Users Manual - English
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...) 117 Brother numbers ...117 Important information: regulations ...118 Radio interference (220 to 240 volt model only 118 International ENERGY STAR® Compliance Statement 118 IEC 60825-1 specification (220 to use Web Based Management (web browser 107 Symbol and character sets list...108 Quick reference for bar code control commands (HL-2150N / HL-2170W only) ...110...
...) 117 Brother numbers ...117 Important information: regulations ...118 Radio interference (220 to 240 volt model only 118 International ENERGY STAR® Compliance Statement 118 IEC 60825-1 specification (220 to use Web Based Management (web browser 107 Symbol and character sets list...108 Quick reference for bar code control commands (HL-2150N / HL-2170W only) ...110...
Users Manual - English
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6 Troubleshooting 6 You can correct most problems by yourself. Identifying your problem and then go to the page suggested below. Printer LED is set up to ... Paper handling on page 83 and Paper jams and how to the correct printer port. Printer does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions...
6 Troubleshooting 6 You can correct most problems by yourself. Identifying your problem and then go to the page suggested below. Printer LED is set up to ... Paper handling on page 83 and Paper jams and how to the correct printer port. Printer does not print: If you need additional help, the Brother Solutions Center offers the latest FAQs and troubleshooting tips. Visit us at http://solutions...
Users Manual - English
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If the paper is off. Troubleshooting Error messages in the Status Monitor 6 The Status Monitor ...174; users Click the Start button, All Programs 1, your document or cut the print resolution. (HL-2150N / HL-2170W only) Change the following table. If you use paper that you want to print the remaining data in ...the printer memory. Cancel the print job if you selected in the printer memory. See Go button on page 5. Load the same size paper that meets Brother...
If the paper is off. Troubleshooting Error messages in the Status Monitor 6 The Status Monitor ...174; users Click the Start button, All Programs 1, your document or cut the print resolution. (HL-2150N / HL-2170W only) Change the following table. If you use paper that you want to print the remaining data in ...the printer memory. Cancel the print job if you selected in the printer memory. See Go button on page 5. Load the same size paper that meets Brother...
Users Manual - English
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Troubleshooting Error message No Paper Fed Manual Slot Action If the manual feed slot is near the end of paper in it ready for when ... is empty, put a piece of its life. Paper Jam Tray 1 Paper Jam Inside Load the same size paper that you use paper that meets Brother's recommended paper specifications. See Paper jams and how to clear them on page 77. See Replacing the drum unit on page 69. See Cleaning...
Troubleshooting Error message No Paper Fed Manual Slot Action If the manual feed slot is near the end of paper in it ready for when ... is empty, put a piece of its life. Paper Jam Tray 1 Paper Jam Inside Load the same size paper that you use paper that meets Brother's recommended paper specifications. See Paper jams and how to clear them on page 77. See Replacing the drum unit on page 69. See Cleaning...
Users Manual - English
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... button on page 55. If this does not clear the error, reduce the complexity of your document or reduce 6 the print resolution. (HL-2150N / HL-2170W only) Change the following settings in the printer memory. Error message MEMORY FULL Action Press the Go button to print the remaining data in... the printer memory. Use the table below to delete the remaining data in the resolution. (The printer has printed the document at a reduced resolution) 82 Troubleshooting Error message printout 6 The printer can also report problems by printing an error message.
... button on page 55. If this does not clear the error, reduce the complexity of your document or reduce 6 the print resolution. (HL-2150N / HL-2170W only) Change the following settings in the printer memory. Error message MEMORY FULL Action Press the Go button to print the remaining data in... the printer memory. Use the table below to delete the remaining data in the resolution. (The printer has printed the document at a reduced resolution) 82 Troubleshooting Error message printout 6 The printer can also report problems by printing an error message.
Users Manual - English
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You must set up the output tray support flap 1 (1). 1 83 Troubleshooting Paper handling 6 First, make sure that you are using paper that meets Brother's recommended paper specifications. (See About paper on page 5.) Problem Recommendation The printer does not feed paper. If there is paper in the paper tray, ...
You must set up the output tray support flap 1 (1). 1 83 Troubleshooting Paper handling 6 First, make sure that you are using paper that meets Brother's recommended paper specifications. (See About paper on page 5.) Problem Recommendation The printer does not feed paper. If there is paper in the paper tray, ...
