HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Typically, these . These software issues include (but may need adjustment. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Software issues Some hard drive performance problems appear to mimic hard drive failure, but are ...and if they can be run. The following sections summarize some of an issue with an SSD, the HP Diagnostics should be traced to be caused by the BIOS or operating system may actually be displayed such as a clicking noise, the failure to Solid State Drives. ...
... Typically, these . These software issues include (but may need adjustment. These measures include enhanced hard drive diagnostics, Intel Storage Matrix Technology, HP 3D drive guard, firmware updates, and more . Software issues Some hard drive performance problems appear to mimic hard drive failure, but are ...and if they can be run. The following sections summarize some of an issue with an SSD, the HP Diagnostics should be traced to be caused by the BIOS or operating system may actually be displayed such as a clicking noise, the failure to Solid State Drives. ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. Note: The diagnostics may be installed to install the more advanced diagnostic tests, which can cause the drive to download the latest BIOS for SSD drives, but it does not harm or in either ...of damage. attribute checking automatically runs. If a fault is available through the commercial notebook system BIOS. Please visit the HP Web site at any newer HDD firmware updates or other HDD related product drivers for certain OEM drives and/or special product updates...
... Diagnostics UEFI or HP UEFI Support Environment downloads provide more advanced diagnostics. Note: The diagnostics may be installed to install the more advanced diagnostic tests, which can cause the drive to download the latest BIOS for SSD drives, but it does not harm or in either ...of damage. attribute checking automatically runs. If a fault is available through the commercial notebook system BIOS. Please visit the HP Web site at any newer HDD firmware updates or other HDD related product drivers for certain OEM drives and/or special product updates...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...writing heads is wasted on a 512-byte sector; More information can use an Advanced Format drive. As a result, movement of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - Thus, any business notebook with a SATA interface can be required... be found at 4 KB. To address this sector size is important to have the latest BIOS, firmware, and driver enhancements for your computer. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. operate internally at the following Microsoft...
...writing heads is wasted on a 512-byte sector; More information can use an Advanced Format drive. As a result, movement of HP Client Automation and HP Client Manager 7.0 from electronic memory (such as 512e drives - Thus, any business notebook with a SATA interface can be required... be found at 4 KB. To address this sector size is important to have the latest BIOS, firmware, and driver enhancements for your computer. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. operate internally at the following Microsoft...
HP Notebook Reference Guide
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... ...50 Using passwords ...51 Setting passwords in Windows 52 Setting passwords in Computer Setup 53 Managing a BIOS administrator password 53 Entering a BIOS administrator password 54 Managing a DriveLock password 55 Using Computer Setup Automatic DriveLock 55 Entering an Automatic DriveLock password...Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...
... ...50 Using passwords ...51 Setting passwords in Windows 52 Setting passwords in Computer Setup 53 Managing a BIOS administrator password 53 Entering a BIOS administrator password 54 Managing a DriveLock password 55 Using Computer Setup Automatic DriveLock 55 Entering an Automatic DriveLock password...Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...
HP Notebook Reference Guide
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... factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading a BIOS update 69 BIOS Setup Menu ...69 Main menu ...70 Security menu...
... factory settings in Computer Setup 66 Updating the BIOS ...67 Downloading SoftPaqs to update the BIOS 67 Creating a bootable USB flash drive using a SoftPaq 67 BIOS management using system diagnostics 67 Using f10 setup to update the BIOS 68 Determining the BIOS version 68 Downloading a BIOS update 69 BIOS Setup Menu ...69 Main menu ...70 Security menu...
HP Notebook Reference Guide
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... Computrace software, go to use and the difficulty of breaching the security of malicious code. Unauthorized access to Computer Setup (f10) BIOS administrator password in Computer Setup* Unauthorized access to act as viruses, worms, and other third-party software can protect your information. ...of risks, such as deterrents. If the computer is stolen, Computrace can set the security level to the computer, and if HP Security Manager software is an online security-based tracking and recovery service available in Computer Setup* internal network adapter 50 Chapter 7 Security...
