Service Manual
Page 5
...Printhead Crashes/Smears on High Density Prints Using Coated Media 1-10 Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers 1-11 Scratches on prints done on NTP, Vellum and HP High Gloss media 1-11 Banding at variable extreme environmental conditions 1-12 Banding due to Ink Cartridge replacement...LEDs on HP Coated media with light area fills 1-13 Solving Media-Handling Problems 1-14 How to Navigate through the Front-Panel Menu 1-15 Service Configuration Print 1-19 HP DesignJets 1050C and 1055CM Printers Service Manual...
...Printhead Crashes/Smears on High Density Prints Using Coated Media 1-10 Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers 1-11 Scratches on prints done on NTP, Vellum and HP High Gloss media 1-11 Banding at variable extreme environmental conditions 1-12 Banding due to Ink Cartridge replacement...LEDs on HP Coated media with light area fills 1-13 Solving Media-Handling Problems 1-14 How to Navigate through the Front-Panel Menu 1-15 Service Configuration Print 1-19 HP DesignJets 1050C and 1055CM Printers Service Manual...
Service Manual
Page 6
... Front Panel Display 3-7 Obtaining Ink Cartridge Information 3-8 Obtaining Printhead Information 3-9 Ink Cartridge Status Messages 3-11 Ink Cartridge Status While Printing 3-11 Ink Cartridge Status While Replacing 3-12 Printhead Status Messages While Printing 3-13 Printhead Status Messages While Replacing 3-15 Summary of Solving HP No.80 Supplies Problems 3-17 Carriage Interconnect Wiper 3-18 4 HP DesignJets 1050C and 1055CM Printers Service Manual
... Front Panel Display 3-7 Obtaining Ink Cartridge Information 3-8 Obtaining Printhead Information 3-9 Ink Cartridge Status Messages 3-11 Ink Cartridge Status While Printing 3-11 Ink Cartridge Status While Replacing 3-12 Printhead Status Messages While Printing 3-13 Printhead Status Messages While Replacing 3-15 Summary of Solving HP No.80 Supplies Problems 3-17 Carriage Interconnect Wiper 3-18 4 HP DesignJets 1050C and 1055CM Printers Service Manual
Service Manual
Page 13
... at variable extreme environmental conditions 1-12 Banding due to Ink Cartridge replacement while printing 1-12 Long term bleed and hue shift on HP High Gloss media 1-12 Lower image gloss directly after printing on HP High Gloss Photo Paper 1-13 Cut Sheet rice paper loading failure ...on prints done on HP High Gloss media 1-9 Printhead Crashes/Smears on High Density Prints Using Coated Media 1-10 Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers 1-11 Scratches on prints done on NTP, Vellum and HP High Gloss media 1-11...
... at variable extreme environmental conditions 1-12 Banding due to Ink Cartridge replacement while printing 1-12 Long term bleed and hue shift on HP High Gloss media 1-12 Lower image gloss directly after printing on HP High Gloss Photo Paper 1-13 Cut Sheet rice paper loading failure ...on prints done on HP High Gloss media 1-9 Printhead Crashes/Smears on High Density Prints Using Coated Media 1-10 Color changes when stacking prints done on HP High Gloss Media 1-10 HP-GL/2 color differences in different HP DesignJet Printers 1-11 Scratches on prints done on NTP, Vellum and HP High Gloss media 1-11...
Service Manual
Page 15
... Test on a Failed Assembly If possible, always perform a Service Test on the component/ assembly that you differentiate between possible printhead errors and other problems such as incorrect front-panel selection, driver or RIP configuration or mechanical problems. For information on solving Image... NOT replace it is the component/assembly that is advisable to print the Image Quality Print to help you are required even if an Assembly has been disassembled to gain access to determine when a calibration is required. Service Calibrations. HP DesignJets 1050C and 1055CM Printers Service ...
