Service Manual
Page 5
...area fills 1-13 Solving Media-Handling Problems 1-14 How to Ink Cartridge replacement while printing 1-12 Long term bleed and hue shift on HP High Gloss media 1-12 Lower image gloss directly after printing on HP High Gloss Photo Paper 1-13 34" Rice Paper not supported 1-13 Cut...marks on prints done on HP High Gloss media 1-9 Printhead Crashes/Smears on High Density Prints Using Coated Media 1-10 Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers 1-11 Scratches on prints done on NTP, Vellum and HP High Gloss media 1-11...
...area fills 1-13 Solving Media-Handling Problems 1-14 How to Ink Cartridge replacement while printing 1-12 Long term bleed and hue shift on HP High Gloss media 1-12 Lower image gloss directly after printing on HP High Gloss Photo Paper 1-13 34" Rice Paper not supported 1-13 Cut...marks on prints done on HP High Gloss media 1-9 Printhead Crashes/Smears on High Density Prints Using Coated Media 1-10 Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers 1-11 Scratches on prints done on NTP, Vellum and HP High Gloss media 1-11...
Service Manual
Page 6
... Front Panel Display 3-7 Obtaining Ink Cartridge Information 3-8 Obtaining Printhead Information 3-9 Ink Cartridge Status Messages 3-11 Ink Cartridge Status While Printing 3-11 Ink Cartridge Status While Replacing 3-12 Printhead Status Messages While Printing 3-13 Printhead Status Messages While Replacing 3-15 Summary of Solving HP No.80 Supplies Problems 3-17 Carriage Interconnect Wiper 3-18 4 HP DesignJets 1050C and 1055CM Printers Service Manual
... Front Panel Display 3-7 Obtaining Ink Cartridge Information 3-8 Obtaining Printhead Information 3-9 Ink Cartridge Status Messages 3-11 Ink Cartridge Status While Printing 3-11 Ink Cartridge Status While Replacing 3-12 Printhead Status Messages While Printing 3-13 Printhead Status Messages While Replacing 3-15 Summary of Solving HP No.80 Supplies Problems 3-17 Carriage Interconnect Wiper 3-18 4 HP DesignJets 1050C and 1055CM Printers Service Manual
Service Manual
Page 13
...Configuration Print 1-19 HP DesignJets 1050C and 1055CM Printers Service Manual 1-1 Message Remains on the Front Panel 1-5 The Printer Continuously Rejects Printheads 1-6 Cover Sensors ...HP High Gloss media 1-9 Printhead Crashes/Smears on High Density Prints Using Coated Media 1-10 Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers 1-11 Scratches on prints done on NTP, Vellum and HP...replacement while printing 1-12 Long term bleed and hue shift on HP High Gloss media 1-12 Lower image gloss directly after printing on HP...
...Configuration Print 1-19 HP DesignJets 1050C and 1055CM Printers Service Manual 1-1 Message Remains on the Front Panel 1-5 The Printer Continuously Rejects Printheads 1-6 Cover Sensors ...HP High Gloss media 1-9 Printhead Crashes/Smears on High Density Prints Using Coated Media 1-10 Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers 1-11 Scratches on prints done on NTP, Vellum and HP...replacement while printing 1-12 Long term bleed and hue shift on HP High Gloss media 1-12 Lower image gloss directly after printing on HP...
Service Manual
Page 15
... Refer to the table on the Service Tests and how to use them see Chapter 4 - Service Calibrations. HP DesignJets 1050C and 1055CM Printers Service Manual 1-3 NOTE NOTE Troubleshooting Performing a Service Test on a Failed Assembly If possible, always perform a Service...printhead errors and other problems such as incorrect front-panel selection, driver or RIP configuration or mechanical problems. For information on the Service Calibrations and how to use them see Chapter 6 Print Quality. Performing the Necessary Service Calibrations Is the printer calibrated correctly after replacing...
