User Guide
Page 3
Contents Contents 1 Get to know the HP All-in-One Printer parts...3 Control panel features...4 Control panel features (HP Deskjet F4424 All-in-One only 5 2 Print Print documents...7 Print photos...8 Print envelopes...10...HP Deskjet F4424 All-in-One only) Copy text or mixed documents 33 7 Work with cartridges Check the estimated ink levels 37 Order ink supplies...38 Automatically clean print cartridges 39 Manually clean print cartridges 39 Replace the cartridges...40 Cartridge warranty information 42 8 Solve a problem HP support...43 Setup troubleshooting...46 Print quality troubleshooting...
Contents Contents 1 Get to know the HP All-in-One Printer parts...3 Control panel features...4 Control panel features (HP Deskjet F4424 All-in-One only 5 2 Print Print documents...7 Print photos...8 Print envelopes...10...HP Deskjet F4424 All-in-One only) Copy text or mixed documents 33 7 Work with cartridges Check the estimated ink levels 37 Order ink supplies...38 Automatically clean print cartridges 39 Manually clean print cartridges 39 Replace the cartridges...40 Cartridge warranty information 42 8 Solve a problem HP support...43 Setup troubleshooting...46 Print quality troubleshooting...
User Guide
Page 45
... a problem, follow these steps: 1. Solve a problem 8 Solve a problem This section contains the following topics: • HP support • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process If you register the product 3. This section...
... a problem, follow these steps: 1. Solve a problem 8 Solve a problem This section contains the following topics: • HP support • Setup troubleshooting • Print quality troubleshooting • Print troubleshooting • Scan troubleshooting • Copy troubleshooting • Errors HP support • Support process • HP support by phone • Additional warranty options Support process If you register the product 3. This section...
User Guide
Page 48
...; Solution 2: Press the On button more slowly 46 Solve a problem Disconnect the USB cable from the computer. 2. Setup troubleshooting This section contains setup troubleshooting information for the HP All-in -One with the most likely solution first. Reinstall the HP Photosmart software. This section contains the following solutions to resolve the issue. Solve a problem Chapter...
...; Solution 2: Press the On button more slowly 46 Solve a problem Disconnect the USB cable from the computer. 2. Setup troubleshooting This section contains setup troubleshooting information for the HP All-in -One with the most likely solution first. Reinstall the HP Photosmart software. This section contains the following solutions to resolve the issue. Solve a problem Chapter...
User Guide
Page 49
... plugged the product into a switched outlet, make sure the outlet is switched on , it is working. Unplug the product from the power outlet. Setup troubleshooting 47 It might have a mechanical failure. Plug in an appliance that you are using a power strip, make sure it might take a few minutes for... too quickly. CAUTION: If the product still does not turn the product off. If prompted, choose your country/region, and then click Contact HP for information on calling for the product to make sure the power strip is on but still does not work, then there might turn on...
... plugged the product into a switched outlet, make sure the outlet is switched on , it is working. Unplug the product from the power outlet. Setup troubleshooting 47 It might have a mechanical failure. Plug in an appliance that you are using a power strip, make sure it might take a few minutes for... too quickly. CAUTION: If the product still does not turn the product off. If prompted, choose your country/region, and then click Contact HP for information on calling for the product to make sure the power strip is on but still does not work, then there might turn on...
User Guide
Page 51
... have ink. For more information, see what the specific problem is, and then correct the problem before attempting to be the default printer. Solution 3: Check the connection between the product and computer Solution: Check the connection between the product and computer. Solution 5: Load paper... next solution. Cause: The product and computer were not communicating with one or more of paper. Cause: Your system did not meet the minimum requirements to the product and plugged into a power outlet. Setup troubleshooting 49 Cause: The product might have been out of the cartridges. ...
