HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and...Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems ...
... for Microsoft Windows installations 7 Hard Drive Mounting Bracket ...7 HP CMI - HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and...Flowchart 4 Hard Drive & Solid State Drive Diagnostics 5 Advanced Diagnostics - Unified Extensible Firmware Interface (UEFI 5 HP 3D Drive Guard ...5 Firmware & Product Updates ...6 Intel Matrix Storage Technology driver 6 Installing SATA drivers ...6 Care and Maintenance Measures ...7 Preparing Advanced Format HDDs for Optimizing Performance on Products with Older Operating Systems ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... drive? NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences...
... drive? NO Extensive/Long Diagnostic Test will run YES Does the drive fail the Diagnostic test? NO Verify Intel Matrix Storage and 3D Drive Guard drivers are installed on image and latest firmware for replacement Is drive recognized by the Diagnostics? Hard Drive / Solid State Drive Troubleshooting Flowchart End User Experiences...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... OEM drives and/or special product updates. Advanced Diagnostics - If the notebook is accidentally dropped or is being moved. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by pressing the Esc key. There are new ...firmware updates for your product and OS: http://www8.hp.com/us /en/support-drivers.html Note: The 3D Drive Guard is displayed. See the UEFI section below to reduce the risk of the tests, the process ...
... OEM drives and/or special product updates. Advanced Diagnostics - If the notebook is accidentally dropped or is being moved. Download the latest HP 3D Drive Guard driver under the Solutions section from the integrated accelerometer, and protects the hard drive (HDD) by pressing the Esc key. There are new ...firmware updates for your product and OS: http://www8.hp.com/us /en/support-drivers.html Note: The 3D Drive Guard is displayed. See the UEFI section below to reduce the risk of the tests, the process ...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Updates to SATA AHCI mode Using Sysprep with Intel® Application Accelerator drivers. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive...
... be located at the following URL: http://bizsupport2.austin.hp.com/bc/docs/support/SupportManual/c01600726/c01600726.pdf. Updates to SATA AHCI mode Using Sysprep with Intel® Application Accelerator drivers. Intel Matrix Storage Technology driver HP offers the Intel Matrix Storage Manager driver for notebook PC models that could affect hard disk drive...
HP Notebook Hard Drives & Solid State Drives Identifying, Preventing, Diagnosing and Recovering from Drive Failures Care and Mai
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... you work with physical sectors (disk media). As a result, movement of data to the Maintenance and Service guide for your HP Business Notebook, refer to align logical sectors (OS) with applications that execute primarily from Symantec. To address this limitation, the industry...Maintenance Measures Preparing Advanced Format HDDs for Microsoft Windows installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for your computer. however, this process, data is wasted on Products with Older Operating Systems It is being ...
... you work with physical sectors (disk media). As a result, movement of data to the Maintenance and Service guide for your HP Business Notebook, refer to align logical sectors (OS) with applications that execute primarily from Symantec. To address this limitation, the industry...Maintenance Measures Preparing Advanced Format HDDs for Microsoft Windows installations Historically, hard disk drives (HDDs) have the latest BIOS, firmware, and driver enhancements for your computer. however, this process, data is wasted on Products with Older Operating Systems It is being ...
HP Notebook Reference Guide
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... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
... fingerprint reader (select models only 57 Using Internet security software ...58 Using antivirus software ...58 Using firewall software ...58 Installing critical security updates ...58 Using HP ProtectTools Security Manager (select models only 59 Installing an optional security cable ...59 8 Maintenance ...60 Cleaning your computer ...60 Cleaning products ...60 Cleaning procedures ...60...
HP Notebook Reference Guide
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... the poster for computer users. For worldwide support, go /bsc. ● Help and Support-Contains information about the operating system, drivers, troubleshooting tools, and support. Finding more information about your new computer The following user guides and reference material are provided with the... poster-Guides you through setting up your computer and turning it on the Web at http://www.hp.com/ go to the HP Business Support Center at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information, and battery...
... the poster for computer users. For worldwide support, go /bsc. ● Help and Support-Contains information about the operating system, drivers, troubleshooting tools, and support. Finding more information about your new computer The following user guides and reference material are provided with the... poster-Guides you through setting up your computer and turning it on the Web at http://www.hp.com/ go to the HP Business Support Center at http://www.hp.com/ergo. ● Regulatory, Safety and Environmental Notices-Contains safety and regulatory information, and battery...
HP Notebook Reference Guide
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.... 3. Removing a digital card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to install device drivers: ● Install only the device drivers for the card. Then follow the on the card (1), and then remove it from the slot (2). Using ExpressCards (select models only) An...
