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... (who you have added to the public destination list and who have access to HP Network ScanJet 5 Utility) can include combinations of the supported LAN fax products is installed on the list. 1 Introducing the HP Network ScanJet 5 Scanner Overview The HP Network ScanJet 5 scanner converts black and white documents, drawings, and photographs into an electronic form and sends them as e-mail attachments...
... (who you have added to the public destination list and who have access to HP Network ScanJet 5 Utility) can include combinations of the supported LAN fax products is installed on the list. 1 Introducing the HP Network ScanJet 5 Scanner Overview The HP Network ScanJet 5 scanner converts black and white documents, drawings, and photographs into an electronic form and sends them as e-mail attachments...
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..., and photos Software • User software • HP Network ScanJet 5 Utility allows user to define destinations and user scanner settings. • PaperPort software can be installed by users to receive, view, and manipulate documents scanned with the Network ScanJet 5 scanner. • Administrator software • HP JetAdmin software allows network administrators to quickly configure scanners and their associated users pools, print queues...
..., and photos Software • User software • HP Network ScanJet 5 Utility allows user to define destinations and user scanner settings. • PaperPort software can be installed by users to receive, view, and manipulate documents scanned with the Network ScanJet 5 scanner. • Administrator software • HP JetAdmin software allows network administrators to quickly configure scanners and their associated users pools, print queues...
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Figure 1 HP Network ScanJet 5 Scanner Components The following illustrations identify the components of the scanner. Figure 2 A Control Panel B Automatic Document Feeder (ADF) C Scanner Unit A ADF B Scanner Glass C Document Setmark 12 Introducing the HP Network ScanJet 5 Scanner EN
Figure 1 HP Network ScanJet 5 Scanner Components The following illustrations identify the components of the scanner. Figure 2 A Control Panel B Automatic Document Feeder (ADF) C Scanner Unit A ADF B Scanner Glass C Document Setmark 12 Introducing the HP Network ScanJet 5 Scanner EN
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A Automatic Document Feeder B Scanner C Documentation D CD-ROM E Scanner Power Cord 14 Introducing the HP Network ScanJet 5 Scanner EN Figure 4 HP Network ScanJet 5 Scanner Package Contents The following illustrations identify the package contents of the scanner.
A Automatic Document Feeder B Scanner C Documentation D CD-ROM E Scanner Power Cord 14 Introducing the HP Network ScanJet 5 Scanner EN Figure 4 HP Network ScanJet 5 Scanner Package Contents The following illustrations identify the package contents of the scanner.
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... User Rights box, assign a default user permission. • Receive only-Allows the user to receive only documents from HP Network ScanJet 5 scanners. • Full access-Allows the user to receive documents and also to send to identify the user on this dialog box. The Available Users box lists, by... the network scanner. The Control Panel Users box on the network. These settings will be applied to ...
... User Rights box, assign a default user permission. • Receive only-Allows the user to receive only documents from HP Network ScanJet 5 scanners. • Full access-Allows the user to receive documents and also to send to identify the user on this dialog box. The Available Users box lists, by... the network scanner. The Control Panel Users box on the network. These settings will be applied to ...
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... Configuration 25 A fax server must be configured and then selected for the scanner before a user can use for a configuration reference. The Lan Fax Configuration dialog box is an example you can scan a document to supply the first part of the Configuration dialog box. For Biscom servers...on the Faxes tab, click Configure to define the print queue associated with the scanner. 7 Click OK. See the HP Network ScanJet 5 Scanner web page (http://www.hp.com/go/network-scanning) or contact an authorized HP dealer for the LAN fax that is the name used in the Biscom administration software...
... Configuration 25 A fax server must be configured and then selected for the scanner before a user can use for a configuration reference. The Lan Fax Configuration dialog box is an example you can scan a document to supply the first part of the Configuration dialog box. For Biscom servers...on the Faxes tab, click Configure to define the print queue associated with the scanner. 7 Click OK. See the HP Network ScanJet 5 Scanner web page (http://www.hp.com/go/network-scanning) or contact an authorized HP dealer for the LAN fax that is the name used in the Biscom administration software...
