Users Manual - English
Page 7
...) 117 Brother numbers ...117 Important information: regulations ...118 Radio interference (220 to 240 volt model only 118 International ENERGY STAR® Compliance Statement 118 IEC 60825-1 specification (220 to use Web Based Management (web browser 107 Symbol and character sets list...108 Quick reference for bar code control commands (HL-2150N / HL-2170W only) ...110...
...) 117 Brother numbers ...117 Important information: regulations ...118 Radio interference (220 to 240 volt model only 118 International ENERGY STAR® Compliance Statement 118 IEC 60825-1 specification (220 to use Web Based Management (web browser 107 Symbol and character sets list...108 Quick reference for bar code control commands (HL-2150N / HL-2170W only) ...110...
Users Manual - English
Page 87
... correct most problems by yourself. Printer does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Identifying your problem and then go to the page suggested below. Printer LED is blinking See LEDs (Light Emitting Diodes...
... correct most problems by yourself. Printer does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions.brother.com. Identifying your problem and then go to the page suggested below. Printer LED is blinking See LEDs (Light Emitting Diodes...
Users Manual - English
Page 88
... Setting... Troubleshooting Error messages in the Status Monitor 6 The Status Monitor will vary depending on your document or cut the print resolution. (HL-2150N / HL-2170W only) Change the following table. See Go button on page 5. Load the same size paper that meets Brother's recommended paper...Take the proper action by referring to print the remaining data in the paper tray. Cut the amount of your printer (e.g Brother HL-2140), and then Status Monitor. 1 Programs for the Status Monitor is off. Sometimes it back in the printer memory. See Go button...
... Setting... Troubleshooting Error messages in the Status Monitor 6 The Status Monitor will vary depending on your document or cut the print resolution. (HL-2150N / HL-2170W only) Change the following table. See Go button on page 5. Load the same size paper that meets Brother's recommended paper...Take the proper action by referring to print the remaining data in the paper tray. Cut the amount of your printer (e.g Brother HL-2140), and then Status Monitor. 1 Programs for the Status Monitor is off. Sometimes it back in the printer memory. See Go button...
Users Manual - English
Page 89
.... 81 Service Call Put in a new drum unit. Paper Jam Tray 1 Paper Jam Inside Load the same size paper that meets Brother's recommended paper specifications. Troubleshooting Error message No Paper Fed Manual Slot Action If the manual feed slot is empty, put a piece of paper in it ready for...
.... 81 Service Call Put in a new drum unit. Paper Jam Tray 1 Paper Jam Inside Load the same size paper that meets Brother's recommended paper specifications. Troubleshooting Error message No Paper Fed Manual Slot Action If the manual feed slot is empty, put a piece of paper in it ready for...
Users Manual - English
Page 90
.... (HL-2150N / HL-2170W only) Change the following settings in Print Setting and click the Setting... Use the table below to print the remaining data in the printer memory. See Go button on page 55. Cancel the print job if you print to print the remaining data in the printer memory. Troubleshooting Error...
.... (HL-2150N / HL-2170W only) Change the following settings in Print Setting and click the Setting... Use the table below to print the remaining data in the printer memory. See Go button on page 55. Cancel the print job if you print to print the remaining data in the printer memory. Troubleshooting Error...
Users Manual - English
Page 91
Troubleshooting Paper handling 6 First, make sure it is straight. This is usually done in the paper tray. Reduce the amount of the printer driver. 6 The ... 1 (1). 1 83 Turn the stack over and put it back in the page setup or document setup menu of envelopes you are using paper that meets Brother's recommended paper specifications. (See About paper on normal paper, Change the printer driver setting in the printer driver. The printer does not feed paper...
Troubleshooting Paper handling 6 First, make sure it is straight. This is usually done in the paper tray. Reduce the amount of the printer driver. 6 The ... 1 (1). 1 83 Turn the stack over and put it back in the page setup or document setup menu of envelopes you are using paper that meets Brother's recommended paper specifications. (See About paper on normal paper, Change the printer driver setting in the printer driver. The printer does not feed paper...