... Test on a Failed Assembly If possible, always perform a Service Test on the component/ assembly that you differentiate between possible printhead errors and other problems such as incorrect front-panel selection, driver or RIP configuration or mechanical problems. For information on solving Image... NOT replace it is the component/assembly that is advisable to print the Image Quality Print to help you are required even if an Assembly has been disassembled to gain access to determine when a calibration is required. Service Calibrations. HP DesignJets 1050C and 1055CM Printers Service ...
Service Manual
Page 18
...Clean the Platen. 3 The Line Sensor is damaged or faulty. Troubleshooting The Printer Continuously Rejects Printheads 1 Clean the flex contacts on the Printhead and in to Chapter 3) and try again. 2 If ALL the Printheads are not Working 1 Check if the faulty sensor is installed correctly. 2...used since the Line sensor may have problems detecting transparent media or some types of Non-HP media. Replace the Carriage Assembly ⇒ Page 8-44. 1-6 HP DesignJets 1050C and 1055CM Printers Service Manual Cover Sensors are rejected (the status message on the Platen surface can fool the...
...Clean the Platen. 3 The Line Sensor is damaged or faulty. Troubleshooting The Printer Continuously Rejects Printheads 1 Clean the flex contacts on the Printhead and in to Chapter 3) and try again. 2 If ALL the Printheads are not Working 1 Check if the faulty sensor is installed correctly. 2...used since the Line sensor may have problems detecting transparent media or some types of Non-HP media. Replace the Carriage Assembly ⇒ Page 8-44. 1-6 HP DesignJets 1050C and 1055CM Printers Service Manual Cover Sensors are rejected (the status message on the Platen surface can fool the...
Service Manual
Page 20
... be because the media is clean. Lift the Pinch wheels (using a damp cloth. 1-8 HP DesignJets 1050C and 1055CM Printers Service Manual Printhead Path When a shutdown occurs in the Printhead path, you power OFF the printer before attempting any visible obstacles restricting the movement of the Slider Rods. Paper Path 1 Open the...the Drive Roller. If necessary, clean Encoder Strip using the Media Load Handles) and pull the media clear. 3 Replace media spindle if broken. 4 Replace the Paper-Axis Motor ⇒ Page 8-12. In each case, make sure that the values are within the given ...
... be because the media is clean. Lift the Pinch wheels (using a damp cloth. 1-8 HP DesignJets 1050C and 1055CM Printers Service Manual Printhead Path When a shutdown occurs in the Printhead path, you power OFF the printer before attempting any visible obstacles restricting the movement of the Slider Rods. Paper Path 1 Open the...the Drive Roller. If necessary, clean Encoder Strip using the Media Load Handles) and pull the media clear. 3 Replace media spindle if broken. 4 Replace the Paper-Axis Motor ⇒ Page 8-12. In each case, make sure that the values are within the given ...
Service Manual
Page 21
...). NO SOLUTION AVAILABLE. HP DesignJets 1050C and 1055CM Printers Service Manual 1-9 n Check that...Printer, to scratches when they fall into the media bin. n Printhead crashes against the Media. PRINTER LIMITATION - Bin marks on prints done on HP High Gloss media Prints done on HP...HP High Gloss Photo Paper (must be a problem with the Overdrive. To verify if there really is installed correctly. If the Vacuum Fan holds the sheet in place, and then loads it , then there could be held the sheet in the Center Platen are sensitive to avoid this case, replace...
...). NO SOLUTION AVAILABLE. HP DesignJets 1050C and 1055CM Printers Service Manual 1-9 n Check that...Printer, to scratches when they fall into the media bin. n Printhead crashes against the Media. PRINTER LIMITATION - Bin marks on prints done on HP High Gloss media Prints done on HP...HP High Gloss Photo Paper (must be a problem with the Overdrive. To verify if there really is installed correctly. If the Vacuum Fan holds the sheet in place, and then loads it , then there could be held the sheet in the Center Platen are sensitive to avoid this case, replace...