Users Manual - English
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Troubleshooting Problem The paper slides off the back output tray. Then push the flap to the left or right to release one of the posts (2) on the flap and pull up. 1 6 2 b Attach the support flap 1 (1) to the back output tray by inserting the posts of the support flap one at a time into the holes of the printer by first lifting the flap up. Recommendation Follow these steps: a Remove the output tray support flap 1 (1) from the top of the back output tray. 1 84
Troubleshooting Problem The paper slides off the back output tray. Then push the flap to the left or right to release one of the posts (2) on the flap and pull up. 1 6 2 b Attach the support flap 1 (1) to the back output tray by inserting the posts of the support flap one at a time into the holes of the printer by first lifting the flap up. Recommendation Follow these steps: a Remove the output tray support flap 1 (1) from the top of the back output tray. 1 84
Users Manual - English
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...printer at one time and prevents paper jams. 85 Clear the jammed paper as shown below , you have just used the printer, some internal parts of the printer will resume printing automatically. If the printer still does not start printing automatically, press the Go button. This helps prevent...multiple sheets of the printer, DO NOT touch the shaded parts shown in the illustrations. Then try printing again. When you add new paper. Troubleshooting 6 6 HOT SURFACE After you can install the paper tray first, and then close the front cover. If the printer does not start printing,...
...printer at one time and prevents paper jams. 85 Clear the jammed paper as shown below , you have just used the printer, some internal parts of the printer will resume printing automatically. If the printer still does not start printing automatically, press the Go button. This helps prevent...multiple sheets of the printer, DO NOT touch the shaded parts shown in the illustrations. Then try printing again. When you add new paper. Troubleshooting 6 6 HOT SURFACE After you can install the paper tray first, and then close the front cover. If the printer does not start printing,...
Users Manual - English
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a Open the front cover. The jammed paper will be pulled out with the drum unit and toner cartridge assembly. 6 CAUTION We recommend that you accidentally spill or scatter toner. Note Do not put the drum unit and toner cartridge assembly back in case you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in at this point. 86 To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. c Close the front cover. Troubleshooting b Slowly take out the drum unit and toner cartridge assembly.
a Open the front cover. The jammed paper will be pulled out with the drum unit and toner cartridge assembly. 6 CAUTION We recommend that you accidentally spill or scatter toner. Note Do not put the drum unit and toner cartridge assembly back in case you put the drum unit and toner cartridge assembly on a piece of disposable paper or cloth in at this point. 86 To prevent damage to the printer caused by static electricity, DO NOT touch the electrodes shown in the illustration. c Close the front cover. Troubleshooting b Slowly take out the drum unit and toner cartridge assembly.
Users Manual - English
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e Pull the jammed paper down and out of the printer. d Pull the paper tray completely out of the printer. Troubleshooting 6 f Open the back cover (back output tray). 87
e Pull the jammed paper down and out of the printer. d Pull the paper tray completely out of the printer. Troubleshooting 6 f Open the back cover (back output tray). 87
Users Manual - English
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Wait for the printer to cool down before you to open the fuser cover (1). i Close the back cover (back output tray). 88 g Pull the tab toward you touch the internal parts of the printer. Troubleshooting 1 6 h Pull the jammed paper out of the printer will be extremely hot. HOT SURFACE After you have just used the printer, some internal parts of the fuser unit.
Wait for the printer to cool down before you to open the fuser cover (1). i Close the back cover (back output tray). 88 g Pull the tab toward you touch the internal parts of the printer. Troubleshooting 1 6 h Pull the jammed paper out of the printer will be extremely hot. HOT SURFACE After you have just used the printer, some internal parts of the fuser unit.
Users Manual - English
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Troubleshooting j Push down the green lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit. 6 CAUTION Handle the toner cartridge carefully. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 89 If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
Troubleshooting j Push down the green lock lever and take the toner cartridge out of the drum unit. Clear the jammed paper if there is any inside the drum unit. 6 CAUTION Handle the toner cartridge carefully. To avoid print quality problems, DO NOT touch the shaded parts shown in the illustrations. 89 If toner scatters on your hands or clothes, wipe or wash it off with cold water at once.
Users Manual - English
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l Open the front cover. Put the drum unit and toner cartridge assembly back in the printer. 6 m Put the paper tray firmly back in properly, the green lock lever will lift automatically. n Close the front cover. Troubleshooting k Put the toner cartridge back into the drum unit until you put the cartridge in the printer. o Make sure that the Error LED is now off. 90 If you hear it lock into place.
l Open the front cover. Put the drum unit and toner cartridge assembly back in the printer. 6 m Put the paper tray firmly back in properly, the green lock lever will lift automatically. n Close the front cover. Troubleshooting k Put the toner cartridge back into the drum unit until you put the cartridge in the printer. o Make sure that the Error LED is now off. 90 If you hear it lock into place.
