HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, ...Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. NO Verify Intel Matrix Storage and...
...Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? slow performance (opening and closing apps), lock-ups, Microsoft Blue Screen error codes, read or write failures Note any noises such as clicking or clunking Record any Failure IDs from running diagnostics If possible, ...Run F2 Quick/Short Diagnostic Test Try reseating drive & check NO for loose connectors NO Replace drive or contact customer YES support for product model installed Drive does not need to be Replaced (look to access the drive Document the symptoms e.g. NO Verify Intel Matrix Storage and...
HP Notebook Reference Guide
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...procedure, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete, and then click the Power button on the screen. ● Press and hold the power button on the computer for an extended period Although you must first exit Sleep or Hibernation before ...shutdown is in the Sleep state or in Hibernation, you can shut down the computer with a user-replaceable battery, remove the battery. 20 Chapter 4 Power management Shutting down the computer under any of power controls. Shut down the computer CAUTION: ...
...procedure, try the following emergency procedures in the sequence provided: ● Press ctrl+alt+delete, and then click the Power button on the screen. ● Press and hold the power button on the computer for an extended period Although you must first exit Sleep or Hibernation before ...shutdown is in the Sleep state or in Hibernation, you can shut down the computer with a user-replaceable battery, remove the battery. 20 Chapter 4 Power management Shutting down the computer under any of power controls. Shut down the computer CAUTION: ...
HP Notebook Reference Guide
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...when the computer cannot exit Hibernation When the computer lacks sufficient power to external power. 2. Storing a user-replaceable battery (select models only) CAUTION: To reduce the risk of time. 26 Chapter 4 Power management Exit ...you are not using them. ● Disconnect unused external devices that are not using . ● Decrease screen brightness. ● Before you are not plugged into an external power source. ● Stop, disable, ...● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is on page 22.
...when the computer cannot exit Hibernation When the computer lacks sufficient power to external power. 2. Storing a user-replaceable battery (select models only) CAUTION: To reduce the risk of time. 26 Chapter 4 Power management Exit ...you are not using them. ● Disconnect unused external devices that are not using . ● Decrease screen brightness. ● Before you are not plugged into an external power source. ● Stop, disable, ...● Optional power adapter purchased as an accessory from HP Resolving a low battery level when no power source is on page 22.
HP Notebook Reference Guide
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... test you need to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the memory modules. Turn on -screen instructions. Using Advanced System Diagnostics 71 NOTE: If you want to report the... issue and purchase a replacement battery. While the "Press the ESC key for Startup Menu" message is running, press...
... test you need to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the memory modules. Turn on -screen instructions. Using Advanced System Diagnostics 71 NOTE: If you want to report the... issue and purchase a replacement battery. While the "Press the ESC key for Startup Menu" message is running, press...
HP ProtectTools Getting Started
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... Manager, and then click Certificates. 2. NOTE: The Privacy Manager Certificate renewal process does not replace your use only, and is complete, click Next. 5. Click Certificate details. 4. When you... click Certificates. 2. When the import process is required in Requesting a Privacy Manager Certificate on -screen instructions to a location other certificate authorities are given the option to renew it: 1. 3. Type... Certificate nears expiration, you will be for HP ProtectTools (select models only) You must renew your computer. 68 Chapter 7 Privacy Manager for...
... Manager, and then click Certificates. 2. NOTE: The Privacy Manager Certificate renewal process does not replace your use only, and is complete, click Next. 5. Click Certificate details. 4. When you... click Certificates. 2. When the import process is required in Requesting a Privacy Manager Certificate on -screen instructions to a location other certificate authorities are given the option to renew it: 1. 3. Type... Certificate nears expiration, you will be for HP ProtectTools (select models only) You must renew your computer. 68 Chapter 7 Privacy Manager for...
Getting Started HP Notebook
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... A AC adapter/battery light 14 audio-in (microphone) jack 12 audio-out (headphone) jack 12 B Backup and Restore 41 battery removing 29 replacing 29 battery bay 17, 45 battery release latches 17 Bluetooth label 45 buttons left TouchPad 4 optical drive eject 13 power 7, 9 right TouchPad 4...adjusting volume 22, 23 audio CD, DVD, or BD controls 23 battery charge 22 decrease screen brightness 22 description 22 increase screen brightness 22 muting speaker sound 22 QuickLock 22 Sleep 22 switching screen image 22 using 22 I input power 46 integrated numeric keypad, identifying 11, 24 integrated webcam...