Service Manual
Page 25
... into the Center Platen grooves and Linear Blade Ridge. Do not attempt to try and replace Printer parts to load the rice paper correctly because the Vacuum is 34" (Non-standard) ...and the pinch wheels can't control edge of media causing ink smears and Printhead crashes in middle of prints with light area fills Light bands (S-shaped) in reducing the ...supported Roll length is too high. HP DesignJets 1050C and 1055CM Printers Service Manual 1-13 NO SOLUTION AVAILABLE. NOTE Troubleshooting Lower image gloss directly after printing on HP High Gloss Photo Paper Lower gloss ...
... into the Center Platen grooves and Linear Blade Ridge. Do not attempt to try and replace Printer parts to load the rice paper correctly because the Vacuum is 34" (Non-standard) ...and the pinch wheels can't control edge of media causing ink smears and Printhead crashes in middle of prints with light area fills Light bands (S-shaped) in reducing the ...supported Roll length is too high. HP DesignJets 1050C and 1055CM Printers Service Manual 1-13 NO SOLUTION AVAILABLE. NOTE Troubleshooting Lower image gloss directly after printing on HP High Gloss Photo Paper Lower gloss ...
Service Manual
Page 43
... Í 00000000 Í 00000001 Í 00000002 Í 00000003 Cyan Printhead Failed. HP DesignJets 1050C and 1055CM Printers Service Manual 2-9 n Replace the Carriage Assembly ⇒ Page 8-44. WARNING Only replace one of the Internal Demo Prints to see if the problem is being ...Cable is using a 3rd Party RIP. Yellow Printhead Failed. n If the problem remains after replacing the failing Printhead then check if the customer is connected correctly. Corrective Action: Try the following : n Replace the failing Printhead. System Error Codes System Error: 060301 Problem Description...
... Í 00000000 Í 00000001 Í 00000002 Í 00000003 Cyan Printhead Failed. HP DesignJets 1050C and 1055CM Printers Service Manual 2-9 n Replace the Carriage Assembly ⇒ Page 8-44. WARNING Only replace one of the Internal Demo Prints to see if the problem is being ...Cable is using a 3rd Party RIP. Yellow Printhead Failed. n If the problem remains after replacing the failing Printhead then check if the customer is connected correctly. Corrective Action: Try the following : n Replace the failing Printhead. System Error Codes System Error: 060301 Problem Description...
Service Manual
Page 44
...Calibration ⇒ Page 5-13. n Replace the Carriage Assembly ⇒ Page 8-44. n Replace ALL the Printheads. n Replace the Carriage Assembly ⇒ Page 8-44. n If the Error Code continues, replace the Electronics Module ⇒ Page 8-...replacing another component. n Perform the Line Sensor Calibration ⇒ Page 5-9. Corrective Action: Try the following : n Clean the Mark Encoder if necessary (use the Overdrive Cleaning Utility to Chapter 2). Using this procedure you will be able to determine exactly which component failed. 2-10 HP DesignJets 1050C and 1055CM Printers...
...Calibration ⇒ Page 5-13. n Replace the Carriage Assembly ⇒ Page 8-44. n Replace ALL the Printheads. n Replace the Carriage Assembly ⇒ Page 8-44. n If the Error Code continues, replace the Electronics Module ⇒ Page 8-...replacing another component. n Perform the Line Sensor Calibration ⇒ Page 5-9. Corrective Action: Try the following : n Clean the Mark Encoder if necessary (use the Overdrive Cleaning Utility to Chapter 2). Using this procedure you will be able to determine exactly which component failed. 2-10 HP DesignJets 1050C and 1055CM Printers...
Service Manual
Page 51
... ⇒ Page 5-11. System Error Codes System Error: 0C0032 (Continuable) Problem Description: Drop Detector not Calibrated for all Printheads. If the Primer Arm is not damaged. n Replace the Service Station ⇒ Page 8-8. HP DesignJets 1050C and 1055CM Printers Service Manual 2-17 System Error: 0C1000 Problem Description: Primer not Calibrated. Using this procedure you will be able...
