Service Manual
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... 1 Troubleshooting 1-1 Introduction 1-2 Troubleshooting System Error Codes 1-2 Performing a Service Test on a Failed Assembly 1-3 Performing the Necessary Service Calibrations 1-3 Solving Image Quality Problems 1-3 Front-Panel LEDs Flash Briefly at Power ON & Nothing Else Happens 1-4 The Printer does not Power ON 1-5 ALL the... High Density Prints Using Coated Media 1-10 Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers 1-11 Scratches on prints done on NTP, Vellum and HP High Gloss media 1-11 Banding at variable ...
... 1 Troubleshooting 1-1 Introduction 1-2 Troubleshooting System Error Codes 1-2 Performing a Service Test on a Failed Assembly 1-3 Performing the Necessary Service Calibrations 1-3 Solving Image Quality Problems 1-3 Front-Panel LEDs Flash Briefly at Power ON & Nothing Else Happens 1-4 The Printer does not Power ON 1-5 ALL the... High Density Prints Using Coated Media 1-10 Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers 1-11 Scratches on prints done on NTP, Vellum and HP High Gloss media 1-11 Banding at variable ...
Service Manual
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... Error Codes 2-1 Introduction 2-2 Continuable and Non-Continuable Error Codes 2-2 System Error Codes During Initialization 2-18 HP No.80 Ink Supplies Troubleshooting 3-1 What are HP No.80 Supplies? 3-2 Ink Cartridges 3-2 Printheads and Printhead Cleaners 3-2 Identifying the Components 3-3 General Information About HP No.80 Supplies 3-4 Some General Precautions When Handling HP ... Messages While Printing 3-13 Printhead Status Messages While Replacing 3-15 Summary of Solving HP No.80 Supplies Problems 3-17 Carriage Interconnect Wiper 3-18 4 HP DesignJets 1050C and 1055CM Printers Service Manual
... Error Codes 2-1 Introduction 2-2 Continuable and Non-Continuable Error Codes 2-2 System Error Codes During Initialization 2-18 HP No.80 Ink Supplies Troubleshooting 3-1 What are HP No.80 Supplies? 3-2 Ink Cartridges 3-2 Printheads and Printhead Cleaners 3-2 Identifying the Components 3-3 General Information About HP No.80 Supplies 3-4 Some General Precautions When Handling HP ... Messages While Printing 3-13 Printhead Status Messages While Replacing 3-15 Summary of Solving HP No.80 Supplies Problems 3-17 Carriage Interconnect Wiper 3-18 4 HP DesignJets 1050C and 1055CM Printers Service Manual
Service Manual
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... Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers 1-11 Scratches on prints done on NTP, Vellum and HP High Gloss media 1-11 Banding at variable extreme environmental conditions 1-12 Banding due to Navigate through the Front-Panel Menu 1-15 Service Configuration Print 1-19 HP DesignJets 1050C and 1055CM Printers...
... Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers 1-11 Scratches on prints done on NTP, Vellum and HP High Gloss media 1-11 Banding at variable extreme environmental conditions 1-12 Banding due to Navigate through the Front-Panel Menu 1-15 Service Configuration Print 1-19 HP DesignJets 1050C and 1055CM Printers...
Service Manual
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... have an error code which you . 1-2 HP DesignJets 1050C and 1055CM Printers Service Manual Check firmware in this information, HP Support Personnel cannot help you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. NOTE Troubleshooting System Error Codes Chapter 2 - When reporting the error, have an error which is not documented in Utilities / Statistics / Code rev. Without...
... have an error code which you . 1-2 HP DesignJets 1050C and 1055CM Printers Service Manual Check firmware in this information, HP Support Personnel cannot help you cannot resolve, then report the error to the HP Response Center or the nearest HP Support Office. NOTE Troubleshooting System Error Codes Chapter 2 - When reporting the error, have an error which is not documented in Utilities / Statistics / Code rev. Without...
Service Manual
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...capacity of Carriage cycles or the last System Error Code that was performed or not. In this area you can find information on certain calibrations that the Printer is using Non-HP Cartridges. In this area you can find information on the Printer. n Maintenance - n General Configuration - In...Printhead problems and even knowing if the Printheads have been performed on the configuration of the JetDirect Card. 1-20 HP DesignJets 1050C and 1055CM Printers Service Manual In this area you can find all the information regarding the Printheads, for example, the part ...
