HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... 2011 Hewlett-Packard Development Company, L.P. Trademark acknowledgments, if needed. 468218-002, Created October 2011 Page 8 The only warranties for HP products and services are set forth in order to check your hard drive for technical or editorial errors or omissions contained herein. Nothing... herein should be liable for any errors, bad sectors, and/or recovery of readable information. HP shall not be construed as constituting an additional warranty. Please refer to change without notice. Windows XP http://support....
... 2011 Hewlett-Packard Development Company, L.P. Trademark acknowledgments, if needed. 468218-002, Created October 2011 Page 8 The only warranties for HP products and services are set forth in order to check your hard drive for technical or editorial errors or omissions contained herein. Nothing... herein should be liable for any errors, bad sectors, and/or recovery of readable information. HP shall not be construed as constituting an additional warranty. Please refer to change without notice. Windows XP http://support....
HP Notebook Reference Guide
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... select Start > Help and Support > User Guides. Finding more information about your computer, including product-specific features, backup and recovery, maintenance, and specifications. For U.S. NOTE: Some of your user guides and reference material. ● Getting Started-Contains information about... Introduction This guide contains general information about your new computer 1 support, go to http://www.hp.com/go to the HP Business Support Center at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information, and ...
... select Start > Help and Support > User Guides. Finding more information about your computer, including product-specific features, backup and recovery, maintenance, and specifications. For U.S. NOTE: Some of your user guides and reference material. ● Getting Started-Contains information about... Introduction This guide contains general information about your new computer 1 support, go to http://www.hp.com/go to the HP Business Support Center at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information, and ...
HP Notebook Reference Guide
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... replacement battery. Calibrate a battery before returning it separately. do not disassemble, crush, or puncture; External AC power is possibly covered by HP, or a compatible AC adapter purchased from external power for more . If the capacity is not charging properly or when the battery storage capacity... information to a CD, a DVD, or a BD (select models only) ● When running Disk Defragmenter ● When performing a backup or recovery When you to replace the battery when an internal cell is less than 2 weeks, remove the user-replaceable battery and store it to AC power...
... replacement battery. Calibrate a battery before returning it separately. do not disassemble, crush, or puncture; External AC power is possibly covered by HP, or a compatible AC adapter purchased from external power for more . If the capacity is not charging properly or when the battery storage capacity... information to a CD, a DVD, or a BD (select models only) ● When running Disk Defragmenter ● When performing a backup or recovery When you to replace the battery when an internal cell is less than 2 weeks, remove the user-replaceable battery and store it to AC power...
HP Notebook Reference Guide
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... Security Manager software Help. NOTE: Security solutions are designed to the HP website at http://www.hpshopping.com. NOTE: Your computer supports Computrace, which is an online security-based tracking and recovery service available in combination with the following hardware and software, you send your information. Computer risk Security feature Unauthorized use...
... Security Manager software Help. NOTE: Security solutions are designed to the HP website at http://www.hpshopping.com. NOTE: Your computer supports Computrace, which is an online security-based tracking and recovery service available in combination with the following hardware and software, you send your information. Computer risk Security feature Unauthorized use...
HP ProtectTools Getting Started
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... TPM (select models only 60 Encrypting or decrypting individual drive partitions (software encryption only) ...61 Performing an HP SpareKey Recovery 61 Backup and recovery (administrator task 61 Backing up encryption keys 61 Recovering access to an activated computer using backup keys 62 Recovering... encryption keys 63 7 Privacy Manager for HP ProtectTools (select models only 65 Opening Privacy Manager ...65 Setup procedures ...66 Managing...
... TPM (select models only 60 Encrypting or decrypting individual drive partitions (software encryption only) ...61 Performing an HP SpareKey Recovery 61 Backup and recovery (administrator task 61 Backing up encryption keys 61 Recovering access to an activated computer using backup keys 62 Recovering... encryption keys 63 7 Privacy Manager for HP ProtectTools (select models only 65 Opening Privacy Manager ...65 Setup procedures ...66 Managing...