... Refer to the table on the Service Tests and how to use them see Chapter 4 - Service Calibrations. HP DesignJets 1050C and 1055CM Printers Service Manual 1-3 NOTE NOTE Troubleshooting Performing a Service Test on a Failed Assembly If possible, always perform a Service...printhead errors and other problems such as incorrect front-panel selection, driver or RIP configuration or mechanical problems. For information on the Service Calibrations and how to use them see Chapter 6 Print Quality. Performing the Necessary Service Calibrations Is the printer calibrated correctly after replacing...
Service Manual
Page 18
... status message on the Platen surface can fool the sensor by reflecting the light. Troubleshooting The Printer Continuously Rejects Printheads 1 Clean the flex contacts on the Printhead and in to Chapter 3) and try again. 2 If ALL the Printheads are not Working 1 Check if the faulty sensor is installed correctly. 2 Check if the... media or some types of media that is damaged or faulty. The Line Sensor has Problems Detecting Media 1 Check the type of Non-HP media. Replace the Carriage Assembly ⇒ Page 8-44. 1-6 HP DesignJets 1050C and 1055CM Printers Service Manual
... status message on the Platen surface can fool the sensor by reflecting the light. Troubleshooting The Printer Continuously Rejects Printheads 1 Clean the flex contacts on the Printhead and in to Chapter 3) and try again. 2 If ALL the Printheads are not Working 1 Check if the faulty sensor is installed correctly. 2 Check if the... media or some types of media that is damaged or faulty. The Line Sensor has Problems Detecting Media 1 Check the type of Non-HP media. Replace the Carriage Assembly ⇒ Page 8-44. 1-6 HP DesignJets 1050C and 1055CM Printers Service Manual
Service Manual
Page 20
...for smooth and free movement. 2 Check that the values are within the given limits. 2 Replace the Scan-Axis Motor ⇒ Page 8-33. Lift the Pinch wheels (using a damp cloth. 1-8 HP DesignJets 1050C and 1055CM Printers Service Manual The (*) will be because the media is clean. Paper Path 1 Open the ... Station. Velocity Shutdown (2) 1 Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. Printhead Cleaner Path 1 Open the right door of the printer and check for smooth and free movement. In each case, make sure that you power OFF the...
...for smooth and free movement. 2 Check that the values are within the given limits. 2 Replace the Scan-Axis Motor ⇒ Page 8-33. Lift the Pinch wheels (using a damp cloth. 1-8 HP DesignJets 1050C and 1055CM Printers Service Manual The (*) will be because the media is clean. Paper Path 1 Open the ... Station. Velocity Shutdown (2) 1 Open the Window and check for any visible obstacles restricting the movement of the Drive Roller. Printhead Cleaner Path 1 Open the right door of the printer and check for smooth and free movement. In each case, make sure that you power OFF the...
Service Manual
Page 21
...be lower, therefore the media will not be held the sheet in to avoid this case, replace the Platen Assembly ⇒ Page 8-63. n Roll Media loading problems (low probability). To ...Printer, to the bin. n Check that the holes in place, and then loads it , then there could be a problem with the Vacuum Fan. n Printhead crashes against the Media. Bin marks on prints done on HP...either Roll or Sheet Media, then there could be a problem with the Overdrive. HP DesignJets 1050C and 1055CM Printers Service Manual 1-9 To verify if there really is installed correctly. If the Vacuum...
...be lower, therefore the media will not be held the sheet in to avoid this case, replace the Platen Assembly ⇒ Page 8-63. n Roll Media loading problems (low probability). To ...Printer, to the bin. n Check that the holes in place, and then loads it , then there could be a problem with the Vacuum Fan. n Printhead crashes against the Media. Bin marks on prints done on HP...either Roll or Sheet Media, then there could be a problem with the Overdrive. HP DesignJets 1050C and 1055CM Printers Service Manual 1-9 To verify if there really is installed correctly. If the Vacuum...