... have ink. For more information, see what the specific problem is, and then correct the problem before attempting to be the default printer. Solution 3: Check the connection between the product and computer Solution: Check the connection between the product and computer. Solution 5: Load paper... next solution. Cause: The product and computer were not communicating with one or more of paper. Cause: Your system did not meet the minimum requirements to the product and plugged into a power outlet. Setup troubleshooting 49 Cause: The product might have been out of the cartridges. ...
User Guide
Page 53
... the Setup program. 6. Follow the onscreen instructions. 3. Do not connect the product to Programs or All Programs, HP, Deskjet F4400 All-in -One application files from your computer. Solve a problem The registration screen does not appear Solution: You can access the registration... HP, Deskjet F4400 All-in -One. Uninstall and reinstall the software If your installation is incomplete, or if you have reinstalled the software. 5. Select HP Deskjet All-In-One Driver Software, and then click Change/Remove. Cause: The registration screen did not launch automatically. Setup troubleshooting ...
... the Setup program. 6. Follow the onscreen instructions. 3. Do not connect the product to Programs or All Programs, HP, Deskjet F4400 All-in -One application files from your computer. Solve a problem The registration screen does not appear Solution: You can access the registration... HP, Deskjet F4400 All-in -One. Uninstall and reinstall the software If your installation is incomplete, or if you have reinstalled the software. 5. Select HP Deskjet All-In-One Driver Software, and then click Change/Remove. Cause: The registration screen did not launch automatically. Setup troubleshooting ...
User Guide
Page 54
...are slanted or skewed • Ink streaks on the desktop. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Print quality troubleshooting Use this section to solve these print quality problems: • Wrong, ...inaccurate, or bleeding colors • Ink is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. Chapter ...
...are slanted or skewed • Ink streaks on the desktop. If the HP Solution Center shows the essential icons (Scan Picture and Scan Document), the software has been properly installed. Print quality troubleshooting Use this section to solve these print quality problems: • Wrong, ...inaccurate, or bleeding colors • Ink is complete, the HP Digital Imaging Monitor icon appears in the Windows system tray. Chapter ...
User Guide
Page 55
... appearance instead of the following solutions if the colors appear wrong, inaccurate, or bleed into each other , or look one of being used. Try the following print quality problems, try the solutions in this did not solve the issue, try...printer • Solution 7: Contact HP support Solution 1: Make sure you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being sharp and defined. The edges might be covered under warranty. This can happen if the paper is not wrinkled. Print quality troubleshooting 53 HP...
... appearance instead of the following solutions if the colors appear wrong, inaccurate, or bleed into each other , or look one of being used. Try the following print quality problems, try the solutions in this did not solve the issue, try...printer • Solution 7: Contact HP support Solution 1: Make sure you purchased genuine HP ink cartridges, go to: www.hp.com/go/anticounterfeit Cause: Non-HP ink cartridges were being sharp and defined. The edges might be covered under warranty. This can happen if the paper is not wrinkled. Print quality troubleshooting 53 HP...
User Guide
Page 57
... blank. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the print settings Print quality troubleshooting 55 Solve a problem Solution 6: Align the printer Solution: Align the printer. Aligning the printer can also open the Printer Toolbox from the Print Properties dialog box. Click the Device...
... blank. • Solution 1: Make sure you are using genuine HP ink cartridges • Solution 2: Check the ink levels • Solution 3: Check the print settings Print quality troubleshooting 55 Solve a problem Solution 6: Align the printer Solution: Align the printer. Aligning the printer can also open the Printer Toolbox from the Print Properties dialog box. Click the Device...
User Guide
Page 59
.... NOTE: For this did not solve the issue, try the next solution. For best results when printing images, use HP Advanced Photo Paper. When you Print quality troubleshooting 57 When you are ready to print, remove only the paper you have finished printing, return any other paper type that... you plan to use HP papers or any unused photo paper to : www.hp.com/support. If this issue, there is not ...
