Service Guide
Page 1
Aspire 5742/5742G/5742Z/5742ZG Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN
Aspire 5742/5742G/5742Z/5742ZG Series Service Guide Service guide files and updates are available on the ACER/CSD web; for more information, please refer to http://csd.acer.com.tw PRINTED IN TAIWAN
Service Guide
Page 2
Date Chapter Updates II Revision History Please refer to the table below for the updates made on Aspire 5741/5741G service guides.
Date Chapter Updates II Revision History Please refer to the table below for the updates made on Aspire 5741/5741G service guides.
Service Guide
Page 15
..., Italy, Netherlands, Spain, Sweden, UK only) • Acer Identity Card • Acer Registration • Acer Updater • eBay® shortcut 2009 • Netflix shortcut (US only) Chapter 1 5 Software Productivity • Acer Backup Manager • Acer ePower Management • Acer eRecovery Management • Adobe® Flash® Player 10 ... (except US, Canada, Hong Kong, Korea) • WildTangent® (US, Canada only) Communication and ISP • Acer Crystal Eye • Microsoft® Silverlight™ • Skype™ • Windows Live™ Essentials -
..., Italy, Netherlands, Spain, Sweden, UK only) • Acer Identity Card • Acer Registration • Acer Updater • eBay® shortcut 2009 • Netflix shortcut (US only) Chapter 1 5 Software Productivity • Acer Backup Manager • Acer ePower Management • Acer eRecovery Management • Adobe® Flash® Player 10 ... (except US, Canada, Hong Kong, Korea) • WildTangent® (US, Canada only) Communication and ISP • Acer Crystal Eye • Microsoft® Silverlight™ • Skype™ • Windows Live™ Essentials -
Service Guide
Page 49
...: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash utility. NOTE: Please use the Flash. Copy the Flash utilities to update the system BIOS Flash ROM. Then boot the system from the bootable diskette. NOTE: If you do not have a crisis recovery diskette at hand, then...
...: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Flash utility. NOTE: Please use the Flash. Copy the Flash utilities to update the system BIOS Flash ROM. Then boot the system from the bootable diskette. NOTE: If you do not have a crisis recovery diskette at hand, then...
Service Guide
Page 50
... Select Menu Enter Select SubMenu F10 Save and Exit 3. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move it down the list, or to move USB HDD to move it up the list. USB CDROM : 6. Press to enter the Setup Menu... order: Rev. 3.5 Item Specific Help 1. Execute the BIOS.BAT batch file to use the DOS Flash Utility: 1. DOS Flash Utility Perform the following steps to update BIOS.
... Select Menu Enter Select SubMenu F10 Save and Exit 3. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move it down the list, or to move USB HDD to move it up the list. USB CDROM : 6. Press to enter the Setup Menu... order: Rev. 3.5 Item Specific Help 1. Execute the BIOS.BAT batch file to use the DOS Flash Utility: 1. DOS Flash Utility Perform the following steps to update BIOS.
Service Guide
Page 51
In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is complete when the message Flash programming complete displays. Click OK to continue. 5. Flash is not connected, the following steps to use the WinFlash Utility: 1. A progress screen displays. 4. Chapter 2 41 Plug in the AC power to begin the update. WinFlash Utility Perform the following message displays. Double-click the WinFlash executable. 2.
In flash BIOS, the message Please do not remove AC Power Source displays. NOTE: If the AC power is complete when the message Flash programming complete displays. Click OK to continue. 5. Flash is not connected, the following steps to use the WinFlash Utility: 1. A progress screen displays. 4. Chapter 2 41 Plug in the AC power to begin the update. WinFlash Utility Perform the following message displays. Double-click the WinFlash executable. 2.
Service Guide
Page 55
...with the hardware before sending to EEPROM (Create UUID from Intel WFM20.pdf) Input: dmitools /wu 5). Write Asset Tag to EEPROM Input: dmitools /wa Acer Asstag NOTE: When using any of the Write options, restart the system to EEPROM Input: dmitools /ws 01234567890123456789 4). Boot into DOS. 2. The following .... Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM to eeprom (max. 32 characters) The following steps: 1. To update the DMI Pool, perform the following examples show the commands and the corresponding output information.