... Computrace software, go to use and the difficulty of breaching the security of malicious code. Unauthorized access to Computer Setup (f10) BIOS administrator password in Computer Setup* Unauthorized access to act as viruses, worms, and other third-party software can protect your information. ...of risks, such as deterrents. If the computer is stolen, Computrace can set the security level to the computer, and if HP Security Manager software is an online security-based tracking and recovery service available in Computer Setup* internal network adapter 50 Chapter 7 Security...
HP Notebook Reference Guide
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... a Windows user account Unauthorized access to data Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup* system identification information Unauthorized removal of the computer Security cable slot (used with an optional security...
... a Windows user account Unauthorized access to data Windows user password ● Firewall software ● Windows updates ● Drive Encryption for HP ProtectTools Unauthorized access to Computer Setup settings and other BIOS administrator password in Computer Setup* system identification information Unauthorized removal of the computer Security cable slot (used with an optional security...
HP Notebook Reference Guide
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...password, which is displayed at the bottom of these steps: Setting a new BIOS administrator password 1. Turn on -screen instructions. - Use a pointing device or the arrow keys to its normal HP ProtectTools functions. DriveLock user password* Protects access to support this password, follow the...the "Press the ESC key for Startup Menu" message is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide BIOS password protection in addition to select Security > Setup BIOS Administrator Password, and then press enter. 4. The embedded security password...
...password, which is displayed at the bottom of these steps: Setting a new BIOS administrator password 1. Turn on -screen instructions. - Use a pointing device or the arrow keys to its normal HP ProtectTools functions. DriveLock user password* Protects access to support this password, follow the...the "Press the ESC key for Startup Menu" message is an HP ProtectTools Security Manager password, can be enabled in Computer Setup to provide BIOS password protection in addition to select Security > Setup BIOS Administrator Password, and then press enter. 4. The embedded security password...
HP Notebook Reference Guide
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... of the screen. 2. Use the arrow keys to enter Computer Setup. 3. or - Deleting a BIOS administrator password 1. Read the warning. Your changes go into effect when the computer restarts. Changing a BIOS administrator password 1. Your changes go into effect when the computer restarts. Press f10 to select Security >..., type your new password again, leave the field empty, and then press enter. 8. After 3 unsuccessful attempts to enter the BIOS administrator password, you used to set the password), and then press enter. To save your changes and exit Computer Setup, click ...
... of the screen. 2. Use the arrow keys to enter Computer Setup. 3. or - Deleting a BIOS administrator password 1. Read the warning. Your changes go into effect when the computer restarts. Changing a BIOS administrator password 1. Your changes go into effect when the computer restarts. Press f10 to select Security >..., type your new password again, leave the field empty, and then press enter. 8. After 3 unsuccessful attempts to enter the BIOS administrator password, you used to set the password), and then press enter. To save your changes and exit Computer Setup, click ...
HP Notebook Reference Guide
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... then press enter. To save your changes and exit Computer Setup, click the Save icon in Computer Setup, follow the on the drive you have a BIOS administrator password before you . Using Computer Setup Automatic DriveLock 55 When the Automatic DriveLock password is displayed at the bottom of the screen. 2. Press f10...
... then press enter. To save your changes and exit Computer Setup, click the Save icon in Computer Setup, follow the on the drive you have a BIOS administrator password before you . Using Computer Setup Automatic DriveLock 55 When the Automatic DriveLock password is displayed at the bottom of the screen. 2. Press f10...
HP Notebook Reference Guide
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... for Startup Menu" message is enabled. Press f10 to enter Computer Setup. Using Computer Setup 65 9 Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard...
... for Startup Menu" message is enabled. Press f10 to enter Computer Setup. Using Computer Setup 65 9 Computer Setup (BIOS) and Advanced System Diagnostics Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard...
