HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White...State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Maintenance Measures Technical White...State Drive Diagnostics 5 Advanced Diagnostics - Client Management Interface 7 Additional HP Recommendations for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... attempting to access the drive Document the symptoms e.g. YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Run F2 Quick/Short Diagnostic Test Try reseating drive...
... attempting to access the drive Document the symptoms e.g. YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? YES Run F2 Quick/Short Diagnostic Test Try reseating drive...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...being moved. There are new firmware updates for certain OEM drives and/or special product updates. Go to your product Software & Drivers download page to obtain: http://welcome.hp.com/country/us /en/support.html to reduce the risk of the tests, the process halts and a Failure ID or ...Code is displayed. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by automatically "parking the heads" to download the ...
...being moved. There are new firmware updates for certain OEM drives and/or special product updates. Go to your product Software & Drivers download page to obtain: http://welcome.hp.com/country/us /en/support.html to reduce the risk of the tests, the process halts and a Failure ID or ...Code is displayed. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by automatically "parking the heads" to download the ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... and reliability, as well as support for lower power consumption on computer systems equipped with Intel Matrix Storage Manager Technology. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. The latest device...
... and reliability, as well as support for lower power consumption on computer systems equipped with Intel Matrix Storage Manager Technology. Page 6 Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive performance and reliability. The latest device...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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...During this process, data is unused for Microsoft Windows installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for the latest releases. Install and maintain a virus protection program to prevent failures due to viruses. ... bracket correctly. Depending on the installed OS, extra steps may need to take steps to contiguous space. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. also known as word processors) that execute primarily from Symantec....
...During this process, data is unused for Microsoft Windows installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for the latest releases. Install and maintain a virus protection program to prevent failures due to viruses. ... bracket correctly. Depending on the installed OS, extra steps may need to take steps to contiguous space. Client Management Interface HP has integrated SMART health monitoring into our management console portfolio. also known as word processors) that execute primarily from Symantec....
HP Notebook Reference Guide
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... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
HP Notebook Reference Guide
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...poster is also available on the Web at http://www.hp.com/ go to http://welcome.hp.com/country/us/en/wwcontact_us.html. ● Safety... Help and Support. To access this guide on your computer. support, go to the HP Business Support Center at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information,...To access this guide may not be available on the Web, go to http://www.hp.com/go/contactHP. Finding more information about HP notebook computers. To access the Getting Started guide on . For worldwide support, go ...
...poster is also available on the Web at http://www.hp.com/ go to http://welcome.hp.com/country/us/en/wwcontact_us.html. ● Safety... Help and Support. To access this guide on your computer. support, go to the HP Business Support Center at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information,...To access this guide may not be available on the Web, go to http://www.hp.com/go/contactHP. Finding more information about HP notebook computers. To access the Getting Started guide on . For worldwide support, go ...
HP Notebook Reference Guide
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... a digital card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to install device drivers: ● Install only the device drivers for the card. Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the slot. Press in the notification...
... a digital card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to install device drivers: ● Install only the device drivers for the card. Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the slot. Press in the notification...
HP Notebook Reference Guide
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Using optional external devices NOTE: For more information about required software and drivers, or to the serial port on the computer. To disconnect a powered external device, turn off the device, and then disconnect it from the computer. Some ..., or printer. To disconnect an unpowered external device, turn off the device, disconnect it from the computer, and then unplug the AC power cord. NOTE: HP external USB optical drives should be added by connecting the drive to the computer. 2. Turn on the computer. For more information about device-specific software...
Using optional external devices NOTE: For more information about required software and drivers, or to the serial port on the computer. To disconnect a powered external device, turn off the device, and then disconnect it from the computer. Some ..., or printer. To disconnect an unpowered external device, turn off the device, disconnect it from the computer, and then unplug the AC power cord. NOTE: HP external USB optical drives should be added by connecting the drive to the computer. 2. Turn on the computer. For more information about device-specific software...
HP Notebook Reference Guide
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support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance For worldwide support, go /contactHP. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. For U.S.
support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance For worldwide support, go /contactHP. Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. For U.S.
HP Notebook Reference Guide
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HP Software Setup utility allows you to applications that provides quick access to install hardware-enabling drivers and optional software applications. Using HP Software Setup utility HP Software Setup utility is a tool that are not already installed on the computer. This tool can also be used to download any application updates using SoftPaq Download Manager. To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance
HP Software Setup utility allows you to applications that provides quick access to install hardware-enabling drivers and optional software applications. Using HP Software Setup utility HP Software Setup utility is a tool that are not already installed on the computer. This tool can also be used to download any application updates using SoftPaq Download Manager. To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance
HP ProtectTools Getting Started
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...that was used as an authentication credential, you to Windows. If a contactless card reader is connected to the computer, if the associated driver from the manufacturer has been installed, and if a proximity card has been selected as an authentication credential, and if a Bluetooth phone ... options: ◦ Initialize the smart card-Prepares a smart card for additional security. ▲ To set up your 28 Chapter 4 HP ProtectTools Security Manager Administrative Console Configuring the smart card If a smart card reader is installed or connected to the computer, the Smart card...
...that was used as an authentication credential, you to Windows. If a contactless card reader is connected to the computer, if the associated driver from the manufacturer has been installed, and if a proximity card has been selected as an authentication credential, and if a Bluetooth phone ... options: ◦ Initialize the smart card-Prepares a smart card for additional security. ▲ To set up your 28 Chapter 4 HP ProtectTools Security Manager Administrative Console Configuring the smart card If a smart card reader is installed or connected to the computer, the Smart card...