...capacity of Carriage cycles or the last System Error Code that was performed or not. In this area you can find information on certain calibrations that the Printer is using Non-HP Cartridges. In this area you can find information on the Printer. n Maintenance - n General Configuration - In...Printhead problems and even knowing if the Printheads have been performed on the configuration of the JetDirect Card. 1-20 HP DesignJets 1050C and 1055CM Printers Service Manual In this area you can find all the information regarding the Printheads, for example, the part ...
Service Manual
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System Error Codes 221 System Error Codes 2-2 0000D8 XXXXXXXX (Non-Continuable) 2-3 01002D (Non-Continuable) 2-3 010020 (Non-Continuable) 2-3 010021 (Non-Continuable) 2-4 010023 (Non-Continuable) 2-4 010040 2-5 010041 2-5 010042 2-6 010050 XXXXXXXX (Non-Continuable) 2-6 01009X (Continuable) 2-7 ... 0A0030 2-14 0A0040 2-14 0A0050 (Non-Continuable) 2-15 0A0060 (Non-Continuable) 2-15 0A0070 (Continuable) 2-16 0C0030 2-16 0C0032 (Continuable) 2-17 0C1000 2-17 0C1001 2-17 System Error Codes During Initialization 2-18 HP DesignJets 1050C and 1055CM Printers Service Manual 2-1
System Error Codes 221 System Error Codes 2-2 0000D8 XXXXXXXX (Non-Continuable) 2-3 01002D (Non-Continuable) 2-3 010020 (Non-Continuable) 2-3 010021 (Non-Continuable) 2-4 010023 (Non-Continuable) 2-4 010040 2-5 010041 2-5 010042 2-6 010050 XXXXXXXX (Non-Continuable) 2-6 01009X (Continuable) 2-7 ... 0A0030 2-14 0A0040 2-14 0A0050 (Non-Continuable) 2-15 0A0060 (Non-Continuable) 2-15 0A0070 (Continuable) 2-16 0C0030 2-16 0C0032 (Continuable) 2-17 0C1000 2-17 0C1001 2-17 System Error Codes During Initialization 2-18 HP DesignJets 1050C and 1055CM Printers Service Manual 2-1
Service Manual
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... recommended action at a time and check if the error code has disappeared. n The Current configuration sheet. When reporting the System Error Code, make sure that you to continue working with a Continuable Error Code, an on-site visit should still be planned to troubleshoot the problem. 2-2 HP DesignJets 1050C and 1055CM Printers Service Manual Even though the customer can press Enter...
... recommended action at a time and check if the error code has disappeared. n The Current configuration sheet. When reporting the System Error Code, make sure that you to continue working with a Continuable Error Code, an on-site visit should still be planned to troubleshoot the problem. 2-2 HP DesignJets 1050C and 1055CM Printers Service Manual Even though the customer can press Enter...
Service Manual
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... gone before replacing another component. HP DesignJets 1050C and 1055CM Printers Service Manual 2-3 System Error Codes System Error: 0000D8 XXXXXXXX (Non-Continuable) Problem Description: External Library Error. Using this procedure you will be able to System Error Code 070100. Reconnect the power cord and power On the Printer and check if the Error Code has been resolved. System Error: 010020 (Non-Continuable) Problem Description...
... gone before replacing another component. HP DesignJets 1050C and 1055CM Printers Service Manual 2-3 System Error Codes System Error: 0000D8 XXXXXXXX (Non-Continuable) Problem Description: External Library Error. Using this procedure you will be able to System Error Code 070100. Reconnect the power cord and power On the Printer and check if the Error Code has been resolved. System Error: 010020 (Non-Continuable) Problem Description...
Service Manual
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... OFF, disconnect the power cord and Replace the Flash DIMMs (Memory Modules). System Error: 010023 (Non-Continuable) Problem Description: EEROM Test failure. n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. 2-4 HP DesignJets 1050C and 1055CM Printers Service Manual System Error Codes System Error: 010021 (Non-Continuable) Problem Description: Memory DRAM DIMM Test failure. Reconnect the power...
... OFF, disconnect the power cord and Replace the Flash DIMMs (Memory Modules). System Error: 010023 (Non-Continuable) Problem Description: EEROM Test failure. n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. 2-4 HP DesignJets 1050C and 1055CM Printers Service Manual System Error Codes System Error: 010021 (Non-Continuable) Problem Description: Memory DRAM DIMM Test failure. Reconnect the power...
Service Manual
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...Error Codes System Error: 010040 Problem Description: Error in Scan-axis Encoder quadrature. Corrective Action: Try the following : n Check that the Paper-Axis Motor cable is NOT broken or damaged. WARNING Only replace one component at a time and check if the error has gone before replacing another component. HP DesignJets 1050C and 1055CM Printers... Service Manual 2-5 WARNING Only replace one component at a time and check if the error has gone before replacing ...