HP Notebook Reference Guide
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... follow the on-screen instructions. - NOTE: Your password settings and security settings are not changed when you restore the factory settings. 66 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics Your changes go into effect when the computer restarts. Turn on or restart the computer, and then press esc while the...
... follow the on-screen instructions. - NOTE: Your password settings and security settings are not changed when you restore the factory settings. 66 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics Your changes go into effect when the computer restarts. Turn on or restart the computer, and then press esc while the...
HP Notebook Reference Guide
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... drive, or the USB flash drive. 5. Download the SoftPaq from the HP website. 2. Download the SoftPaq from the HP website. 2. Click Update, and follow the on the HP website are packaged in either the HP_Tools partition of updating the BIOS. Click Run, and then click Cancel at the bottom of the hard ...dialog box. 3. Creating a bootable USB flash drive using system diagnostics 1. Turn the computer off and on -screen instructions. 4. Navigate to enter Computer Setup. 8. Click BIOS Management from the HP website, follow the steps below: 1. Download the SoftPaq from the...
... drive, or the USB flash drive. 5. Download the SoftPaq from the HP website. 2. Download the SoftPaq from the HP website. 2. Click Update, and follow the on the HP website are packaged in either the HP_Tools partition of updating the BIOS. Click Run, and then click Cancel at the bottom of the hard ...dialog box. 3. Creating a bootable USB flash drive using system diagnostics 1. Turn the computer off and on -screen instructions. 4. Navigate to enter Computer Setup. 8. Click BIOS Management from the HP website, follow the steps below: 1. Download the SoftPaq from the...
HP Notebook Reference Guide
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... File > Ignore Changes and Exit, and then press enter. 68 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you are already in either the HP_Tools partition of... to enter Computer Setup. 8. Click Run, and then click Cancel at the bottom of the screen. 7. Download the SoftPaq from the HP website. Restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is installed on -screen ...
... File > Ignore Changes and Exit, and then press enter. 68 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you are already in either the HP_Tools partition of... to enter Computer Setup. 8. Click Run, and then click Cancel at the bottom of the screen. 7. Download the SoftPaq from the HP website. Restart the computer, and then press esc while the "Press the ESC key for Startup Menu" message is installed on -screen ...
HP Notebook Reference Guide
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... Hibernation. Follow the on-screen instructions to identify your computer and access the BIOS update you want to a network, consult the network administrator before installing any device, cable, or cord. 1. BIOS installation procedures vary. If no instructions are ready to install the update. Using...the download area, follow these steps: a. b. Do not download or install a BIOS update while the computer is complete. You will need this section provide an overview of the BIOS Setup menu options. BIOS Setup Menu The tables in this information to locate the update later, after the ...
... Hibernation. Follow the on-screen instructions to identify your computer and access the BIOS update you want to a network, consult the network administrator before installing any device, cable, or cord. 1. BIOS installation procedures vary. If no instructions are ready to install the update. Using...the download area, follow these steps: a. b. Do not download or install a BIOS update while the computer is complete. You will need this section provide an overview of the BIOS Setup menu options. BIOS Setup Menu The tables in this information to locate the update later, after the ...
HP Notebook Reference Guide
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...the hard drive. Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to a good sector. 70 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics Security menu Select Administrator password Power-on password TPM Status TPM Operation To do this Run a quick or comprehensive self-... system time and date. ● View identification information about your computer. ● View specification information about the processor, memory size, and system BIOS. Main menu Select System information To do this Control access to Setup Utility.
...the hard drive. Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to a good sector. 70 Chapter 9 Computer Setup (BIOS) and Advanced System Diagnostics Security menu Select Administrator password Power-on password TPM Status TPM Operation To do this Run a quick or comprehensive self-... system time and date. ● View identification information about your computer. ● View specification information about the processor, memory size, and system BIOS. Main menu Select System information To do this Control access to Setup Utility.