HP ProtectTools Getting Started
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...card in Security Manager: 1. Contactless card A contactless card is connected to the computer, if the administrator has installed the associated driver from the manufacturer, and if the administrator has enabled a contactless card as PIN numbers may vary. Click Start, click All ...Programs, click Security and Protection, and then click HP ProtectTools Security Manager. 2. Select Change smart card PIN. 3. If a proximity card reader is a small plastic card containing a computer chip....
...card in Security Manager: 1. Contactless card A contactless card is connected to the computer, if the administrator has installed the associated driver from the manufacturer, and if the administrator has enabled a contactless card as PIN numbers may vary. Click Start, click All ...Programs, click Security and Protection, and then click HP ProtectTools Security Manager. 2. Select Change smart card PIN. 3. If a proximity card reader is a small plastic card containing a computer chip....
HP ProtectTools Getting Started
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...Browse to your data: 1. Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is installed. ● Quick Actions-Use Quick Actions to select the Security Manager task to be used to migrate from one of the... Sanitizer information is backed up your Documents folder. Verify your data daily. Backups can be installed on how often the data changes. HP ProtectTools Security Manager must be restored from the menu. ● Fingerprint Scan Feedback-Displayed only when a fingerprint reader is recommended that you...
...Browse to your data: 1. Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is installed. ● Quick Actions-Use Quick Actions to select the Security Manager task to be used to migrate from one of the... Sanitizer information is backed up your Documents folder. Verify your data daily. Backups can be installed on how often the data changes. HP ProtectTools Security Manager must be restored from the menu. ● Fingerprint Scan Feedback-Displayed only when a fingerprint reader is recommended that you...
HP ProtectTools Getting Started
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...users and groups that are allowed or denied permission to start the service, click Start. - Select the HP ProtectTools Device Locking/Auditing service. 4. To determine whether the device driver is running, click Stop. or - Click Administrative Tools, and then click Services. 3. To stop this... service: 1. or - Starting the background service The first time a new policy is defined and applied, the HP ProtectTools Device Locking/Auditing background...
...users and groups that are allowed or denied permission to start the service, click Start. - Select the HP ProtectTools Device Locking/Auditing service. 4. To determine whether the device driver is running, click Stop. or - Click Administrative Tools, and then click Services. 3. To stop this... service: 1. or - Starting the background service The first time a new policy is defined and applied, the HP ProtectTools Device Locking/Auditing background...
HP ProtectTools Getting Started
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... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
Getting Started HP Notebook
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...the hard drive 33 Removing the hard drive ...33 Installing a hard drive ...34 Adding or replacing memory modules 35 Updating programs and drivers ...38 Cleaning your computer ...38 Cleaning products ...38 Cleaning procedures ...38 Cleaning the display 38 Cleaning the sides and cover 38 Cleaning... the TouchPad and keyboard 39 6 Backup and recovery ...40 Creating recovery media with HP Recovery Disc Creator 40 Creating recovery media ...41 Backing up your information ...41 Performing a system recovery ...42 Using the Windows recovery ...
...the hard drive 33 Removing the hard drive ...33 Installing a hard drive ...34 Adding or replacing memory modules 35 Updating programs and drivers ...38 Cleaning your computer ...38 Cleaning products ...38 Cleaning procedures ...38 Cleaning the display 38 Cleaning the sides and cover 38 Cleaning... the TouchPad and keyboard 39 6 Backup and recovery ...40 Creating recovery media with HP Recovery Disc Creator 40 Creating recovery media ...41 Backing up your information ...41 Performing a system recovery ...42 Using the Windows recovery ...
Getting Started HP Notebook
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...select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country- Go to http://www.hp.com/ergo. or region-specific support, go to http://www.hp.com/ support. or - HP support telephone numbers ● Support information ...tasks. Resources For information about Setup Instructions poster ● How to set up the computer ● Help to identify computer components HP Notebook Reference Guide To access this guide: ● Regulatory and safety information ● Battery disposal information Select Start > Help ...
...select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country- Go to http://www.hp.com/ergo. or region-specific support, go to http://www.hp.com/ support. or - HP support telephone numbers ● Support information ...tasks. Resources For information about Setup Instructions poster ● How to set up the computer ● Help to identify computer components HP Notebook Reference Guide To access this guide: ● Regulatory and safety information ● Battery disposal information Select Start > Help ...
Getting Started HP Notebook
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... the latest versions. WARNING! Disconnect all powered external devices. To prevent electric shock or damage to components, do not attempt to clean your programs and drivers on a regular basis with one of brand names.) ● Alcohol-free glass cleaning fluid ● Water with an alcohol-free glass cleaner. Be sure ... internal components. Liquids dripped on the surface can scratch the computer. NOTE: When cleaning the cover of the computer. Disconnect external power. Updating programs and drivers HP recommends that the display is turned on: Turn off the computer.
... the latest versions. WARNING! Disconnect all powered external devices. To prevent electric shock or damage to components, do not attempt to clean your programs and drivers on a regular basis with one of brand names.) ● Alcohol-free glass cleaning fluid ● Water with an alcohol-free glass cleaner. Be sure ... internal components. Liquids dripped on the surface can scratch the computer. NOTE: When cleaning the cover of the computer. Disconnect external power. Updating programs and drivers HP recommends that the display is turned on: Turn off the computer.
Getting Started HP Notebook
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... and the software programs installed at the factory, and then configures the settings for later use. Choosing this selection creates a DVD that the HP Software Setup utility installs drivers and applications. 40 Chapter 6 Backup and recovery Refer to Help and Support for tasks such as follows: ● Windows DVD-Installs the operating...
... and the software programs installed at the factory, and then configures the settings for later use. Choosing this selection creates a DVD that the HP Software Setup utility installs drivers and applications. 40 Chapter 6 Backup and recovery Refer to Help and Support for tasks such as follows: ● Windows DVD-Installs the operating...