Service Manual
Page 25
... is 34" (Non-standard) and the pinch wheels can't control edge of media causing ink smears and Printhead crashes in reducing the severity of Humidity is too high. HP DesignJets 1050C and 1055CM Printers Service Manual 1-13 n Print the Service Configuration Print (⇒ Page 1-19) and check if the level... minutes depending on HP Coated media with or without area fills. The media is sucked into the Center Platen grooves and Linear Blade Ridge. NO SOLUTION AVAILABLE. This effect make it almost impossible to solve this problem. Do not attempt to try and replace Printer parts to load...
... is 34" (Non-standard) and the pinch wheels can't control edge of media causing ink smears and Printhead crashes in reducing the severity of Humidity is too high. HP DesignJets 1050C and 1055CM Printers Service Manual 1-13 n Print the Service Configuration Print (⇒ Page 1-19) and check if the level... minutes depending on HP Coated media with or without area fills. The media is sucked into the Center Platen grooves and Linear Blade Ridge. NO SOLUTION AVAILABLE. This effect make it almost impossible to solve this problem. Do not attempt to try and replace Printer parts to load...
Service Manual
Page 43
... the Printheads has an Internal Electrical Problem. Using this procedure you will be able to see if the problem is using a 3rd Party RIP. System Error: Problem Description: 060305 0000000X Thermal Shutdown error (one component at a time and check if the error has gone before replacing another component. Magenta Printhead Failed. HP DesignJets 1050C and 1055CM Printers...
... the Printheads has an Internal Electrical Problem. Using this procedure you will be able to see if the problem is using a 3rd Party RIP. System Error: Problem Description: 060305 0000000X Thermal Shutdown error (one component at a time and check if the error has gone before replacing another component. Magenta Printhead Failed. HP DesignJets 1050C and 1055CM Printers...
Service Manual
Page 44
... Assembly ⇒ Page 8-44. n Replace ALL the Printheads. System Error Codes System Error: 060309 Problem Description: Problem with setting the Voltage of the Printheads. Corrective Action: Try the following : n Clean the Mark Encoder if necessary (use the Overdrive Cleaning Utility to determine exactly which component failed. 2-10 HP DesignJets 1050C and 1055CM Printers Service Manual Using this...
... Assembly ⇒ Page 8-44. n Replace ALL the Printheads. System Error Codes System Error: 060309 Problem Description: Problem with setting the Voltage of the Printheads. Corrective Action: Try the following : n Clean the Mark Encoder if necessary (use the Overdrive Cleaning Utility to determine exactly which component failed. 2-10 HP DesignJets 1050C and 1055CM Printers Service Manual Using this...
Service Manual
Page 51
...Printheads. Corrective Action: Try the following : n Perform the Service Station Calibration ⇒ Page 5-11. n Replace the Drop Detector Assembly ⇒ Page 8-10. n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. n Replace the Service Station ⇒ Page 8-8. Using this procedure you will be able to determine exactly which component failed. HP DesignJets 1050C... and 1055CM Printers Service Manual 2-17 System Error: 0C1000 Problem Description: Primer not Calibrated. n If the Error Code continues, replace the...
...Printheads. Corrective Action: Try the following : n Perform the Service Station Calibration ⇒ Page 5-11. n Replace the Drop Detector Assembly ⇒ Page 8-10. n If the Error Code continues, replace the Electronics Module ⇒ Page 8-25. n Replace the Service Station ⇒ Page 8-8. Using this procedure you will be able to determine exactly which component failed. HP DesignJets 1050C... and 1055CM Printers Service Manual 2-17 System Error: 0C1000 Problem Description: Primer not Calibrated. n If the Error Code continues, replace the...