... A AC adapter/battery light 14 audio-in (microphone) jack 12 audio-out (headphone) jack 12 B Backup and Restore 41 battery removing 29 replacing 29 battery bay 17, 45 battery release latches 17 Bluetooth label 45 buttons left TouchPad 4 optical drive eject 13 power 7, 9 right TouchPad 4...adjusting volume 22, 23 audio CD, DVD, or BD controls 23 battery charge 22 decrease screen brightness 22 description 22 increase screen brightness 22 muting speaker sound 22 QuickLock 22 Sleep 22 switching screen image 22 using 22 I input power 46 integrated numeric keypad, identifying 11, 24 integrated webcam...
Getting Started HP Notebook
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... labels 45 release latches battery 17 service door 17 restoring the hard drive 43 RJ-45 (network) jack, identifying 14 S screen brightness keys 22 screen image, switching 22 scrolling TouchPad gesture 28 security cable slot, identifying 14 security screw 30 serial number 44 serial number, computer ...44 service door removing 33, 35 replacing 34 security screw 30 service door release latches 17 service door, identifying 18 setup of WLAN...
... labels 45 release latches battery 17 service door 17 restoring the hard drive 43 RJ-45 (network) jack, identifying 14 S screen brightness keys 22 screen image, switching 22 scrolling TouchPad gesture 28 security cable slot, identifying 14 security screw 30 serial number 44 serial number, computer ...44 service door removing 33, 35 replacing 34 security screw 30 service door release latches 17 service door, identifying 18 setup of WLAN...
HP Notebook User Guide - Linux
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... in Hibernation. When Hibernation is unresponsive and you are unable to use the preceding shutdown procedure, try the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB port ●... when the computer is saved to memory, letting you must first exit Suspend or Hibernation before shutdown is initiated, the power lights blink and the screen clears. When Suspend is possible. 1.
... in Hibernation. When Hibernation is unresponsive and you are unable to use the preceding shutdown procedure, try the following conditions: ● When you need to replace the battery or access components inside the computer ● When you are connecting an external hardware device that does not connect to a USB port ●... when the computer is saved to memory, letting you must first exit Suspend or Hibernation before shutdown is initiated, the power lights blink and the screen clears. When Suspend is possible. 1.
HP Notebook User Guide - Linux
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... on or restart the computer. If it attempts to move the data to start the computer. ● Run-in every sector of the screen, press esc. You can view system information and error logs in Advanced System Diagnostics: ● Start-up test-This test analyzes the main... press esc. 72 Chapter 12 Computer Setup (BIOS) and Advanced System Diagnostics If the battery fails the test, contact HP Customer Service to report the issue and purchase a replacement battery. ● System Tune-Up-This group of the battery and calibrates the battery if necessary. Using Advanced System ...
... on or restart the computer. If it attempts to move the data to start the computer. ● Run-in every sector of the screen, press esc. You can view system information and error logs in Advanced System Diagnostics: ● Start-up test-This test analyzes the main... press esc. 72 Chapter 12 Computer Setup (BIOS) and Advanced System Diagnostics If the battery fails the test, contact HP Customer Service to report the issue and purchase a replacement battery. ● System Tune-Up-This group of the battery and calibrates the battery if necessary. Using Advanced System ...
HP ProBook 4545s Notebook PC - Maintenance and Service Guide
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...on page 36) Remove the memory module: 1. Shut down with the battery bay toward you. 2. Remove the bottom door (see Bottom door on -screen instructions. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the computer. Disconnect...by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.) Component replacement procedures 47 If you update the computer to www.hp.com. 2. Memory modules NOTE: Primary and expansion memory is off or in Hibernation, turn the computer on, and...
...on page 36) Remove the memory module: 1. Shut down with the battery bay toward you. 2. Remove the bottom door (see Bottom door on -screen instructions. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the computer. Disconnect...by first unplugging the power cord from the AC outlet, and then unplugging the AC adapter from the computer.) Component replacement procedures 47 If you update the computer to www.hp.com. 2. Memory modules NOTE: Primary and expansion memory is off or in Hibernation, turn the computer on, and...
HP ProBook 4545s Notebook PC - Maintenance and Service Guide
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Click the diagnostic test you need to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the screen, press esc. Using Advanced System Diagnostics 87 To start Advanced System Diagnostics: 1. When the Startup Menu is ...You can view system information and error logs in the lower-left corner of the battery and calibrates the battery if necessary. Turn on -screen instructions. If it is displayed, press f2. 2. While the "Press the ESC key for Startup Menu" message is displayed in the ...
Click the diagnostic test you need to stop a diagnostics test while it reports an error, replace the memory modules immediately. ● Battery test-This test analyzes the condition of the screen, press esc. Using Advanced System Diagnostics 87 To start Advanced System Diagnostics: 1. When the Startup Menu is ...You can view system information and error logs in the lower-left corner of the battery and calibrates the battery if necessary. Turn on -screen instructions. If it is displayed, press f2. 2. While the "Press the ESC key for Startup Menu" message is displayed in the ...