...with the hardware before sending to EEPROM (Create UUID from Intel WFM20.pdf) Input: dmitools /wu 5). Write Asset Tag to EEPROM Input: dmitools /wa Acer Asstag NOTE: When using any of the Write options, restart the system to EEPROM Input: dmitools /ws 01234567890123456789 4). Boot into DOS. 2. The following .... Using DMITools The DMI (Desktop Management Interface) Tool copies BIOS information to EEPROM to eeprom (max. 32 characters) The following steps: 1. To update the DMI Pool, perform the following examples show the commands and the corresponding output information.
Service Guide
Page 172
... 49. 4. If desktop display resolution is too dim at a time to correct the problem. 1. Click and drag the Resolution slider to the previous version if updated. 7. If the computer is missing from the operating system DVD and follow the onscreen prompts. 11. If HDD information is more than one at a time...
... 49. 4. If desktop display resolution is too dim at a time to correct the problem. 1. Click and drag the Resolution slider to the previous version if updated. 7. If the computer is missing from the operating system DVD and follow the onscreen prompts. 11. If HDD information is more than one at a time...
Service Guide
Page 175
..., see "Online Support Information" on the Playback tab and select Show Disabled Devices (clear by default). 7. Follow the onscreen prompts to the previous version, if updated recently. 4. Sound Problems If sound problems are experienced, perform the following actions one at a time to determine that: • The device is properly installed. •...
..., see "Online Support Information" on the Playback tab and select Show Disabled Devices (clear by default). 7. Follow the onscreen prompts to the previous version, if updated recently. 4. Sound Problems If sound problems are experienced, perform the following actions one at a time to determine that: • The device is properly installed. •...
Service Guide
Page 184
... still not resolved, see Windows Help and Support. 10. Remove and reinstall the mouse driver. 12. Try an alternative program to the previous version if updated recently. 11. Run the Event Viewer to determine that: • The device is properly installed. See the mouse user manual. 3. Restart the computer. 6. Check the...
... still not resolved, see Windows Help and Support. 10. Remove and reinstall the mouse driver. 12. Try an alternative program to the previous version if updated recently. 11. Run the Event Viewer to determine that: • The device is properly installed. See the mouse user manual. 3. Restart the computer. 6. Check the...
Service Guide
Page 207
.... Save ROM file (file name: PEW71x64.fd) to have the AC adapter and Battery present. Press Fn + ESC button then plug in the same directory. 3. Update the latest version BIOS for enable BIOS Recovery process when system is strongly recommended to the root directory of BIOS. BIOS Recovery Hotkey: The system...
.... Save ROM file (file name: PEW71x64.fd) to have the AC adapter and Battery present. Press Fn + ESC button then plug in the same directory. 3. Update the latest version BIOS for enable BIOS Recovery process when system is strongly recommended to the root directory of BIOS. BIOS Recovery Hotkey: The system...
Service Guide
Page 289
...hesitate to communicate these purposes, we offer, accompanied by a list of telephone, fax and email contacts for all your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. and password. In the Technical Information section you can be obtained ...this website are a distributor, dealer, ASP or TPM, please refer your technical queries to us. Also contained on all models • Bios updates • Software utilities • Spare parts lists • TABs (Technical Announcement Bulletin) For these to your technical queries. We are always...
...hesitate to communicate these purposes, we offer, accompanied by a list of telephone, fax and email contacts for all your local Acer branch office. Acer Branch Offices and Regional Business Units may access our website. and password. In the Technical Information section you can be obtained ...this website are a distributor, dealer, ASP or TPM, please refer your technical queries to us. Also contained on all models • Bios updates • Software utilities • Spare parts lists • TABs (Technical Announcement Bulletin) For these to your technical queries. We are always...