Service Manual
Page 57
... Front Panel Display 3-7 Obtaining Ink Cartridge Information 3-8 Obtaining Printhead Information 3-9 Ink Cartridge Status Messages 3-11 Ink Cartridge Status While Printing 3-11 Ink Cartridge Status While Replacing 3-12 Printhead Status Messages While Printing 3-13 Printhead Status Messages While Replacing 3-15 Summary of Solving HP No.80 Supplies Problems 3-17 Carriage Interconnect Wiper 3-18 HP DesignJets 1050C and 1055CM Printers Service Manual 3-1
... Front Panel Display 3-7 Obtaining Ink Cartridge Information 3-8 Obtaining Printhead Information 3-9 Ink Cartridge Status Messages 3-11 Ink Cartridge Status While Printing 3-11 Ink Cartridge Status While Replacing 3-12 Printhead Status Messages While Printing 3-13 Printhead Status Messages While Replacing 3-15 Summary of Solving HP No.80 Supplies Problems 3-17 Carriage Interconnect Wiper 3-18 HP DesignJets 1050C and 1055CM Printers Service Manual 3-1
Service Manual
Page 58
...coded with an HP No.80 selection number to page 6-13, Troubleshooting Print Quality Problems. 3-2 HP DesignJets 1050C and 1055CM Printers Service Manual The front panel displays the status of these components are independent of the four ink colors used in ...HP No.80 ink cartridges for the HP DesignJet 1050C and 1055CM printers require no maintenance or cleaning. Printheads and Printhead Cleaners The HP No.80 printheads are three separate components. With the front panel, detailed information can be replaced every time an ink cartridge is replaced. The printhead and the printhead...
...coded with an HP No.80 selection number to page 6-13, Troubleshooting Print Quality Problems. 3-2 HP DesignJets 1050C and 1055CM Printers Service Manual The front panel displays the status of these components are independent of the four ink colors used in ...HP No.80 ink cartridges for the HP DesignJet 1050C and 1055CM printers require no maintenance or cleaning. Printheads and Printhead Cleaners The HP No.80 printheads are three separate components. With the front panel, detailed information can be replaced every time an ink cartridge is replaced. The printhead and the printhead...
Service Manual
Page 60
... 3-6, When Should You Replace the HP No.80 Supplies? 3-4 HP DesignJets 1050C and 1055CM Printers Service Manual The printheads are then stored correctly which is printing. n Follow the instructions on the front panel. n The ink cartridges should only be removed while the printer is on the packaging. n Allow the printer and printhead cleaners to replace them from the printer and modular ink...
... 3-6, When Should You Replace the HP No.80 Supplies? 3-4 HP DesignJets 1050C and 1055CM Printers Service Manual The printheads are then stored correctly which is printing. n Follow the instructions on the front panel. n The ink cartridges should only be removed while the printer is on the packaging. n Allow the printer and printhead cleaners to replace them from the printer and modular ink...
Service Manual
Page 62
... You Replace the HP No.80 Supplies? When to be pressurized and filled with guidance from the carriage without following the procedures in the printhead carriage. Printhead life is used under normal operating conditions (using HP Ink Cartridges only) and its "install before date" has not lapsed. If the Printing Printheads are used . 3-6 HP DesignJets 1050C and 1055CM Printers Service...
... You Replace the HP No.80 Supplies? When to be pressurized and filled with guidance from the carriage without following the procedures in the printhead carriage. Printhead life is used under normal operating conditions (using HP Ink Cartridges only) and its "install before date" has not lapsed. If the Printing Printheads are used . 3-6 HP DesignJets 1050C and 1055CM Printers Service...
Service Manual
Page 63
...HP No.80 supplies. If you need to see page 3-13, Printhead Status Messages While Printing, the printhead message will take precedence. This is a printhead... status message such as: monitor for example see the ink levels when they are two different screens: n One screen displays information on the ink cartridges: Printer... displays information on the printheads and the printhead cleaners. HP DesignJets 1050C and 1055CM Printers Service Manual 3-7 HP No.80 Ink Supplies ...
...HP No.80 supplies. If you need to see page 3-13, Printhead Status Messages While Printing, the printhead message will take precedence. This is a printhead... status message such as: monitor for example see the ink levels when they are two different screens: n One screen displays information on the ink cartridges: Printer... displays information on the printheads and the printhead cleaners. HP DesignJets 1050C and 1055CM Printers Service Manual 3-7 HP No.80 Ink Supplies ...
