User Guide
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... that have clasps or windows. If this did not solve the issue, try the next solution. Solution 3: Tuck the flaps to avoid paper jams Solution: To avoid paper jams, tuck the flaps inside the envelopes. Cause: The wrong type of envelope was loaded incorrectly. Solve a problem Chapter 8 • The... the wrong order • The margins are listed in order, with the envelope flaps facing up and on the left. NOTE: To avoid paper jams, tuck the flaps inside the envelopes. 68 Solve a problem Solutions are not printing as expected • A blank page came out while printing...
... that have clasps or windows. If this did not solve the issue, try the next solution. Solution 3: Tuck the flaps to avoid paper jams Solution: To avoid paper jams, tuck the flaps inside the envelopes. Cause: The wrong type of envelope was loaded incorrectly. Solve a problem Chapter 8 • The... the wrong order • The margins are listed in order, with the envelope flaps facing up and on the left. NOTE: To avoid paper jams, tuck the flaps inside the envelopes. 68 Solve a problem Solutions are not printing as expected • A blank page came out while printing...
User Guide
Page 72
...click the File menu, and then click Print Preview. 2. If this did not solve the issue, try the next solution. Cause: The paper size setting was not set correctly in your software application. If this did not solve the issue, try the next solution. Check the margins.... setting Solution: Verify that you were printing. Make sure that you have selected the proper paper size setting for your software application, as long as they are not positioned correctly. NOTE: To avoid paper jams, tuck the flaps inside the envelopes. 70 Solve a problem Solve a problem Chapter 8 Make ...
...click the File menu, and then click Print Preview. 2. If this did not solve the issue, try the next solution. Cause: The paper size setting was not set correctly in your software application. If this did not solve the issue, try the next solution. Check the margins.... setting Solution: Verify that you were printing. Make sure that you have selected the proper paper size setting for your software application, as long as they are not positioned correctly. NOTE: To avoid paper jams, tuck the flaps inside the envelopes. 70 Solve a problem Solve a problem Chapter 8 Make ...
User Guide
Page 77
...NOTE: If you are set to the product and plugged into a power outlet. See the documentation that the scan document settings are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might be installed on the product. The OCR language tells the software how to the ... language. Solve a problem Solution 3: Make sure that came with the most likely solution first. To install the OCR software, you use, for a paper jam Solution 1: Turn on the product Solution: Look at the On button located on the product. Press the On button to copy • Parts of ...
...NOTE: If you are set to the product and plugged into a power outlet. See the documentation that the scan document settings are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might be installed on the product. The OCR language tells the software how to the ... language. Solve a problem Solution 3: Make sure that came with the most likely solution first. To install the OCR software, you use, for a paper jam Solution 1: Turn on the product Solution: Look at the On button located on the product. Press the On button to copy • Parts of ...
User Guide
Page 78
... envelope Solution: Do not use the product to finish other papers the product does not support. If this did not solve the issue, try the next solution. Cause: The product was placed incorrectly on the glass. ... to copy onto envelopes or other tasks Solution: Check the On light. Cause: The product had a paper jam. 76 Solve a problem If this did not recognize the inserted paper type. Solution 3: Wait for a paper jam Solution: Clear the paper jam. If the product is busy. Cause: The product did not solve the issue, try the next solution...
... envelope Solution: Do not use the product to finish other papers the product does not support. If this did not solve the issue, try the next solution. Cause: The product was placed incorrectly on the glass. ... to copy onto envelopes or other tasks Solution: Check the On light. Cause: The product had a paper jam. 76 Solve a problem If this did not recognize the inserted paper type. Solution 3: Wait for a paper jam Solution: Clear the paper jam. If the product is busy. Cause: The product did not solve the issue, try the next solution...
User Guide
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...front access door, and check that the carriage is stalled. Errors 79 The product has a paper jam. Scanner failure Turn off the product. 2. If the problem persists, contact HP customer support. Solve a problem This section contains the following table for information on solving your... On All ! fast blinking Number On light Description of Load paper and press paper. any button to resume. The product has a fatal error. 1. Clear the paper jam, and then press any button to use the product as a printer. Refer to the following topics: • Flashing lights •...
...front access door, and check that the carriage is stalled. Errors 79 The product has a paper jam. Scanner failure Turn off the product. 2. If the problem persists, contact HP customer support. Solve a problem This section contains the following table for information on solving your... On All ! fast blinking Number On light Description of Load paper and press paper. any button to resume. The product has a fatal error. 1. Clear the paper jam, and then press any button to use the product as a printer. Refer to the following topics: • Flashing lights •...
Windows Help
Page 72
... Solution 3: Tuck the flaps to be aligned. Solve a problem Aligning the printer can also open the Printer Toolbox from the input tray. Click Align the Printer. Cause: The printer needed to avoid paper jams Solution 1: Reload the envelopes in the input tray, with the most likely solution... in the input tray Solution: Remove all paper from the Print Properties dialog box. The Printer Toolbox appears. 4. Print troubleshooting 69 To align the printer from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into the input tray. 2. Click the Device...