... ⇒ Page 5-11. System Error Codes System Error: 0C0032 (Continuable) Problem Description: Drop Detector not Calibrated for all Printheads. If the Primer Arm is not damaged. n Replace the Service Station ⇒ Page 8-8. HP DesignJets 1050C and 1055CM Printers Service Manual 2-17 System Error: 0C1000 Problem Description: Primer not Calibrated. Using this procedure you will be able...
Service Manual
Page 57
... Front Panel Display 3-7 Obtaining Ink Cartridge Information 3-8 Obtaining Printhead Information 3-9 Ink Cartridge Status Messages 3-11 Ink Cartridge Status While Printing 3-11 Ink Cartridge Status While Replacing 3-12 Printhead Status Messages While Printing 3-13 Printhead Status Messages While Replacing 3-15 Summary of Solving HP No.80 Supplies Problems 3-17 Carriage Interconnect Wiper 3-18 HP DesignJets 1050C and 1055CM Printers Service Manual 3-1
... Front Panel Display 3-7 Obtaining Ink Cartridge Information 3-8 Obtaining Printhead Information 3-9 Ink Cartridge Status Messages 3-11 Ink Cartridge Status While Printing 3-11 Ink Cartridge Status While Replacing 3-12 Printhead Status Messages While Printing 3-13 Printhead Status Messages While Replacing 3-15 Summary of Solving HP No.80 Supplies Problems 3-17 Carriage Interconnect Wiper 3-18 HP DesignJets 1050C and 1055CM Printers Service Manual 3-1
Service Manual
Page 58
...HP DesignJet 1050C and 1055CM printers require no maintenance or cleaning. They are HP No.80 Supplies? With the front panel, detailed information can be replaced every time an ink cartridge is supplied separately. See page 3-6, When Should You Replace the HP No.80 Supplies? The printhead and the printhead...page 6-13, Troubleshooting Print Quality Problems. 3-2 HP DesignJets 1050C and 1055CM Printers Service Manual Printheads and Printhead Cleaners The HP No.80 printheads are called the HP No.80 Supplies. All of the four ink colors used in print quality such as each of ...
...HP DesignJet 1050C and 1055CM printers require no maintenance or cleaning. They are HP No.80 Supplies? With the front panel, detailed information can be replaced every time an ink cartridge is supplied separately. See page 3-6, When Should You Replace the HP No.80 Supplies? The printhead and the printhead...page 6-13, Troubleshooting Print Quality Problems. 3-2 HP DesignJets 1050C and 1055CM Printers Service Manual Printheads and Printhead Cleaners The HP No.80 printheads are called the HP No.80 Supplies. All of the four ink colors used in print quality such as each of ...
Service Manual
Page 60
... expire date, which prevents them . n Install ink cartridges, printheads and printhead cleaners in their color-coded slots. They should never be removed when the printer is printing. See page 3-6, When Should You Replace the HP No.80 Supplies? 3-4 HP DesignJets 1050C and 1055CM Printers Service Manual n Allow the printer and printhead cleaners to replace them from drying out. n The ink cartridges should only...
... expire date, which prevents them . n Install ink cartridges, printheads and printhead cleaners in their color-coded slots. They should never be removed when the printer is printing. See page 3-6, When Should You Replace the HP No.80 Supplies? 3-4 HP DesignJets 1050C and 1055CM Printers Service Manual n Allow the printer and printhead cleaners to replace them from drying out. n The ink cartridges should only...
Service Manual
Page 62
... must not remove the setup printheads from the front panel. When Should You Replace the HP No.80 Supplies? These setup printheads are installed in the printer, whichever occurs first, provided that the printhead is used . 3-6 HP DesignJets 1050C and 1055CM Printers Service Manual If the Printing Printheads are used for the priming of four setup printheads pre-installed in the modular...
... must not remove the setup printheads from the front panel. When Should You Replace the HP No.80 Supplies? These setup printheads are installed in the printer, whichever occurs first, provided that the printhead is used . 3-6 HP DesignJets 1050C and 1055CM Printers Service Manual If the Printing Printheads are used for the priming of four setup printheads pre-installed in the modular...