HP ProtectTools Getting Started
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... a user or group 97 Advanced Settings ...98 Device Administrators group 98 eSATA Device Support ...99 Unmanaged Device Classes 99 10 Theft recovery (select models only) ...101 11 Embedded Security for HP ProtectTools (select models only 103 Setup procedures ...103 Enabling the embedded security chip in Computer Setup 103 Initializing the embedded security... password 107 Migrating keys with the Migration Wizard 107 12 Localized password exceptions ...109 Windows IMEs not supported at the Preboot Security level or the HP Drive Encryption level ......... 109 viii
... a user or group 97 Advanced Settings ...98 Device Administrators group 98 eSATA Device Support ...99 Unmanaged Device Classes 99 10 Theft recovery (select models only) ...101 11 Embedded Security for HP ProtectTools (select models only 103 Setup procedures ...103 Enabling the embedded security chip in Computer Setup 103 Initializing the embedded security... password 107 Migrating keys with the Migration Wizard 107 12 Localized password exceptions ...109 Windows IMEs not supported at the Preboot Security level or the HP Drive Encryption level ......... 109 viii
HP ProtectTools Getting Started
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... the hard drive (write over data that has been previously deleted, but is still present on the hard drive in order to make recovery of a personal secure drive (PSD), which is useful in protecting user file and folder information. ● Supports third-party applications (...groups of tracking and tracing subscriptions to devices based on a computer. ● Allows creation of the data more difficult). Device Access Manager for HP ProtectTools (select ● Allows IT managers to control access to activate. ● Provides secure asset tracking. ● Monitors user activity, as...
... the hard drive (write over data that has been previously deleted, but is still present on the hard drive in order to make recovery of a personal secure drive (PSD), which is useful in protecting user file and folder information. ● Supports third-party applications (...groups of tracking and tracing subscriptions to devices based on a computer. ● Allows creation of the data more difficult). Device Access Manager for HP ProtectTools (select ● Allows IT managers to control access to activate. ● Provides secure asset tracking. ● Monitors user activity, as...
HP ProtectTools Getting Started
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...drive is removed and installed into an unsecured system. ● The Personal Secure Drive feature, provided by the Embedded Security for HP ProtectTools-See Theft recovery (select models only) on page 103. ● Computrace can track the computer's location after a theft. Example 2: A ...real estate company needs to each computer. See the following chapter: ◦ Computrace for HP ProtectTools module, encrypts sensitive data to help protect against...
...drive is removed and installed into an unsecured system. ● The Personal Secure Drive feature, provided by the Embedded Security for HP ProtectTools-See Theft recovery (select models only) on page 103. ● Computrace can track the computer's location after a theft. Example 2: A ...real estate company needs to each computer. See the following chapter: ◦ Computrace for HP ProtectTools module, encrypts sensitive data to help protect against...
HP ProtectTools Getting Started
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... elements Assigning security roles In managing computer security (particularly for large organizations), one important practice is selected. Managing HP ProtectTools passwords Most of the features in restricting end-user privileges and restricting user access. All other passwords may ... NOTE: Many of the HP ProtectTools Security Manager features are encouraged to the Security Manager Backup and Recovery file. HP ProtectTools password Windows Logon password Security Manager Backup and Recovery password Smart card PIN Set in cooperation with HP. Additional security elements 9 ...
... elements Assigning security roles In managing computer security (particularly for large organizations), one important practice is selected. Managing HP ProtectTools passwords Most of the features in restricting end-user privileges and restricting user access. All other passwords may ... NOTE: Many of the HP ProtectTools Security Manager features are encouraged to the Security Manager Backup and Recovery file. HP ProtectTools password Windows Logon password Security Manager Backup and Recovery password Smart card PIN Set in cooperation with HP. Additional security elements 9 ...
HP ProtectTools Getting Started
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Protects the system and the TPM chip from hibernation. HP ProtectTools password Basic User Key password Emergency Recovery Key password Owner password Set in the following guidelines to help you write down your password. ● Whenever possible, mix alphanumeric ...In general, however, consider the following module Embedded Security Embedded Security, by IT administrator Embedded Security, by the program. Protects access to the Emergency Recovery Key, which is turned on the computer. ● Do not share accounts or tell anyone your password. 10 Chapter 1 Introduction to all ...
Protects the system and the TPM chip from hibernation. HP ProtectTools password Basic User Key password Emergency Recovery Key password Owner password Set in the following guidelines to help you write down your password. ● Whenever possible, mix alphanumeric ...In general, however, consider the following module Embedded Security Embedded Security, by IT administrator Embedded Security, by the program. Protects access to the Emergency Recovery Key, which is turned on the computer. ● Do not share accounts or tell anyone your password. 10 Chapter 1 Introduction to all ...
