the Internet, your computer might be infected with the memory (see "Memory" on page 114). • Run the Dell Diagnostics (see "Dell Diagnostics" on page 114). • Ensure that you are having problems connecting to ensure that your computer is firmly inserted into both the network...
..."Memory" on the back of the computer and the network jack. BACK UP YOUR FILES IMMEDIATELY USE A VIRUS-SCANNING PROGRAM TO CHECK THE HARD DRIVE, FLOPPY DISKS, OR CDS SAVE AND CLOSE ANY OPEN FILES OR PROGRAMS AND SHUT DOWN YOUR COMPUTER THROUGH THE Start MENU SCAN THE COMPUTER FOR... the memory modules to the Internet, your computer might be infected with the memory (see "Memory" on page 114). • Run the Dell Diagnostics (see "Dell Diagnostics" on page 114). • Ensure that you are having problems connecting to ensure that your computer is firmly inserted into both the network...
Owner's Manual
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... Solving Problems For information about components installed on your computer, see "Determining Your Computer's Configuration" on page 15. 1 After extracting the driver files to your hard drive as the first solution for which you are installing the driver. 6 Click the Driver tab and click Update Driver. 7 Click Install from a list or specific...
... Solving Problems For information about components installed on your computer, see "Determining Your Computer's Configuration" on page 15. 1 After extracting the driver files to your hard drive as the first solution for which you are installing the driver. 6 Click the Driver tab and click Update Driver. 7 Click Install from a list or specific...