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...the log, click OK. Displaying the Activity Log The activity log displays the last 128 activities logged for the currently selected scanner. To display the accounting information 1 On the Tools tab of the Properties dialog box, click the Reports icon. 2 ... the last 128 internal scanner events (such as errors and failures) logged for the currently selected scanner. Displaying Accounting Information The accounting report displays the following totals for each configured user: distributed documents, distributed pages, scanned documents, scanned pages, faxed documents, faxed pages, total ...
...the log, click OK. Displaying the Activity Log The activity log displays the last 128 activities logged for the currently selected scanner. To display the accounting information 1 On the Tools tab of the Properties dialog box, click the Reports icon. 2 ... the last 128 internal scanner events (such as errors and failures) logged for the currently selected scanner. Displaying Accounting Information The accounting report displays the following totals for each configured user: distributed documents, distributed pages, scanned documents, scanned pages, faxed documents, faxed pages, total ...
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Messages are displayed in HP Network ScanJet 5 Utility when an error occurs while the user is using the PaperPort software as their inbox, problems may occur and error messages may encounter, that... messages, together with recommended actions, are status or information messages. Most of the messages displayed on the control panel of the scanner are described in this document and in the HP Network ScanJet 5 Scanner User's Guide. • In the administrative software. 4 Troubleshooting and Error Messages Overview This chapter describes problems that can occur during an administrative...
Messages are displayed in HP Network ScanJet 5 Utility when an error occurs while the user is using the PaperPort software as their inbox, problems may occur and error messages may encounter, that... messages, together with recommended actions, are status or information messages. Most of the messages displayed on the control panel of the scanner are described in this document and in the HP Network ScanJet 5 Scanner User's Guide. • In the administrative software. 4 Troubleshooting and Error Messages Overview This chapter describes problems that can occur during an administrative...
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...is not Working Make sure of the following paragraphs. If the problem persists, call HP Support Services. If this happens, switch the on . • The scanner is connected to the network. • The scanner is unlocked. Scanned Image Quality is Poor If scanned pages are blank, white, or... see if the rollers, scanner glass, or delivery guide are met, turn the scanner off, wait 30 seconds, and turn the scanner back on the scanner glass. Scanner Troubleshooting If you try to scan a document when the scanner is locked, it will emit a harsh, grinding sound. Scanner is not already on to...
...is not Working Make sure of the following paragraphs. If the problem persists, call HP Support Services. If this happens, switch the on . • The scanner is connected to the network. • The scanner is unlocked. Scanned Image Quality is Poor If scanned pages are blank, white, or... see if the rollers, scanner glass, or delivery guide are met, turn the scanner off, wait 30 seconds, and turn the scanner back on the scanner glass. Scanner Troubleshooting If you try to scan a document when the scanner is locked, it will emit a harsh, grinding sound. Scanner is not already on to...
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...if the HP Network ScanJet 5 scanner service (daemon) is active. Check if the HP Network ScanJet 5 scanner has the correct permissions in the specified path. clock has been set correctly. Check if the maximum available disk space for the scanner Check if the server date and time Internal Error document could not... be created in creating or opening a file on the server disk. Check if the HP Network ScanJet 5 has create and write permissions in the specified ...
...if the HP Network ScanJet 5 scanner service (daemon) is active. Check if the HP Network ScanJet 5 scanner has the correct permissions in the specified path. clock has been set correctly. Check if the maximum available disk space for the scanner Check if the server date and time Internal Error document could not... be created in creating or opening a file on the server disk. Check if the HP Network ScanJet 5 has create and write permissions in the specified ...
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... problem persists, call HP Support Service. 4 Troubleshooting EN Troubleshooting and Error Messages 55 If the problem persists, reboot the HP Network ScanJet 5 scanner. 175 No Data on Channel (err) The connection between the HP Network ScanJet 5 scanner and the named object was cut off during validation from the server. Check the LAN cable. Try sending the document again. resource database...
... problem persists, call HP Support Service. 4 Troubleshooting EN Troubleshooting and Error Messages 55 If the problem persists, reboot the HP Network ScanJet 5 scanner. 175 No Data on Channel (err) The connection between the HP Network ScanJet 5 scanner and the named object was cut off during validation from the server. Check the LAN cable. Try sending the document again. resource database...