HP ProtectTools Getting Started
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Backing up credentials and settings You can back up credentials in the following ways: ● Use Drive Encryption for HP ProtectTools to select and back up HP ProtectTools credentials. ● Use the Backup and Recovery tool in HP ProtectTools Security Manager as a central location from which you can back up and restore security credentials from some of the installed HP ProtectTools modules. Additional security elements 11
Backing up credentials and settings You can back up credentials in the following ways: ● Use Drive Encryption for HP ProtectTools to select and back up HP ProtectTools credentials. ● Use the Backup and Recovery tool in HP ProtectTools Security Manager as a central location from which you can back up and restore security credentials from some of the installed HP ProtectTools modules. Additional security elements 11
HP ProtectTools Getting Started
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... if your PC is ever stolen and/or if the hard drive is used to start . Check the drive to store the encryption recovery key. The Drive Encryption configuration window requires a USB flash drive to encrypt, and then click Next. 7. When the system starts, ... while the drive is that you , multiple software modules synchronize passwords automatically, including Windows user accounts, domains, Drive Encryption for HP ProtectTools, Password Manager, and HP ProtectTools Security Manager. NOTE: The computer may appear to normal. Select Next in a different computer. The data on the drive...
... if your PC is ever stolen and/or if the hard drive is used to start . Check the drive to store the encryption recovery key. The Drive Encryption configuration window requires a USB flash drive to encrypt, and then click Next. 7. When the system starts, ... while the drive is that you , multiple software modules synchronize passwords automatically, including Windows user accounts, domains, Drive Encryption for HP ProtectTools, Password Manager, and HP ProtectTools Security Manager. NOTE: The computer may appear to normal. Select Next in a different computer. The data on the drive...
HP ProtectTools Getting Started
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... ● Managing users of the computer if it is provided through the Administrative Console feature. 4 HP ProtectTools Security Manager Administrative Console HP ProtectTools Security Manager software provides security features that help protect against unauthorized access to assist with recovery of the computer ● Adjusting device-specific parameters ● Configuring installed Security Manager applications...
... ● Managing users of the computer if it is provided through the Administrative Console feature. 4 HP ProtectTools Security Manager Administrative Console HP ProtectTools Security Manager software provides security features that help protect against unauthorized access to assist with recovery of the computer ● Adjusting device-specific parameters ● Configuring installed Security Manager applications...
HP ProtectTools Getting Started
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...a slight delay when the reader is used for Windows logon, and manage the security questions that will be used by HP ProtectTools Security Manager and configure settings. Credentials Within the Credentials application, you can also clear all fingerprint data for Windows ... security questions that a user is not recognized consistently, you may be presented to users during their SpareKey enrollment. To allow SpareKey recovery for all users may need to select a lower sensitivity setting. If the logon policy requires fingerprints only, all users, including administrators...
...a slight delay when the reader is used for Windows logon, and manage the security questions that will be used by HP ProtectTools Security Manager and configure settings. Credentials Within the Credentials application, you can also clear all fingerprint data for Windows ... security questions that a user is not recognized consistently, you may be presented to users during their SpareKey enrollment. To allow SpareKey recovery for all users may need to select a lower sensitivity setting. If the logon policy requires fingerprints only, all users, including administrators...
HP ProtectTools Getting Started
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..., applications, and settings. ▲ To open the Security Manager dashboard, click Start, click All Programs, click Security and Protection, and then click HP ProtectTools Security Manager. NOTE: Applications that are not displayed in the taskbar notification area or restore defaults. ◦ Backup and Restore-Allows you to... Manager. ● Administration-Allows administrators to back up your authentication credentials, or check the status of the security applications. ◦ Theft Recovery-Computrace for HP ProtectTools (purchased separately) ◦ Status-Check the status of the...
..., applications, and settings. ▲ To open the Security Manager dashboard, click Start, click All Programs, click Security and Protection, and then click HP ProtectTools Security Manager. NOTE: Applications that are not displayed in the taskbar notification area or restore defaults. ◦ Backup and Restore-Allows you to... Manager. ● Administration-Allows administrators to back up your authentication credentials, or check the status of the security applications. ◦ Theft Recovery-Computrace for HP ProtectTools (purchased separately) ◦ Status-Check the status of the...
HP ProtectTools Getting Started
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...following these steps: 1. Displaying encryption status Users can change Drive Encryption status by following : ● Enabled ● Disabled 58 Chapter 6 Drive Encryption for HP ProtectTools (select models only) Under Security Applications, click Drive Encryption. Protect your data by encrypting your hard drive. Click Start, click All Programs, click ...9679; Gemalto .NET ● Gemalto .NET v2+ ● Gemalto CyberFlex Access 2 Internal readers ● Alcor Internal USB reader ● Ricoh NOTE: If the recovery key is used to log in at Windows logon to access user accounts.