Service Manual
Page 63
... is the case until you can use the ink systems menu to report the status of your HP No.80 supplies. HP No.80 Ink Supplies Troubleshooting The Front Panel Display The front panel display has a dedicated area to check them. HP DesignJets 1050C and 1055CM Printers Service Manual 3-7 There are not being displayed you replace the printhead.
... is the case until you can use the ink systems menu to report the status of your HP No.80 supplies. HP No.80 Ink Supplies Troubleshooting The Front Panel Display The front panel display has a dedicated area to check them. HP DesignJets 1050C and 1055CM Printers Service Manual 3-7 There are not being displayed you replace the printhead.
Service Manual
Page 64
Printhead info... 4 Press the ↑ or ↓ key until the front panel highlights the color that you want to the main menu. info... Yellow cart. HP No.80 Ink Supplies Troubleshooting Obtaining Ink Cartridge Information 1 To get information on the ink cartridges press the Top key on ... Ink CYAN MAGENTA YELLOW BLACK Very Low 2 Press the ↑ or ↓ key until the front panel highlights "Ink Cartridge info". info... 3-8 HP DesignJets 1050C and 1055CM Printers Service Manual info... Ink System options Replace printhead Replace Ink cartridge Ink cartridge info...
Printhead info... 4 Press the ↑ or ↓ key until the front panel highlights the color that you want to the main menu. info... Yellow cart. HP No.80 Ink Supplies Troubleshooting Obtaining Ink Cartridge Information 1 To get information on the ink cartridges press the Top key on ... Ink CYAN MAGENTA YELLOW BLACK Very Low 2 Press the ↑ or ↓ key until the front panel highlights "Ink Cartridge info". info... 3-8 HP DesignJets 1050C and 1055CM Printers Service Manual info... Ink System options Replace printhead Replace Ink cartridge Ink cartridge info...
Service Manual
Page 66
... the ↑ or ↓ key until the front panel highlights the color that the printhead was manufactured. 3-10 HP DesignJets 1050C and 1055CM Printers Service Manual Ink System options Replace printhead Replace Ink cartridge Ink cartridge info... n The time that the printhead has been operating in the printer. Press the Enter key. Printhead info. n How much ink has been consumed by the...
... the ↑ or ↓ key until the front panel highlights the color that the printhead was manufactured. 3-10 HP DesignJets 1050C and 1055CM Printers Service Manual Ink System options Replace printhead Replace Ink cartridge Ink cartridge info... n The time that the printhead has been operating in the printer. Press the Enter key. Printhead info. n How much ink has been consumed by the...
Service Manual
Page 69
... below are using (best, normal or draft) you are the printhead status messages that needs replacing. Ready Ready/Replace CYAN MAGENTA YELLOW BLACK Printhead Replace OK OK OK The printer can still operate with an acceptable print quality, there may still be bought. CYAN MAGENTA YELLOW BLACK Printhead Replace OK OK OK HP DesignJets 1050C and 1055CM Printers Service Manual 3-13 The...
... below are using (best, normal or draft) you are the printhead status messages that needs replacing. Ready Ready/Replace CYAN MAGENTA YELLOW BLACK Printhead Replace OK OK OK The printer can still operate with an acceptable print quality, there may still be bought. CYAN MAGENTA YELLOW BLACK Printhead Replace OK OK OK HP DesignJets 1050C and 1055CM Printers Service Manual 3-13 The...
Service Manual
Page 70
Press the Enter key. If you select YES (Replace). If all 4 Printheads have the Status "Failed", it is possible that the Carriage Assembly is a risk that media could be wasted. Subsequently the printer will continue printing. There is faulty. 3-14 HP DesignJets 1050C and 1055CM Printers Service Manual The printer will stop at the beginning of every print job...
Press the Enter key. If you select YES (Replace). If all 4 Printheads have the Status "Failed", it is possible that the Carriage Assembly is a risk that media could be wasted. Subsequently the printer will continue printing. There is faulty. 3-14 HP DesignJets 1050C and 1055CM Printers Service Manual The printer will stop at the beginning of every print job...