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..." at the beginning of this chapter. Actions Power cycle the scanner. Scanner Errors Error Message Error Description 201 An error has occurred initializing Scanner Error the scanner. HP Network ScanJet 5 halted 202 Scanner Error Scanner not connected Communication problems exist with the scanner. 203 Scanner Error No Paper Feeder The Automatic Document Feeder (ADF) cable is open ! If the problem persists call...
..." at the beginning of this chapter. Actions Power cycle the scanner. Scanner Errors Error Message Error Description 201 An error has occurred initializing Scanner Error the scanner. HP Network ScanJet 5 halted 202 Scanner Error Scanner not connected Communication problems exist with the scanner. 203 Scanner Error No Paper Feeder The Automatic Document Feeder (ADF) cable is open ! If the problem persists call...
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Check if the server disk is correct. Check if the maximum available disk space for a document. An error has been detected while sending data to a user. The scanner cannot generate a unique filename for the workarea owner has been reached. The scanning job has been canceled. Check ... data from a fax server. Actions Check the LAN cable. Check if the scanner has create and write permissions in the HP JetAdmin software. If the destination is an e-mail address, check if the HP Network ScanJet 5 Scanner servic (daemon) has been upgraded to a value back in an NT or LANServer...
Check if the server disk is correct. Check if the maximum available disk space for a document. An error has been detected while sending data to a user. The scanner cannot generate a unique filename for the workarea owner has been reached. The scanning job has been canceled. Check ... data from a fax server. Actions Check the LAN cable. Check if the scanner has create and write permissions in the HP JetAdmin software. If the destination is an e-mail address, check if the HP Network ScanJet 5 Scanner servic (daemon) has been upgraded to a value back in an NT or LANServer...
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... Full Check if the server is running . Check that the scanner is configured correctly in an NT or LANServer No Data On Channel environment, check if the HP (err) Network ScanJet 5 scanner service (daemon) is heavy traffic on Connections Timed while trying to send a document or the LAN. while trying to be validated by the server...
... Full Check if the server is running . Check that the scanner is configured correctly in an NT or LANServer No Data On Channel environment, check if the HP (err) Network ScanJet 5 scanner service (daemon) is heavy traffic on Connections Timed while trying to send a document or the LAN. while trying to be validated by the server...
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... is not enabled. Your fax document was unable to run the software. found. 74 Troubleshooting and Error Messages EN Please verify it . Verify the rights to access the file. initialized. The following The HP Network ScanJet 5 Utility Check if the software...document could not be initialized. Make sure the fax server is a Novell NetWare user. The file maybe corrupt. E-mail functionality is installed correctly. Make sure there are enough system resources available to its destination. which does not exist. The currently selected user is configured correctly on the scanner...
... is not enabled. Your fax document was unable to run the software. found. 74 Troubleshooting and Error Messages EN Please verify it . Verify the rights to access the file. initialized. The following The HP Network ScanJet 5 Utility Check if the software...document could not be initialized. Make sure the fax server is a Novell NetWare user. The file maybe corrupt. E-mail functionality is installed correctly. Make sure there are enough system resources available to its destination. which does not exist. The currently selected user is configured correctly on the scanner...
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...version of files. You can view all the annotations supported in this or run a disk diagnostic utility to accept General a page from your scanner. Then follow the instructions on the screen. If not, quit other than by upgrading your copy of PaperPort. For more information about making... to fix it with the PaperPort software. Please scan this version of the PaperPort software, contact HP. You can run MAXFIX.EXE. The target application cannot handle the current document. The image data being unpacked General is either Desktop damaged or missing. This item contains one ...
...version of files. You can view all the annotations supported in this or run a disk diagnostic utility to accept General a page from your scanner. Then follow the instructions on the screen. If not, quit other than by upgrading your copy of PaperPort. For more information about making... to fix it with the PaperPort software. Please scan this version of the PaperPort software, contact HP. You can run MAXFIX.EXE. The target application cannot handle the current document. The image data being unpacked General is either Desktop damaged or missing. This item contains one ...