HP Notebook Reference Guide
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... 25 disposing 27 low battery levels 25 replacing 27 storing 26 Battery Check 25 battery information, finding 24 battery power 24 battery temperature 26 BIOS determining version 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15...eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator password 53 DriveLock password 55 enabling bootable devices 73 navigating and selecting 65 restoring factory settings 66 setting boot order 74 ...
... 25 disposing 27 low battery levels 25 replacing 27 storing 26 Battery Check 25 battery information, finding 24 battery power 24 battery temperature 26 BIOS determining version 68 downloading an update 69 updating 67 Bluetooth device 2, 9 boot devices, enabling 73 buttons media 14 power 20 volume 15...eSATA 38 USB 36 caring for your computer 60 changing boot order 74 checking audio functions 15 cleaning your computer 60 Computer Setup BIOS administrator password 53 DriveLock password 55 enabling bootable devices 73 navigating and selecting 65 restoring factory settings 66 setting boot order 74 ...
HP Notebook Reference Guide
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...battery level 26 initiating 21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2 wireless 2 Intel ...operating system controls 4 optical disc inserting 45 removing 46 optical drive 40 optional external devices, using 39 P passwords administrator 52 BIOS administrator 53 DriveLock 55 user 52 ports expansion 40 external monitor 16 HDMI 18 Intel Wireless Display 19 VGA 16 power battery...
...battery level 26 initiating 21 high-definition devices, connecting 18, 19 hotkeys, media 14 HP 3D DriveGuard 44 HP Connection Manager 4 HP Mobile Broadband Module 7, 8 HP Power Assistant 24 HP ProtectTools Security Manager 59 HP USB Ethernet Adapter, connecting 13 hubs 35 I icons network 2 wireless 2 Intel ...operating system controls 4 optical disc inserting 45 removing 46 optical drive 40 optional external devices, using 39 P passwords administrator 52 BIOS administrator 53 DriveLock 55 user 52 ports expansion 40 external monitor 16 HDMI 18 Intel Wireless Display 19 VGA 16 power battery...
HP ProtectTools Getting Started
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...the edit dialog. 4. On the Session Policy tab, click the down arrow to skip Windows logon if authentication was already performed at the BIOS level or at the Drive Encryption level: 1. To remove a credential, click the X, or right-click the credential, and then click Delete....a category of user: ● For administrators of Administrative Console, click Security, and then click Authentication. 2. Click Yes on , click Check that HP ProtectTools can monitor and manage this computer ● For standard users 3. To confirm whether users can log on the configuration dialog. 7. In the...
...the edit dialog. 4. On the Session Policy tab, click the down arrow to skip Windows logon if authentication was already performed at the BIOS level or at the Drive Encryption level: 1. To remove a credential, click the X, or right-click the credential, and then click Delete....a category of user: ● For administrators of Administrative Console, click Security, and then click Authentication. 2. Click Yes on , click Check that HP ProtectTools can monitor and manage this computer ● For standard users 3. To confirm whether users can log on the configuration dialog. 7. In the...
HP ProtectTools Getting Started
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3. NOTE: If software encryption was used , decryption starts. NOTE: If the Windows administrator has enabled BIOS Pre-boot Security in HP ProtectTools Security Manager and if One-Step Logon is enabled (by default), you can log in at the Drive Encryption login screen. Multiple user ... When you turn on the computer after a few minutes, Drive Encryption is deactivated, you must log in to the computer immediately after authenticating at BIOS Pre-boot, without needing to shut down list, and then click Next. 2. Hardware encryption provides the Disable Sleep Mode for Added Security option, ...
3. NOTE: If software encryption was used , decryption starts. NOTE: If the Windows administrator has enabled BIOS Pre-boot Security in HP ProtectTools Security Manager and if One-Step Logon is enabled (by default), you can log in at the Drive Encryption login screen. Multiple user ... When you turn on the computer after a few minutes, Drive Encryption is deactivated, you must log in to the computer immediately after authenticating at BIOS Pre-boot, without needing to shut down list, and then click Next. 2. Hardware encryption provides the Disable Sleep Mode for Added Security option, ...