Quick Start Guide
Page 5
...subjects as "only for certain models". Follow the instructions on how to use your Acer notebook, we have designed a set of your notebook. Follow these steps to access ... recovery, expansion options and troubleshooting. Note: Viewing the file requires Adobe Reader. The Aspire Generic User Guide contains useful information applying to all models in Portable Document Format (PDF...up your computer. If Adobe Reader is available in the Aspire product series. 3 First things first We would like to thank you for making an Acer notebook your choice for your notebook. In addition it ...
...subjects as "only for certain models". Follow the instructions on how to use your Acer notebook, we have designed a set of your notebook. Follow these steps to access ... recovery, expansion options and troubleshooting. Note: Viewing the file requires Adobe Reader. The Aspire Generic User Guide contains useful information applying to all models in Portable Document Format (PDF...up your computer. If Adobe Reader is available in the Aspire product series. 3 First things first We would like to thank you for making an Acer notebook your choice for your notebook. In addition it ...
Quick Start Guide
Page 7
... shows blue when in -1 card reader Indicates the computer's battery status. 1. Only one card can operate at any given time. 5 English # Icon 2 3 4 5 6 7 8 9 10 Item Display screen HDD indicator Description Also called Liquid-Crystal Display (LCD), displays computer output. Battery indicator Click buttons (left and right mouse buttons. Delivers audio output. Indicates...
... shows blue when in -1 card reader Indicates the computer's battery status. 1. Only one card can operate at any given time. 5 English # Icon 2 3 4 5 6 7 8 9 10 Item Display screen HDD indicator Description Also called Liquid-Crystal Display (LCD), displays computer output. Battery indicator Click buttons (left and right mouse buttons. Delivers audio output. Indicates...
Quick Start Guide
Page 8
... toggle Turns the speakers on and off . + < > Brightness up Decreases the screen brightness. Jump to the previous media file. Press any key to save power. Turns the display screen backlight off to return. To activate hotkeys, press and hold the key before pressing the... other key in Sleep mode. + + + + Display toggle Screen blank Touchpad toggle Switches display output between the display screen, external monitor (if connected) and both. English 6 Hotkeys The computer employs hotkeys or key combinations to access most...
... toggle Turns the speakers on and off . + < > Brightness up Decreases the screen brightness. Jump to the previous media file. Press any key to save power. Turns the display screen backlight off to return. To activate hotkeys, press and hold the key before pressing the... other key in Sleep mode. + + + + Display toggle Screen blank Touchpad toggle Switches display output between the display screen, external monitor (if connected) and both. English 6 Hotkeys The computer employs hotkeys or key combinations to access most...
Service Guide
Page 4
Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic. NOTE: This symbol where placed in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that might result from doing or not doing specific actions. IV Alerts you to do specific actions ... used in the Service Guide designates a component that should be recycled according to the accomplishment of additional information related to any damage that appear on screen. Gives bits and pieces of procedures.
Gives precautionary measures to avoid possible hardware or software problems. Reminds you to the current topic. NOTE: This symbol where placed in this manual: SCREEN MESSAGES NOTE WARNING CAUTION IMPORTANT Denotes actual messages that might result from doing or not doing specific actions. IV Alerts you to do specific actions ... used in the Service Guide designates a component that should be recycled according to the accomplishment of additional information related to any damage that appear on screen. Gives bits and pieces of procedures.
Service Guide
Page 19
Communication indicator Power button / indicator Keyboard Indicates the computer's wireless connectivity device status. Indicates the computer's power status. Turns the computer on and off. Chapter 1 9 Indicates when the hard disk drive is active. Your Acer Notebook tour Top View 1 10 2 3 4 9 5 No. 1 2 3 4 5 8 6 Icon Item Integrated webcam Display screen HDD indicator 7 Description Web camera for video communication (only for certain models). Also called Liquid-Crystal Display (LCD), displays computer output. For entering data into your computer.
Communication indicator Power button / indicator Keyboard Indicates the computer's wireless connectivity device status. Indicates the computer's power status. Turns the computer on and off. Chapter 1 9 Indicates when the hard disk drive is active. Your Acer Notebook tour Top View 1 10 2 3 4 9 5 No. 1 2 3 4 5 8 6 Icon Item Integrated webcam Display screen HDD indicator 7 Description Web camera for video communication (only for certain models). Also called Liquid-Crystal Display (LCD), displays computer output. For entering data into your computer.