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A Specifications HP ScanJet 5 Scanner Specifications Feature Scanner Type Maximum Document Size Scanning Element Light Source Interface Optical Resolution Scanning Speed (text mode) Image Processing Options AC Line Voltage Power Consumption Weight ADF Capacity Duty Cycle Specification Flatbed 216 x 297 mm (8.5 x 11.7 inches) Charged-coupled device Xenon lamp LAN: Ethernet or Token Ring 300 dpi 15 pages per minute Text, Photo, Text & Photo 100-240 VAC, 50-60 Hz 70 W maximum About 15.2 kg 50 page maximum 10,000 pages per month EN Specifications 87
A Specifications HP ScanJet 5 Scanner Specifications Feature Scanner Type Maximum Document Size Scanning Element Light Source Interface Optical Resolution Scanning Speed (text mode) Image Processing Options AC Line Voltage Power Consumption Weight ADF Capacity Duty Cycle Specification Flatbed 216 x 297 mm (8.5 x 11.7 inches) Charged-coupled device Xenon lamp LAN: Ethernet or Token Ring 300 dpi 15 pages per minute Text, Photo, Text & Photo 100-240 VAC, 50-60 Hz 70 W maximum About 15.2 kg 50 page maximum 10,000 pages per month EN Specifications 87
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...-sized paper 11 accessories 93, 94 accounting information 26, 32 Activity log 32 adding distribution lists 27 fax destinations 25 network environments 18 printers 23 users 21 ADF (Automatic Document Feeder) 11, 13, 87 ADF, paper jams 41 administrative software 11, 15, 61, 62 Administrator's Guide 93 ... 94 busy, PaperPort, error message 84 C cabling problems 46 calibration file error message 82 CDs 93, 94 character recognition 11 cleaning scanner 35 clearing paper jams 41 client environments 10, 15 Clipboard error message 82 coaxial cable 11 communication error 46, 62 CompuServe 94 configuration...
...-sized paper 11 accessories 93, 94 accounting information 26, 32 Activity log 32 adding distribution lists 27 fax destinations 25 network environments 18 printers 23 users 21 ADF (Automatic Document Feeder) 11, 13, 87 ADF, paper jams 41 administrative software 11, 15, 61, 62 Administrator's Guide 93 ... 94 busy, PaperPort, error message 84 C cabling problems 46 calibration file error message 82 CDs 93, 94 character recognition 11 cleaning scanner 35 clearing paper jams 41 client environments 10, 15 Clipboard error message 82 coaxial cable 11 communication error 46, 62 CompuServe 94 configuration...
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... e-mail 80 lower rollers ordering 93 replacing 37 M mail, electronic 9 maintenance 29 maximum document size 87 memory errors 50 memory, errors 45, 62, 83 messages error, control panel 45 error, HP Network ScanJet 5 Utility 72 error, network 48 error, PaperPort 82 scanner, error 39 Microsoft Windows SEE Windows MIME e-mail attachments 69 MS Mail 81 multiple...
... e-mail 80 lower rollers ordering 93 replacing 37 M mail, electronic 9 maintenance 29 maximum document size 87 memory errors 50 memory, errors 45, 62, 83 messages error, control panel 45 error, HP Network ScanJet 5 Utility 72 error, network 48 error, PaperPort 82 scanner, error 39 Microsoft Windows SEE Windows MIME e-mail attachments 69 MS Mail 81 multiple...
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... 18 error messages 39 maintenance 29 naming 18 overheats 40 re-initializing 33 resetting 33 specifications 87 troubleshooting 40 upgrading 34 scanner SEE ALSO HP Network ScanJet 5 scanning documents 9 self-test error 45 sending documents 9, 21 servers fax servers 25 file servers 10, 18 service information 91, 94, 97 service offices, worldwide 97 Setmark 13 size...
... 18 error messages 39 maintenance 29 naming 18 overheats 40 re-initializing 33 resetting 33 specifications 87 troubleshooting 40 upgrading 34 scanner SEE ALSO HP Network ScanJet 5 scanning documents 9 self-test error 45 sending documents 9, 21 servers fax servers 25 file servers 10, 18 service information 91, 94, 97 service offices, worldwide 97 Setmark 13 size...