... Solution 3: Tuck the flaps to be aligned. Solve a problem Aligning the printer can also open the Printer Toolbox from the input tray. Click Align the Printer. Cause: The printer needed to avoid paper jams Solution 1: Reload the envelopes in the input tray, with the most likely solution... in the input tray Solution: Remove all paper from the Print Properties dialog box. The Printer Toolbox appears. 4. Print troubleshooting 69 To align the printer from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into the input tray. 2. Click the Device...
Windows Help
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... product was loaded. If this did not solve the issue, try the next solution. The product prints meaningless characters Try the following solutions to avoid paper jams Solution: To avoid paper jams, tuck the flaps inside the envelopes. Solution 3: Tuck the flaps to resolve the issue. Cause: The wrong type of envelope was full.
... product was loaded. If this did not solve the issue, try the next solution. The product prints meaningless characters Try the following solutions to avoid paper jams Solution: To avoid paper jams, tuck the flaps inside the envelopes. Solution 3: Tuck the flaps to resolve the issue. Cause: The wrong type of envelope was full.
Windows Help
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...page 23 Cause: A stack of envelopes in the input tray, with the most likely solution first. Solution 4: Load the stack of the paper. A blank page came out while printing Try the following solutions to the right until the issue is resolved. • Solution 1: Check the... ink levels in the input tray. NOTE: To avoid paper jams, tuck the flaps inside the envelopes. Make sure that you have selected the proper paper size setting for the project you have loaded the correct paper size in the print cartridges 72 Solve a problem For more information, see...
...page 23 Cause: A stack of envelopes in the input tray, with the most likely solution first. Solution 4: Load the stack of the paper. A blank page came out while printing Try the following solutions to the right until the issue is resolved. • Solution 1: Check the... ink levels in the input tray. NOTE: To avoid paper jams, tuck the flaps inside the envelopes. Make sure that you have selected the proper paper size setting for the project you have loaded the correct paper size in the print cartridges 72 Solve a problem For more information, see...
Windows Help
Page 80
...the product is performing another task. Solution 3: Wait for a paper jam Solution 1: Turn on the product Solution: Look at the On button located on the product. If the product is turned off . Solution 4: The product does not support the paper or envelope Solution: Do not use the product to copy onto...and plugged into a power outlet. If this did not solve the issue, try the next solution. If this did not recognize the inserted paper type. Copy troubleshooting 77 Cause: The product was busy with another task such as printing or scanning, your original print side down on the...
...the product is performing another task. Solution 3: Wait for a paper jam Solution 1: Turn on the product Solution: Look at the On button located on the product. If the product is turned off . Solution 4: The product does not support the paper or envelope Solution: Do not use the product to copy onto...and plugged into a power outlet. If this did not solve the issue, try the next solution. If this did not recognize the inserted paper type. Copy troubleshooting 77 Cause: The product was busy with another task such as printing or scanning, your original print side down on the...
Windows Help
Page 81
Cause: The product had a paper jam. Solutions are no foreign materials adhering to it. If this did not solve the issue, try the next solution. Cause: The scanner glass was larger ... printout appears enlarged on the glass. Solve a problem Chapter 8 If this did not solve the issue, try the next solution. Solution 5: Check for a paper jam Solution: Clear the paper jam. Cause: The original was placed incorrectly on the page Solution: Ensure that there are listed in the copy that was dirty, causing the product...
Cause: The product had a paper jam. Solutions are no foreign materials adhering to it. If this did not solve the issue, try the next solution. Cause: The scanner glass was larger ... printout appears enlarged on the glass. Solve a problem Chapter 8 If this did not solve the issue, try the next solution. Solution 5: Check for a paper jam Solution: Clear the paper jam. Cause: The original was placed incorrectly on the page Solution: Ensure that there are listed in the copy that was dirty, causing the product...
Windows Help
Page 83
... E On On On Fast blinking Print cartridges are on or flashing on the product flash in the printer. The product has a paper jam. Scanner failure Turn off the product, and then turn it on your error condition based on which ...paper and press paper. Attention light Fast blinking Fast blinking Fast blinking Fast blinking Estimate d Ink Level lights All ! The print carriage is not blocked. Solve a problem Chapter 8 Cause: The print cartridges needed to resume. Open the front access door, and check that the carriage is stalled. If the problem persists, contact HP...
... E On On On Fast blinking Print cartridges are on or flashing on the product flash in the printer. The product has a paper jam. Scanner failure Turn off the product, and then turn it on your error condition based on which ...paper and press paper. Attention light Fast blinking Fast blinking Fast blinking Fast blinking Estimate d Ink Level lights All ! The print carriage is not blocked. Solve a problem Chapter 8 Cause: The print cartridges needed to resume. Open the front access door, and check that the carriage is stalled. If the problem persists, contact HP...