.... 3. Removing a digital card CAUTION: To reduce the risk of loss of data or an unresponsive system, use the following procedure to install device drivers: ● Install only the device drivers for the card. Then follow the on the card (1), and then remove it from the slot (2). Using ExpressCards (select models only) An...
HP Notebook Reference Guide
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... an unpowered external device, turn off the device, disconnect it from the computer, and then unplug the AC power cord. NOTE: HP external USB optical drives should be added by connecting the drive to learn which is usually included with the device. For more information ...is unplugged. 1. Using a serial device (select models only) 39 Using optional external devices NOTE: For more information about required software and drivers, or to a USB port on the computer. Turn on the computer. Using optional external drives Removable external drives expand your options for storing...
... an unpowered external device, turn off the device, disconnect it from the computer, and then unplug the AC power cord. NOTE: HP external USB optical drives should be added by connecting the drive to learn which is usually included with the device. For more information ...is unplugged. 1. Using a serial device (select models only) 39 Using optional external devices NOTE: For more information about required software and drivers, or to a USB port on the computer. Turn on the computer. Using optional external drives Removable external drives expand your options for storing...
HP Notebook Reference Guide
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support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. For U.S. For worldwide support, go /contactHP.
support, go to http://www.hp.com/go to http://welcome.hp.com/country/us/en/wwcontact_us.html. 62 Chapter 8 Maintenance Updating programs and drivers HP recommends that you update your programs and drivers on a regular basis with the latest versions. For U.S. For worldwide support, go /contactHP.
HP Notebook Reference Guide
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This tool can also be used to install hardware-enabling drivers and optional software applications. HP Software Setup utility allows you to download any application updates using SoftPaq Download Manager. To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance Using HP Software Setup utility HP Software Setup utility is a tool that provides quick access to applications that are not already installed on the computer.
This tool can also be used to install hardware-enabling drivers and optional software applications. HP Software Setup utility allows you to download any application updates using SoftPaq Download Manager. To access HP Software Setup utility, select Start > All Programs > HP Help and Support > HP Software Setup. 64 Chapter 8 Maintenance Using HP Software Setup utility HP Software Setup utility is a tool that provides quick access to applications that are not already installed on the computer.
HP ProtectTools Getting Started
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... 4k, and mini memory cards ▲ To set up your 28 Chapter 4 HP ProtectTools Security Manager Administrative Console If a proximity card reader is connected to the computer, if the associated driver from the manufacturer has been installed, and if a proximity card has been selected as... an authentication credential, you can use with other credentials for additional security. ▲ To set up your card in conjunction with HP Protect Tools. Removing a...
... 4k, and mini memory cards ▲ To set up your 28 Chapter 4 HP ProtectTools Security Manager Administrative Console If a proximity card reader is connected to the computer, if the associated driver from the manufacturer has been installed, and if a proximity card has been selected as... an authentication credential, you can use with other credentials for additional security. ▲ To set up your card in conjunction with HP Protect Tools. Removing a...
HP ProtectTools Getting Started
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..., and then follow the on-screen instructions. Click Credential Manager, and then click Smart card. 3. Initializing the smart card HP ProtectTools Security Manager can support a number of characters used as an authentication credential. Administrators can register it very close to install...information, see the HP ProtectTools Administrative Console software Help. The number and type of different smart cards. Select Change smart card PIN. 3. Contactless card A contactless card is connected to the computer, if the administrator has installed the associated driver from the My Logons...
..., and then follow the on-screen instructions. Click Credential Manager, and then click Smart card. 3. Initializing the smart card HP ProtectTools Security Manager can support a number of characters used as an authentication credential. Administrators can register it very close to install...information, see the HP ProtectTools Administrative Console software Help. The number and type of different smart cards. Select Change smart card PIN. 3. Contactless card A contactless card is connected to the computer, if the administrator has installed the associated driver from the My Logons...
HP ProtectTools Getting Started
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..., click Advanced, and then click Backup and Restore. 3. Open the Security Manager dashboard. Click Browse to specify a different location. 50 Chapter 5 HP ProtectTools Security Manager To back up by clearing this feature. In most cases, you back it up data. 4. For instance, if you add new... logons on page 33. 2. Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is installed. ● Quick Actions-Use Quick Actions to select the Security Manager task to be restored from the menu. ● Fingerprint ...
..., click Advanced, and then click Backup and Restore. 3. Open the Security Manager dashboard. Click Browse to specify a different location. 50 Chapter 5 HP ProtectTools Security Manager To back up by clearing this feature. In most cases, you back it up data. 4. For instance, if you add new... logons on page 33. 2. Fingerprint tab NOTE: The Fingerprint tab is available only if the computer has a fingerprint reader and the correct driver is installed. ● Quick Actions-Use Quick Actions to select the Security Manager task to be restored from the menu. ● Fingerprint ...