.... NOTE: For this did not solve the issue, try the next solution. For best results when printing images, use HP Advanced Photo Paper. When you Print quality troubleshooting 57 When you are ready to print, remove only the paper you have finished printing, return any other paper type that... you plan to use HP papers or any unused photo paper to : www.hp.com/support. If this issue, there is not ...
User Guide
Page 61
...media Cause: The paper was not loaded correctly. Print quality troubleshooting 59 If you believe you receive a low-ink warning message, consider having a replacement cartridge available to help you are using a non-HP supply will not be covered under warranty. Cause: The ...cartridges are designed and tested with HP printers to avoid possible printing delays. NOTE: HP cannot guarantee the quality or reliability of using genuine HP ink cartridges Solution: Check to replace the cartridges until print quality becomes unacceptable. HP recommends that the paper is loaded...
...media Cause: The paper was not loaded correctly. Print quality troubleshooting 59 If you believe you receive a low-ink warning message, consider having a replacement cartridge available to help you are using a non-HP supply will not be covered under warranty. Cause: The ...cartridges are designed and tested with HP printers to avoid possible printing delays. NOTE: HP cannot guarantee the quality or reliability of using genuine HP ink cartridges Solution: Check to replace the cartridges until print quality becomes unacceptable. HP recommends that the paper is loaded...
User Guide
Page 63
...troubleshooting 61 Recycle or discard the page. If this did not solve the issue, try the next solution. Cause: There was a problem with HP printers to be aligned. Solution 5: Automatically clean the print cartridges. Genuine HP ink cartridges are genuine HP ink cartridges. Click Align the Printer. Solution 7: Contact HP support Solution: Contact HP... • Solution 6: Contact HP support Solution 1: Make sure you use genuine HP ink cartridges. Solve a problem 4. The product prints a test page, aligns the print head, and calibrates the printer. Solution: Clean the print ...
...troubleshooting 61 Recycle or discard the page. If this did not solve the issue, try the next solution. Cause: There was a problem with HP printers to be aligned. Solution 5: Automatically clean the print cartridges. Genuine HP ink cartridges are genuine HP ink cartridges. Click Align the Printer. Solution 7: Contact HP support Solution: Contact HP... • Solution 6: Contact HP support Solution 1: Make sure you use genuine HP ink cartridges. Solve a problem 4. The product prints a test page, aligns the print head, and calibrates the printer. Solution: Clean the print ...
User Guide
Page 65
... see if there is not necessary. For more information, go to HP's Web site to the plastic bag. Cause: There was loaded in a smaller size • Solution 4: Align the printer Print quality troubleshooting 63 Printouts seem blurry or fuzzy Try the following solutions if your ...country/region, and then click Contact HP for information on calling for service. For more information, see : • Load ...
... see if there is not necessary. For more information, go to HP's Web site to the plastic bag. Cause: There was loaded in a smaller size • Solution 4: Align the printer Print quality troubleshooting 63 Printouts seem blurry or fuzzy Try the following solutions if your ...country/region, and then click Contact HP for information on calling for service. For more information, see : • Load ...
User Guide
Page 67
... the Print Settings area, click Printer Toolbox. Cause: The printer needed to the plastic bag. In the Print Properties ...printer. Recycle or discard the page. For best results when printing images, use HP papers or any unused photo paper to be aligned. Store photo media in its original packaging inside a resealable plastic bag on the page. • Solution 1: Make sure the paper is loaded correctly • Solution 2: Make sure only one... type of paper was not loaded correctly. When you use HP Advanced Photo Paper. Printouts are slanted or...
... the Print Settings area, click Printer Toolbox. Cause: The printer needed to the plastic bag. In the Print Properties ...printer. Recycle or discard the page. For best results when printing images, use HP papers or any unused photo paper to be aligned. Store photo media in its original packaging inside a resealable plastic bag on the page. • Solution 1: Make sure the paper is loaded correctly • Solution 2: Make sure only one... type of paper was not loaded correctly. When you use HP Advanced Photo Paper. Printouts are slanted or...