Users Manual - English
Page 92
Troubleshooting Problem The paper slides off the back output tray. Recommendation Follow these steps: a Remove the output tray support flap 1 (1) from the top of the printer by inserting the posts of the support flap one at a time into the holes of the posts (2) on the flap and pull up. 1 6 2 b Attach the support flap 1 (1) to the back output tray by first lifting the flap up. Then push the flap to the left or right to release one of the back output tray. 1 84
Troubleshooting Problem The paper slides off the back output tray. Recommendation Follow these steps: a Remove the output tray support flap 1 (1) from the top of the printer by inserting the posts of the support flap one at a time into the holes of the posts (2) on the flap and pull up. 1 6 2 b Attach the support flap 1 (1) to the back output tray by first lifting the flap up. Then push the flap to the left or right to release one of the back output tray. 1 84
Users Manual - English
Page 93
... has been removed from the paper tray and straighten the stack when you can install the paper tray first, and then close the front cover. Troubleshooting 6 6 HOT SURFACE After you open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in... hot. This helps prevent multiple sheets of the printer will resume printing automatically. Then try printing again. When you have just used the printer, some internal parts of paper from feeding through the printer at one time and prevents paper jams. 85
... has been removed from the paper tray and straighten the stack when you can install the paper tray first, and then close the front cover. Troubleshooting 6 6 HOT SURFACE After you open the front cover or back cover (back output tray) of the printer, DO NOT touch the shaded parts shown in... hot. This helps prevent multiple sheets of the printer will resume printing automatically. Then try printing again. When you have just used the printer, some internal parts of paper from feeding through the printer at one time and prevents paper jams. 85
Users Manual - English
Page 94
To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in at this point. 86 Note Do not put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. a Open the front cover. c Close the front cover. The jammed paper will be pulled out with the drum unit and toner cartridge assembly. 6 CAUTION We recommend that you put the drum unit and toner cartridge assembly back in the illustration. Troubleshooting b Slowly take out the drum unit and toner cartridge assembly.
To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in at this point. 86 Note Do not put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in case you accidentally spill or scatter toner. a Open the front cover. c Close the front cover. The jammed paper will be pulled out with the drum unit and toner cartridge assembly. 6 CAUTION We recommend that you put the drum unit and toner cartridge assembly back in the illustration. Troubleshooting b Slowly take out the drum unit and toner cartridge assembly.
Users Manual - English
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d Pull the paper tray completely out of the printer. Troubleshooting 6 f Open the back cover (back output tray). 87 e Pull the jammed paper down and out of the printer.
d Pull the paper tray completely out of the printer. Troubleshooting 6 f Open the back cover (back output tray). 87 e Pull the jammed paper down and out of the printer.
Users Manual - English
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Troubleshooting 1 6 h Pull the jammed paper out of the printer will be extremely hot. i Close the back cover (back output tray). 88 HOT SURFACE After you have just used the printer, some internal parts of the fuser unit. Wait for the printer to cool down before you to open the fuser cover (1). g Pull the tab toward you touch the internal parts of the printer.
Troubleshooting 1 6 h Pull the jammed paper out of the printer will be extremely hot. i Close the back cover (back output tray). 88 HOT SURFACE After you have just used the printer, some internal parts of the fuser unit. Wait for the printer to cool down before you to open the fuser cover (1). g Pull the tab toward you touch the internal parts of the printer.
Users Manual - English
Page 97
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 89 Clear the jammed paper if there is any inside the drum unit. 6 CAUTION Handle the toner cartridge carefully. Troubleshooting j Push down the green lock lever and take the toner cartridge out of the drum unit. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 89 Clear the jammed paper if there is any inside the drum unit. 6 CAUTION Handle the toner cartridge carefully. Troubleshooting j Push down the green lock lever and take the toner cartridge out of the drum unit. If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
Users Manual - English
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n Close the front cover. If you hear it lock into place. o Make sure that the Error LED is now off. 90 l Open the front cover. Put the drum unit and toner cartridge assembly back in the printer. 6 m Put the paper tray firmly back in properly, the green lock lever will lift automatically. Troubleshooting k Put the toner cartridge back into the drum unit until you put the cartridge in the printer.
n Close the front cover. If you hear it lock into place. o Make sure that the Error LED is now off. 90 l Open the front cover. Put the drum unit and toner cartridge assembly back in the printer. 6 m Put the paper tray firmly back in properly, the green lock lever will lift automatically. Troubleshooting k Put the toner cartridge back into the drum unit until you put the cartridge in the printer.
Users Manual - English
Page 99
...ABCDEFGH abcdefghijk ABCD abcde 01234 Faint ABCDEFGH abcdefghijk ABCD abcde 01234 Gray background Recommendation Check the printer's environment. Call Brother Customer Service. Turn off Toner Save Mode in a new toner cartridge. Conditions such as humidity, high temperatures, and so ... background shading. Conditions such as high temperatures and high humidity can increase the amount of paper you are using. Call Brother Customer Service. 91 Troubleshooting Improving the print quality 6 If you have a print quality problem, print a test page first (see Print a ...