Service Guide
Page 28
... playing the selected media file. Next Jump to access most of the computer's controls like screen brightness, volume output and the BIOS utility. Decreases the screen brightness. Hot Keys The computer employs hotkeys or key combinations to the next media file. 18... file. Hotkey + + + + + + + + < Y> + + + + + + Icon Function Communication Sleep Description Enables/disables the computer's communication devices. Turns the display screen backlight off to save power. To activate hot keys, press and hold the key before pressing the other key in Sleep mode.
... playing the selected media file. Next Jump to access most of the computer's controls like screen brightness, volume output and the BIOS utility. Decreases the screen brightness. Hot Keys The computer employs hotkeys or key combinations to the next media file. 18... file. Hotkey + + + + + + + + < Y> + + + + + + Icon Function Communication Sleep Description Enables/disables the computer's communication devices. Turns the display screen backlight off to save power. To activate hot keys, press and hold the key before pressing the other key in Sleep mode.
Service Guide
Page 33
.../24bit PCM HD audio Interface Sample rate up to 192Khz resolution VSR (Variable Sampling Rate) Yes Yes/1 (2W speakers) LED 15.6" Item Vendor/model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch (mm) Pixel Arrangement Display Mode Typical White Luminance (cd/m2) also called Brightness Contrast Ratio...
.../24bit PCM HD audio Interface Sample rate up to 192Khz resolution VSR (Variable Sampling Rate) Yes Yes/1 (2W speakers) LED 15.6" Item Vendor/model name Screen Diagonal (mm) Active Area (mm) Display resolution (pixels) Pixel Pitch (mm) Pixel Arrangement Display Mode Typical White Luminance (cd/m2) also called Brightness Contrast Ratio...
Service Guide
Page 41
...options to go to run Setup. Read this utility. Please note that system information is enclosed in the Item Specific Help part of the screen. Please also refer to enter multi-boot menu. The default parameter of F12 Boot Menu is already properly configured and optimized, and you...Chapter 4 Troubleshooting when problem arises. System Utilities Chapter 2 BIOS Setup Utility The BIOS Setup Utility is prompted on the bottom of the screen. Your computer is set the parameter to parameter values. However, if you encounter configuration problems, you are shown on the bottom of...
...options to go to run Setup. Read this utility. Please note that system information is enclosed in the Item Specific Help part of the screen. Please also refer to enter multi-boot menu. The default parameter of F12 Boot Menu is already properly configured and optimized, and you...Chapter 4 Troubleshooting when problem arises. System Utilities Chapter 2 BIOS Setup Utility The BIOS Setup Utility is prompted on the bottom of the screen. Your computer is set the parameter to parameter values. However, if you encounter configuration problems, you are shown on the bottom of...
Service Guide
Page 42
... information. Actual values may differ according to model. This field displays the serial number of this unit. Aspire 5742/5742G/5742Z/5742ZG BIOS Information The Information screen displays a summary of the system. This field shows the model name of the Distributed Computing Environment (DCE... Core(TM) i3 CPU 2.53GHz M 380 @ 2.53GHz WDC WD2500BEVT-22A23T0 WD-WX30AA9U3617 None V1.01 Intel V1994 123456789 Aspire5742 Acer 3A1243A988698043211288AE1D5E974E F1 Help ESC Exit Select Item F5/F6 Change Values F9 Setup Default Select Menu Enter Select SubMenu F10 Save and Exit ...
... information. Actual values may differ according to model. This field displays the serial number of this unit. Aspire 5742/5742G/5742Z/5742ZG BIOS Information The Information screen displays a summary of the system. This field shows the model name of the Distributed Computing Environment (DCE... Core(TM) i3 CPU 2.53GHz M 380 @ 2.53GHz WDC WD2500BEVT-22A23T0 WD-WX30AA9U3617 None V1.01 Intel V1994 123456789 Aspire5742 Acer 3A1243A988698043211288AE1D5E974E F1 Help ESC Exit Select Item F5/F6 Change Values F9 Setup Default Select Menu Enter Select SubMenu F10 Save and Exit ...