Service Manual
Page 64
...front panel highlights the color that you want to see information on the front panel to go to the main menu. Black cart. Press Enter. Ink System options Replace printhead Replace Ink cartridge Ink cartridge info... Press the Enter key. HP No.80 Ink Supplies... Troubleshooting Obtaining Ink Cartridge Information 1 To get information on the ink cartridges press the Top key on . info... 3-8 HP DesignJets 1050C and 1055CM Printers Service Manual
...front panel highlights the color that you want to see information on the front panel to go to the main menu. Black cart. Press Enter. Ink System options Replace printhead Replace Ink cartridge Ink cartridge info... Press the Enter key. HP No.80 Ink Supplies... Troubleshooting Obtaining Ink Cartridge Information 1 To get information on the ink cartridges press the Top key on . info... 3-8 HP DesignJets 1050C and 1055CM Printers Service Manual
Service Manual
Page 66
Ink System options Replace printhead Replace Ink cartridge Ink cartridge info... n The time that the printhead was manufactured. 3-10 HP DesignJets 1050C and 1055CM Printers Service Manual Press the Enter key. Black printhead info... 5 The front panel displays information on . Cyan printhead info... Cyan printhead info HP No.80 printhead Status=OK Part Number=C4821AW Usage time=50h Ink consumed=3ml Mfg. Press the...
Ink System options Replace printhead Replace Ink cartridge Ink cartridge info... n The time that the printhead was manufactured. 3-10 HP DesignJets 1050C and 1055CM Printers Service Manual Press the Enter key. Black printhead info... 5 The front panel displays information on . Cyan printhead info... Cyan printhead info HP No.80 printhead Status=OK Part Number=C4821AW Usage time=50h Ink consumed=3ml Mfg. Press the...
Service Manual
Page 69
... color nozzles out in speed. The printer is giving an early warning that there may be however, a slight loss in 5 out of print quality. Printheads Limiting performance. OK Ready/Replace HP No.80 Ink Supplies Troubleshooting Printhead ...printheads, refer to page 3-9, Obtaining Printhead Information. CYAN MAGENTA YELLOW BLACK Printhead Replace OK OK OK HP DesignJets 1050C and 1055CM Printers Service Manual 3-13 Refer to print with a printhead that may be displayed while printing. Ready Ready/Replace CYAN MAGENTA YELLOW BLACK Printhead Replace OK OK OK The printer...
... color nozzles out in speed. The printer is giving an early warning that there may be however, a slight loss in 5 out of print quality. Printheads Limiting performance. OK Ready/Replace HP No.80 Ink Supplies Troubleshooting Printhead ...printheads, refer to page 3-9, Obtaining Printhead Information. CYAN MAGENTA YELLOW BLACK Printhead Replace OK OK OK HP DesignJets 1050C and 1055CM Printers Service Manual 3-13 Refer to print with a printhead that may be displayed while printing. Ready Ready/Replace CYAN MAGENTA YELLOW BLACK Printhead Replace OK OK OK The printer...
Service Manual
Page 70
... is Affected Print Quality is maintained but then reappears later, replace the printhead. Subsequently the printer will try to compensate for an ageing printhead Speed not affected Speed is faulty. 3-14 HP DesignJets 1050C and 1055CM Printers Service Manual Printer will print slower. Printhead quality degrading select YES to replace failing printheads YES (Replace) NO (Continue) Failed NOTE Press the ↓ or ↑...
... is Affected Print Quality is maintained but then reappears later, replace the printhead. Subsequently the printer will try to compensate for an ageing printhead Speed not affected Speed is faulty. 3-14 HP DesignJets 1050C and 1055CM Printers Service Manual Printer will print slower. Printhead quality degrading select YES to replace failing printheads YES (Replace) NO (Continue) Failed NOTE Press the ↓ or ↑...