...Error Codes System Error: 010040 Problem Description: Error in Scan-axis Encoder quadrature. Corrective Action: Try the following : n Check that the Paper-Axis Motor cable is NOT broken or damaged. WARNING Only replace one component at a time and check if the error has gone before replacing another component. HP DesignJets 1050C and 1055CM Printers... Service Manual 2-5 WARNING Only replace one component at a time and check if the error has gone before replacing ...
Service Manual
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... information, HP Support Personnel cannot help you. 2-6 HP DesignJets 1050C and 1055CM Printers Service Manual WARNING Only replace one component at a time and check if the error has gone before replacing another component. System Error: 010050 XXXXXXXX (Non-Continuable) Problem Description: PostScript Processing Error. n Model and Serial Number of the printer. Without this procedure you supply the full Error Code (including...
... information, HP Support Personnel cannot help you. 2-6 HP DesignJets 1050C and 1055CM Printers Service Manual WARNING Only replace one component at a time and check if the error has gone before replacing another component. System Error: 010050 XXXXXXXX (Non-Continuable) Problem Description: PostScript Processing Error. n Model and Serial Number of the printer. Without this procedure you supply the full Error Code (including...
Service Manual
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... 8 numbers where applicable) and the firmware version. NOTE When reporting the System Error Code, make sure that the Paper-Axis Motor cable is using (See Note below ). HP DesignJets 1050C and 1055CM Printers Service Manual 2-7 n Replace the Paper-Axis Motor ⇒ Page 8-12. n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. n The Service Configuration...
... 8 numbers where applicable) and the firmware version. NOTE When reporting the System Error Code, make sure that the Paper-Axis Motor cable is using (See Note below ). HP DesignJets 1050C and 1055CM Printers Service Manual 2-7 n Replace the Paper-Axis Motor ⇒ Page 8-12. n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. n The Service Configuration...
Service Manual
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... firmly inwards and checking that the two installation screws are completely tightened. n Update the EIO Card firmware. 2-8 HP DesignJets 1050C and 1055CM Printers Service Manual System Error Codes System Error: 04Cxxx Problem Description: EIO Accessories (EIO Card/Hard Disk Drive) Error. Remove the Hard Disk Drive (if installed) and make sure that the EIO card is from a third...
... firmly inwards and checking that the two installation screws are completely tightened. n Update the EIO Card firmware. 2-8 HP DesignJets 1050C and 1055CM Printers Service Manual System Error Codes System Error: 04Cxxx Problem Description: EIO Accessories (EIO Card/Hard Disk Drive) Error. Remove the Hard Disk Drive (if installed) and make sure that the EIO card is from a third...
Service Manual
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System Error Codes System Error: 060301 Problem Description: One of the Printheads has gone above the maximum Temperature). n Perform the Electronic Systems Test ⇒ Page 4-5. Magenta Printhead Failed. HP DesignJets 1050C and 1055CM Printers Service Manual 2-9 System Error: Problem Description: 060305 0000000X Thermal Shutdown error (one of the Printheads has an ... exactly which component failed. n Make sure that the Trailing Cable is connected correctly. n If the error code continues, replace the Electronics Module ⇒ Page 8-25. Yellow Printhead Failed.
System Error Codes System Error: 060301 Problem Description: One of the Printheads has gone above the maximum Temperature). n Perform the Electronic Systems Test ⇒ Page 4-5. Magenta Printhead Failed. HP DesignJets 1050C and 1055CM Printers Service Manual 2-9 System Error: Problem Description: 060305 0000000X Thermal Shutdown error (one of the Printheads has an ... exactly which component failed. n Make sure that the Trailing Cable is connected correctly. n If the error code continues, replace the Electronics Module ⇒ Page 8-25. Yellow Printhead Failed.
Service Manual
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... to position the Mark Encoder ⇒ Page 4-37). Using this procedure you will be able to determine exactly which component failed. 2-10 HP DesignJets 1050C and 1055CM Printers Service Manual n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. n Clean the Line Sensor (located on the Printheads and in finding the Mark Encoder...
... to position the Mark Encoder ⇒ Page 4-37). Using this procedure you will be able to determine exactly which component failed. 2-10 HP DesignJets 1050C and 1055CM Printers Service Manual n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. n Clean the Line Sensor (located on the Printheads and in finding the Mark Encoder...