...ABCDEFGH abcdefghijk ABCD abcde 01234 Faint ABCDEFGH abcdefghijk ABCD abcde 01234 Gray background Recommendation Check the printer's environment. Call Brother Customer Service. Turn off Toner Save Mode in a new toner cartridge. Conditions such as humidity, high temperatures, and so ... background shading. Conditions such as high temperatures and high humidity can increase the amount of paper you are using. Call Brother Customer Service. 91 Troubleshooting Improving the print quality 6 If you have a print quality problem, print a test page first (see Print a ...
Users Manual - English
Page 100
...73. The drum unit may be damaged. See Positioning the printer on page 77. The drum unit may be damaged. Call Brother Customer Service. Conditions such as high humidity can cause problems. Make sure that a torn piece of paper is not inside of the ...the page ABCDEFGH abcdefghijk ABCD abcde 01234 Make sure that you use paper that meets our specifications. Put in a new drum unit. Troubleshooting Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. See Replacing the drum unit on page ...
...73. The drum unit may be damaged. See Positioning the printer on page 77. The drum unit may be damaged. Call Brother Customer Service. Conditions such as high humidity can cause problems. Make sure that a torn piece of paper is not inside of the ...the page ABCDEFGH abcdefghijk ABCD abcde 01234 Make sure that you use paper that meets our specifications. Put in a new drum unit. Troubleshooting Examples of poor print quality Recommendation Make sure that you use paper that meets our specifications. See Replacing the drum unit on page ...
Users Manual - English
Page 101
... follows: 6 a Put the print sample in a new drum unit. Put in front of the drum unit, and find the exact position of the poor print. Troubleshooting Examples of poor print quality 75 mm (2.95 in.) 75 mm (2.95 in.) Recommendation If the problem is not solved after printing a few pages...
... follows: 6 a Put the print sample in a new drum unit. Put in front of the drum unit, and find the exact position of the poor print. Troubleshooting Examples of poor print quality 75 mm (2.95 in.) 75 mm (2.95 in.) Recommendation If the problem is not solved after printing a few pages...
Users Manual - English
Page 102
.... Curled or wavy 94 See Replacing the toner cartridge on page 5. Check the paper type and quality. Call your dealer or Brother Customer Service. AaAa0bBbc1CBdDec2EfCgdF3hGDie4jHk Page skewed Make sure that you are not too tight or too loose against the paper stack. ... Set the paper guides correctly. Clean the drum unit. Put in the paper tray. Troubleshooting Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page The drum unit may be ...
.... Curled or wavy 94 See Replacing the toner cartridge on page 5. Check the paper type and quality. Call your dealer or Brother Customer Service. AaAa0bBbc1CBdDec2EfCgdF3hGDie4jHk Page skewed Make sure that you are not too tight or too loose against the paper stack. ... Set the paper guides correctly. Clean the drum unit. Put in the paper tray. Troubleshooting Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page The drum unit may be ...
Users Manual - English
Page 103
... sure that the paper is loaded properly. If you print only a few pages, change the printer driver setting in Media Type to 6 a thin setting. 95 Troubleshooting Examples of paper in the tray or try rotating the paper 180° in the input tray. Choose Improve Toner Fixing mode in the...
... sure that the paper is loaded properly. If you print only a few pages, change the printer driver setting in Media Type to 6 a thin setting. 95 Troubleshooting Examples of paper in the tray or try rotating the paper 180° in the input tray. Choose Improve Toner Fixing mode in the...
Users Manual - English
Page 104
See Improve Print Output in the printer driver when you do not use our recommended paper. Examples of poor print quality Curled Troubleshooting Recommendation Turn the paper over in the paper tray, and print again. (Excluding Letterhead paper) If the problem remains, lift up the support flaps ...
See Improve Print Output in the printer driver when you do not use our recommended paper. Examples of poor print quality Curled Troubleshooting Recommendation Turn the paper over in the paper tray, and print again. (Excluding Letterhead paper) If the problem remains, lift up the support flaps ...
Users Manual - English
Page 105
... a document. button. Adjust the top and bottom margins of your document or cut the print resolution. (HL-2150N / HL-2170W only) Change the following settings in Print Setting and click the Setting... Troubleshooting Solving print problems 6 Problem The printer prints unexpectedly or it . Recommendation Make sure that is not too long...
... a document. button. Adjust the top and bottom margins of your document or cut the print resolution. (HL-2150N / HL-2170W only) Change the following settings in Print Setting and click the Setting... Troubleshooting Solving print problems 6 Problem The printer prints unexpectedly or it . Recommendation Make sure that is not too long...