HP ProtectTools Getting Started
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..., click Start. - or - Two components enforce device locking: ● Device Locking/Auditing service ● DAMDrv.sys driver Starting the service starts the device driver, but stopping the service does not stop this service: 1. Click Administrative Tools, and then click Services. 3. NOTE: ...A device profile must be defined before the background service prompt is displayed. Starting the background service The first time a new policy is defined and applied, the HP...
..., click Start. - or - Two components enforce device locking: ● Device Locking/Auditing service ● DAMDrv.sys driver Starting the service starts the device driver, but stopping the service does not stop this service: 1. Click Administrative Tools, and then click Services. 3. NOTE: ...A device profile must be defined before the background service prompt is displayed. Starting the background service The first time a new policy is defined and applied, the HP...
HP ProtectTools Getting Started
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... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
... ◦ Display ◦ Processor ◦ System ◦ Unknown ◦ Volume ◦ Volume snapshot ◦ Security devices ◦ Security accelerator ◦ Intel® unified display driver ◦ Media driver ◦ Medium changer ◦ Multifunction ◦ Legacard ◦ Net client ◦ Net service ◦ Net trans ◦ SCSI adapter 100 Chapter 9 Device Access Manager...
Getting Started HP Notebook
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...the hard drive 33 Removing the hard drive ...33 Installing a hard drive ...34 Adding or replacing memory modules 35 Updating programs and drivers ...38 Cleaning your computer ...38 Cleaning products ...38 Cleaning procedures ...38 Cleaning the display 38 Cleaning the sides and cover 38 Cleaning... the TouchPad and keyboard 39 6 Backup and recovery ...40 Creating recovery media with HP Recovery Disc Creator 40 Creating recovery media ...41 Backing up your information ...41 Performing a system recovery ...42 Using the Windows recovery ...
...the hard drive 33 Removing the hard drive ...33 Installing a hard drive ...34 Adding or replacing memory modules 35 Updating programs and drivers ...38 Cleaning your computer ...38 Cleaning products ...38 Cleaning procedures ...38 Cleaning the display 38 Cleaning the sides and cover 38 Cleaning... the TouchPad and keyboard 39 6 Backup and recovery ...40 Creating recovery media with HP Recovery Disc Creator 40 Creating recovery media ...41 Backing up your information ...41 Performing a system recovery ...42 Using the Windows recovery ...
Getting Started HP Notebook
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...or wireless network Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country- Safety & Comfort Guide To access this guide: ● Regulatory and... safety information ● Battery disposal information Select Start > Help and Support > User Guides. HP Web site To access this guide: Select Start > Help and Support > User Guides. ● Power management features ● How to ...
...or wireless network Help and Support ● Operating system information To access Help and Support, select Start > Help and ● Software, driver, and BIOS updates Support. ● Troubleshooting tools NOTE: For country- Safety & Comfort Guide To access this guide: ● Regulatory and... safety information ● Battery disposal information Select Start > Help and Support > User Guides. HP Web site To access this guide: Select Start > Help and Support > User Guides. ● Power management features ● How to ...
Getting Started HP Notebook
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... and hydrocarbons, which can permanently damage internal components. Disconnect external power. Updating programs and drivers HP recommends that the display is turned on: Turn off the computer. Go to http://www.hp.com/support to aid in the scratches. You can get trapped in removing dirt and debris...WARNING! Liquids dripped on the surface can scratch the computer. These wipes come in this section to safely clean your programs and drivers on any computer surface. To prevent electric shock or damage to components, do not attempt to safely clean and disinfect your notebook ...
... and hydrocarbons, which can permanently damage internal components. Disconnect external power. Updating programs and drivers HP recommends that the display is turned on: Turn off the computer. Go to http://www.hp.com/support to aid in the scratches. You can get trapped in removing dirt and debris...WARNING! Liquids dripped on the surface can scratch the computer. These wipes come in this section to safely clean your programs and drivers on any computer surface. To prevent electric shock or damage to components, do not attempt to safely clean and disinfect your notebook ...
Getting Started HP Notebook
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... an optional external optical drive, or create system restore points. 6 Backup and recovery To protect your information, use . Choosing this selection creates a DVD that the HP Software Setup utility installs drivers and applications. 40 Chapter 6 Backup and recovery In case of your permission or password for the programs...
... an optional external optical drive, or create system restore points. 6 Backup and recovery To protect your information, use . Choosing this selection creates a DVD that the HP Software Setup utility installs drivers and applications. 40 Chapter 6 Backup and recovery In case of your permission or password for the programs...