Service Manual
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... Office, stating the following : n Make sure that you . System Error: 070100 XXXXXXXX (Non-Continuable) Problem Description: Firmware Error. HP DesignJets 1050C and 1055CM Printers Service Manual 2-11 Corrective Action: Try the following information. n Replace the Electronics Module ⇒ Page 8-25. NOTE When reporting the System Error Code, make sure that the Ambient temperature is using (See Note below...
... Office, stating the following : n Make sure that you . System Error: 070100 XXXXXXXX (Non-Continuable) Problem Description: Firmware Error. HP DesignJets 1050C and 1055CM Printers Service Manual 2-11 Corrective Action: Try the following information. n Replace the Electronics Module ⇒ Page 8-25. NOTE When reporting the System Error Code, make sure that the Ambient temperature is using (See Note below...
Service Manual
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... to make sure that the Hard Disk Drive is functioning correctly. n Once the Error Code has been solved, print an Internal Demo Print to System Error Code 070100. n If the Error code continues to troubleshoot the problem. 2-12 HP DesignJets 1050C and 1055CM Printers Service Manual n If the Error Code disappeared after initialization, then replace the Electronics Module ⇒ Page 8-25. Corrective...
... to make sure that the Hard Disk Drive is functioning correctly. n Once the Error Code has been solved, print an Internal Demo Print to System Error Code 070100. n If the Error code continues to troubleshoot the problem. 2-12 HP DesignJets 1050C and 1055CM Printers Service Manual n If the Error Code disappeared after initialization, then replace the Electronics Module ⇒ Page 8-25. Corrective...
Service Manual
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...Pressurizing the Air System. Corrective Action: Try the following : n Replace ONE Ink Cartridge at a time, checking if the error code disappears. Replace the complete APS ⇒ Page 8-20. Using this procedure you will be able to determine exactly which component... if the error code disappears. n Check all the cables of the APS and Tubes System and make sure they are correctly connected and are NOT damaged. n Faulty APS Sensor, APS Valve or APS Pump. HP DesignJets 1050C and 1055CM Printers Service Manual 2-13 System Error Codes System Error: 0A0000 Problem...
...Pressurizing the Air System. Corrective Action: Try the following : n Replace ONE Ink Cartridge at a time, checking if the error code disappears. Replace the complete APS ⇒ Page 8-20. Using this procedure you will be able to determine exactly which component... if the error code disappears. n Check all the cables of the APS and Tubes System and make sure they are correctly connected and are NOT damaged. n Faulty APS Sensor, APS Valve or APS Pump. HP DesignJets 1050C and 1055CM Printers Service Manual 2-13 System Error Codes System Error: 0A0000 Problem...
Service Manual
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...they are correctly connected and are NOT pinched or damaged. Replace the complete APS ⇒ Page 8-20. 2-14 HP DesignJets 1050C and 1055CM Printers Service Manual Also inspect ALL Ink Cartridges for any signs of leaking (the bottom valve of the APS and make... pinched or damaged. Replace the complete APS ⇒ Page 8-20. System Error: 0A0040 Problem Description: Ink Tubes Initialization Failure Due to Low Air Pressure. System Error Codes System Error: 0A0020 Problem Description: Error in Depressurizing Air System. n Faulty APS Sensor or APS Valve. n Check...
...they are correctly connected and are NOT pinched or damaged. Replace the complete APS ⇒ Page 8-20. 2-14 HP DesignJets 1050C and 1055CM Printers Service Manual Also inspect ALL Ink Cartridges for any signs of leaking (the bottom valve of the APS and make... pinched or damaged. Replace the complete APS ⇒ Page 8-20. System Error: 0A0040 Problem Description: Ink Tubes Initialization Failure Due to Low Air Pressure. System Error Codes System Error: 0A0020 Problem Description: Error in Depressurizing Air System. n Faulty APS Sensor or APS Valve. n Check...
Service Manual
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... detected a leak in the Tubes System after the life of the System. Power OFF the Printer and allow the Printer to condensation in the Printer. n If the Error Code reappears, replace the complete Tubes System (SRK) ⇒ Page 8-53. HP DesignJets 1050C and 1055CM Printers Service Manual 2-15 Corrective Action: Try the following : n The leak detector could have been...
... detected a leak in the Tubes System after the life of the System. Power OFF the Printer and allow the Printer to condensation in the Printer. n If the Error Code reappears, replace the complete Tubes System (SRK) ⇒ Page 8-53. HP DesignJets 1050C and 1055CM Printers Service Manual 2-15 Corrective Action: Try the following : n The leak detector could have been...