Service Guide
Page 43
... the available memory for your reference only. Quiet Boot replaces the customary technical messages during POST. Control the mode in this screen. Parameter System Time System Date Total Memory Video Memory Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode Description Sets... Sets the system date. Enables, disables Boot Menu during POST with 24hour format. Enables, disables D2D Recovery function. Main The Main screen allows the user to factory defaults. Information Main InsydeH20 Setup Utility Security Boot Exit System Time: System Date: Total Memory: Video Memory...
... the available memory for your reference only. Quiet Boot replaces the customary technical messages during POST. Control the mode in this screen. Parameter System Time System Date Total Memory Video Memory Quiet Boot Network Boot F12 Boot Menu D2D Recovery SATA Mode Description Sets... Sets the system date. Enables, disables Boot Menu during POST with 24hour format. Enables, disables D2D Recovery function. Main The Main screen allows the user to factory defaults. Information Main InsydeH20 Setup Utility Security Boot Exit System Time: System Date: Total Memory: Video Memory...
Service Guide
Page 44
... the BIOS Setup Utility from unauthorized access. Press Enter to set , this group happened. Don't forget your computer from unauthorized access. Security The Security screen contains parameters that help safeguard and protect your password. When set the supervisor password. Press Enter to set , this... screen. When user password is required or not while the events defined in boldface are all requires the Supervisor password for changes and should be ...
... the BIOS Setup Utility from unauthorized access. Press Enter to set , this group happened. Don't forget your computer from unauthorized access. Security The Security screen contains parameters that help safeguard and protect your password. When set the supervisor password. Press Enter to set , this... screen. When user password is required or not while the events defined in boldface are all requires the Supervisor password for changes and should be ...
Service Guide
Page 45
... not exceed 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Removing a Password Follow these steps as you have changed the settings, press u to enable the Password on the screen. 3.
... not exceed 8 alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Removing a Password Follow these steps as you have changed the settings, press u to enable the Password on the screen. 3.
Service Guide
Page 46
.... Set Supervisor Password Enter Current Password [ ] Enter New Password [ ] Confirm New Password [ ] 2. Press Enter. Setup Warning Passwords do not match, the screen will display the following . Type the current password in the Confirm New Password field. 4. If desired, you are done, press F10 to save the changes...the verification is complete after the user presses Enter. Setup Notice Changes have been saved. [Continue] The password setting is OK, the screen will show you the Setup Warning. If the current password entered does not match the actual current password, the...
.... Set Supervisor Password Enter Current Password [ ] Enter New Password [ ] Confirm New Password [ ] 2. Press Enter. Setup Warning Passwords do not match, the screen will display the following . Type the current password in the Confirm New Password field. 4. If desired, you are done, press F10 to save the changes...the verification is complete after the user presses Enter. Setup Notice Changes have been saved. [Continue] The password setting is OK, the screen will show you the Setup Warning. If the current password entered does not match the actual current password, the...
Service Guide
Page 48
... Item F5/F6 Change Values F9 Setup Default Select Menu Enter Select SubMenu F10 Save and Exit The table below describes the parameters in this screen. Load previous values for all SETUP items. Save Setup Data. 38 Chapter 2 Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save... System Setup and save or discard any changes you made and quit the BIOS Utility. Load default values for all SETUP item. Exit The Exit screen allows you to save your changes.
... Item F5/F6 Change Values F9 Setup Default Select Menu Enter Select SubMenu F10 Save and Exit The table below describes the parameters in this screen. Load previous values for all SETUP items. Save Setup Data. 38 Chapter 2 Parameter Exit Saving Changes Exit Discarding Changes Load Setup Default Discard Changes Save... System Setup and save or discard any changes you made and quit the BIOS Utility. Load default values for all SETUP item. Exit The Exit screen allows you to save your changes.
Service Guide
Page 51
Chapter 2 41 Flash is not connected, the following steps to use the WinFlash Utility: 1. In flash BIOS, the message Please do not remove AC Power Source displays. Double-click the WinFlash executable. 2. A progress screen displays. Plug in the AC power to begin the update. Click OK to continue. 5. 4. WinFlash Utility Perform the following message displays. NOTE: If the AC power is complete when the message Flash programming complete displays.