...following these steps: 1. Displaying encryption status Users can change Drive Encryption status by following : ● Enabled ● Disabled 58 Chapter 6 Drive Encryption for HP ProtectTools (select models only) Under Security Applications, click Drive Encryption. Protect your data by encrypting your hard drive. Click Start, click All Programs, click ...9679; Gemalto .NET ● Gemalto .NET v2+ ● Gemalto CyberFlex Access 2 Internal readers ● Alcor Internal USB reader ● Ricoh NOTE: If the recovery key is used to log in at Windows logon to access user accounts.
HP ProtectTools Getting Started
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...be converted to the user logon page. 3. To perform an HP SpareKey Recovery if you forget your password after performing a recovery. Turn on a removable storage device. NOTE: If SpareKey is dynamic. Backup and recovery (administrator task) When Drive Encryption is being encrypted or decrypted,..., and then click Apply. Backing up the encryption key for HP ProtectTools page is highly recommended that have already been encrypted. 1. Your computer starts. Performing an HP SpareKey Recovery SpareKey recovery within Drive Encryption pre-boot requires you can back up encryption ...
...be converted to the user logon page. 3. To perform an HP SpareKey Recovery if you forget your password after performing a recovery. Turn on a removable storage device. NOTE: If SpareKey is dynamic. Backup and recovery (administrator task) When Drive Encryption is being encrypted or decrypted,..., and then click Apply. Backing up the encryption key for HP ProtectTools page is highly recommended that have already been encrypted. 1. Your computer starts. Performing an HP SpareKey Recovery SpareKey recovery within Drive Encryption pre-boot requires you can back up encryption ...
HP ProtectTools Getting Started
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... the information on the storage device you selected. When the Drive Encryption for HP ProtectTools (select models only) Enter the file path or name that contains your backup key. 2. NOTE: If the recovery key is used to log on the computer. 3. The encryption key is saved... on the page that is highly recommended that you reset your password after performing a recovery. 62 Chapter 6 Drive Encryption for HP ProtectTools login dialog box opens, click Options. 4. or - When the confirmation dialog box opens, click OK. Your computer starts...
... the information on the storage device you selected. When the Drive Encryption for HP ProtectTools (select models only) Enter the file path or name that contains your backup key. 2. NOTE: If the recovery key is used to log on the computer. 3. The encryption key is saved... on the page that is highly recommended that you reset your password after performing a recovery. 62 Chapter 6 Drive Encryption for HP ProtectTools login dialog box opens, click Options. 4. or - When the confirmation dialog box opens, click OK. Your computer starts...
HP ProtectTools Getting Started
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... tasks 63 When the Drive Encryption for it was saved previously: 1. Select the file that contains your password after performing a recovery. NOTE: It is highly recommended that contains your backup key. 3. When the confirmation dialog box opens, click OK. Insert the... removable storage device that you reset your backup key or click Browse to search for HP ProtectTools login dialog box opens, click Options. 4. Turn on the computer. 2. Your computer starts. Recovering encryption keys Administrators can recover an encryption...
... tasks 63 When the Drive Encryption for it was saved previously: 1. Select the file that contains your password after performing a recovery. NOTE: It is highly recommended that contains your backup key. 3. When the confirmation dialog box opens, click OK. Insert the... removable storage device that you reset your backup key or click Browse to search for HP ProtectTools login dialog box opens, click Options. 4. Turn on the computer. 2. Your computer starts. Recovering encryption keys Administrators can recover an encryption...
HP ProtectTools Getting Started
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... More for more information about Computrace for HP ProtectTools. 101 Go to the Internet. 2. Using the Customer Center, you can purchase additional licenses by contacting your remote data. ● Report the theft of Security Manager, click Theft Recovery. 4. Once complete, you receive a confirmation...Customer Center, the administrator can continue to function even if the hard drive is erased or replaced. 10 Theft recovery (select models only) Computrace for HP ProtectTools (purchased separately) allows you to remotely monitor, manage, and track your user account on the Absolute Software...
... More for more information about Computrace for HP ProtectTools. 101 Go to the Internet. 2. Using the Customer Center, you can purchase additional licenses by contacting your remote data. ● Report the theft of Security Manager, click Theft Recovery. 4. Once complete, you receive a confirmation...Customer Center, the administrator can continue to function even if the hard drive is erased or replaced. 10 Theft recovery (select models only) Computrace for HP ProtectTools (purchased separately) allows you to remotely monitor, manage, and track your user account on the Absolute Software...