User Guide
Page 69
... Center, click Settings. 3. Recycle or discard the page. To align the printer from the Print Properties dialog box. Print troubleshooting Use this did not solve the issue, try the next solution. Aligning the printer can also open the Printer Toolbox from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into...
... Center, click Settings. 3. Recycle or discard the page. To align the printer from the Print Properties dialog box. Print troubleshooting Use this did not solve the issue, try the next solution. Aligning the printer can also open the Printer Toolbox from the HP Photosmart Software 1. Load letter, A4, or legal unused plain white paper into...
User Guide
Page 71
... listed in order, with the most likely solution first. Print troubleshooting 69 Solutions are not printing as expected Try the following solutions to resolve the issue. Cause: The document was full. The margins are listed in your software application Solution: Check the printer margins. When the document finishes printing, the pages will...
... listed in order, with the most likely solution first. Print troubleshooting 69 Solutions are not printing as expected Try the following solutions to resolve the issue. Cause: The document was full. The margins are listed in your software application Solution: Check the printer margins. When the document finishes printing, the pages will...
User Guide
Page 73
... • Solution 2: Check for blank pages at the end of envelopes was loaded incorrectly. Cause: If you are printing contains an additional blank page. Print troubleshooting 71 Solutions are still noticing a problem, print a self-test report to avoid possible printing delays. If the self-test report shows a problem, clean the print...
... • Solution 2: Check for blank pages at the end of envelopes was loaded incorrectly. Cause: If you are printing contains an additional blank page. Print troubleshooting 71 Solutions are still noticing a problem, print a self-test report to avoid possible printing delays. If the self-test report shows a problem, clean the print...
User Guide
Page 75
Text format is one of the main image. It maintains complex layouts, such Scan troubleshooting 73 In that is not part of the scan document settings in the software was placed incorrectly on the right front corner of the glass. ... at all. Framed text is incorrect Solution: Some applications cannot handle framed text formatting. Cause: The software was set to retain the page layout. Scan troubleshooting Use this might not be what you want. Scanned image has incorrect page layout Solution: Turn off autocropping in the software to automatically crop scanned...
Text format is one of the main image. It maintains complex layouts, such Scan troubleshooting 73 In that is not part of the scan document settings in the software was placed incorrectly on the right front corner of the glass. ... at all. Framed text is incorrect Solution: Some applications cannot handle framed text formatting. Cause: The software was set to retain the page layout. Scan troubleshooting Use this might not be what you want. Scanned image has incorrect page layout Solution: Turn off autocropping in the software to automatically crop scanned...
User Guide
Page 77
...Solution 4: The product does not support the paper or envelope • Solution 5: Check for the product to turn on the product. Copy troubleshooting 75 Cause: The product was turned off . If this section to interpret the characters it is not lit, the product is firmly connected to..., you are listed in the software. If it sees in the original, the scanned text might not be incomprehensible. Solutions are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might be installed on your computer. Solve a problem Solution 3: Make sure that came ...
...Solution 4: The product does not support the paper or envelope • Solution 5: Check for the product to turn on the product. Copy troubleshooting 75 Cause: The product was turned off . If this section to interpret the characters it is not lit, the product is firmly connected to..., you are listed in the software. If it sees in the original, the scanned text might not be incomprehensible. Solutions are using the HP Photosmart Software, the Optical Character Recognition (OCR) software might be installed on your computer. Solve a problem Solution 3: Make sure that came ...
User Guide
Page 79
... the following solutions to resolve the issue. Cause: The product detected only a portion of the image due to detect only a portion of the image. Copy troubleshooting 77 Solution 2: Clean the scanner glass Solution: Clean the scanner glass and make sure that there are listed in the copy that your original print...
... the following solutions to resolve the issue. Cause: The product detected only a portion of the image due to detect only a portion of the image. Copy troubleshooting 77 Solution 2: Clean the scanner glass Solution: Clean the scanner glass and make sure that there are listed in the copy that your original print...