Chapter 2 41 Flash is not connected, the following steps to use the WinFlash Utility: 1. In flash BIOS, the message Please do not remove AC Power Source displays. Double-click the WinFlash executable. 2. A progress screen displays. Plug in the AC power to begin the update. Click OK to continue. 5. 4. WinFlash Utility Perform the following message displays. NOTE: If the AC power is complete when the message Flash programming complete displays.
Service Guide
Page 52
... the error is generated for unlocking the HDD. Note down this key. 3. An Encode key is displayed, select the Enter Unlock Password option on the screen. 2. The command generates a password which can be used for unlocking utilities. Execute the UnlockHD.EXE file to unlock the HDD as follows: UnlockHD 76943488 4. Password...
... the error is generated for unlocking the HDD. Note down this key. 3. An Encode key is displayed, select the Enter Unlock Password option on the screen. 2. The command generates a password which can be used for unlocking utilities. Execute the UnlockHD.EXE file to unlock the HDD as follows: UnlockHD 76943488 4. Password...
Service Guide
Page 53
From a DOS prompt, execute clnpwd.exe 2. The onscreen message determines whether the function is successful or not. Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: 1. Chapter 2 43 Removing BIOS Passwords: To clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to clean the desired password shown on the screen. Press 1 or 2 to short the RTC_RST point.
From a DOS prompt, execute clnpwd.exe 2. The onscreen message determines whether the function is successful or not. Cleaning BIOS Passwords To clean the User or Supervisor passwords, perform the following steps: 1. Chapter 2 43 Removing BIOS Passwords: To clear the User or Supervisor passwords, open the DIMM door and use a metal instrument to clean the desired password shown on the screen. Press 1 or 2 to short the RTC_RST point.
Service Guide
Page 54
Select the desired boot sequence by entering the corresponding sequence. Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to display the usage screen. 3. Execute BS.exe to be changed without accessing the BIOS. For example, enter BS2 to change the boot sequence to HDD | CD ROM | LAN | Floppy. 44 Chapter 2 To use Boot Sequence Selector, perform the following steps: 1. Enter into DOS. 2.
Select the desired boot sequence by entering the corresponding sequence. Using Boot Sequence Selector The Boot Sequence Selector allows the boot order to display the usage screen. 3. Execute BS.exe to be changed without accessing the BIOS. For example, enter BS2 to change the boot sequence to HDD | CD ROM | LAN | Floppy. 44 Chapter 2 To use Boot Sequence Selector, perform the following steps: 1. Enter into DOS. 2.
Service Guide
Page 55
...screen to confirm completion: • dmitools /r ==> Read dmi string from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): TravelMate xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acer... 01234567890123456789 4). Write UUID to make the new DMI data effective. Write Asset Tag to EEPROM Input: dmitools /wa Acer Asstag NOTE: When using any of the Write options, restart the system to EEPROM (Create UUID from Intel WFM20....
...screen to confirm completion: • dmitools /r ==> Read dmi string from Memory Input: dmitools /r Output: Manufacturer (Type1, Offset04h): Acer Product Name (Type1, Offset05h): TravelMate xxxxx Serial Number (Type1, Offset07h): 01234567890123456789 UUID String (Type1, Offset08h): xxxxxxxx-xxxx-xxxx-xxxx-xxxxxxxxxxxx Asset Tag (Type3, Offset04h): Acer... 01234567890123456789 4). Write UUID to make the new DMI data effective. Write Asset Tag to EEPROM Input: dmitools /wa Acer Asstag NOTE: When using any of the Write options, restart the system to EEPROM (Create UUID from Intel WFM20....
Service Guide
Page 172
... is more than one year old, replace the CMOS battery. 2. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is still not resolved, see "Online Support Information" on page 49). 8. If desktop display resolution is only abnormal in an application, check the...
... is more than one year old, replace the CMOS battery. 2. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD is still not resolved, see "Online Support Information" on page 49). 8. If desktop display resolution is only abnormal in an application, check the...