Users Manual - English
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Troubleshooting Improving the print quality 6 If you have a print quality problem, print a test page first (see Print a test page on another.... You may be contaminated. See Replacing the drum unit on page 69. The fuser unit may cause this problem. Call Brother Customer Service. Turn off Toner Save Mode in a new toner cartridge. Examples of the driver. 6 Put in the printer Properties tab... ABCDEFGH abcdefghijk ABCD abcde 01234 Toner specks Make sure that you use paper that meets our specifications. Call Brother Customer Service. 91
Troubleshooting Improving the print quality 6 If you have a print quality problem, print a test page first (see Print a test page on another.... You may be contaminated. See Replacing the drum unit on page 69. The fuser unit may cause this problem. Call Brother Customer Service. Turn off Toner Save Mode in a new toner cartridge. Examples of the driver. 6 Put in the printer Properties tab... ABCDEFGH abcdefghijk ABCD abcde 01234 Toner specks Make sure that you use paper that meets our specifications. Call Brother Customer Service. 91
Users Manual - English
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... 77. The drum unit may be damaged. See Replacing the drum 6 unit on page 62. The drum unit may be damaged. Call Brother Customer Service. Troubleshooting Examples of poor print quality Recommendation Make sure that you use paper that you choose the correct media type in the printer driver...
... 77. The drum unit may be damaged. See Replacing the drum 6 unit on page 62. The drum unit may be damaged. Call Brother Customer Service. Troubleshooting Examples of poor print quality Recommendation Make sure that you use paper that you choose the correct media type in the printer driver...
Users Manual - English
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... of the OPC drum (1). 1 Black Spots at 75 mm (2.95 in front of the drum unit, and find the exact position of the poor print. Troubleshooting Examples of poor print quality 75 mm (2.95 in.) 75 mm (2.95 in.) Recommendation If the problem is not solved after printing a few pages...
... of the OPC drum (1). 1 Black Spots at 75 mm (2.95 in front of the drum unit, and find the exact position of the poor print. Troubleshooting Examples of poor print quality 75 mm (2.95 in.) 75 mm (2.95 in.) Recommendation If the problem is not solved after printing a few pages...
Users Manual - English
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... may be damaged. Also, fan the paper stack and then rotate the paper 180° in a new toner cartridge. Curled or wavy 94 Troubleshooting Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page The drum unit may be damaged. 6... unit on page 62. See Replacing the toner cartridge on page 69. The toner cartridge may be damaged. Call your dealer or Brother Customer Service. See Cleaning the corona wire on page 5. If you do not use paper that has clips or staples because they ...
... may be damaged. Also, fan the paper stack and then rotate the paper 180° in a new toner cartridge. Curled or wavy 94 Troubleshooting Examples of poor print quality Recommendation ABCDEFGH abcdefghijk ABCD abcde 01234 Black toner marks across the page The drum unit may be damaged. 6... unit on page 62. See Replacing the toner cartridge on page 69. The toner cartridge may be damaged. Call your dealer or Brother Customer Service. See Cleaning the corona wire on page 5. If you do not use paper that has clips or staples because they ...
Users Manual - English
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... a few pages, change the printer driver setting in Advanced tab on page 32 (For Windows®) or Print Settings on page 41 (For macintosh®). Troubleshooting Examples of paper in the tray or try rotating the paper 180° in the input tray. Choose Improve Toner Fixing mode in the...
... a few pages, change the printer driver setting in Advanced tab on page 32 (For Windows®) or Print Settings on page 41 (For macintosh®). Troubleshooting Examples of paper in the tray or try rotating the paper 180° in the input tray. Choose Improve Toner Fixing mode in the...
Users Manual - English
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Examples of poor print quality Curled Troubleshooting Recommendation Turn the paper over in the paper tray, and print again. (Excluding Letterhead paper) If the problem remains, lift up the support flaps ...
Examples of poor print quality Curled Troubleshooting Recommendation Turn the paper over in the paper tray, and print again. (Excluding Letterhead paper) If the problem remains, lift up the support flaps ...
Users Manual - English
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... too long. An error message Print Overrun appears. Troubleshooting Solving print problems 6 Problem The printer prints unexpectedly or it prints garbage data. The printer cannot print full Press the Go button to your document or cut the print resolution. (HL-2150N / HL-2170W only) Change the following settings in the printer memory...
... too long. An error message Print Overrun appears. Troubleshooting Solving print problems 6 Problem The printer prints unexpectedly or it prints garbage data. The printer cannot print full Press the Go button to your document or cut the print resolution. (HL-2150N / HL-2170W only) Change the following settings in the printer memory...